Tutton Chrysler Dodge Jeep RAM of Jasper Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bob Connett
4 months ago
The staff is super knowledgeable and friendly. We highly recommend Tutton Chrysler Jeep. They were all phenomenal, from the Sales Department to the Service Department. They treated us like people and not just another customer. They answered every question promptly and really went out of their way to ensure we were happy with our purchase.

  Daniel Kim
2 months ago
I want to commend the parts department at Tutton CDJR! Kristen helped me get my OEM window vent guards for my 2022 Ram 1500 Laramie. First off, unfortunately I did not buy my truck from them. I live couple hours away south of Atlanta! Kristen not only confirmed that they had the part in stock which was back ordered from Mopar, she also turned down a different dealer acquiring them and waited to hear back from me! Shipping was amazingly fast! I ordered late afternoon and arrive at my door THE next day! I just got them installed less than 24 hours of ordering it! Thank you again Kristen for your help! If I m ever in the market for a new truck or car, I will make the 2 hour drive to Jasper. If your parts department is that good I m sure your sales team follows suit!

  Joe Appleton
4 months ago
While I did not have a business experience with this dealership, Drew Tutton assisted me when he could have just driven by. He got me out of a lousy situation. He is a good person and I assume he surrounds himself with others like him. So I would recommend doing business with any organizations he is a part of. Thank you Drew!

  Stephen Lynch
5 months ago
Spent the day at the dealership service center and it appears that my check engine light issue is fixed. I purchased a pre-owned wrangler and within five days the light came on. So far so good.

  Wendy Rivers-Arnold
6 months ago
Everything was fantastic from the service department to the sales department to the financing process. I appreciate your kindness and professionalism in all areas.

  Richard Busby
6 months ago
Service writer was friendly and knowledgeable, had a hiccup in their diagnostic reader that wouldn't pull data from my truck (which is pretty new and not throwing codes). Not horribly long, not super fast for the oil change and tire rotation. Visible evidence of service inspection (left my washer fluid cap open, not sure it was filled though). Price was reasonable though, so overall happy with the experience.Services: Tire rotations, Vehicle Inspection, Oil change

  Robert Biel
8 months ago
Very easy to schedule the recall repair. Great communication and follow-up. Very professional and personable both on the phone and in person. Made me feel like my business was appreciated. I felt like I was the customer instead of being just another job ticket they had control over, and doing me a favor by working in my vehicle. Thanks Tutton !

  Dewey Harms
6 months ago
The folks at Tutton CDJR treated me with courtesy and took care of a billing error for me. Their service was very good; the only issue is that the oil change and tire rotation took 11/2 hours.Services: Tire rotations, Oil changeServices: Tire rotations, Oil change

  John Dupuis
6 months ago
Good experience. Ethan the service writer went out of his way to help us get my truck serviced. He was friendly and knowledgeable. We will be back for sure and tell our friends also. Thanks.Service: Oil changeService: Oil change

  Daniel Humphreys
6 months ago
People are great and the repair was done in a timely manner. Only reason I gave them 4 and not 5 stars is that it took a week to diagnose the vehicle. Too much work is a good problem to have and I get it but it still put me an extra week out!

  Meghan Wandrie
7 months ago
Fabulous job as always. Service was fantastic at the front desk. They worked magic to get my vehicle in right away for a detail. Excellent work on my Jeep and can t beat the price!Service: Auto detailingService: Auto detailing

  Peter Wack
8 months ago
I was truly impressed with Dalton and the entire service team this week. Our new vehicle had and issue and several recalls were identified. I was kept informed during the entire service time. I appreciated their help with transportation during this service visit. Thank you team!

