Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  D. coleman
2 weeks ago
I went to get air put in my tire because Walmart gives free air. I literally went and told the person in the auto care area that all I need was air and he told one of the technicians.and then He told me to pull around and they would put air in my tire I was completely ignored and the door was pulled down right in my face. This is the 2nd time this has happened to me worst experience ever and it wasn't even busy. Those technicians do not care. They were sitting around doing absolutely nothing. Just go to Firestone and get air they are always very kind.

  Rosa Zaragoza
5 months ago
Went to get oil changed and they said it would be a 2-3 hour wait. Waited after 2 hours then called them to see how much longer and it turns out they couldn't do it because they said the oil plug was overly torqued. How that is possible when we got it last dove at Walmart is something I don't understand. What I can't believe is that they had me waiting 2 hours & never even called me. When I contacted the Walmart in Oakwood where in originally got it done they told me that the Walmart in Gainesville ALWAYS says that to people!!!! The customer service IS HORRIBLE. Their only excuse for not contacting me is that they are busy AS IF WE ARE BUT BUSY!!!! I left my phone # for the manager (Carlos) to call me and of course he didn't. GO ANYWHERE ELSE BUT HERE!

  Jay Morone
8 months ago
We purchased tires and made an online appointment for 8am Saturday. We received a confirmation email and two days later received a reminder to be there at 8am. We show up and no one is there and the lights are off but the hours are 7am-7pm.we finally found someone and he said what are you doing here, we don't take appointments and we don't open until 10am.I came home and pulled up the website and it still says open at 7am.Beware!!!

  Jonathan Chapman
a year ago
I've been to the Walmart tire center in Gainesville GA twice so far. First time was for an oil change on an SUV. I was able to get everything done for just under 50 bucks. Wait time was acceptable for not having an appointment and they were busy during that time. The second time was for nail in a tire. Wait time was just under 30 minutes so I was able to get a few things for the house and pool while waiting. Both times I had excellent service and quality work. Oil is fine, tire on the car is still fine after 2 weeks. Great service and fair prices. I would recommend this auto care center for anyone needing good affordable quality service done.

  Jennifer Hardesty
a year ago
Left due to a 2+ hour wait for an oil change. They stated 3 workers didn t come in. I know this isn t necessarily the auto center s fault, but poor management and hiring the wrong people will definitely contribute to this happening! Also there was only one car in the oil change bay and one in front of me, so apparently it takes 1+ hours to change oil on one car? Hmmmm.

  shania green
10 months ago
Everytime I bring my cars here it always some reason they can't do the oil change or can't balance and rotate the tires and they don't know how to drive the cars out of the garage probably I watch them pull my 2006 mustang out of the garage after refusing service and press the gas so hard parking out it made the tires squeal and when I said something to the dude he said I don't know what ypur talking about when I legit watch and heard ypu do it waste of time and money

  Katisha White
11 months ago
It s a good auto center the problem I run to is the whole auto center takes a lunch from 1:30 til 2:30 and there is nowhere on the signs or webpage that states this fact when I asked Manager why is the automotive center closed he said they will reopen it to. I have been waiting here for over 30 minutes and they are still not open near.

  Samuel Stanaitis
a year ago
I showed up at 7am on a Sunday to get a spare tire mounted on the wheel, was in and out in 20 minutes. Excellent service from Jeremy.Service: TiresService: Tires

  Dillon Hutchinson
6 years ago
Took an hour and ten minutes for an oil change and tire rotation. And I had the only car in the shop! Sheet said my tires were checked at 35psi. My onboard monitor and manual gauge both showed 32, 37, 37 & 39. Sheet said washer fluid was topped off. Just under half full in reality. The lady at the counter, Nikki, was quite kind and helpful. And I got my service done right the first time, even though it took forever. Cost was very competitive.

