Wren's Collision Fayetteville
4.7 (62)
125 Denesha Todd Ct, Fayetteville, GA 30214
(770) 461-2334
wrensbodyshop.com
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
Wren's Collision Fayetteville is an auto body shop located in Fayetteville, GA, offering a wide range of services such as auto repair, detailing, and window tinting. They provide accessibility features, amenities, and various payment options for customer convenience. The shop operates from 8 AM to 5 PM on weekdays and is closed on weekends.
Services offered: Auto body shop, Auto body parts supplier, Auto dent removal service, Auto glass shop, Auto repair shop, Car detailing service, Car repair and maintenance service, Window tinting service.
Wren's Collision Fayetteville Reviews Summary
Pros
- Great customer service and communication
- Efficient integration with insurance and rental companies
- Professionalism and excellent work quality
Cons
- Instances of needing vehicle to be brought back for rework
- Some delays and oversight in quality inspection
Suggestion
Enhance quality control processes to reduce the need for rework visits and ensure thorough inspections before vehicle delivery.
Positive Words
Great, excellent, friendly, professional, efficient, fair, trustworthy, clean, helpful
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mike Dumas
3 days ago
The Good:Great Customer Service. Great communication and integration with insurance and rental companies.Great commitment to fixing my vehicle.The Not So Good:I had to bring the vehicle back for another visit so that it could be fixed properly.
Schlag111
a year ago
I had a great experience with Brian's paint and body. They gave me a reasonable quote with clear explanation and they were able to get my truck fixed and painted an entire week early. I would definitely recommend this shop to anyone.
Rahsaan Ali
a year ago
Awesome Job ! Got recommend by our insurance Agent Beth from Jackson Insurance. Couldn't have picked a better place for us . They are pleasant to work with , highly professional , give you call backs, updates and keep you in the know of the process throughout. Definitely over exceeded our expectations. Car looks like new ! Highly recommend Brian's paint and Body shop . The are without question the real deal .
Roshelle G.
a year ago
This has been the absolute best experience EVER!! Mark was very patient even when my insurance kept giving him the run around. He made sure to keep my updated every step of the way! I am forever grateful. And not to mention my car looked better than when I brought it in!!! You guys ROCK! :)
Robbey Jones
2 years ago
My company has used this place for vehicle repairs over the past 14 years that I have been employed with the company. They always do a great job and in a fast time. They are expensive but did quality work. So when it was time to get the top of my truck (yes, just the top of the cab) painted due to sunburning I took it to them, got a quote and scheduled a drop off date. They said it would take a week and scheduled drop off for a Monday. Called them on Tuesday about polishing the head and tail lights, no problem. They said they found hail damages but I told them I was not worried about fixing it just paint. Heard nothing rest of the week. Called them on Friday. Was told that it was in paint booth and would be ready on Tuesday. They called on Wednesday afternoon said it was ready and that they were washing it. Just pick up by 4 pm. Got there about 2:30 and it was still being washed. I noted that their employee that was washing my truck was spending more time talking with someone in the shop than paying attention to my truck. They pulled it around, I noted the left front tire was low but got to looking at the job that was done. Headlights were polished but the taillights were not. Found clear coat was orange peeled in one area by the third break light. They offered to fix it but I needed the truck for work and they have had it 7 days already. Cannot believe they didn't inspect their own work. Forgot to look at the front tire until I got home. Found a small penny nail in the sidewall. Next day took it to my tire shop. Had to replace the tire and found that the third brake light wasn't working which I knew they had to remove for the paint job. I had the tire shop fix the light which was just a bulb, but again the paint shop didn't even check it. Also found that the screws holding the light in was not the original one's but off brand one's that were very difficult to take out. Had to have them replaced as well. I was very disappointed about the whole job they did to include the washing job was terrible. They left residue on the running boards and on the inside of the drivers door that I had to clean. Certainly not worth the $1200 I paid.
Melanie D
a year ago
Very easy to work with. Great communication! They finished quicker than they first quoted! The car looked better than before!
