Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
C Byrd
3 months ago
All I can say, is excellent. And the definition of excellent is doing the best you can with the best you have and I must say Mavis tires gives you their best 110% every time the customer service that I receive with Mavis on Jimmy Lee Smith Paulding county is by far the best mavis tires I ve ever visited.and a very clean facility highly recommended Worth the drive
M A
a month ago
I purchased a tire from this shop no more than 5 or 6 months ago. After 5 minutes of waiting at service desk because no one was present. I have a nail in my tire. The tire can't be plugged but the manager said I could plug it myself. I was never offeredextended warranty on tire but they say I denied it. Nice doing business with you. Went right down the street to Discount Tires and they said they could plug it. Never again will my car be serviced at your money grubbing business. NEVER AGAIN!!!!
Carissa Calloway
a month ago
Fast, friendly service here. Diagnosed my problem quickly and price was affordable. Donna was extremely nice and able to help me not worry while they were figuring out what was going on,by her easy going, down to earth personality. I will definitely be using them for future services.
Becca Gragg
a week ago
Making an appointment was quick and easy! They were able to get my tires rotated and an alignment done in a timely fashion! He even pointed out how I have a nail in my tire and recommended a Rand of tires for me before my big trip!
BossB T
3 months ago
They seem to have done a great job. I had issue with something one their other stores did 16 months ago. They took care of my son car way better than Sam's Walmart and several other tire stores did this time. I came from out of state for holidays and had 4 tires and alignment put on son car for Christmas present. They had what we needed spot on and on time. The price kinda weirded me out a little but, Mavis was still best of all of em. Bar none! I promise you.
Monique Watson
4 days ago
Donna made my new transition to Hiram very pleasant. I had a flat tire out of nowhere repairable in twenty minutes in enough time to get my little one from school. Thank you Donna and Charles for Superior customer service.
David Hagemann
5 months ago
Came to Georgia for a concert last night & ended up leaving with a flat tire this morning. Mavis was able to get me in really fast & get my tire all fixed up!I would definitely recommend them! Already looking for a mavis close to home in Alabama
Keep Showing Love Corporation
a month ago
This was an unexpected visit for an alignment. Thank you Jeff for your professional, friendly and knowledgeable customer service. I'm so glad I chose Mavis, I've never been here before glad I came. Thank you for reasonable prices as well. Please tell Jeff, thank you for helping me today.
Mrs. S.P.
a month ago
I stopped by Mavis in Hiram to have a headlight replaced and received exemplary service! Andrew was patient, knowledgeable and friendly. He was able to remove the light and have a technician replace it. I m so happy I stopped in today. We are back and the road and driving safely! Thanks, Mavis Hiram!
Princess P
a week ago
Kenny was absolutely perfect. I pulled up with a flat tire only for Kenny to go above and beyond and check all 4 tires. He then noticed something was wrong with one and jumped right on it and solved the problem. Kenny needs a raise! We re thankful to still have people like this in our world.
Christina Horn
5 days ago
Came in because I kept hearing a noise under my car! They figured out it was my spare tire rattling because it was upside down . Love that they stay open late and are always friendly and helpful. Will be back for more tires!
Pepper Barfield
2 months ago
Everyone at this location was awesome. Everyone was extremely nice and helpful. I came in because my tire was flat when I came out this morning and unfortunately there s a hole on the sidewall and they were not able to fix it, however, they moved my fat tire to the front and put my donut on the back for me And Did not charge me. Definitely recommend Mavis tire in Hiram.
Nicole Nemecek
3 months ago
Donna and the team took care of me this morning!I had a slow leak in one of my front tires and I knew I was going to need two new tires at least. Donna found me a great set of tires, minding my budget and finding the right fit for my needs. I luckily only needed the two.I got a rotation, alignment, and 2 new tires.When I tell you, I had no idea my alignment was as bad as it was! Driving home from the shop felt like driving my new car out of the dealership! I am so happy with the service I received today! I will definitely be back
Shannon P Shannon
8 months ago
They're good but extremely slow. They'll order whatever you want. I use Sumitomo tires on my car and they didn't have any in stock. They ordered it on Friday and it arrived Tuesday.
Bruce Jonas
3 weeks ago
3/26/2024Purchased 4 new tires from Mavis and the tires in the front are pulling the car to the right. Seems there is defect in the tires. Mavis rotated the tires to the rear and said driving on the tires "SHOULD" even them out. I request 2 new tires since it's only been 2 weeks since I purchase the tires. I was advised that getting the tires replace would be an issue since I didn't purchase the extended warranty. They sold me defective tires and still wanted to bilk me for more money. Very shady business practice.3/26/2024The store replace the 2 rear tires which resolved my issue. It shouldn't have taken all this to get 2 week old tires replaced.
