Cronic Chevrolet Buick GMC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Linda Hayden
3 weeks ago
Robert was awesome! He went the extra mile to make sure that my needs were met! He made several calls to follow up on what was new and available at the dealership; he was never "pushy" as a sales representative. I am on oxygen constantly, and he made sure that I was comfortable whenever I was in the dealership. Cronic made a very good impression on me, and I would definitely return for another vehicle in the future.

  Sidney McRae
a month ago
We were met out front by Mr. Sam Miller. He was quick to show us some cars that we wanted to see. He answered our questions that we had and did not try to push a sale that day. We told him we had just stared looking. We did look at a couple of other places but the next week we went back to Chronic because of the best deal. Our salesman was a big reason we went back also. We will recommend to our family and friends to check them out.

  Donna Miolen
2 weeks ago
They were very friendly and informative. My car was ready when they said it would be. They honored all my discounts together. I will always come here for the service of my Trax! The whole team is awesome!!

  Karen Mohler
2 days ago
Tyler was so great to work with. From now on I will only buy from this dealership. The smoothest car buying experience I ve ever had.

  Zuri Hawkins-Jarrett
2 months ago
Sam Miller provided excellent customer service throughout my buying experience. He kept in contact with me throughout the day as we traveled in to pick up the car. He understood our frustration about trying to recently purchase an Envista from another dealership and made sure this experience was top tier!

  Cham Ny
3 months ago
Bought my vehicle from Mr. Mills and I must say service was extremely exceptional! Made myself and my son feel like apart of the family at Cronic. If you re in the market for a New or Used car ask for Mr. Mills he ll take great care of you!!!

  Stefan Hendrix
3 months ago
This was my 4th car that I've purchased in my life. It was my 1st great experience. Gary was my salesman. In let's just say he didn't sell me anything. He allowed me to choose the vehicle I wanted and made it his duty to get me that vehicle.More greater it was our sons graduation, Christmas .. so it was an even greater sentiment and meaning towards the experience. I look forward to the next purchase ty so much.Great guy,

  Cavel Bergen
2 weeks ago
Ryne Gatlin is one of the best salesman I have had the pleasure of working with. He is knowledgeable, communicates well and works hard to earn your business. I highly recommend asking for him when looking for a new purchase.

  Noneyabiz
a month ago
My go to service advisor is Dustin.He is kind and patient. Knowledgeable and never pushy.Dustin is the best service advisor at Chronic (in my opinion). A great asset .

  Joel Simmons
5 months ago
Walter and the service team was very helpful. Although my vehicle was past the point of no return, Walter was very kind, informative, and patient. 10/10 would take my new vehicle there or recommend them to any of my friends and colleagues for their vehicle service needs.

  Rhonda Rodriguez
4 months ago
I'm from Illinois. When I say "guys" I mean male and female.These guys are wonderful. From Sammy and Ms. Pye in the front office area to the mechanics. Why on earth would anyone take their vehicle anywhere else? I felt like I was their most important customer. That's the definition of customer service!

  Paul Harris
2 weeks ago
Was immediately greeted by Tyler as soon as we walked in the door. He made the purchase experience a positive one for us.

  WTom Moore
9 months ago
While my car was in their shop I decided to just look around at the new cars on the lot. Taylor Fanin (not your typical pushy salesman) great guy, and a Veteran introduced himself and welcomed me to Cronic. I told him that I was a longtime customer. The people at Cronic have never disappointed me. Taylor, Tyler, George, Jon, James, Mark and Amanda all made my trading experience wonderful. (Yes, I traded my car 2019 Malibu for a 2023 Equinox the next day) Taylor and his team made the process simple and easy. Go see the friendly people at Cronic.For those of you that have not had a good experience in the past, give this crowd another chance. and a Fins Up!! ~~/)~~ to Taylor and his team. All Professional s.

  Colton Smith
2 months ago
Dustin was exceptional! It was so nice to finally have a service advisor at Cronic that enjoyed his job - I would definitely recommend

  OP Games
4 months ago
Everything was great with the dealership excluding the finance process. I asked for my lending institution as the loan holder on finalizing the sale and the salesperson, Tyler, agreed as this was one of their lenders. Then upon closing with the finance individual, there was a swith to GMC. The finance officer explained he could change it but would have to change all the paperwork. We opted to stay with their preferred lender since had been there for so long and was late and would just pay off on first payment since large difference in interest rates. Kind of dulled an otherwise good experience. The sales associate, Tyler, was spot on.

  Artalious Sneed
a month ago
Lot better than Hennessy and Bellamy-Strickland service departments. Dustin was very professional and always informed me of the status of my truck.

