Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
John Birdsall
8 months ago
They will charge you more than some things cost new. Had to go out myself to show them how to remove a part, and he wanted to charge me $40 for something I could get new for less than $10. I left it there obviously.Always get the price for new or remanufactured parts from reputable stores first and then make sure you get them to give you a price before waiting around.
Rickey Lewis
a year ago
This place told me they had a motor to fit my vehicle but instead they put an older model motor in itBut didn t know how to wire it back up correctlyThen they had to get rid of my transmission dip stick for what reason I don t know, leaving me not being able to check my transmission fluid. They had to get rid of another bracket of hoses for what reason? Now I got it in a real shop that s gonna figure it out. If it would have been the right motor why you had to remove them other items. Called them and he s acting like nothing wrong.Saying that all them spiced wires was like that when he got it not knowing it s a one owner original vehicle . Bad service
Clay Troupe
8 months ago
Bout a rearend for a mustang once installed noticed it had a bent axle on the right hand side was told it s my problem not theirs so definitely will not be buying from or recommending these idiots for anything in the future!INSIDIOUS PERFORMANCE
Stephen Smith
a year ago
Don't waste your time with this place. I wasted an hour and a half waiting on a part that they supposedly had plenty of. But apparently didn't. Just to have them sell it to their buddy that just walked in....they need to learn how to catalog and do inventory. Two thumbs down.
Jennifer Carswell
7 years ago
I was on the way and I called to have a part removed. The woman who answered the phone was very rude. She told me that they can't remove any parts until the customer is there and pays for the items. When I got there with my mechanic, she told him, "if I knew it was you, I would had had the part removed" as if I wasn't standing there. She was very rude and out of character. As she was looking up my car, I asked her was it the right car (because my car is easily mixed up with a newer model) and she looked at me like i wasn't suppose to ask her anything, and said "yeah." She even talked about other customers in front of me and my mechanic. She said she "made" another lady (customer) leave Auto Parts R Us. If this is how they treat, customers, I will never go back there again. I rather drive 100 miles for a car part than to go there. They have lost my business and everyone else I know, including family and friends!
Jordan Ussery
6 years ago
Excuse the negative reviews. The only people to rate a business are normally unsatisfied people. The No Name review doesnt like tumpies, burger king, bp, or east laurens high.. seems like he may not even like him self :) The other lady is referring to the fact we don't pull parts until they are paid for and that is my policy for my workers. Everybody has those few customers that are not satisfied. For every negative review I have 50 customers a week that leave happy and say how much they appreciate us. We can not please everybody and do our best to provide quality used auto parts at a good price. With that being said I hope whoever is reading this will give us a chance to help you with all your used and new parts needs. :)
Thomas Wilson
5 years ago
Staff very pleasant and highly interested in assisting with vehicle's needs. Strong knowledge of vehicle's part and workings. Taking the extra step to assist in finding parts. I have a history of business with them, and it will continue into the future. We are currently locating parts for Mustang project.
Jennifer Jackson
6 years ago
If that's your policy, then the woman who work there and said it, shouldn't pull parts for "certain people" before they are paid for. If that's your "policy" as you claim, then that same policy should go for everyone. I have been to Auto Parts R Us before and never had a problem when it was in East Dublin.
Tyler mcclain
a year ago
Our Holly recommend them to anybody that is looking for a car part very friendly, and I was in and out of there very quickly I will. I will go back for more parts.
A Williams
4 years ago
Great place. Had newer vehicles for parts. Had exactly what i needed. The guys should be more careful removing parts but glad they had what i needed. Will be going back today for more parts.
Cantrell Timothy
2 years ago
Very generous and hospitable people at work! Big ups to the man that looked out for me!!!
Jennifer Moore
2 years ago
They had the parts I needed and the staff is polite.
Jan Moore
4 years ago
The staff here is very friendly and extremely helpful. I am ever so grateful to these people.
Dennis Perry
3 years ago
Very helpfull and have pretty good stock of items on site. Definitely satisfied
Keisha Dunnam
2 years ago
They had very good customer service.
Alvin Fifield
5 years ago
Had what I needed for my car and didn't have to wait long to get it
ronald Newsome
3 years ago
Did exactly wht they said they would do after hrs thanks
Sandy Donaldson
5 years ago
Awesome
Jason Scarborough
4 years ago
Customer beware !!!