Omar Norwalk
3 weeks ago
Great service !! I change the rear pads and rotors for great price !! They make general inspection and they realized there was a leak in the oil tank. There was a double gasket in the drain plug, a day before Volkswagen Kennesaw made the oil change and they made it wrong.Everyone in Mavis are friendly and there are Spanish speakers that can help you out, they answered all my questions.
Jessica L. Cranford
5 days ago
Super friendly staff! Had me in and out quickly! Will definitely recommend and come back again.
Lauren West
2 months ago
Dustin is the absolute best, most attentive and helping manager i ve ever met! Absolutely love the service and how he gets things taken care of! Highly HIGHLY recommend bringing your car here to get fixed and ask for DUSTIN!!
curt hatchitt
2 weeks ago
Charles and Donna and Kenny were great they always take care of me when I'm here I'm here again having more stuff done and they're just super polite
Madelynn Speach
4 months ago
Stopped in to get some help with head/brake lights the GENTLEMAN at Mavis were AWESOME!!! For me customer service is a plus and I can't wait to see what other services they can offer me in the future. My headlights are so bright now I will be able to drive down the street and see people's thoughts!!! Thanks Guys, appreciate you all for the hard work you do!!
T.A
5 months ago
Charles was amazing! I was a walk in and they immediately started working on my car. Charles made sure I received the best deal and it included free wiper blades as well. Great experience and I will definitely visit them again.
expshare
2 months ago
Had a weird experience. We went in with a low pressure tire, he tells me the tread is too bad to repair the tire but my other ones are fine? Okay whatever. We got food and returned 20 mins later, he tells me they didn't have the tire in stock and were able to patch the tire! Turns out there was a nail in it and all we needed was a patch.So why tell me it's not worth repairing before inspecting it? Why tell me the tread is not worth keeping and then contradict yourself by fixing it and leaving it on? To upsell me $150 on a tire replacement and keep my good tire. Even the other tech told us the tire was fine. The right thing to do would have been to upgrade me to that better tire you mentioned at the same price point.Also he bribed me with a $20 discount in exchange for leaving a good review on the store, which ended up not being applied since he patched it for $30 which is pricey for a patch job. On that note, don't believe the ratings on this business because they're buying at least some of them. Shameless underhanded behavior. Here's the Google review you asked for.
Bobbi Cornelius
3 months ago
Spent over $800 for new tires and alignment to notice my tires were wearing really bad on the front. Took it to a shop and they showed us where Mavis Techs never tightened down the driver side when doing the alignment. Took it back to Mavis and they proceeded to tell us it was our fault that we messed with the alignment. They wanted to charge us another $500 to replace the front tires and redo the alignment. The manager at the location was very disrespectful and talked to my husband as if he was stupid (husband was a former mechanic). I will never do business with them. Contacted their corporate office several times with no response. DO NOT TRUST THEM!!!
Joe N
a month ago
Great experience! Fast, reliable, friendly and the the prices are always reasonable. I've used them before and I'll def use them again!
Taylor Dasher
4 months ago
Donna was super helpful. I was in a hurry. And she got my key and took care of me in a flash. Super friendly. It s great to know there is a friendly neighborhood tire place you can depend on in the area. Thanks
Jim Rohrbach
2 months ago
Don't WASTE your money getting the "Road Hazzard" or any other kind of "Warranty", they won't honor it or give bare minimum. Also, be aware of getting defective tires. Again, they blame you or just sell you a new tire at a "discounted" price.
Teyona Jackson
a week ago
Kenny was such a great help in putting air in my tire and actually showing me the problem which was a nail! Thanks so much!
Michael Tyler
5 months ago
Donna & Andrew are the greatest! They truly help in my time of need. We need more professionals like them. Please honor & cherish them. Wow superior service.Michael Tyler.
Hector Guzman
7 months ago
I was there today Saturday 08/25/23 for a Tire flat issue. All the people working in this very busy and super hot day, where very helpful and kind. You save my weekend fixing the tire of my new ride.
Steven Borne
3 weeks ago
Came in because my truck was scraping on one side brought it in and Charles took a look at it and said I needed a shock so he walked me thru it and I decided with Charles that I should replace both my shocks so I had them get to work was very pleased with the service and will be coming back and will send anybody and everyone!!!!