Travelcamp RV

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Henry McRae
a year ago
Jessica, my sales lady, was fantastic and very knowledgeable about the Winnebago Micro Minnie we were interested in. They had a very nice selection and made our first experience buying a camper great. The finance department was very accommodating. The sales manger was easy to deal with and gave us a price we could not refuse. Easily. All in all I would definitely be back for future upgrades.

  Gayle Coulter
8 months ago
Chris Neal was AWESOME to work with! We actually worked with him from 4 hours away thru the entire process and he couldn t have been any better! The entire staff was so helpful and pleasant to work with!I would DEFINITELY recommend them to work with!

  Chris Perko
4 months ago
An absolutely terrible experience. When we purchased, it took hours for them to do the paperwork even though they had all of our information before hand.Then, the financing paperwork was done incorrectly, which required us to re-sign everything.Our registration took months, so we did not have a license plate.Finally, it's been almost 6 months since we traded our old camper, and the loan has YET TO BE PAID OFF!Corporate keeps saying they are "looking into it", but no results. I have filed a complaint with the GA Georgia Attorney's office and have had to hire an attorney to try and resolve this. In the meantime, I'm paying monthly on a loan for a camper that I don't even have in my possession.STAY AWAY FROM THIS DEALERSHIP!

  Gary Simmonds
a year ago
This company is hard to believe. 10 Stars!ABSOLUTE EXCELLENCE.I've purchased many vehicles in my lifetime, but never an RV. They made it super easy. Everyone was in sync, moving fast, smiling and very knowledgeable. The service tech Hector was so knowledgeable and clear - I told him he should make a DVD lol.Ryan, Christie, David, Eric, Sarah and my salesperson Kendra are simply a class act team.I saved so much money that I flew in from South Florida to purchase my first RV Class A from them. So far it's great.This was by far the BEST EVER buying experience I've had in a long time. They honestly honored their discounts with NO haggle or freaky sales tactics.. I'm already working on two referrals for them.- I know this was a mouthful and I don't work for them lol... The EXPERIENCE was really that awesome Happy new customer!!

  Andrew Kroeger
4 months ago
UPDATE 12/7: I m not sure of the resolution mentioned in the response from Travelcamp. A resolution is an agreed upon outcome on both sides. That has not happened.By far the worst purchasing experience I've EVER had in my life, please read. I purchased a class A motorhome from Travelcamp at their Griffin location back in August 2023. This was a motorhome on consignment. I was traveling in from Ohio for the purchase. The motorhome had a list of agreed repairs from the consignment check that needed mitigated before I took delivery. Some meaningful repairs, like power mirrors not working and fog lights not operable. After a few weeks of constant check-ins, I was told the unit was all fixed and ready for delivery.I proceeded with travel arrangements (flights for 2, a ride from the airport) as I was coming from Ohio. Initially once I arrive at the dealership, everything seems fine. We walk through the unit, I check to verify the items on the consignment checklist, etc.. One of the mechanics then proceeds to take the motorhome to fill up for fuel (I was promised a propane fill up which didn't occur) before we depart. This is where things start to go down hill. My dad and I get in to depart to find multiple electrical issues (parking brake light with alarm that beeps for 90 seconds, resets each time you stop - mind you we were driving 500 miles back to Ohio, cruise control not working, power jacks not operable due to parking brake light issue), the generator would not stay running, along with a few other minor issues. After a few hours with no diagnosis and determining their mechanics would be unable to resolve the problem, we decided to hit the road. One positive in this entire experience was the General Manager (James Speiser) at the location.He assured me that Travelcamp would reimburse me for the issues and they did (it took many follow up calls on my part and the GM emailing corporate, about 2 months later I receive a check). But that's not the point. First thing that irritates me is the mechanic never informed me of the parking brake light being on (he drove it just before to get gas). He said he wasn't wearing his seatbelt and that's what he thought the beeping was coming from. Second, I was communicated of a PREPPED unit ready for delivery. I even delayed delivery by a week to give the dealership ample time, it still wasn't prepped.Lastly which is still an ongoing issue is my registration. It's been nearly 3.5 months and I've not received. I can't even begin to tell you how many times I've called the Travelcamp corporate office, the dealership, and the 3rd party company Travelcamp uses for registration, Opus, requesting updates. I only receive updates, never positive, when I reach out, which is an absolute shame. My last straw was finding out after I winterize and close the unit for the winter (3 months later on 11/22) that my state DMV office is requiring a VIN inspection to finalize registration. As of 11/27, I'm told by Opus that the VIN inspection and paperwork is being resubmitted for registration but time will tell. I've been very patient and quite honestly kind throughout this entire atrocious experience. I've requested from Travelcamp, due to the unit not being prepped, the 30 days the unit was unavailable to me after purchase from being in the shop, the time I have invested in fixing the unit and chasing registration, multiple renewals of my temporary tags, and just the frustration that my prep fee be refunded back to me. As of today (11/28), they have communicated their lack of desire to reimburse me. Any company that thinks like a consumer would realize that this is a very reasonable request. Not Travelcamp.SO.. beware, I'd highly encourage you to do business with another company. This is not how you do business, especially when you have consumers purchasing campers/motorhomes/etc.. the cost of some homes. And if someone from Travelcamp would call me to further discuss, I'd sincerely appreciate it. I hope this review is helpful.-Andrew Kroeger

