Ford Performance Specialists Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joshua
3 months ago
Doug got my 96 Ford F150 running excellent he got it where it needed to be it s strong and powerful. I m very satisfied he was very patient with me. Even in my situation, he helped me he educated me he kept 100. I m very thankful this truck is my project and now I can move forward. Thanks Doug

  Scott Vandiver
2 months ago
These guys do awesome work. I had my F250 transmission rebuilt at 150k miles and it is still going strong at 330k. I still use the truck for off road at the ranch and pulling the tractors to the job.

  Don H
a year ago
Doug and his workers are great. They've worked on my 14 Taurus SHO and my 05 F350 dually 4x4 king ranch for 5 years.They know Ford vehicles inside and out. They are more knowledgeable than a ford dealership.They are VERY, VERY busy and do not make actual appointments anymore. They tell you to drop off your vehicle and they'll basically get to it when they get to it. If you can be without your vehicle for a while, that's fine but if it's your daily driver, this could be a problem.The work is always top notch and they won't sell you something you don't need.

  T O
a year ago
This business was a very lucrative place. Great location near Six Flags road/ South Fulton Airport. There are issues sadly noted for this professional Ford Authorized Facility. This is mostly a small private business. Good at diagnosing/trouble shooting. They have remarkable experience with automotive repair.Phone interactions and pricing questionable. Outrageous Estimate given $3800 for water pump which was red flag $2,000 more than KAMS high performance domestic foreign automotive professionals @ Ford Authorized (AAA facility). I purposely visited this place 9am -6pm on 3X occasions driving 40 miles in 6months. Business show signs of closure trouble hopefully they will recover. This business has a clean open parking and a secure fencing lot. Handicap accessible. Never open mostly for walk inn. Always deserted unless knock on the lock door.. no open/ close signage. They Don't answer phone and will not return call. Repair can be expected extremely slower than the turtle race. Vehicles might be held extremely to long if not longer. This place is not recommended for a impatient persons or quick turn around.

  Kenya Benton
5 months ago
Worse shop I have ever visited. They had my 12 Ford F250 for 2 days. There was a squeak coming from the right passenger side. I went back for an update only 2 see they hadn't even looked at my vehicle or started working on it. They didn't even want to refund my $200 even tho they had not done any work!!! Stay away from themService: Vehicle InspectionService: Vehicle Inspection

  MBW
a year ago
I found this shop through a trusted friend. I needed a transmission replaced in my F150 and I called Doug who diagnosed it and provided me with 3 options. I made my choice and they had my truck ready within a week. They are very knowledgeable and provide great service which means they're very busy. Doug will tell you upfront, due to his volume of work, how long he'll have your vehicle so that you can make an informed decision whether to leave your vehicle or not. But if you're patient you won't be disappointed.

  Christopher Robinson
2 years ago
My car would not stay running, transmission was all out of wack, and exhaust was not installed properly. Doug on the other hand took my car with care diagnose the problem, fixed it and now the car runs and sounds exactly Services: Transmission, Exhaust, General repairs & maintenance, Engine repairServices: Transmission, Exhaust, General repairs & maintenance, Engine repair

  Michael Harrison
4 years ago
I brought my 1997 F350 for a problem with the manual transmission. I was immediately impressed by the owner Doug s knowledge of transmissions. Now this is a 23 year old truck so parts availability can be a problem. Long story short (no pun intended) it took a LONGtime to get my truck back. BUT...totally worth it. It drives and shifts perfectly! Doug is a perfectionist and his staff the best. Thanks Doug, great job!

  Jenea Campbell
4 years ago
I love the owner Doug and his staff! My first in counter with this shop was me breaking down on 75/85 downtown traffic at 5pm. My ex husband googled for closes ford dealership near me. I had my vehicle towed there. I really liked how he took the time to explain to me how my car operates and steps he did to diagnose the vehicle. He originally put a radiator on first. He called me to pick up; but he was not charging me just yet. For me to just drive it for a couple of days and see how it do. It did however over heated again and I had it towed back to the shop. He knew I was on the side of the road and called to get up dates until I was safely home. He then put a thermostat on the vehicle. When I picked up the car; I was expecting to pay for the parts and labor for the thermostat. Doug said we were good! I had just had surgery and had to rent a vehicle for two weeks until my car was repaired; so I was very appreciative of him! I really like how he didn t just automatically start putting new parts on the vehicle that I didn t even need. I definitely be coming back for all my car needs! Many many thanks to this shop!

