Jay's Wheel Repair & Tire Shop

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alberto Diaz
5 months ago
Amazing and fast service, great customer attention and super friendly. I highly recommend them for all your tire needs and rim repairs. We came in without an appointment and our rim with several cracks on our Tesla. Very good price. :)

  F. G
5 months ago
Wow they are so good at what they do! I took my Tesla Model 3 Performance there due to a bent wheel, they fixed it in about 30 minutes, checked all the wheels on a machine to make sure they dont have any bends, and balanced all the tires for me. All for a very very reasonable price. 10/10 will be back again and refer them to my family and friends.

  Dustin Freeland
4 months ago
This place was amazing!!. I had been searching for places to fix my vehicle for several months now after several tires and lots of runarounds between different businesses, I finally got my vehicle to Jay s and they got it working perfectly, The first time! The establishment was trendy and clean. Most of all They were honest, the prices were good and the customer service was just phenomenal! I highly recommend this place to anyone who needs their tire or rim fixed properly and you can trust that the work was done correctly! Ask for Jasmie, she will make sure you and your ride are taken care of!

  Vernell Jackson
9 months ago
Outstanding and timely service. I d been having to put air in my tires daily for like the last two weeks. Got my rim checked and had a crack. Found them online and within and hour and a half of calling and stopping in my rim was fixed. The place to go for your tire and rim needs for sure!!

  Michael Brown
4 months ago
Called in an emergency repair for my 2014 Honda RIDGELINE. I hit a pothole and bent my rim and blew out my tire. They accepted me without an appointment, got me straight in and got the rim repaired and even fixed the tire and had it back on and ready to roll in less than an hour. Thoroughly impressed with their customer service, friendliness, and ability to get it done quickly and professionally. Will definitely come back again! Highly recommending them to all my family and friends.

  Elektrik Cafe
10 months ago
Professional with the service and customer sensitive clearly and knows and stand by their craftmanship. Will bring my vehicles back for tires and wheels. Whether you need new or used price is good quality product from a established business for over ten years at that location. Come and check them out for your tire needs.

  Michael Bayless
3 months ago
This place def was a lifesaver drove all the way from McDonough to get rim fixed the customer service was amazing and there services was quick and fast. Def will always recommend this place. Also staff was very inviting and friendly.

  maurice allen
6 years ago
This is not a honest shop. I purchased a set of wheels for my impala. This picture makes the wheels look nice. Says the tires are good. Using a tread gauge. These tires are all 4/32 or less. This would mean that it's time to replace them. One wheel was badly damaged. They tried to repair it. It looks a child made the repair. I would have had a little respect for them had they said I have three wheels for sale. That need to be refinished. They could have kept the tires they are junk.

  Aubrie Lee
11 months ago
The service that I received was exceptional. I drove an hour and 45 minutes to have the crack in my rim fixed and when I got there I was immediately helped. The guy came out to me (he was very courteous when he greeted me) looked at my rim to confirm it was a crack and gave a very reasonable price. The lady who greeted me was very polite as well. My overall experience with this business was amazing. I will definitely be recommending people I know. Thank you guys so much!!!

  James R. Gordon
a month ago
They repaired a cracked wheel in about 45 minutes, the staff was friendly and helpful , thanks Jasmine for your assistance.

  Jonathan Dennler
11 months ago
Owner was very friendly and very helpful! Got me in and out in less than an hour! Had a bent wheel from a pothole on 285 and he fixed it with no problem! Only cost me 75 bucks! Comes with a 30 day warranty! Highly recommend getting anything to do with wheels and tires done through Jay's!

  Mouse C
a year ago
The youngsters impress me good vibe all the way around there should not be any one stars on any review them boys work keep pushing your limits my G

  Kelsey Pipitone
a year ago
Jay and his whole shop are awesome. I took my bent rim to Butler tire and they said they "wouldn't work on it because the people who make those wheels are A** holes". I get wanting to be choosy with who you partner with, but I also need help regardless.I took the whele to Jay and he helped me SAME DAY. He took my wheel and within 2 hours it looked good as new. He even took the time to show me how the wheel was structured and what they needed to do to adequately fix it without creating more damage.Last but not least, Jay was really reasonably priced. I got quoted almost 3 times what they charged me. Really glad I found this place and I'm going to only come here from now on! Even ordering a whole new set of tires from them :)

  Pretty Lucid
3 months ago
Awesome work, quick service, and magnificent customer service. Definitely recommend.

  Sterling Weaver
a year ago
Jay and team are the TRUTH.I hit a pothole in my BMW the other day and bent the inside of my rim (apparently in TWO places.) I was just getting ready to make a appointment at the dealership, but decided to do some research on the local shops instead Wound up at Jay s on a Friday @ 4:40p. I honestly didn t think they d take my car as they closed in less than an hour Not only did they immediately diagnose the wheel and get me into the shop, but his team had it done about 35mins and at a super reasonable price! I was back on the road by 5:15p with no issues. They also warrantied the repair for 30 days!I would definitely recommend you checking them out for all your rim repairs! They turned me into a lifetime customer today. Best believe I ll be referring them to everybody. Thanks again, Jay! Appreciate y all!