  Steven OLinger
5 months ago
***Update***It has been over three weeks now and my trade in has still not been paid off. And despite the response from Travel Camp below no one has contacted me at all. So yeah once you sign the paperwork they are pretty much done with you. No customer service. Sad.Everything seemed good until I had issues with my trade in. The sale went fine they even installed a MaxxAir fan at my residence because it was a part they had to order. However I traded in my 2017 Jayco 26BH and they gave me the payoff plus used the extra towards my down payment on my new unit. About a week after I traded my old travel trailer in and brought home my new trailer the payment on the old unit came due. Now seeing as I had already traded it in and they were supposed to pay it off I did not make the payment. A few days later the loan company called and texted basically saying where is your payment. So I text/call the people I had been dealing with and one person said that everything went through that it should be Tuesday (2 weeks later) and the old loan would be paid. So Tuesday rolls around and my old loan company texts again wanting a payment. So I call the actual dealer to now be told that it is showing as processing and that pay offs on rv loans can take 30 to 45 days. What a rip. So I am supposed to make payments on a unit that I traded in and can no longer use? It s not like a car loan I was told. So yeah just like a previous review I am not happy with this at all. I tried calling the customer satisfaction number and extension from another review and got no answer and it just loops back around to the automated answering service. You know they could have told me that if a payment is due to prepare to still make the payment but they did not. I am not sure on how to proceed. I guess since I am possibly gonna have to make a payment on a unit I no longer have I should be able to go pick it up and rent it out to make the payment? This is just ridiculous.

  Nate Archibald
4 months ago
Thor owners beware!I called this location on October 10 and explained my bmpro screen was bad and I needed a new one. This screen runs the entire rv and is essential. The guy said he already had a few on order and they should be there soon. I made an appt for Oct 24 expecting a quick fix. The guy at the desk said they did not have them in stock. Ok I said can you get them quickly I have a trip. He said sure I put an order in. These people never called me to update me on order/ service status so I would call each Friday to check up. Several times I left messages. Still no calls back. After 3 weeks I called back again and the guy at the desk said the bmpro screen was on backorder nationally through Thor and there was nothing he could do. I hung up and called Thor customer service directly. Thor informed me that they had plenty of these in stock and there was not a back order. They also keyed in my VIN and let me know that Travelcamp had not placed any orders for my vehicle. I told the manager this and he said they had ordered them. Needless to say I got my screen in 2 business days from Thor and replaced it myself. Will never be back as these people clearly don t respect their customers.

