Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lauren
2 weeks ago
I have bought quite a few things from this location, including batteries, and the staff has always been polite and super helpful! I actually went to another auto parts store when I first moved here and immediately left bc the staff treated me like I was stupid. I drove half a mile down the street to Advanced, spent the same money on the same battery, all because Advanced was respectful :-) I have been a loyal customer, and after being saved tonight with a VERY unexpected battery issue, I will REMAIN loyal. Thanks, guys, for helping out a distressed chickadee! :-)

  Lea Leslie
a month ago
Long lines amd rude employees. I'll probably just keep going to autozone in flowery branch. I was excited for this place being closer. Not worth the headache. There was a cool young guy working one night. He helped my son ALOT. All I remember was him mentioning he drove a crown Vic. Didn't catch him name. But other 4 times going was a headache

  Kimberly Schreiber
3 months ago
The employees here are so knowledgeable and nice! Lots of selection and good prices.

  Tracy Osborne
a year ago
I visited this store today. I needed help with a tail light. I didn't know what type of bulb I needed, nor did I know how to access the bulb to change it. Kyle at Advance Auto Parts helped me. He was incredibly helpful, polite and professional. He not only identified the light that was out, but also correctly identified the type of bulb needed and then changed the bulb for me., which involved removing a panel in the trunk area of the car. As a senior woman with little automotive experience, Kyle was incredibly helpful, and I really appreciated his start-to-finish help. I would definitely return to this store and ask for Kyle. He's a great asset to Advance Auto Parts. Thank you, Kyle!

  Conner McGuire
2 weeks ago
Best auto parts store in the area. PERIOD

  Vu Hoang
a year ago
Bought the battery for my van there today and thr guys there helped with the battery replacement, but unfortunately, due to worn nuts, they referred to the neighbor, BlueSky Auto (awesome place by the way!)The guys here at Advance Auto is super friendly/helpful wirh their attempts!!Appreciated y'all!!

  Baasim Rehan
a year ago
Lupe was amazing at getting my battery tested and replaced quickly and easily. Also helped find a coupon for me to save even more. Autozone was scared of liability for a little plastic clip holding a duct over the battery so they wouldn't even replace it. Lupe did it in 5 minutes.

  connie Pigeon
2 years ago
This store which is about less then a mile from us, has clean shelves stocked well organized they greet you when entering. The staff personal are well educated in auto parts. They are clean and happyI am impressed and will come bk.

  Francis DeFranco
4 years ago
I cannot say enough good things about this store, the staff, or honestly about Advance Auto as a whole. They simply put their competition up the street to shame. Dan, the store manager, is super knowledgeable and has a very welcoming attitude (and he drives a sick Nova! ) I don't enjoy spending my money on car stuff most of the time but whenever I have an issue with any of my vehicles I know the parts guys up there Chris, Dan, and Kyle will either take care of it on the spot or find me the parts I actually need so I can get it knocked out.TL;DR - Top tier service from knowledgeable dudes, good parts, fair prices

  Ron Gardinski
8 months ago
Always very helpful, and usually have everything I need. They will order if not in stock.

  gurru isac
a year ago
Employees are friendly and helped me finding the right parts. If its a simple part, They will even come out to look at the car to make sure you are putting in the right way if you are unsure.

  Tiffiany Jackson
3 years ago
I can't speak for everyone in the store but a red headed older gentleman was short and condescending. I asked for assistance to install a license plate cover because the old one fell off on the way from Ohio and he said all you have to do is follow the instructions (this was not the same cover). He was reluctant to check me out in the first place but the younger gentleman was helping someone on the phone so he had to. I have never received such poor treatment from a car parts store, especially not Advanced. I go out of my way to skip over autozone because the customer service is generally better at Advanced. I guess I was mistaken. Perhaps it's a southern thing, regardless, I was not impressed. I was so taken aback I am entering this review as I am leaving the store.Two stars and not one because I think the other guy did not share his sentiment.

  Jennifer Santana
6 months ago
I love coming here. They are always so helpful.