David Huegin
3 years ago
Always friendly service and the work they do is excellent. I have used them in the past when my other car was damaged. I will update with pictures once my current car is returned. I have full faith in them and that is why I can write this review now.
Angela Lyles-Sharp
4 years ago
This was my first time using this paint & body shop. There work and customer service is awesome. Thanks to Angie and Melissa for making sure my daughters car was fixed to perfection. I will definitely return in the future if such service is needed again.
Mary Mitchell
2 years ago
Brian's staff is professional. The waiting area is clean and very neat! Friendly staff!!! I was seen right away to be given a quote. I was satisfied with my out of pocket quote to fix my BMW's fully loaded driverside mirror.
Carol Gallagher
6 years ago
I was greeted promptly and professionally. They arranged a tow for my car and immediately assured me they would work directly with my insurance adjuster. I left feeling that I, and my car, were in very good hands!I would not hesitate to recommend Brian's Paint & Body to anyone.
Glenn Laney
7 years ago
I have used Brian's Pain & Body Shop a few times over the years and have always been pleased. Thankfully, I haven't needed body work but a few times . . . but the few times I have, they have taken care of me quickly and with repairs that were so good I couldn't even see the damage.Today I went in with a simple misaligned tail gate due to someone backing into it from the side while it was open. Randall took a look at it quickly, fixed the alignment and sent me on my way . . . without even letting me pay anything.It only took a few minutes, but I know they are in business to make money . . . so a free simple fix wasn't what I was expecting. That said, next time I need body work I will take it to Brian's for excellent customer service and great results.
Tommie Keebaugh
6 years ago
Excellent repair and finishing details were completed on two of our vehicles. Each member of the team were very personable and built confiidence that we made the best choice possible in having the repair work at Brian's Paint & Body.
Amy Maddox
3 years ago
Thank you to Brian s Paint and Body Shop for the work done to Hunter s car. They communicated with us every step of the way and answered any questions we had. They did an amazing job on his car. His car looks brand new.
herman moore
2 years ago
Excellent attention to detail. Brought a bumper in for color match painting and bumper looks good as oem paint. Very impress will keep them in mind for needs in the future.Service: PaintingService: Painting
jakari wilcox
3 years ago
Did body work on my challenger twice. Great work both times. They help their customers the best way they can and prices are very reasonable.Service: Body & TrimService: Body & Trim
Donna Wiley
2 years ago
They did awesome work on my Infiniti. The paint and body was impeccable. Wonderful customer service!!
Mikhail Dee
5 years ago
The employees here were very friendly and the prices are very reasonable. Love it. Would recommend to anyone needing body work. Really hard to find it a reasonable price these days.
Jim Williams
3 years ago
Excellent service and friendly staff. Got my car back exactly when they said they would. That means a lot to me.
Tomika Prince
3 years ago
I advise people not to go here... don't care about their customer only about themselves. They messed up my rear bumper and denied they did it. I would put from 0 to 5 a 0
Chris Stewart
3 years ago
Great customer service and communication.Great restoration after a deer ran into the side of my SUV.
samantha martin
a year ago
Nice, friendly people to work with.Excellent body work on my car
Ruben Luevano
7 years ago
Brian's Paid and Body did a great job on repairing a hit and run done on my car. I got my car back ahead of schedule and they even vacuumed the inside of my car!
Cynthia Davis
4 years ago
Very customer service friendly! Price is right, I will take car back on Monday to get it fixed!
Gloria Mcneal
2 years ago
Very nice and clean place. Excellent service and customer service. Great people and very helpful.
Scott Floyd
6 years ago
Great customer service and fair prices as well as quality work.
Nonamie
8 years ago
He honest, trustworthy businessman I have ever dealt with and would refer to others.
Chris Allen
5 years ago
Outstanding work. Efficient and fair. Highly recommend them for any body work!
mike neely
a year ago
Excellent job fair price
Scott Floyd
6 years ago
Very friendly staff and they do excellent work.
Dontrell Pierce
9 months ago
Great customer service team