  R Burgess
6 months ago
Absolute fiasco dealing with travelcamp. We bought a 2019 jayco precept 33u 7 weeks ago. Last week we were told they lost our paperwork, and had to resubmit everything. They still haven't paid off our trade so we're still making payments on it and the new one. Temporary registration expired and still no registration transfer. We're leaving for a trip out west in 2 days with an expired registration, nice. Hey travelcamp, here's my middle finger

  Chip Moody
2 years ago
To my camping friends I had an electrical issue on a friends camper that I could not help him figure out. I decided on a whim to drop by the new Travelcamp RV Dealership in Griffin (next to Cronic) to see if I could ask one of their service guys about it.I was met at the door by a friendly employee who connected me with Hector, the service manager. Hector came outside, took a look at the camper, and said if you have a few minutes I can probably fix it right now . And that s exactly what he did. It took him less than 15 minutes to identify and fix the problem.I ve owned a lot of RVs over the last three decades and have never experienced such remarkable service at a dealership. One advantage to having a brand new dealership on town is that they are not booked out for months and months for service like so many others. But you can bet they will be swamped when word gets out about how great this place is!Thanks Hector & Trevalcamp you earned my business!

  Keith Arnett
a year ago
These guys are great! Came to camp in my camper at high Falls, State Park, and the toilet was cracked from the winter. I came here to get it fixed and I was in and out in a couple of hours. They did an amazing job at a very reasonable price by replacing the toilet with a new one. Excellent!

  Olivia Flynn
5 months ago
Bought an RV from there 2 months ago and still can not get a tag for it because they have not turned in the paperwork. I have called and talked to a half a dozen people and they all they there is nothing they can do. One guy I spoke with said its happening to everyone because they had recently been sold and no one knows who is doing the tag paperwork. So now I have an RV in my driveway that I cant use because I cant get a tag.

  George
10 months ago
Identity Theft! My husband and I purchased and Rv from Travel Camp back in 2022 and April 2023 someone at Travel Camp Griffin pulled a hard credit check on both me and my late husband. When I confronted the manager about it he denied anyone did such a thing. When I emailed the proof to him he said that he would work on correcting that and it s still showing on my credit report. The finance manager Andrea got upset when I approached her and she told me that, that s above her pay grade and didn t offer me any help. Andrea is rude and tried to lie about the credit pull on me and my late husbands credit! This is just not acceptable at all!

  Connie Wright
10 months ago
The people at this location gave a whole new meaning to Customer Service . They were so nice and helpful through the process of getting a new battery installed. After a bad customer service and new vehicle delivery, the service department was excellent. I will always go there for my RV needs. Thank you Matthew to you and your excellent team!!!!

  Jim Grecni
a year ago
Overall a very good experience with Travelcamp RV of Atlanta. We purchased a used 2021 Forest River R-Pod 192. The sales and staff were very helpful. We were able to get a very good price on the unit. The only negative was communication was not always the best that resulted in some problems at pick up. But with that said, the manager Ryan made it his personal mission to fix all the problems and get us on our way and also provided follow up on one issue for us. I would definitely recommend this business but I would suggest communication via phone versus email, prompter response. I really appreciated everything Ryan did for us.

  Mike Summer
a year ago
I had a great experience at Travelcamp Atlanta. Tiffany was extremely helpful in answering all of our question and there was no high pressure sales pitch. We found all the staff there very friendly and helpful. We ultimately purchased a Montana 5th wheel camper. The purchasing process was efficiently performed and I was impressed with the pricing.

  Tonya Cannon
a year ago
Could not have asked for a better buying experience. Danny walked right up to us with a wonderful smile. Was knowledgeable about everything we asked. Donavan came out and answered a service question that we had with a great attitude that made us confident about our choice of what we were buying. Christy helped with financing questions (I asked a lot of them ) and Ryan added a whole other level of awesomeness to the whole ordeal. I wish cars were bought this fast and easy!!

  drew collins
2 years ago
After wasting 5 weeks of my time dealing with other dealers to get warranty work done on my Gulf Stream travel trailer I spoke with Hector on the phone a couple of times, not only was he the most competent person I spoke with about the issue but he was also able to get me in for an appointment very quickly. When I arrived the morning of my appointment Alicia got me squared away fast and answered all my questions. Everyone there seemed happy and willing to help. Easily the best place I ve dealt with and I feel less stressed about the whole situation.