  Cara Womer
7 years ago
Great staff. Helped me troubleshoot which fuse was bad in my car and went to my car and changed it. Also didn't hurt that the staff changing my fuse out was super hot (eye candy) and smelled fantastic. I'll definitely be going back for my automotive needs and to check out the got staff member again.

  Dawn Marie Reed
5 years ago
This store should be nominated for Store of the Century!!! They went above and beyond to help my husband and I get back on the road when we were stranded by our starter going out. We were out of town and they made us feel like we were regular customers that they had known their entire lives! Dan is an amazing manager and he has instilled in all of his employees the importance of treating customers like family! I wish all stores were like this one!!!

  Amanda Nix
6 years ago
Went in for a clip to hold my car hood up. They didn't have it in stock. Suggested new struts. Immediately found in stick the ones I needed and gave me the price (which was much less than I imagined). Also received a $10 rebate on the parts. Installed them in less than 5 minutes for me. All this took place on my lunch break. This was a great experience.

  Eric N
4 years ago
I am not accustomed to walking into an auto parts store and being greeted immediately by friendly and helpful staff until today when I visited this AAP to buy wiper blades. Chris quickly found the blades I needed and while Nate rang me up, Chris was installing them.I was literally in and out in less than 10 minutes. I will gladly drive the 12 miles past 3 other auto parts stores to shop here in the future.

  Alan Norris
5 years ago
The low-quality wiper blades I purchased broke, and flew off my car during their first attempt at rain. When I went back to the store they replaced the blades with the highest quality Rainx brand, and installed them--all at no charge! Very impressed by the quality of service!

  Jeremy Wade
a year ago
They weren't very busy and the service was super poor. Ended up having to look up what size light bulbs I needed on my phone myself because I couldn't get anyone to help me.

  Matt Walker
5 years ago
Great service! That Jesse kid deserves a massive raise! He went out of his way to fix my light. Nice to know that there are still good people in this world.

  Levi King
5 years ago
Didnt have the windshield wiper I was looking for because they ran out of stock and one man seemed very judgemental over the fact that I knew what sizes I needed. Anyways, they had everything else in stock and the store looked neat so I would say it's fine to go there, but don't expect much respect from some employees

  Daniel Ray
4 years ago
Great store and friendly staff. Everyone was very helpful and willing. I would recommend going to this store for any and all of your automotive needs. The store was also very clean and organized. Get what you need and get out as soon as you can is very possible with this clean abd efficient store.

  Rodrigo Garcia
3 years ago
Trouble service form the new guy Rob. I went in today wanting to get my battery checked and charged They immediately told the battery was no good because it was from 2017 they didnt even try testthe battery. Then both rob and his manager laughed an ask if there was anything else could do for me. They took my battery and said they needed for the core.

  Tony Bello
4 years ago
Very helpful group of guys. Ran diagnostics on my car and was able to provide suggestions. Only thing it is very expensive for my ignition coil. Like almost double the amount everywhere else online. They need cheaper ignition coil options.

  Lauren Ringwall
5 years ago
Wonderful, friendly and helpful guys - Kris helped me get a new battery and had it installed so fast that I was actually early to my next appointment! Agree with the nomination for Store of the Century - I will be a permanent client! Thanks, guys!

  Leslie Castille
4 years ago
Today had the unfortunate auto problem, battery not turning over, but was fortunate to meet Atum, he was so helpful and informative answered all my questions. I was quickly on my way with a new battery. Very happy to have gone to this store. Will return again. Thank you Atum.

  Gary Day
4 months ago
Knowledgeable employees and great service

  Christina Wilkins
3 years ago
Always quickly greeted and offered help. They ve changed batteries for me, and helped me find oil filters, and even helped my mom find the dash cam she wanted for her car.

  Haley Prescott
4 years ago
This location specifically has never steered me wrong. Their manager Dan and his associate Kris really know their stuff about cars!!!!! They blow AutoZone out of the water. Go here they won t steer you wrong!

  Kyle Earley
7 years ago
Nice store, but sometimes understaffed. When I need to go there, there's normally one or two people there that are normally busy helping people that take up to 30 minutes. I'm lucky if I'm in and out in 10-15 minutes.