Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Timothy Lyle
2 months ago
Anything over 200,000 miles they recommend an engine swap. Takes 2 weeks and $95 for them to tell me the exact same thing I told them when I dropped the truck off.
d j
9 months ago
I'm very grateful for the friendly Service Tecnicians who repaired my vehicle the sane day it broke down, allowing me to get back on the road. Thank you also to Dave's Wrecker Service. I really enjoyed the ride to the shop with you and your wife.
Victor Benfatto
2 years ago
My friend and I where in town for his daughters wedding, when he inadvertently put gas into his diesel truck. They where so courteous and helpful. They told him that they would try to get it finished the same day but may not until Monday. Within 2.5 hours they call and said that it was finished!!! Outstanding job to all involved. We are beyond thankful!!! Definitely a big recommend!!!!!
Austin Gray
a year ago
Thanks, Amber, for running a diagnostic scan on my Honda. I was told by the other big auto repair shop in Jackson (can I name them?) that there was no need to be concerned about a check engine light coming on unless it began to blink. I was told this even after I explained it had been stalling out. Thanks also for offering to schedule the repair instead of leaving my car parked in your lot for a week (like the other place does)!
Benjamin Lovelace
10 months ago
Been taking my cars there over 10 years. Robert and Turbo are the only guys I trust. Amber always keeps me updated.
Don Radcliffe
4 years ago
Dropped in last week to have four tires installed and the price was more than reasonable. I was in and out in less than an hour. The people are friendly and very polite. This is my new found auto care center for life. Have lived in the area for three and a half years and regret not finding One Stop Care Center sooner I am scheduled to have a brake job done tomorrow and am looking forward to having it done by people who I know will do it right.
Reginald Collier (Reggie)
a year ago
Got my water pump installed there. I bought the part and they just put it in. Drop my truck off at 8am and got it back around 3pm that same day. I was satisfied sith the work and they charged me a fair price.
F Mack
6 months ago
Poor communication, truck has been in the shop for over a month. Was told employee issues. Will not return
Dionnea Beverly
2 years ago
It was good to see young ladies running the show, ( the one that fixed my brakes seem to have hands on knowledge, she also had a pleasant smile when she brought my keys back to customer service, I personally wanted to thank her, The one at the desk had good customer service.
Jackie Alexander
4 years ago
One of the only places in town that will do an oil change in my VW without having to leave it for most of the day. I was happy with the service and chatted with the owner for a bit. I will definitely return and also consult them with any other issues that may arise.
Bruce Imapotato Flick
4 years ago
I have been using One Stop Car Care for about 15 years! It's the only place that I will bring my vehicles to. The owner Robert is really a great all around car care guy! Willing to do just about anything you need done to your vehicle, and affordable prices. I Will be bringing my vehicles there as long as he is in business!
Angel Crossley
3 years ago
I went in specifically for them to check my ball joints. I also needed 2 tires and a front end alignment. I was told on Wednesday that they would be ordered and to be there Saturday at 830 am.When I showed up, not only were the tires not there, I was told that I would be 1030 before they got there but couldn't take my car until then.I was then told that the ball joints were fine.I specifically told them that I was going to PCB Florida next week and didn't want any issues.The tires did finally arrive at 1030 and we're put on. I was told that the front end alignment was completed as well.We broke down in Cottonwood, Also because of the starter. When I told the mechanic about the ball joints and front end alignment. He showed me the cars tire just flopping around. And said that there was no way a front end alignment was done and the ball joints not fixed was a very serious issue.I am so disappointed with this garage. We could have wreaked and died!!!!Plus charging for something we never got!!!!!
Valerie Mathews
a year ago
Came to them with an electrical issue ask them to put it on a computer to diagnose. They told me if there is no check engine light there would be no error code. The Vehicles computer will store the error code they refused to diagnose the vehicle. Told me to buy a spare key because the key was causing the issues to the vehicle. Broke down shortly after leaving and stranded for over three hours. BEWARE!!!
brian johnson
4 years ago
I have been using One Stop in Jackson for 11 years. I have 5 vehicles in the house and One Stop repairs them all. Robert and his staff are honest and dependable. I have never felt cheated or overcharged for anything I have gotten repaired there over the years. I can t speak more highly of him and the team at One Stop.
