O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  ARW Machine Inc
2 weeks ago
Customer service here is always good. They have some knowledgeable folks working here

  Justin Trioxin
a month ago
Super friendly and didn't hesitate to help me out!!!

  Cathryn Holmes
2 months ago
They are helpful but one thinks women don't know what they are talking. Said I would have to find a nut because bolts didn't come with it and they should just screw in the back of alternator

  Sherry B Campbell
4 months ago
Good reliable service and good parts reasonable

  Michael Fox
a year ago
Very unprofessional. Wearing t-shirts instead of uniforms and some of the gentlemen in there are just rude and sarcastic to the point where they talk to you as if you aren't human for asking a simple few questions that other parts stores answered with no problem and all kindness. Will never shop here again!

  Janie Stewart
6 months ago
Kayla helped me, she was very knowledgeable, which helped to calm me down about my vehicle.

  T. Snow
2 years ago
I had to special order a part. Jodi said she would call me when the part arrived. I never heard from her or anyone else. I finally called the store after the part had been sitting there for a week. I confronted them about the situation and all they did was have a smart attitude about it. Very poor customer service! I guess I ll have to start using advanced auto parts or Napa.

  Diana Emmons
2 years ago
Great experience here. After going to 3 different parts stores in Hartwell and no one having the part available, the folks at O'Reilly were helpful, knew what to look for and found the part. Albeit it won't be available until Monday noon they at least tried their hardest to get it for me sooner, knowing that made my minor weekend crisis a little less frustrating. These folks went above and beyond to help me out. Thank you Hartwell O'Reilly Auto Parts.

  SouthernSoldier
6 years ago
Very friendly staff. They know car parts and are always willing to point you in the right condition. Recently I was in here looking for a part for my Silverado. They didn't have it so the guy behind the counter told me where to go to try to get it. Amazing service. The prices have also dropped significantly since they opened, and now they will price match other parts dealers.

  Thomas Knight
6 months ago
Great service. Great and knowledgeable staff.

  Melanie Rowland
3 years ago
It can be be very intimidating to go in a parts store being a woman. Here I felt comfortable and I was treated with upmost professionalism! I got my battery without the small talk and got it installed for free. I will return here!

  Nikki Roebuck
6 years ago
The best auto parts store I have ever walked into. I really like buying stuff in there. They are so nice there, they do their best to help you with anything. I highly recommend this place to anyone looking for top of the line auto parts. If you live in this area, please come and see one of these guys they got you!

  O O
5 years ago
About the laziest no good parts people I have ever seen. Ask a few questions they did have a clue or care to find out. I went down the street to Advanced Auto the guy was friendly very helpful and gave good advice. I bought almost a hundred dollars worth of merchandise. If you want good customer service dont go to O'Reilly's in Hartwell Ga.

  Faye Neeley
a year ago
Great service.! I needed a back wiper blade. They got the one I needed and installed it for me

  Bill Murphy
2 years ago
We had a dead battery and they checked it for us,the battery was dead. It was still under warranty, but they didn't carry that brand. So they told us where to go to get a replacement. They were very helpful.

  lee porter
a year ago
Great people price is alil higher then the competition but when u pay for better quality as well as better customer service the slightly higher cost is worth it would recommend

  Rebecca louise McCannon
2 years ago
Ok store. Got windshield wipers. For my toyota RAV4 2015. But they didn't have one for the back windshield wiper. Does anyone no we're I can get one at.

  John Fleming
2 years ago
Customer service is awesome at this store! This is why I shop here. Even if I have to order the part, I will order it from this store rather than go across the road.

  I C
3 years ago
Y'all have friendly and knowledgeable staff and I get the right part everytime I shop here or order online. That's why I I stay with this parts store!

  James Harper
2 years ago
Doesn't stock most parts I'm looking for usually order from rock auto its hard to keep local business if you don't have anything to sell

  Melanie Howard
2 years ago
Those guys in there are just a trip! It was a delightful experience and they had me on my way with an alternator for my 96 Honda.

  Christie Bolden
2 years ago
Great place to shop and friendly people to help you with what ever your needs are

  S Linn
3 years ago
The assistant manager went above and beyond to help a stranded stranger with a dead battery get back on the road. Really nice and helpful folks.

  Lamar Lack
3 years ago
Staff if some times clueless. End up finding parts on my phone cause a lot of times they say I can't get that. When web site says they do have it and in stock.

  Timothy Green
3 years ago
Dylan was very helpful and took care of business in a professional manner. Great customer service.

  JACOB Blount
3 years ago
They had all of the parts that I needed for my car and the staff was very helpful.

  Lily Bee
4 years ago
Awesome service. Helped us install a new battery on Thanksgiving weekend. Thanks!

  David J
9 years ago
Very unfriendly staff. Did not even get a "Thank you" after making a purchase. Will go across the street to Advance auto parts next time.

  Robert Young
5 years ago
It's ok prefer advance but they all ways have what advance Auto don't

  J- Knock
8 months ago
They never give me the wrong answer at all