MBM Of Decatur

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  DAVID BEATTY
a year ago
Victor diagnosed the problem immediately upon telling them about what the transmission was doing in my ML320. They ordered the parts and had the car ready at the time they had promised as well as helping me to go back and forth to and from work. Very accommodating and professional. I highly recommend them for Mercedes maintenance and repair.

  Douglas Fox
7 months ago
The mechanic work at MBM is top-notch and always reliable, and the pricing is fair. We trust MBM to work on our German cars (Porsche Cayenne, BMW X5).

  Chris McBeath
a year ago
Call around to several shops including two dealerships, and no one could fit me in to have a battery replacement. I used to take my old Mercedes to this shop, so I decided to give them a call. I decided to go on their website and make an appointment for the next morning. I was called back within an hour of making the appointment by the owner, and we discussed the issue. He told me to bring the car in the following morning and he would replace the battery. I was in and out in less than an hour!I highly recommend this shop!!!

  Annie Walden
4 months ago
THIS SHOP GOT MY 2007 INFINITI G35 IN SEPTEMBER PICKED CAR UP 2 WEEKS LATER CAR STOPPED IN THE MIDDLE OF THE RD. I CALLED HE SAID BRING THE CAR IN. I HAD MY CAR TOWED TO VICTOR THE OWNER AGAIN. OCT 12TH TO NOV2ND. HE TOLD ME TO COME PUP MY CAR IT'S READY. I WAS 25 MINUTES FROM THE SHOP CAR STOPPED IN THE MIDDLE OF A BUSY EXPRESSWAY. AFTER HE TOLD ME MY CAR WAS READY. I JUST WANT TO KNOW WHY? WHY WOULD HE TELL ME MY CAR WAS READY AND KNOWING IT WAS BOUND TO STOP ON ME AGAIN. I STILL WOULD LIKE TO KNOW WHY? YAHWEH IS GOD AND IN THE BOOK OF GENESIS CHAPTER 12 VERSE 3 YAHWEH TEACH I WILL BLESS THOSE THAT BLESS THEE. I WILL CURSE THOSE THAT CURSE THEE. VICTOR REMEMBER YOU HAVE A DAUGHTER A WIFE I HOPE NO ONE EVER TREAT THEM THAT WAY.

  Tyler Smith
10 months ago
Always felt I received fair prices at MBM and Vic did everything to help me with the issues going on with my car. I thank his entire team for their work :)

  Sylvia Wade
10 years ago
This shop, and it's owners Andrea and Victor have been my ONLY auto repair place in 13 years, maintaining two of my cars in top shape.Due to their high standards , I would never consider letting any other repair people touch my car.They were recommended to me by two others whom have used their services as well, for 12 years,They have always kept me informed about future services and prices so their are no surprises. Also, I have brought my car in for minor adjustments, and they refuse to charge me.Transportation is provided when needed. Shop is very clean. All involved are knowlegeable and professional.I am an older, single woman, and have a high level of trust with MBM.

  KrunaL Parvadiya
4 years ago
I am a current student at Emory University and thought I would give this place a try because it is very close to the school. This turned out to be a mistake.- First, I was told that the total price to fix my car from shaking would be over a $1,000 dollars. This was very suspicious because I had most of the these services performed about 3 months prior. After mentioning this and going back/forth with Victor , the price somehow dropped down to $480 dollars. This seemed even more fishy and I wanted to go with. However , by that time it either proceed with the repairs or pay our diagnostic fee that we failed to mentioned to you in the beginning.- When I went to pick up car. I was told not over the phone but in person that the total price would be a $100 more because they found an additional issue. Now furious by that time, paid the total price and got out of there. This was a mistake by me because I didn't realized until I got home and looked at the receipt that I had been charged a $110 computer test fee on top of the services performed. After calling Victor to discuss this he informed that this is a required service and will send me the test results that day. I never received those test results even after calling back two days later. I don't believe the test was actually done.

  Giovanni di Capo
6 years ago
What a great guy! I usually leave complaints not compliments. The owner of this shop use to work for MB USA. I own a '93 Saab 900. Took it in for a diagnostic. They technically couldn't hook it up and do a diagnostic but did a eye ball test of the issues. He walked me through the 1,000 items wrong with the car. I was very disheartened by the lack of a precise diagnosis. But because of that, he didn't charge me. He could've easily charged me for it because they did take some time considerable time to check the engine - but he didn't. I was pleasantly surprised.I will bring any business I can to him.