  Ingenuous Prinze
8 years ago
Went to get an oil change today. It was fast and affordable. $10 cheaper than the usual. What gave the 5 stars is that they vacuumed my front 2 floor mats. I tried twice to do so and even put them in the Washing machine. So kudos to whoever went the extra mile. I didn't even expect it and would have paid them to if it was a charge because they did good.

  Ann Threlkeld
4 years ago
I had a headlight bulb replaced here on 10/25/19. Even though, the department is short staffed at the time, my experience was EXCELLENT. Shaun, Freddie and Rashad, the Service Manager, were all extremely kind, and all have good people skills. I will definitely be returning and recommend them to everyone.

  Peryn Reser
4 years ago
Without a doubt the worst Walmart Auto Care Center I've ever been to. Was told an hour and a half tops from time of pull in and be done, 3 hours later still not done due to "hiccup" with paperwork and FOUR other cars getting put in front of mine. Even was reassured it wouldn't be more than the hour and a half time because I had an appointment schedule for service at dealership and missed my appointment because Walmarts incompetence.

  sheryl hendrix
7 months ago
Paid for new wiper blades and the one on the rear is too small and scratched my window. Not happy!

  Kimberly Penland
4 years ago
Dont get tires here unless you want to pay a mechanic to fix their mistakes.Got a set of two tires on the back. Said they dont have the equipment to align them. Fine, but most tire dealers have that equipment standard.Less than a month later my car is making a grinding/dragging noise. After trial and error we jack it up to discover the back tires were wobbling. The lug nuts were so loose I could twist them with my hands once it was off the ground.Incompetent and lazy. What person doesnt fully tighten down bolts.

  Melissa White
4 years ago
Had a screw in a brand new tire in between the tread. They said they could patch it. They took it back and when we got our car back the psi was 6 below the level it should be at. Within an hour it was almost flat. Take your car somewhere else!

  Robert Merrell
6 months ago
Best one around. Do not go to Oakwood it's a nightmare.

  A. White
6 years ago
They always do a great job!! I may not like to shop at this Wal-Mart, but the tire department is great. I would recommend this place to anyone needed an oil change.

  K Thomas
4 years ago
Did not put the plug back in my car after and will change and oil spilled out everywhere in the middle of nowhere my car was smoking I had to call it towed truck and get someone else to fix it when I called Walmart and told him about it they told me to drive my car there with no oil in it so they could look at it and assess the situation I toldDamn I already got the car fixed you don t drive a car with no oil in it they also ruined the panel underneath my car and it was clapping and asked him to put it back on and they said they didn t but they didn t do you not take your car here if you value the longevity of your vehicle these people did not clear management did not care and I will never go back

  Jamisha Williams
a year ago
Can't call it a auto care center if they don't do tune-ups that's basic keep up on a car

  Kim Downey
4 years ago
Had an oil change that was completed in 15 minutes, even though I came in kind of close to closing everyone was super friendly. Would highly recommend.

  Jeff Burt
7 years ago
This auto care center said that they couldn't do my oil change because they couldn't get the oil cap off! What kind of incompetent mechanics do they have working there that they can't get an oil cap off!

  Agust�n Reynaud -
a year ago
Are they the best ? No. Are they decent for the price and the savings? Yes.

  Kathy Holman
2 years ago
The first time on 2 tires they didn't tighten the lug nuts.

  Rafael Gomez
a year ago
Ummmm works are fast but no waiting area ?It s weird

  Jantzen Plant
4 years ago
If I could I wouldnt rate them . Very slow . One guy at the counter with 15 ppl standing in line . Very unhappy

  Karen Thomas
a year ago
Open on memorial day.. Game changer.. Thanks

  Pamela Bedard
4 years ago
Did a good quick changing new tires.

  Madi Sosebee
3 years ago
awful customer service, she literally hung up the phone on me. very rude and not helpful

  Dweeb _ Boi
a year ago
Lalo some trash with customer service

  Ali Hazrat
3 years ago
Bad management and worst place to take your car