  Doc
5 months ago
If I could give more than five stars, I would. I have bought three cars off of them, but the last one was 15 years ago, then we moved. We went back to Griffin for a visit from Florida, and Littlerly broke down in their lot. Now they didn't know I had bought cars there before. They went way out of their way and tried to part the red sea to get me fixed. Even though GM is on strike and parts are hard to come by, they had people waiting in front of me who were on a wait list. They treat their vets with the utmost respect. They are the best Godly company I have ever dealt with. I do not care wherever I may be, from the west coast to the east coast and all points in between. If I ever buy another car, I WILL COME BACK HERE. This is a godly company with godly people. I truly, truly praise these people, especially my new brother ( Dustin) in the service department. God knows your heart and your acions are Godly. May God bless you all and thank you.

  Nick Greene
2 weeks ago
Very professional fellas in there taking care of business. Niegel was very responsive over the phone prior to me actually arriving to the dealership. Signed and drove off the lot in under 45min. I would continue to do business at Cronic Chevrolet.

  Dan Vohasek
6 months ago
Staff was friendly and honest. Thats all anyone needs when shopping for a new car! But... then... Tristan went above and beyond by personally coming to my house, picking up the trade in and making sure everything was in order. It was truly a white glove experience.

  Lykeskia Bentley
6 months ago
My advisor was Mr. Sammy, he was great. Every time I come the staff always take great care of me. You guys are the best. This is the 3rd car that I have bought from you all, and every time my service gets better and better. Thank you so much.

  Alice Burns
a month ago
Drove my car there after them keeping it for a good month and a half ordered the parts that they said that I needed to have now my car will not move from your your shop and I'm out of 777 for everything that they put on the car something's just not right I just wanted to have new key box and a diagnostic but haven't got that now I have no money and no car that works it worked when it came there

  Dorothy Rarrick
6 months ago
Took the car in with a turbo issue. Another dealer fixed the same issue in February except they only put a Band-Aid on the problem. Cronic replaced the part with a UAW strike going on in the parts distribution center. Took a little longer than usual but understandable with a strike on. Since it took longer they changed my oil and rotated tires no charge. Thinking of the customer.

  Michelle L Morrow
a month ago
Excellent service ! Detailed information was given on all recommended services . I have always had great experiences with this dealership and service department !

  Mary Catherine Gregory
6 months ago
My husband and I had an amazing experience at this dealership. They were so respectful and thorough. We purchased a Yukon in September 2023 and couldn t be happier. They are also now going above and beyond to help my husband with his GMC truck that was purchased elsewhere as we have been let down by another location when trying to complete some recall work. We will be customers again at this dealership for sure! James Mills is awesome to work with and will get you in your dream car!

  Glenda Thompson
4 months ago
I just went and bought a 2021 mitsubishi outlander Mr Hammon was my car salesman I was scared to go and buy a car by myself see my husband has taken sick I have always had him with me , I told Mr Hammon what was going on why he was not with me ,he turn to me and said I will take care of you and for the first time since my husband has taken sick this man did what he said he was going to do and didn't take me thank God there are still good honest people in the world .I felt at home and was taken care of Thank You Mr Hammon Glenda these men's from sales to finance did what they said they would do I got a great deal and the payment I needed Thank you all at cronic Chrysler dealership in Griffin

  donnie stewart
3 weeks ago
Went back to Chronic today to finish up on the deal that we got once again Brent Campbell was very nice and helpful today he have to set up Cyrus radio 0showed us how to do it and other things we need to know about the new Buick that we bought once again they were most friendly staff and Brent Campbell was very helpful will send other possibilities to them good job everyone

  Ms Ebony
7 months ago
Just left there with my husband, and I do wish that he would've told me what was said before I walked into the building. I stayed outside while he went to get a salesman. He stated that a white guy said that he was going to put the cameras on us outside & a black guy laughed. I really don't see what was funny about that. Greg Mcclarin came outside, and we showed him which trucks we were interested in. He walked us back in but didn't give us his undivided attention as a car salesman should because he kept picking up his phone scrolling. Between the 2 of us, we make a little over $150,000 a year because we drive trucks & have excellent credit scores. I'm not sure if it's because we weren't dressed up or because we were young and black, but that still isn't a reason to be treated this way. Last time I checked all money spend the same. I don't care if they marked all the cars down to $3, we'll never give them any business.

  Donna Watson
5 months ago
Not helpful . Brand new truck already on second trip back to dealer. Ask for manager and the manager John in griffin ga left on hold over 15 minutes. Will not recommend chevy nor will I buy one again..pay all this money for a truck just to have problems and no help.

  Harriette Greene
4 months ago
Our sales rep, Gary Coley, was fantastic! He made us feel comfortable and made the whole car buying experience easy and relaxing!

  Debbie Carroll
5 months ago
Greg was amazing! Mark did a great job on financing to find a payment plan for my budget