Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Zach
2 months ago
Claimed they work on diesels brought my 04 ram 3500 5.9 in for possible injectors swap found out it needed cylinder head work sent it off a month later finely heard back said they couldn't get it to crank. I had a can of starting fluid in the truck in which they helped theirselves to it used the whole can 4500 dollars later a week of driving it goes down again. Got to looking under the hood they had cut my heater hoses why I'm not sure of and had put a jack under the oil pan and dented it in just to tell me to have it towed back to them.why don't the owner come to me and check it out instead of my spending nearly 300 dollars to have it towed to them I Def won't recommend them
Mike S.
2 months ago
Woo wee!Heater hose nozzle broke from connector and spewing anti freeze.I called Whitley to see if they could fix the vehicle, as we were travelleling. The man who answered the phone said to get it here and they will check it out.We were three miles away, let the vehicle cool and refilled the tank with bottled water we had on hand.Made it there and Brent told us to pull it in. They did not have the exact part, but ensured us that they will fix it.Back on the road in no time.Hats off to Brent and Heather for providing professional/customer friendly service.THANKS A ZILLION TO YOUR TOP-NOTCHED TEAM AND BUSINESS!!!
Connor Starkey
2 months ago
Heather at the front desk was beyond such a help my car broke down I m 1,000 miles from home and she did everything to ensure I was going to be alright and get back on the road . 10/10 would breakdown here again
Larry Jones
10 months ago
Hands down, Whitley Auto Services is the best automobile repair facility in Dalton, Georgia.As a long-time customer driving a truck with 181,000 miles on it ( Yes, I squeeze em for all they are worth! ), I have on more than a few occasions relied on Whitley Auto Services to bail me out of mechanical difficulties.Owner Brent is a hands-on guy who knows his stuff, and keeps a highly qualified staff on hand.No BS, no upselling, just honest and knowledgeable service.Services: Exhaust, Auto exhaust system repair, Auto water leak repair, General repairs & maintenance, Steering & suspension replacement, Wheel alignment, Brake service & repair, Auto maintenance
Nicole Smith
2 years ago
If I could give no stars I would. I took my trailblazer down there and had the transmission rebuilt. It took them a month to finish that. It did fine at first. And then it started shifting hard. I took it back about 4 or 5 times and they said they drove it and was nothing wrong with it. It has set more than I was able to drive it. Then when I went to drive it one day would not move foreword or backward. I called and they said it had been past my one year warranty and that they could work with me if I could bring it in down there. My dad looked at it for me and the transmission is burnt up and the transmission fluid is black. I have drove it a hand full of times and that is it. They did my step brother the same way he kept having to take his vehicle back. I will never use or suggest them again.Service: Transmission
Allison Ormes
2 years ago
This place is fantastic! They always get my car in quickly and fix it as soon as they possibly can. Prices are reasonable and my father and I have never felt as if we were being price gouged or as if we were of unimportance to these great people. Haven't met anyone here that isn't friendly or rude.
jarred allen
5 years ago
My girlfriend and I were traveling to Tennessee for the Thanksgiving holiday and ran into car trouble the day before Thanksgiving. Brent and his staff went over and beyond to fix our car and get us back on the road. And the price was more than reasonable. We made it back to Florida and the car runs better than before. Would recommend this place to anyone. Thanks Whitley Auto Service, the world is a better place with people like you in it.
Derek C
a year ago
These guys replaced a timing chain for me. The work was done correctly and on time. Honest, reliable and gives good advice. I will continue doing business in the future.
Tico Martin
a year ago
Haven't been to many places in town but I really like Whitley's Auto Services. You can't trust everyone with your car and these guys are trustworthy, will get the job done, and get you back on the road!
Gill Craig
2 years ago
We were driving to Knoxville and my steering wheel started to vibrate pretty steadily. I pulled into the shop, described my problem and Keith stopped eating his lunch to get someone to inspect the car. He found a CV joint that was going bad. They got the new part, installed it and had us back on our way in an hour. Even gave me an office to work on while we waited. Can t say enough good things. Thank you!Service: Steering & suspension repair
Lynn Hall
4 years ago
Whitley's auto is the best!!!!!!! Mr Whitley is very knowledgeableof vehicles, he is very honest and helpful. Very diligent withgetting your vehicle repaired at very affordable prices. Hegoes out of his way to help you. You will never find a garageas helpful and professional as this one. The entire staff is great!
