McDonald's Collision Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nick Proia
2 months ago
Towed my car in for a salvage inspection. Process was super smooth and they had me in and out in less than half an hour. I was able to then go get my rebuilt title and register the car all in the same day. 10/10

  Chiquita Hill
3 weeks ago
I highly recommend McDonalds collision. In January of 2024, I had totaled my vehicle. I had the repairs and salvage inspection done by McDonalds collision. The customer service is awesome. This shop is very organized especially with paperwork and what is needed for the salvage rebuilding process. They were able to accommodate my needs, and completed all needed paperwork for my rebuilt title application. They made the process super smooth. They stayed on top of all my concerns and always updated me by throughly explaining what was going on with my vehicle. The staff members are very honest and upfront people that sets realistic expectations. The price for the work that was received was very reasonable. I couldn t believe that the vehicle they gave me back was mine. My car looked like it came off a showroom floor, and also they gave the interior an extreme detailing, which was amazing. I am truly appreciative of this business for great collision repair, good cost and dealing with a company that really cares.

  Kendra Thomas
3 weeks ago
I was impressed by the thorough assessment they conducted on my salvage vehicle. They took the time to explain the extent of the damage and provided a detailed breakdown of the vehicle inspection and requirement.This transparency gave me confidence that my vehicle was in capable hands.

  Ahda Jbara
2 months ago
Team are discriminating. They fail almost all cars for non logical reasons. My car was failed twice. After first time they requested everything to be inspected by the dealership. I paid 100$ to get it inspected and they didnt see any damage. And still when I came back to them. The guy told me that the handwriting on the dealership inspection was something I did :// and he wanted to fail my car one more time. I dont advise. Unfriendly

  Sayheem Jones
a year ago
Worst place.. got me for my money and failed my inspection for a energy absorber / bumper foam. They said it wasn t installed correct when it was. They also lied and said I had a whole under my car when my plastic cover was lose and could be snapped into place to pass. Skip this place on Jonesboro road they aren t good at all and will scam you fuq em

  Elizabeth Rivers
a year ago
10/10 I would recommend anyone who has a rebuilt title or a vehicle that is in need of an inspection to come here! First thing I encountered super friendly staff. I had called 4 other places and been denied an inspection from a place that was 45 minutes away from my house. When this place answered I knew right away I would be using them. I left my name and number to book an appointment and got an appointment for the following Wednesday. The drive took us about 3 hours but once we got there, their friendly staff welcomed us and assisted us while we filled out paperwork. Once paperwork was completed they took the truck back and maybe 15 minutes later it was completed and passed. Once we passed they even gave us the address of a place in Atlanta to go ahead and get the information set up for our title and to prepare us for registration. I highly recommend. If we ever buy another rebuilt title this is where we will be going.

  MoneyG
6 months ago
DONT WASTE YOUR TIME!! The lady in the front is Rude also has no customer service. My appointment was scheduled at 9 the inspector didn t show up until after 9:40 please take your business els where wouldnt give them a dime!!

  Zack Hart
2 years ago
They did a very good job on my wife's vehicle. Very satisfied with their work.

  Mayra Perez
a year ago
Awesome place, everything is done in a timely manner. I have nothing negative for them, I am very please with their service, would definitely recommend anyone who is looking for inspections to come here. Highly recommend!

  Sly Johnson
2 months ago
They know what they are doing. The service was real good.

  Manu Muasau
a year ago
Phenomenal customer service by Maricela and Mr. Dean McDonald. I visited this establishment for getting a salvage inspection and Maricela was attentive, respectful, knowledgeable and warm throughout my entire interaction. Mr. McDonald was also very polite and warm during my interactions. I was in and out within 30 mins. Super grateful for great customer service!15/10 recommend!

  Alexander
3 years ago
First of all, I loved how they followed me up online to schedule an appointment to drop off my car.I love the place and the services received. I dropped off my car, and at exact time they gave for pick up, I was there and my car was already worked on and neatly parked just the way I left it! the computer repairs sheet was printed for me to show the job they have done, and they gave invaluable advice on how best to maintain my car. I love the service received and will love to be there again and again!

  Gregory Jaudon
6 months ago
Nice courteous I'll be going back not to mention I like the fact they are pro 2A

  Lauren Dawson
7 months ago
Have nothing but great things to say! Was in and out in about an hour and passed with no issues. Very nice people.

  King Eli
a year ago
I failed my inspection the first time due to my bumper and door receipt fixed the problems and came back for a Re inspection months later I got there to drop off my keys and money for overnight inspection and Jason passed me same day and gave me back my money I ve never seen such impeccable service integrity and care for the fellow man in a business in my life I m truly thankful for this experience and will send all my ppl here. Come here to get your inspection done they will treat you with respect.

  Alexander Hunter
a year ago
The service was excellent. The personnel were friendly and explain everything need for salvage car inspection. Would recomend!

  Noah Schaich
4 years ago
For those that haven't been before, we arrived at 6:30 and we're third in line. Most of the other people got there around 7:30, and by 8am there were 10-15 people. There are only 12 spots for the morning inspections, and if you aren't one of the first 12, you can sign up for the afternoon inspections. At 9am, the inspector starts going through paperwork, and then the inspections start around 9:30.Aside from the pretty rigorous and somewhat weird sign up method and a lot of waiting, it was a decent experience. The staff were very friendly and helpful, even though they were busy. The office waiting are was fine and has a bathroom and some drinks.Would recommend for an inspection, just be sure to come early and be prepared to wait around for a while.