  Deborah Munyan
5 months ago
Have been with Tutton since transition from Jasper Jeep and have had only good experiences with them. They are experienced, professional and work with their clients.Services: Transmission, Auto engine diagnostic, Brakes, Oil changeServices: Transmission, Auto engine diagnostic, Brakes, Oil change

  Kelly J Maynard
6 months ago
Service was quick and I was respectfully informed of additional items that needed attention. Service rep Ethan brought the dirty air filters where I could see how dirty they were. Ethan kept us updated on status of Jeep.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change

  Thomas Andor
5 months ago
Concert people were amazing at a letter of overtime. Oklahoma and the confidence date 2000 people. Is there a big return to Barack Obama? Just record my voice? Turn the wire shut the backService: BatteryService: Battery

  Merrie Dace
6 months ago
Anytime I go in for a service or a detail, I am greeted by the friendly service team and well taken care of. The times I have found small issues they were quick to get them fixed while I was there.

  Gary Rygg
9 months ago
It's always an awesome experience when I bring my RAM & Jeep to Tutton CDJR for service, they're honest, fast and knowledgeable.

  Jean Hanely
8 months ago
Customer waiting area is always very clean, free snacks, coffee and cold water provided, restrooms clean and easily accessible, nice tv and wonderful AC!I requested a printout of provided services and was immediately added.The only thing I would add is, if the service is to be a few hours or longer, that a loaner car be provided. Doesn't have to be new, just available.Services: Tire rotations, Oil change

  Jay Tukes
7 months ago
This is the worst dealership to ever purchased a vehicle from. I bought a used vehicle one year later motor failure, they didn t do anything . Little to nothing in there power help me. For weeks I waited just for them to keep giving me the run around. If I was white I feel like my experience would ve been better. This company is very shady and dishonest I wouldn t recommend them to my worst enemy.

  Jeffery Garrett
9 months ago
Dalton did a fantastic job. Very professional, concerned and accommodating.Over the years I ve purchased six Jeeps from Tutton and always given them a 5 star. I was greatly disappointed when I discovered they dropped their loaner care/rental car program when they keep your Jeep.I will likely move my business to Cartersville Jeep.

  Alfred Coxe
6 months ago
This dealer performed all the services that my 20 year old original Rubicon needed in a quick and efficient manner. I highly recommend them.

  Chris Laughlin
8 months ago
Have a 2021 RAM 2500 that needed warranty work on issue with transmission. Found out parts not readily available. Took RAM 19 days to deliver needed parts. Elizabeth was great throughout process. She referred me to RAM customer care to secure rental while truck in shop. Elizabeth kept in touch and advised me on the progress of the repair. The business and employees were friendly and professional throughout process.

  Lois Ann
6 months ago
My service appointment was awesome. The service advisor was absolutely incredible. And I appreciate the business.Services: Tire rotations, Oil changeServices: Tire rotations, Oil change

  Kim King
9 months ago
Employees were extremely courteous. I had an appointment but it took two hours to get my oil changed & luggage rails installed on top. The customer lounge was FREEZING. Luckily I brought a jacket but after the two hour wait, my sandaled feet were like blocks of ice!

  Betty Ashe
9 months ago
The Service Team took care of my older car. My only complaint is that it took so long to get parts (several weeks) and I had to call back. Dustin was my "go to" guy, and he was always very receptive.

  Gary Smith
6 months ago
Very customer oriented. Fast service with surrounded by a knowledgable team. Our interactions with Tracey and Randy were second to none!Services: General repairs & maintenance, BrakesServices: General repairs & maintenance, Brakes

  Gina Klatt
8 months ago
Took longer & more expensive than I anticipated due to having more than one problem. Other places would have changed the battery & sent me on my way. Hats off to John, Elizabeth, & team!! Awesome job!! I will certainly be back if the need arises.

  Alexandra Beall
8 months ago
These guys are amazing. We were out of towners with car trouble on a weekend, absolutely panicking about what to do. John and his team diagnosed the issue and helped us get back on the road in less than an hour. Highly recommend! Great taste in music too! Thanks Tutton!!!

  Cathy Moss
6 months ago
Very professional , Everyone was very helpful and excellent customer service performance in a timely manner and John the Service manager was excellent in helping with all the issues and very patient and I would like to really thank him for his help.Services: Vehicle Inspection, Vehicle safety inspectionServices: Vehicle Inspection, Vehicle safety inspection

  Joy Brown
5 months ago
The staff was very helpful and got my Jeep fixed in no time. Everything is working great!Service: Transmission repairService: Transmission repair