  NuXo3000
a year ago
Great service. Reasonable prices and you won't be there all day. Just call ahead. My 2012 jaguar had a slow leak because of a crack in the rim. I pulled up around the time I was told and I was out of there in no time. Plus you get a 30-day warranty. You can't beat that. I HIGHLY RECOMMEND these guys.

  Yolanda Marie
11 months ago
I came here years ago & Jay was so professional, & I'm forever grateful for the service he provided. I refer anyone who has any issues with their rim to this business. I will always support. God continue to Bless this business & prosper it!!!!

  Adrian Abbott
2 months ago
Jay and the crew got me right! Made a call, Jay told me to come in, and in minutes, I was back on the road with a new set of tires all the way around!!!

  Francine Williams
9 months ago
I went there for tires I got a set and my rim was damaged this shop has excellent customer service when I say the best I mean the best I thought I needed a wheel alignment but when I left Jay's my car rides like brand new this place is great

  Vicki Brown
7 months ago
I have been using this business for a few years now. Great customer service, great work, and even better prices!

  W C
a year ago
They have friendly service, great prices, and exceptional work, I've had 3 rims replaced here within the last 2 years and I haven't had any issues. This is my go-to rim repair shop. Thank you Jay and ya entire team.

  Ken Robbins
9 months ago
OMG!!I though there was no evidence of great customer service in Decatur. Little did I know, there is such evidence. See the evidence for yourself at Jay's Wheel Repair.My evidence is the big smile the staff placed on my face from the time in pulled up and to the time I pulled off. Please visit Jay's for your tire needs and smile too.

  GLOWDEN TOUCH PROJECT
2 years ago
Jay and his staff are the most professional helpful young men in the city! I absolutely love supporting a black business like this I ll recommend them to ANY and EVERYONE I came with my baby in the car he was accommodating as well as directed me to a place to get a cheaper rim I really appreciate that the most because he could have easily ordered me one for double the pay he also waited for me to come back even though it was 7 mins before he was closing this has been a major issue with my car for a while I m very happy I found this place and got the quality service from them! 10/10!!!

  Rod C
a year ago
I ve had my new car less than 25 days and a damn GA pothole bent my rim!!! I work a M-F 8-5 and a shop near me in McDonough was open by didn t repair wheels on the weekend, said to come back Monday for $200. So I searched Google and was blessed to have found Jay s. They took me in checked out both rims and told me only one was damaged. Jay s fixed the rims in 30 minutes and I was on my way riding smoothly once again. Thank Jay!!!

  Alesia Lamar
2 years ago
Jay s customer service was AWESOME! They accommodated me on the day of me calling. I was able to drop my truck off and get all 4 of my tires done and they let me know when it was ready! I will definitely refer many people to them. I love the professionalism that was shown!

  Anthony Brothers
2 months ago
The starting price is actually $200 per wheel, not $120.

  Ebony Lewis
2 years ago
This is my second experience with Jay s Tire and they are the only ones that will be dealing with my truck. The first time they did an awesome job, the second .. they worked a miracle for me and I am truly grateful. Great family owned business. Definitely have spread the word to many others. I just relocated here from Detroit. I had 4 companies who said they couldn t do what he did. Jay seems like he has a great team/ group of individuals working with him. Being very professional, patient and hardworking. I definitely love his wife and there spirit they share running that business. More blessings and business to them.

  JASMINE JUGUILON
2 years ago
Very professional and fast with service ! Jay and his wife are nice.. I never had a worry when I put my carin their hands. Jay repaired my rim and it looks good as new. I'm satisfied ! Thanks !Will be referring people to this business.

  Andrea Benford
2 years ago
Jay went up and above the call of duty to do my service....even though it was raining. He took in consideration that I had driven so far. I felt at home. Jay is courteous and very caring. I highly recommend this business times over. It was worth the drive. Will use them again. Thx Jay!!!!

  Jennafer Grindrod
5 years ago
I hit a monster pot hole on 285 and bent/cracked 2 of my rims and blew a tire. I'm new to the area, and to be honest, have never lived somewhere with such poor road conditions, so I had no idea what to do. I find this shop online, and the reviews looked good, so I figured I'd give it a shot.I'm super glad that I did. I called a head and let them know I'd be having my car towed there, and by the time I got to the shop, they were already checking out the wheels. Jasmine was so kind and helpful in making sure I understood the problems and the prices seemed very reasonable. They said they could have me all fixed up in 3 hours, but I would need to get a tire since they didn't have mine in stock. Jasmine recommended a few places, and I was able to go get the tire for them to put on.They ended up finishing the job in less than 3 hours, everything looks great, and they've earned me as a loyal customer. I will definitely recommend this shop to others.