  Steve Sartor
a year ago
I recently sold my travel trailer on consignment thru TravelCamp.. Wade Nobles took his time and explained the process to me and didn t pressure us while we were deciding whether to go this route or not. We re very glad we did. The process was smooth and thorough. They did a great job with the pictures. Every time I had any kind of issue or question Wade was always available to take my call and there was prompt resolution. We got everything we agreed upon and couldn t be happier with the experience.

  Sandra Marr
2 years ago
Russell and I wanted to sell our trailer after owning three of them and get off the road after 10 years. We have decided to settle down for a while.I would like to thank Wade and all of you for making this a easy and simple matter to do. I would recommend Travelcamp RV to anyone looking to sell or buy a camper. Thanks again Wade for all your professional help and worry free paperwork.

  Alysia Rabourn
a year ago
My experience with TravelCamp RV Atlanta was everything and more I could ve asked for. In our case we consigned our camper through them. Wade, the consignment manager at the Atlanta location was everything you would want in someone handling a precious asset of yours. Wade was completely transparent, extremely helpful, wonderfully communicative, and overall outstanding service. Highly recommend Wade if you need to consign your camper. He will take good care of you and yours.

  Kerrie Shuburte
2 years ago
My husband and I purchased our very first RV from Travel Camp in Griffin, Ga., and we are completely in love with our new travel trailer! We were met with some awesome employees that let us take our time walking through every camper and answered any questions we had! We got a great deal from a great camper company and I would recommend them to anyone!! Travel Camp you have a customer for life!!

  emory foerster
a year ago
My experience with Travelcamp was great! Wade the consignment manager. answered all of my questions along with being very professional. He was more than helpful! I would 100% recommend this location for future potential buyers.

  Angela Hayes
2 years ago
Bonnie is one of the best sales agents we have ever done business with. She is so welcoming and very informative. She made making a big purchase easy and fun. Highly recommend. If I could give 10 stars, I would

  Carrie McCarren
a year ago
My husband and I went in and talked to Tiffany C. She was very informative and friendly. She showed us a lot of models to help us decide what we liked. Thanks Tiffany. We will be back!

  Andrea Guerrero
a year ago
I totally recommend TravelCamps for anyone who is looking for the best options in RVs. Ryan Lasuer the general manager, does more than what you could ask to a salesman; he is extremely helpful, communicative and trustworthy; he will make sure that every detail related to your purchase fits your wants without hurting your budget.

  Lester Griffin
a year ago
We just sold our travel trailer through consignment with Travel Camp of Atlanta. Wade Nobles handled all the details with no stress to us. Would recommend him to anyone wanting to sale their RV.

  Steven Cannon
a year ago
Danny is the best salesman I have ever encountered. Christy helped me with all the financial questions that I had! Ryan made everything awesome! I wish buying a car was this easy XO

  Wade Nobles
2 years ago
Travelcamp is the best place across the south to go for all your RV needs. Very knowledgeable about the RV business and has an awesome Consignment Program. Christie the Finance Manager will go above and beyond to get your deal done in a timely matter.

  Andy Abrams
a year ago
Patrick Arnold and Ryan The General Manager were great even stayed late just to welcome us to the Travelcamp Family. Take the time to stop in and see them you will not be disappointed.

  Michael Long
a year ago
Very patient and easy to work with. Took the time to answer every question and explain not only the various paperwork but also discussed various models to help make the right choice for a novice buyer. The only downside was the location.. a bit cramped for space getting in and out of as store. Thanks again to everyone we worked with.