Quick Lane at Fayetteville Ford

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Giselle Fernandez
5 months ago
Arrived @8 am, needed a quick oil change & new windshield wipers. They took the truck @8:05. 9:35 nobody has come to see me, or say hey we're almost done. We go see what's up because it's taking forever. Guy says "You're still here I thought you left." What? We were sitting there wasting our time, have to get to work and you guys are holding me up. Nice people but incredibly slow & poor service. Not my first time visiting a quick lane, but definitely my first & last time at this location. And no Not a single apology from anybody in there.Service: Oil change

  Chris Gardner
4 months ago
Great service, but had to leave the first time due to being too busy. The second visit was great and the service advisor was incredibly friendly.

  jann strickland
9 months ago
Today I had a recall fixed on my Ford Edge. It was a wonderful experience. The employees were so nice and helpful. The quick lane in McDonough and Allen Vigil in Morrow Both told me that they had to keep my car for 48 hours. Shame on you both for lying to Your customers.The quick lane in Fayetteville only kept my car for 3 hours. The employees at the Fayetteville location should train the employees at the other 2 locations.I recommend if you want a very pleasant experience with employees that do not lie to their customers. Then I highly recommend the Quick lane in Fayetteville GeorgiaService: Brakes

  Cedric Watkins, Jr.
2 weeks ago
Great service, and helped me with some preventative maintenance in the process!

  Mrs Lynn
9 months ago
Great job on the repairs to my truck.

  Samantha Jenkins
a year ago
The hours online said they were open until 7pm on Saturday but they actually close at 2pm. I walked in at 1:30. The staff was great and when I explained I had just driven an hour to come get my oil changed, they got me in real quick and got it taken care of. I appreciate the service and the friendliness!

  David Huegin
2 years ago
They are very busy so please be patient. I would say overall they do decent work on your Ford vehicles. I have be waiting a lot longer for my vehicle to get back to me this time since there was a warranty issue. That has been a bit of a hassle with daily life but I have no doubt the work will be quality once completed.

  Dayn Riegel
3 years ago
Needed another service on the Raptor and was advised that The Works is the best way to go. Even managed to use up some of my Ford Rewards points so it was nothing out of pocket! Vinnie was a great help in making it all go smoothly. Glad to see the new owners are interested in making a difference and you can see the changes over the past few months!Service: Oil change

  MR Gellerstedt
3 years ago
Quick Lane has taken care of my Ford Edge for 8 years. They always do an excellent job and guarantee their work. Very professional and great customer service!! Keith Slappey always makes sure that the customer is treated right!!Services: Tires, Oil changeServices: Tires, Oil change

  Antonio Lopez soto
2 years ago
Do not know they never returned my call to set appointment so I installed the ball joints myself

  doris thomas
a year ago
I always get great service at Allan vigil in Fayetteville, I've been bringing my car here since I purchased it 2016 Ford fusion so far everything is going well with it I trust them.

  Jamie Robards
2 years ago
Best service in town. When Goodyear down the road couldn't perform Ford did. They will have all my future service business.

  Gina
4 months ago
Always great service

  David Mitchell
5 years ago
They do good work, but I have multiple times waited 5 hours for a oil change

  Lloyd Newman
a year ago
Great work and fast, only dealer that will work on my truck.

  Vickie M. Jackson
2 years ago
C. Baron's a Fantastic Svc. Production Mgr. there. I'm very pleased.

  sueburch Burch
3 years ago
Had a 0900 appointment and 3 hours later car is done, nothing a quick about this place nor do they honor appointments!!!Service: Oil changeService: Oil change

  Mark Armstrong
a year ago
Decent price and good service. Long wait

  Bill Imhoff
4 years ago
The had to replace a fuel filter that theyput on wrong the previous Friday's oil change which caused a diesel fuel leak.

  Chris Stafford
3 months ago
Fixed my car

  D E Brew
a year ago
Service is Fast and thorough

  Mr. Greg
2 years ago
Thanks mr. Keith always going to beyond for what I come in there for.

  John Varner
11 months ago
Everything will professional today

  DG
4 years ago
Get parts and supply friendly propleThanks

  Michael Stano
a year ago
Fast and friendly

  Sonya Jackson
4 years ago
Nice people and accommodating

  Stacie Harper
2 years ago
Excellent service

  Patrica Gay
5 years ago
It's okay!

  Jesus Sanchez
9 hours ago
I dropped my truck off three weeks ago, at first they told me my truck wasn t there, three days later they found it . I still haven t hear an update on the truck. They say they are backed up.

  To�oarriba Slp del mero aguacate se�ores Martinez
5 years ago
Very good service and good car workMuy buena atenci�n y buen trabajo de autom�viles