Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tony Maxwell
5 days ago
Love everything yall do for my family the haircuts my son get is A1. And my three girls love what yall do as well.
Chris
5 months ago
My alternator went out in March. I took it to Mark, and he claims that he replaced it. My alternator has already went out in seven months. This is the second issue I have had with him in less than a year. I will never take my car to him again.
Jerome Mr. Jay Robinson
a week ago
I'm sorry to advise that Collins Auto Repair has burnt down. Praying for all affected.
Sandy Mystique
a year ago
Do not trust Collin! He will rip people off especially women. Be ware. He charged 4 times the amount and blamed it on inflation. When I did my own research and figure out He was overcharging me by $800. Upset and vedictive, he supposedly repaired the car. Collin did not bolt the "new parts" in car causing further damage. The car was rattling and making loud noises. I had to take the car to another mechanic. He replaced parts with used parts from other cars and tell you it's new, he will have you waste your time driving back and forth to his shop, charging you fees for services not done. When address about these issues, he is rude and dismissive. Please do not use him. He will ruin your car causing you to return and charge you for other issues. He gives Jamaicans a bad name. His negligence caused me thousands of dollars. He will be reported to BBB.Services: General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Auto A/C replacement, A/C installation & repair, Air conditioning, Auto maintenance
Marie H
5 months ago
Went above and beyond to ensure I was safe on the road. Easily pointed out errors by the last mechanic in layman terms.
Madara TBH
a year ago
Bought brake pads, they put the brakes on.. then say the sensors are wrong and send me back to get more sensors and charge me another diagnostic fee without reasoning. Then mark (owner) disrespects come for not getting the right part but they installed it (verifying it s the correct part)Advance auto parts and o reilly are familiar w their service and sadly it s terrible when you do all that and start MY car without leaving the key in the car leaving me to spend another $70 to get my key via uber to start it back up in atlantaMark doesn t value customer service or satisfaction all future customers beware!!Services: Engine repair, Brakes
Dock Holiday
10 months ago
Do not go the this shop!!! Repeat, do not go to this shop!!!! Mark has no concept of time and does not follow instructions. Will repair parts on your vehicle that you never asked him to work on, and still does not resolve the issue at hand. A pure waste of my time. I would give him no stars if I could. He makes up excuses and will overcharge you. BEWARE OF THIS SHADY MECHANIC!!!!Services: General repairs & maintenance, Auto engine diagnostic
OM
2 years ago
Worst mechanic thus far. In their service there was an explosion, which caused damage to personal items and we received the vehicle with dust and debris everywhere that wasn t cleaned. We were told the job would take 3 days, it ended up taking 2 weeks. When we received the vehicle back, the cruise control no longer worked (which was never an issue prior) and the check engine light came on for the first time. There was a new noise coming from the back of the car that was never audible prior. It took extra time to receive the vehicle due to putting the steering wheel back on incorrectly. When I addressed the obvious issues I was met with defensiveness that turned into the owner yelling at me for his mistakes. Now I have to take the vehicle to another mechanic to fix all the issues they created that were never problems before. The shop is over booked, unprofessional, and an utter disappointment. If you don t mind waiting forever to get your car back with poor workmanship and excuses upon excuses then this is the place for you. If not avoid this shop at all costs.
Chrystal Holsey
4 years ago
Thank you for the great customer service. It took a while but everything came out just fine. The quality of their work is great. The crew was very professional when speaking with their customers. It looks as if they are a family business if so then the owner is doing a great job. Thanks for fixing what another shop messed up. I felt safer going out of town after you all serviced my vehicle.
Rita Jones
3 years ago
Bought a car from here in March 2018 which was over priced however at the time I was thankful. Less than a month later had to buy a new tire and have had so many problems with the car. Very unprofessional when you take the car to them no updates on what s going on and the last time I took my car back they kept it for 2 weeks before working on it. Have spent $4000 in repairs and the owner refused to give me the warranty paperwork for what I paid for. Will not go back again.Services: Steering & suspension repair, Auto engine diagnostic, Brakes, A/C installation & repair, Battery
Aziza Cook
5 years ago
My 2010 Nissan Sentra was shaking really bad near the engine. I had it towed to a well known auto repair which diagnosed it with needing a head gaskets, spark plugs, coils and suggested that I needed a new engine . I then took it to the dealership who wanted 500 dollars diagnostics fee which is beyond absurd. I was given Collins Auto info from my neighbor. I talked to him about the problem and finally had it towed to his shop. Long story short it was spark plugs and coils that needed to be repaired. I'm so glad that I got a 3rd opinion and trusted my instincts. My car runs brand new and his prices are fair as well.
Georgia McDonald
6 years ago
A Plus service! I love going here. I recommend everyone who is looking for a good and honest mechanic. They do a fantastic job everytime I go. No exaggeration... A big PLUS in Douglasville. For all your car needs, go and see for yourself!
David Ivey
2 years ago
Had a motor Replaced to the tune of $4,000. A year later when the motor blows up. He told me i only have a 30 day warranty. He doesn't stand behind his work, but then again if I did that caliber of work I wouldn't stand behind it either.Service: Engine repairService: Engine repair
Linquish Johnson
2 years ago
The mechanics are very informative explaining with great details about the problems and their solutions to solving the problems,or trouble involving your vehicle.Also they are really good with body work,and awesome with paint jobs as well.They installed a transmission in my Suv,and their autobody technician removed,painted and installed the rear bumper on my daughter 2015 Kia Optima sport,and did a great ,and wonderful job at a reasonable price.
Greg Leonard
2 years ago
Great guy that will work with you and very knowledgeable about on cars, I've purchased 3 or 4 car's here and no problems stands behind Ihis work.Services: Tires, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Brakes, A/C installation & repair, Air conditioning, Battery, Oil changeServices: Tires, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Brakes, A/C installation & repair, Air conditioning, Battery, Oil change
Kim Welter-Jones
5 months ago
Great people, great service & great prices
Tami White
a year ago
They did a great job on my car. Extremely happy with the results.
Jenny Nguyen
6 years ago
They work on cars that are almost impossible to fix. They also sell used foreign cars (rare and popular ones coming in almost every week). Huge plus for me
Venus Mitchell
4 years ago
Love the guys there. They take good care of my car. Make me feel very comfortable there.
CLAUDEEN HUTCHINSON
3 years ago
Job well done. Very professional mechanics, very knowledgeable and provides affordable and excellent service.
Lasean Kenny
3 years ago
Didn't fix problem that was requested.But still charged me anyway.Service: General repairs & maintenanceService: General repairs & maintenance
Reginald McKinney
6 years ago
Great atmosphere, very knowledgeable, and excellent pricing!
Aaron Collins
6 years ago
Good service and very reliable,trustworthy, and honest
James pirkle
4 years ago
Love these guysAwesome!!
JaiDion Green
4 years ago
They will work wit ya
borris Ross
3 years ago
Always satisfied with the services.
R Thomas
2 years ago
Always reliable.
Jay
10 months ago
Horrible horrible horrible