  Nicole Lane
3 years ago
I unfortunately never received a call back but I did leave a message for an inspection appointment as directed... When trying to leave a voicemail for the manager, the voicemail box was full.... A full 2 weeks later, when I finally got in touch with someone, the young lady stated that the voicemail I left two weeks ago would be contacted on a "first come first serve" basis - that's when the voicemail is reached . Even though this sounds like one of the crazier things I've ever heard, I still said okay but asked to speak to a manager.Apparently I was on speaker phone and the manager was in the background. He proceeded to elaborate on what the young lady was telling me. Followed by my frustration, he let me know my voicemail would be received in the order that it came. Let's just say that was two months ago and I never was called back. Luckily, AMP Auto collision in Jekinsburg GA. (Also in Marietta) called me back two days after my call/voicemail and got me scheduled two weeks out... This execution, in the end, was flawless!I understand that things are backed up due to covid-19, and would expect nothing less. Still, the level of customer service that someone or a business shows should never falter.A call back would have been nice, but getting my number and name when I spoke to you, would have shown a bit more concern and integrity.

  Curtis Stephens
11 months ago
First very very professional and once you have all the correct paperwork s the vehicle work is done to meet standard the rest is history you guys are the best

  Alexis Kellis
2 years ago
I had a good experience with McDonald s Collision Repair. My point of contact was Justin... who was always responsive and ready to help. I had a drawn out, extremely complicated and frustrating situation. He was patient and did all he could to assist me and get Sophie up and running. They did good work, and the staff was always pleasant and friendly. I recommend this shop. Ask for Justin. You ll be glad you did.

  Caroline Davis
4 years ago
Genuinely good people. I had an out-of-state rebuilt title and had no idea about the vehicle inspection requirement and had been given the run around by my local tag office and the state dept. of motor vehicles and really was at my wits end when I got here. The process isn't ideal (showing up before they open to get a number, waiting around half or all day) but to my understanding it's the same process for all certified inspectors, so that being equal, these are just the best people. I do advise bringing headphones and a phone charger with you.

  Maureen Richards
4 years ago
If you get there early you ll leave at a reasonable time. I had all the right paperwork since I checked their website. The staff is very friendly and seem to have a great working relationship with their regular customers. Went here to have my vehicle inspected since it was a rebuilt title.

  Beneyam Nadew
8 months ago
Great service!! Great people!! If anyone needs auto selvage inspiration, this place is the one!!

  Surly Noregrets
8 months ago
Excellent service you have to make an appointment, It was sooner than I thought.

  Topsy Krett
4 years ago
Like some other reviewers, moved from out of state with rebuilt title and needed an inspection. Local office sent me to department of revenue (state) and didn't tell me I needed an inspection, so by the time I drove from the other side of the perimeter this shop didn't have any more slots for the day. I decided to try my luck the next day. I made it to the shop around 6:30 am and was still 4th in line Outside the door. you may want to bring a folding chair. But they were very organized and fast. I estimate they could do 10-15 people before lunch but it depends on what type of cars they are inspecting. The waiting room has limited seating but the chairs were comfortable and they have a keurig and a television. I passed inspection so I have nothing negative to say lol. The employees were courteous. I liked that one of the employees that welcomed us was fluent en Espa�ol.

  Pamulah Williams
2 years ago
Ooooh My Goodness. Read all about this Everyone! Even though My car didn't pass inspection the first time I have 90 days to bring it back for reinspection for free during the 90 days. But get this One...Someone hit My Vehicle and thought no one saw it. But one of the Persons that worked there did. They were able to stop them without issue and call the Police . They received a ticket, etc. And they told them they would fix it. Guess when I found out? . When I came to pick up My Vehicle. I was clueless . For this Business to do all this was so commendable and obviously a Business of "Integrity"!! . Let Me say fortunately the damage wasn't as bad as I thought . I send more Prosperity their Way for this Act of Kindness alone. Please check them out. .

  The Walker Family of Augusta
5 years ago
We bought a Transit off of a salvage vehicle website and it was in a flood. We did all the necessary things that we needed to do to it and then took it to inspection. .Just got it inspected, it passed! So thankful!They were the nicest people here!!!

  Marie Zellars
5 years ago
Although i didn't have a number i was told to stick around just in case and I'm glad I did! I was able to get my car inspected and it passed on the 1st round. They were informative straight forward,and patient with everyone. Will visit for repair work soon

  Ahmad Abushugeer
a year ago
It s not the best place that you want to go to to do inspection , but unfortunately you don t have so many options because it s the only place in the area .The inspector was not nice at all , unprofessional, impolite and I kinda felt it s racism more than anything else !.I would never suggest you to go there , but again there is no such options in south ATL

  Jennifer Thurmond
6 years ago
The vehicle has been there since July 28 for repairs and inspection. I did not know that repairs could not begin until they had the title or knew the title was mailed by the insurance company, even after I paid for half of my repair cost. Now they have had the title since the first week of October and Everytime I call they are still waiting on the inspector. Call back today trying to get some answers and the old man was rude as f**** cause I wanted to know if I would have my vehicle back in 2017 and why is it taking so long. The day I took my title in the inspector was there. Why was my vehicle not inspected that day? Yes it was a lot of people there, but as long as my vehicle has been there it should have been inspected first. I'm beginning to wonder did something happen and no one is telling me.