Larry Williams
3 years ago
Misleading, unprofessional, unethical.Had my son a college student take his car to one stop car care in Jackson, GA. Friday the 9th of October 2020 for service, Car running hot. The Owner Robert Perry immediately told my son that the car needed a new radiator due to build up and restriction. Without being there, my son FaceTime called me to show exactly what Robert explain to him. Honestly, from the video call it only appeared that the only thing compromised at the time was the small hose connected to the reservoir tank. (a $5 replacement part). However, without being there I did agree to go forward with the radiator replacement. ($300)The lady at the counter said they would be able to start on it Tuesday. About 2hrs later i received a phone call from the lady at the counter telling me your car is leaking water in the parking lot and your going to need a water pump for another $500. This was a RED FLAG!! (Because my water pump was recently replaced) which I mentioned to her over the phone. Now I m thinking, so without a diagnostic your telling me I need to spend another $500 dollars for a water pump? Just from a visual look across the parking lot???? Due to the shop closing on Saturday, I arrived to the shop on Monday morning to pick up the vehicle and take it for a second opinion on the water pump. When I arrived the radiator was already replaced and tech said another 30mins or so and we can verify if it s actually the water pump or the belts that s making noise. I said ok call me with an update or I ll be back in 45min. I returned 1hr later to get an update. The girl at the counter told me now it s going to be $600 and Robert walked inside of the build with the water pump in his hand demanding I pay now $900 for them removing the water pump without my consent or permission to move forward with the repairs. This place is misleading, unethical and will certainly take advantage of you.Service: General repairs & maintenance
Pork & BEERS
3 years ago
These guys are not able to balance tires. I don't know what else I would consider letting them do. I stopped by with a brand new truck with less than 500 miles on it and paid for you to balance my tires but you did not. Tires were over inflated to 40 PSI and the truck sent me a text saying tires were over inflated.
Howard Waddell
3 years ago
Took 2006 Jeep there due to check engine light on, and Jeep stuttering. Upon checking, they found no repairs needed and cleared check engine light. Just charged small fee for checking vehicle. Currently having no issues with Jeep. Great service.
Caitlin Tillman
5 years ago
Very friendly and knowledgeable staff, I was satisfied with the work they did. They have very fair prices and did not try to sell me parts I did not need. They take care of their customers and i will definitely be returning customer!
BARB
2 years ago
I am new in town . I had a issue with my car . Called and they said bring your car down and we will look at it take a drive . He knew what the problem was right away. And he fixed it. Thank you again!
Suzanne Cone
4 months ago
Great service and friendly staff
Cedric Hughes
2 years ago
Great service, reasonable prices they've done several repairs on my truck and once they fixed the problem I haven't had THAT PROBLEM AGAIN.DAM GOOD SHOP
Tiffany Wright
a year ago
This is where my family has taken our cars for years. They are fair, honest, they keep our old cars running and we are so thankful for them!
Russ RedBadger Baughcum
4 years ago
Had my car in the shop twice here, both times the service was good, but noticed they stopped working on my car anytime another person came in and still charged full price, but Robert had to get involved twice while difficulties were worked out, but extremely Satisfied overall.
Reggie Tyus
5 years ago
Rude owner and worker seem aggravated and UN interested in serving people of color shop has. Had bad reputation and reviews for years and hasn't changed none over years ID recommend anyone to go elsewhere you deserve better
Lamarcia Sharae
3 years ago
They were honest and friendly and the secretary was nice even though I had my kids arguing in the background lol
Cathy Borgkvist (SweetCat6913)
2 years ago
Awesome people at this place! Greatly appreciate them doing my oil change and in dealing with Synchrony.
Thomas Cawthon
5 years ago
Great shop. They do anything and everything you need done. This is the only shop i trust for my personal vehicles
Panhead Pastor
2 years ago
Picked up a set of trailer tires, best price in town and great customer service.
Juniper
4 years ago
Staff seems nice but they're overpriced. And also like the only place that charges you for a brake inspection.
K. Jade
3 years ago
People are nice but one guy told me one thing and another at the same place told me something differently. Not really sure what to believe.