  John Capawana
3 years ago
I own a 2000 F-350. As soon as my factory warranty ran out I started coming to FPS because dealerships tend to find things wrong with your vehicle that have nothing to do with the reason you visited in the first place.Ford Performance were in Douglasville back then. So, to make this story shorter, close to 20 years of dealing with them.The owner, Doug Lewis and his people have been the best. Always honest,accurate and finished on time and on budget.Thanks Doug for the wonderful work you do!John C.

  Jon Stachelrodt
4 months ago
Very knowledgeable when it came to my F-150 truck. Good work!

  Horizon Imaging
5 years ago
Doug and his crew handled my Roush Supercharger install with ease and I couldn't be happier with the results. Doug was even kind enough to send a few pics of the progress, which was nice to see as well. If you're looking to get quality work at a reasonable price Ford Performance Specialists are the guys to get it done. Thank again, Doug!!

  Lindsey Bowyer
2 years ago
Extremely knowledgeable on Ford vehicles. He was able to quickly diagnose the problem and resolve it. If you have a Ford, stop going to the dealership and take your vehicle to Doug. He's quick, he's good and he's fair. He doesn't add on work like the dealerships do. I trust him with my Ford.

  Brandon Davis
6 years ago
So if you have a ford and need some work done this is probably the best shop in the area to take your car to. Doug is more knowledgeable and has more experience just by him self than other entire shops. Plus the pricing is VERY affordable. Don't pull your pants down for the dealership, take your car to this guy and get a professional job done. Just make sure your patient because he takes his time to make sure its right.

  kevin morrison
8 years ago
Took my 05 f250 6.0 diesel to Mr. Doug and he nailed it. It was extremely sick and was in need of a professional and I found the right place. This guy knows exactly what he is doing. If you have a Ford this is your place. Great job guys. Very satisfied and pleased with ALL the work that was done. Look forward to coming to you guys for ALL my needs. Great service, never felt better leaving my truck with such a professional. Thanks again guys.

  Parker Singletary
5 years ago
I had issues with emissions due to an email tune. I called Doug up and brought my mustang in, and he had it re-tuned with my emissions certifications just a few hours later. The car runs great! I'll be sure to bring it back to Doug if I have any other issues. He's an honest and up front guy.

  Guy Hodge
2 years ago
Have yet to bring my truck in for work. I can tell already that I am going to like this place. The owner Doug is to the point and in today's times this is a pleasant surprise! Can't wait to do business with someone who does not bs with you. You either like it or not, I like it. See you soon DougService: Engine repairService: Engine repair

  Jake Ellis
4 years ago
Ford Performance Specialists gave me the information I needed to confirm an issue with my truck and give me peace of mind. After 5 trips to the local dealership who tried selling me hundreds of dollars in unnecessary parts that wouldn't fix my issue, I decided to give FPS a shot. Going to an unknown mechanic is something that gives me anxiety. I do 90% of my own work on my vehicles but when I hit a wall I reach out to the licensed technicians for help. After establishing that I am a better mechanic than anyone at the actual Ford dealership, I did some online research and found FPS. Doug took my truck in quickly and gave me an answer quickly. Long story short, I had an issue with a low RPM reading. The tachometer on the cluster was reading 100-200 RPM at idle. Doug got back to me and said there was nothing mechanically wrong with the truck and that the tachometer needle was just out of calibration. I took his information but being the type of person I am I have to double-check things. After doing more of my own research I learned how to access ENGINEERING TEST MODE on my truck. This mode provides a wealth of information. It also provides a digital RPM reading. Sure enough, the digital reading was right on the money confirming what Doug had told me. Peace of mind for sure! The choice was then up to me to replace the entire cluster to fix the issue ($700) or just have the knowledge of approximately how far out of calibration the tachometer is. Doug and I both seemed to agree that there was no sense in dropping $700 to replace the thing and now that I have learned a way to get an exact RPM reading via engineering test mode I'm going to stick with that. Thank you FPS and Doug for being quick, honest and pointing me in the right direction so that I could independently confirm my issue and make an informed decision.

  Carlos Milos
6 years ago
I've been a client of Doug's for 19+ years. He's successfully and affordably cared for my '99 7.3 F350, my '04 6.0 F350 and my '04 6.0 Excursion. I'm responding to feedback recently left by Tammy102093. This person should retract their negative feedback and apologize. Reading between the lines of their feedback reveals a hateful immature person who can't deal with reality so they have to go to the effort of lashing out at the person who helped them. Such a shame but speaks poorly about Tammy, not about Doug. Don't hesitate to give Doug a call, stop in to see him or to take your vehicle to him. You will find he's a good man who takes pride, great pride, in working for you.

