O'Reilly Auto Parts
4.2 (75)
2730 Hwy 92, Douglasville, GA 30135
(678) 213-0475
locations.oreillyauto.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Vicki Johnson
3 weeks ago
We needed a windshield wiper. They didn't have it in stock so they ordered us one. We were given a time to return. We returned 30 minutes past the time given and the delivery man had not arrived. We were told to come back around 30 minutes later. We returned an hour and a half later and still no delivery. A couple of the workers were rude about it. We had a young man that was helpful that morning.
Sandra Dawson
2 months ago
I go out of my way to get what I need from here, because they go out of their way to give excellent customer service.
Jake Watts
8 months ago
Great location , horrible service. Kimberly one of the retail associates is incredibly difficult to work with . Anytime I come in she is cursing a storm and saying she hates working there and then will tell you to go behind the counter to grab your own parts. She is incredibly lazy , I m tired of seeing her at this location . I will be going back to Highway 5 from here on out to avoid dealing with ignorance .
Rashad Williams
a year ago
Ms. Kimberly is beyond amazing she took customer service to the next step and assisted me with my car. She also introduced me to new tools that I will eventual return to purchase. She was full of knowledge and helpful make sure to ask for her!
kenneth wadsworth
a year ago
Kim is wonderful,She help with our problem with the headlight. My wife got there and she went out and changed it out for her.Just want to say thanks Kim you was awesome and wonderful, I hope rest of employees learn and respect customer like you did thinks keep up the work.
Zach Winters
a year ago
Man this store is amazing. Went in there and Kim helped me get everything I needed to fix my truck. Very knowledgeable. 10 out of 10 will be back. Store was neat, clean and well stocked.
Andrew Welch
a year ago
Friendly and knowledgeable staff helped me look for car accessories I was looking for. And even offered alternatives when we could not find it. Great selections and even if I did nor get exactly what I was looking for I will continue to use them for the service and atmosphere I witnessed.
Chris Brown
3 months ago
Friendly helpful service! Got what we needed quickly!
Christina
2 years ago
Kevin was absolutely awesome. Very knowledgeable about the products and he smiled the whole time(with his mask on)! I love great customer service. It is VERY hard to find during these trying times. Thank you Kevin!!! Your excellent service made my day!!! Keep up the good work!
cyndi burnett
a month ago
Customer service is always amazing
Tony Cordes
8 months ago
They ordered my voltage regulator for my 1963 1/2 Ford Galaxie 500 XL. A competitor said they could not get the item.
Lulu Ogyusuto
a year ago
Awesome staff over there. So helpful on every needs and offer great advice. Whether you are male or female gets treated very professionally
Keith Patterson
a year ago
Depends on the oreillyauto you are mentioning. Because one I had the parts delivered to was a nuisance. She does her job well. But must be really bored to drag out a sale.
Tabi Lawson, MBA
a year ago
Always nice people in here and they usually have what I need, even when its the random lock rod bushing on the help aisle.
Kendal Fulbright
a year ago
The blond lady was so much help, I'm 65, handicapped,and my wife is 72,I can't say enough.
T Nolan
4 months ago
I had a good shopping experience there
Patrice
2 years ago
If you all are going to offer windshield wiper installation please train employees on how to do it correctly.
Kenn Keck
10 months ago
Always better going here instead of advanced auto! Convenient distance.
Robert McLarin
a year ago
Attitude by some of the staff ..not all of the staffThis is why I buy online mostly
Dawn
11 months ago
Kimberly was awesome yesterday when helping me thanks
Emmanuel Doku
a year ago
I enjoyed great customer service from Priscilla.
Aaron Capote
4 years ago
Brand new and in a great location! Been waiting for them to open. Clean and well stocked.
Phillip Adams
a year ago
Got a battery and the technician installed it although he was kind of reluctant at first
Fred PtheHandyLocksmith
3 years ago
Great customer service and I found the parts I needed
Marion Craig
a year ago
Glad they had what we needed on Sunday, hose broke on car.
Renee Jones
a year ago
Very helpful and prompt service.
Charlie Fleming
2 years ago
Got what i need all the time for my car foreign parts
David Starnes
3 years ago
If you go to this store,see Kim she knows parts
TNT CONCRETE PLUS
3 years ago
Great customer service and satisfaction
Michele Datrice
2 years ago
Customer service is amazing