  J Patt (JP)
4 years ago
Great experiences. We have serviced 3 BMWs and a Porsche all without issues. No mechanic can diagnose everything but these guys do a great job of being honest and realistic. Highly recommend

  David Brown
6 years ago
I Am a Auto Dealer looking for a Trustworthy shop and this was not it, this was the worst decision I've made in a long time. They had my car for 1.5 Days and rendered no service. When I was fed up with calling and waiting I went to the shop and asked for my car back. Victor lied and said we just checked your and we tested a whole bunch of stuff "they touched Nothing" Also lied about his pricing! People you have been warned. To top it off Victor made a statement that TRUMP was his hero. That speaks for itself for those who it applies to. Spend your POWER elsewhere!

  David Primrose
a year ago
BMW wanted $4k to replace the evaporator Viktor's guys found a leak and repaired it for $400! Great jobService: A/C installation & repairService: A/C installation & repair

  Judith Augustine
10 years ago
We've been going to MBM for at least 10 years with our old Mercedes 300E. Thanks to Vic, his crew and Andrea, it's still on the road. I've never known them to do anything that wasn't necessary. They are very clear about what's going on, what's needed, and how long we can put off whatever it is. Andrea is incredibly knowledgeable and very willing to discuss options and help us understand things. Vic is too, of course, and he has a true partner in Andrea. We feel very lucky to have found MBM and recommend them to friends with Mercedes and BMWs without hesitation.

  Atlanta Classify
10 years ago
Had I paid closer attention to the reviews I would've stayed away from this place. WARNING! Stay away from these crooks. Ran By Victor and His Partner in crime Andrea, his wife and viscous service writer. These guys are crooks. Took in my 2001 BMW 525i for valve cover leak causing car to smoke. I looked briefly at reviews but only paid attention to good ones. Left my vehicle with these crooks and when I called to check status Andrea told me she would call me back in an hour with status. 5 Hours later I get call and she says my oil pan gasket is leaking and my valve cover gasket is leaking. Said $250 for valve cover and $800.00 for oil pan gasket. After service was done I picked up car within an hour it was smoking again. I returned car and Victor said he would personally look at it. He calls me back a day later and says my valve cover was cracked and that it was a common problem on these cars. I asked if it was so common why did he not check for it the first time he fixed it. He apologized and said he shouldve but forgot. new repair would be $600 more dollars. I let him fix car car and came to pick up next day. I drove off and before I was 2 miles away my check engine light came on. Got car home parked in garage and when I left out to take it back to MBM in the morning I noticed oil spots on the ground of my garage. Went back to MBM and was told that it was old oil and that they ran my car with no gas which caused my check engine light to come on. They cleared it and rudely sent me away. Today there are still oil drips from my car. Afteralmost $11700 in repairs my car is still leaking oil. STAY AWAY FROM THESE CROOKS. Pay attention to the bad reviews of this place save yourself the hassle there are better german car servicers around. I forgot to mention that their lead mechanic offered to buy my car for $1200 while I was asking him about the oil leak. SURE SIGN OF A CROOKED SHOP!!! Beware!

  Rodrigo Tosaki
a year ago
Customer service is decent, but a simple alignment and tire change took them 12 hours and I was charged 2 times the price that I paid somewhere else for the same service unfortunately.

  Brandon Ward
8 years ago
I've had MBM work on my 2010 335i twice and each time service was performed to my expectations, including time and budget. Living around the corner, it was a nice touch to get a ride from Victor to my house while my car was being fixed without having to call Uber or a taxi. Mechanically, they've helped me do a basic 45K tune up (including plugs on the 335i, which go quickly with a tuned engine), as well as replacing the charge pipe and OEM diverter valves in the turbo system.They even noticed a rattle from my muffler (common issue on N54 cars) and called their SA at the local BMW dealer to see if I could have it fixed under the 100K emissions warranty law (which I didn't know existed). While I couldn't get that repaired, it was a nice touch. They also noticed a little curb rash on my wheels and helped me get my wheels repaired by their mobile wheel technician at a price of $60 less PER WHEEL than I paid in 2008, when I last had such a service performed.It's my intent to keep coming back to MBM.

