O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Adrian Adrian
a month ago
The guys during my visit were kind and friendly, offering a wonderful sense of humor during my visit. Staff was quick to offer assistance and answered questions without judgment. I was in and out of the store quickly.

  Fred Farage
6 days ago
Kirstie waited on us. We had burned out the brakes and bearings on our trailer, now sitting off the highway. O'Reilly did not have the brake assembly we needed. It's a Sat eve 4 pm we couldn't get any help from Camper World even through the following week. Kirstie recommended a mobile service she knew. He came right out and had the parts and fixed our trailer. Thanks to Chads Mobile RV service and to Kirstie at O'REILLY'S our vacation was saved !

  Bill Best
5 months ago
We ordered a part for my truck that came in the next morning wasn't the one order. Miss communication, they had one in the store so that was good what I didn't pay attention to was I ended up paying for the part that was ordered once again it may be good cause the that can from the shelf didn't fix I tried the other part yet. So both are at fault

  Samantha Chitwood
7 months ago
Always helpful finding a product or getting one ordered for you. Had the older gentleman put new blades on my car during a major storm a few weeks back. I couldn't see at all to make it home. (I did wait for a break in weather) and was crystal clear the rest of the way, I offered to put them on myself but his morals was still intact. The entire crew is always smiling and eager to help any way they can.

  Nathan Dumas
6 months ago
Decent stock in store and employees won't ask you what size motor in the vehicle when asking for wiper blades.

  Robin Reeves
8 months ago
So glad we stopped in with our auto trouble on our way from Atlanta to Jacksonville. They diagnosed our bad alternator immediately & luckily Kenny from Boyles Motorwerks was there at the same time. Thanks to the O'Reilly staff supplying parts, Kenny graciously did the repair & got us safely back on the road...on a Sunday!

  Robyn Clark
a year ago
Outstanding service! My family lost the serpentine belt on their motorhome late last night en route from the World Series of ProMod back to Canada. Not only did Brian answer the phone before the store was open this morning, but he made multiple trips to where they were stranded with different belts until they found the right one. Thank you for getting them back on the road Brian!

  Harley Smith
8 months ago
Great place of business with the most amazing employees sometimes there are overwhelmed with people but they still managed to get the job done thank you for everything you do

  Storm Nichols
10 months ago
This is literally the best auto parts store. I've been in here a handful of times and even when it's different people in here the associates are also so friendly!

  Teressa Harris
10 months ago
My friend bought the wrong headlights for me and since, she has moved and changed her phone number, they won't refund or give in store credit with either of them. Very disappointed

  Jheric Byrd
4 years ago
Great store with great people. Was riding on a donut for 65 miles. Original tire became unsealed from rim. The guys helped me get the rim back sealed and got me back on my way home safely. I owe these guys so much gratitude for helping. They saved me.

  greg head
2 years ago
7-31-21 parked on the side of the building on the first spot, went in to do business, approximately away from my truck for 15 mins. Someone stole my 120qt cooler full of ice and drinks. I know its not the stores fault but it would be nice if they had cameras. I called, they said they had no outside cameras. I know its 99� out, i would have been fine with you having a few drinks but not my whole cooler. I hope i see my cooler in the back of your truck when i run into you. It will be loads of fun!

  Tommy Sitten
3 months ago
Always friend and fast service.

  Chrysler Peters
3 years ago
This O'riley's has some of the most amazing people I've ever met for employees, if it wasn't for these two guys I would have been stuck stranded 14 hours away from my home. You guys are incredible! Thank you so much jeff, and the kid that was helping you I didn't catch his name but I'm so thankful for your guy's help

  Eneida B.
a year ago
I m sorry but what kind of busy doesn t help customers when we ask for their help! My husband skin color must bother them! Don t come here! Not one person moved to help him

  DawnBreton
3 years ago
The young man Kevin was a lifesaver when we barely coasted into the parking lot after my battery completely died while driving on the highway. Kevin went above and beyond to get us back on the road, with his knowledgeability, professionalism, can-do attitude and all-out kindness. Please give this young man a worthy raise because he definitely deserves it!

  darren everhart
3 years ago
The man who took over this store within the past month or so was my savior on January 2nd, 2020. My jetta 2.5 started misfiring in cherry log and I had to get it up steady enough for the cylinders to run balanced and when I got this store he helped me run my codes and because he didn't have the volkswagen or r8 coil packs he did indid inform me that my car can use parts from audis a4 model cars. He let me use all the tools I needed to get the job done and even gave my little daughter a little princess Disney toy to play to keep her busy so I could get us back on the road. Not only does the stores general manager/ guy who took over deserve all the areas business but he deserves an award for actually caring for the customers who stroll through when traveling he always helps them atleast as much as he can so that way whoever it is can proceed to travel safely! Wonderful service, and great people! Thank you! ( if you read this I ended up getting home about 430pm) HIGHLY RECOMMEND!!!!

  Vincent Serio
2 years ago
Been sitting in front of the store for an hour. The sign on the door says the door opens at 730, the website says the door opens at 730. It's 830 and no one's here. Can't count on this staff. 1 star. Messing up my whole day's schedule. Not cool.

  Marisa Mancilla
4 years ago
Great service!!! I got pulled over for a headlight out. Went to the store the I got awesome service!! The nice young man put my light bulbs in for me and did not think twice.. He made my day!!! Thank you so much!!

  Danielle Victoria
4 years ago
The alternator on our van left us stranded three hours from home and five hours from vacation destination. We were very blessed to have gotten the vehicle to this location in Forsythe, GA before it completely stopped running. The three men working, Jeff, Steve, and Lennes, were very helpful in trying to diagnose the issue. My husband and brother decided to fix the van so that we could get back on the road. They tried to help in any way they could. Jeff even offered to help after his shift ended. I couldn't believe it! It's not often you come across people willing to go above and beyond and our family truly appreciated these men. We were successful in putting the alternator back on and continue our trip. Thanks again.

  Richard G. Gerald Corley
5 years ago
The staff is friendlier than the other parts stores in this town.11/1/18 Things have changed. Not quite as friendly and not as knowledgeable as they used to be. Maybe you should go across the street to that parts store (AAP) and you can find an ex employee or two that had the knowledge that used to be here.

  Magan Briscoe
3 years ago
AMAZING SERVICE! Matthew really helped us out when we were in big trouble and the whole staff was so nice. They were so patient and understanding, it was amazing.

  Lisa Schleich
4 years ago
Passing through Tennessee on our way back home to Michigan. Passenger side wiper flys off, ofcourse during a pouring down rain! Head to O'Reilly to get new wipers! Very good price, the man working behind the counter installed them as well! Thank you so very much!

  JAY NIX
9 months ago
Staff was helpful and very nice. Highly recommended!!!

  EVELENE Mombler
3 years ago
It is a good place to shop.friendly people.but need more cashier not enough help.you have to wait a long time to get help.they need more workers.

  Barbara Wilkinson
a year ago
Wonderful people there to help and doesn't make you feel less for being a woman

  Stephanie Gibson
4 years ago
Would be awesome if they could change a Battery in a Dodge Journey! The Battery isn't under the hood like most cars it's behind the tire and fender

  Braxton Dake
6 years ago
The service was great, and they did not stop until all of our questions were answered, and we had the knowledge and equipment to fix our car!

  Wood Family (Barefoottravelers)
2 years ago
Didn't have what we needed but called the next store to make sure they had it and printed off the address for us thank Dan quail

  Pamela Register
a year ago
Sold me the right part. As a older lady I appreciate their employees