  Andrew Olinde
5 years ago
Glad I found this place. Driving a 2017 Shelby GT350 I wasnt very comfortable just taking it anywhere. But then I found this shop! Good reviews and experts with fords and high end fords. Got me what I needed in a timely manner for a reasonable price. Work performed was clean and they took care of my pride and joy. My new go to shop for the Shelby. Thanks guys!

  bruce arbonies
6 years ago
I live in NJ, have a 1992 SHO and had Doug and his team do the 60,000 mile valve adjustment and some other work twice in the last 10 years in his Georgia location. They do great work at a fair price. The last time I was there, a fellow from CA was in with his F250 getting some special diesel work done. He said what SHO owners say - Doug is the man for special work and people come from around the country for his expertise.

  Jared Frodel
7 years ago
Without a doubt a great company, we got quotes up to 9K from the dealership and Doug and his team did it for a third. Great customer service, great workmanship, professional atmosphere for a garage and overall I would recommend them without hesitation.

  Tammy Blackwell
6 years ago
I took my ford f350 to him for a diagnostic only. He fixed my truck without my permission. Didn't bother calling and telling me what the problem was until he finished repairing it. Then refused to tell me where he got the parts from. He said,we don't things like that. He was very rude,short and to the point. He told us to have the money by the end of the week,and it was Tuesday. It is illegal to repair someone's vehicle without written consent. We signed Nothing when we dropped it off. This business is not professional and does illegal business practices.Never trust this place!

  stephan brainard
10 years ago
I initially called several local Ford dealerships within the local Atlanta area to see if I could get a quote on replacing spark plugs for my 2006 Ford F150. Realizing that from a dealership the cost for replacing the spark plugs would be very expensive due to the original spark plugs being of a faulty two-piece design. I searched and found Performance Specialist in Mableton, GA and spoke to Doug. Doug seemed to be very nice at the time and gave me a quote of $350 to replace my spark plugs.I scheduled an appointment to bring my truck in and he repaired and replaced the spark plugs for my truck. He stated that 6/8 spark plugs broke during the extraction and I asked him if he had the right tool to get them out and he said that he used it to take the spark plugs out after they were broken. I then asked if he had soaked the plugs before the extraction and he never commented.The shock of this whole experience was that the quote changed from $350 to $712 bucks and all I got was a spark plug change and a smile from Doug. The reason I went to him initially was that he quoted me a reasonable price to change them out and he knew from the onset that plugs were prone to break but never explained that the price would double and then some!Personally, I would stay away from this small shop and stick to the large dealership for the repairs. I least now I feel the large dealership has your best interest at heart where as this Ford Performance Specialist located in Mableton, GA doesn't! Stay away if you can!!!

  Tierra Smith
5 years ago
Disappointing experience. I really thought my car would be fixed here. I had a minor starting issue. After taking my car to get fixed and paying $100 for a diagnostic, I left the shop after it was fixed went to the gas station right after leaving and my car still didn t start. Took it back only to find out after the second time of taking it again. It wouldn t start again after a couple weeks. Against my better judgement I took my car thinking It would be an easy fix but after leaving I feel like my car wasn t touched. Very disappointing, I feel scammed.

  CANDEY B
a year ago
Got my car back and its running like new!!! Doug was who I communicated with. All Staff surprised me and did great.

  chase morrison
3 years ago
Customer service was bad. I stood at the desk for several minutes while they decided what they wanted for lunch until they finally addressed me when. Injector repair was not correct and more work required after pick up. High costs on labor rate and low return on work performed. I wouldn t recommend of use them again.Service: Engine repairService: Engine repair

  James Wesley
6 years ago
Awesome guys here. They will set you straight on your Ford! Great work, and completitvely priced. Thanks for everything Doug and Clinton! My F250 runs great!

  Plumb and Level LLC
8 months ago
Love these guys, Doug and Clint are very knowledgeable and always have great advice.

  Brandon Lewis-Ward
2 years ago
I'm new to tuning..have a 14 stang... I called to asked for prices a second ago and the dude was extremely disrespectful otp stating I was keeping him from doing his job. I actually asked what time or date would be convenient to bring my car before the disrespect... Will not be recommending this location to anyone