  Reuben Gonzales
10 years ago
I have been going to MBM for many years. I have never been treated except with the utmost professionalism and friendliness. I have owned and own several Mercedes as well as other makes and they have always found the problems with all of them. They bend over backwards to make sure you are completely satified. I would recommend them to anyone I know and have done so with many of my friends.

  Ke'Shawn Bussey
8 years ago
They told me I needed a new radiator to fix a coolant leak and a new crankcase valve to fix my oil over-consumption problem. Fixed the radiator and the coolant still leaked (waste of money) So I replaced the coolant tank and that seems to have worked instead. Makes me wonder if they even looked at my car or just made assumptions (and I paid for this examination). So now I question if a new crankcase will even fix my oil problem. And they were not rude, but defnitely not friendly either of the 3 times I went in there. But they seem to work quickly though.

  BenzBeemerMini Robinson
12 years ago
I disagree PLEASE NEVER GO HERE!!! I took my 1999 BMW 740IL to MBM. MBM did a diagnostic on the 740il. I called Andrea several times to get a status on my car she stated to me that she will call me back within an hour. The next day came I called back and ask Andrea again what's the status on my car again she stated I will call you back within an hour. I went to MBM to pick up my car Andrea didn't have a report for me and she stated again that she will email me the report and a week has gone by and I got no report. I left with my car which I paid $98.00 for bad customer service and no diagnostic report on the 740il. When I left the shop I couldn't make it home because they bust my raditor which I just replace 3 months ago. I called to speak with Andrea she stated that they did nothing. She didn't ask me to bring my car back or and let us take a look at the car. I had to get the car towed to another shop to get repaired. PLEASE DONT GO HERE EVER IN YOUR LIFE BAD CUSTOMER SERVICE.

  Stephanie Weaver
8 years ago
We've always had a good experience taking our vehicles to MBM for service. They have exceptional knowledge about all vehicles and Victor always seems to know what the problem is just from my description. I won't take my vehicles anywhere else.

  Mike Staley
10 years ago
I strive to spend my $ within five miles of my house to support my neighbors. For the last 10 years, Vic & Andrea have been ensuring that our families three vehicles are serviced to industry standards which = a safe investment for family safety.Plus by supporting MBM I am supporting a Veteran owned business.Semper Fi

  Holly Barrett Realtor
9 years ago
Andrea and Victor along with their staff have been very accommodating to me. They have a family environment and truly get to know their customers. I would highly recommend this repair shop if you would like friendly, fair service.

  Evelin Grijalva
2 years ago
We were recommended to come here about 2 years ago, excellent service, fair price, and honest work. We bring our Toyotas all the time now and we always get a excellent service.Services: Electrical repair, Tires, Electrical, Brakes, Oil changeServices: Electrical repair, Tires, Electrical, Brakes, Oil change

  Rah Gottie
a year ago
Victor has been repairing my vehicle for 5 years & I ve never had any worries! MBM of Decatur truly delivers!Services: Auto glass repair, Auto engine tuning, Engine repairServices: Auto glass repair, Auto engine tuning, Engine repair

  Matthew C
6 months ago
Ridiculously overpriced, incredibly rude staff, and egregious wait times. They will also charge you for services that you did not ask for.

  Sherry Baker
8 years ago
I have taken my cars to them for over a decade. Andrea and Vic are smart, professional, kind and honest. I highly recommend MBM.

  Sherol Woods
8 years ago
I highly recommend this repair shop. Andrea and Victor now what they doing. Im never taking my car anywhere else. Excellent service. ThanksAndrea!!!Sherol White-Woods

  Mark W
5 years ago
Really disappointing business , wanted to charge 170$ labor for 15 minutes of work, and then follow that up with a rude person on the phone . Have 3 bmws in the family and was looking for a good local shop to upkeep them down the road - but I guess I ll take my money elsewhere

  AARON KELLY
4 years ago
I've always had a great experience anytime I've taken my car there they do a great job.

  Bilal Sabusa
2 years ago
Great staff and very knowledgeable. Took care of my daughter s bmw issues quickly.

  TBS
2 years ago
Their prices are fair, cheaper than the dealer, and Victor runs a tight ship.