Nathaniel Smith
4 years ago
I went for hole in my gas tank and they put a little bit of jb weld and that's it...took 8 hours and $350!!! Outrageous. It lasted for a day and then immediately leaked again. They didn't do anything to fix there wrongdoing and scammed me of $350 while the BBB did nothing to help either. EDIT: I went to Mario's domestic auto repair and they completely dropped and replaced my entire tank for $100. Much faster and friendlier service as well. I highly do not recommend this place to anyone.
Patricia Simmons
2 years ago
While doing errands my car started giving me problems. Pulled in without an appointment and they had me up and running in no time. Quality service and friendly staff.Service: General repairs & maintenanceService: General repairs & maintenance
Taber Brookshire
4 years ago
Thank you Brent for helping me with my car! When nobody could figure out the problem with my car, I brought it here and they gave me a price that was half as much as all of the other mechanics I had allowed to look at my car. I've brought all of my cars here over the years and always amazed at the integrity and prompt service.
Jesse B
7 years ago
Had to have a seatbelt replaced quickly and they did the job rapidly that morning. I was charged less than the seatbelt cost me to install it and chatted up the owner while getting serviced in a cozy waiting area. I would definitely go back for any major or minor repair work needed for my vehicle. Fast, friendly, and courteous, as they say.
Kim
a year ago
Couldn t ask for nicer people to fix my car.Honesty and Integrity and a job well done!Thank you!!
Kendra Hughes
3 years ago
Went here to get my a/c fixed, they told me it would be $1100. I told them to wait and let me get another estimate. I went to Moi's Auto Repair in Tunnel Hill and they charged me $455 to replace the clogged condenser and it works perfect!! Always a good idea to get a 2nd estimate b/c of folks like this!
Matt Jones
5 years ago
Fair and honest auto service. I've never had problems with them. They have worked on a few of my vehicles and always finished the work quickly. Not the cheapest in the area but, you get what you pay for.
Sean Hudson
3 years ago
Very friendly staff. They did not try to nickel and dime us or talk us unto anything we didn't need. They even texted me a few days later to make sure everything was still working well after their work. Ill definitely use them again.
monkierunt
5 years ago
Was traveling with my family during Thanksgiving and had car trouble.No one else in town said they had time to fix my car... They ordered the parts and had me back on the road within two hours.. Top Notch mechanics and service also friendly and welcoming
Milagros Millie Garcia
5 years ago
The folks at Whitleys Auto Services are like a family away from home. Southern hospitality at it's best. Great mechanics... Great prices... and Awesome Customer Service!!! Would definitely recommend them!!
Kim Dancy
4 years ago
I called them and asked them how much they would charge me to look at my truck and they said it was free to look at it and tell me the problem... well I went up there and they looked at it then came and told me it would cost me $185 just to change a circuit and I said well I need to talk to my husband first , then he said it will be $45 for looking at it!! So I had to pay $45 for him to tell me what s wrong!
Bailey Moon
5 years ago
Do not let this place fool you , the carelessness i have experienced at this shop is unmatched . 3 weeks ago my wife and I broke down in Dalton , GA and we thought whitley auto was a god send , even offering to take us to a hotel when they couldn t fix our vehicle that day , and offered us a refund and to hold the vehicle . We , not being from GA , had to go back to North Carolina to find a way to come back for the vehicle . Our original plan was to rent a trailer and fix it ourselves , but upon calling we are told the vehicle has already been fixed AND it is 150$ over what the original cost to fix it was . Mind you we get the money together , drive the 4 hours to Dalton GA and after paying and we get brought out jeep there is a GIANT dent in the back hatch . i mean absolutely scratched and scuffed and at least an inch deep , and am told THATS WHAT I GET FOR LEAVING IT THERE FOR A MONTH AND IT DIDNT HAPPEN INSIDE THE SHOP IT HAPPENED ON THE DIRT ROAD THEY PARKED IT ON ON THE SIDE OF THE SHOP INSIDE OF THEIR VERY OWN GATE and that he REFUSES to pay for it then PERSISTS TO SAY THE DENT WAS ALREADY THERE . I was beyond livid , as was my wife rightly so then he literally turns around and walks into the shop after handing us the keys , refusing to acknoknowedge the damage . if you CARE ABOUT THE VALUE AND RESPECT OF YOUR VEHICLE PLEASEPLEASEPLEASE CHOSE ANYWHERE ELSE BUT THIS PLACE !!!!!!!!!!!!!!! if i could give -5 stars i would
Liz Morgan
5 years ago
They fixed my car and stayed true with the price. I didn't feel taken advantage of, and they really did an amazing job!!! Thank You
Deb Vendetti
5 years ago
Love this place. Always really good about fixing car as quick as possible and they are honest about what is wrong with your vehicle
Terence Anderson
a year ago
Just like anywhere when you're out of town you feel like you getting those overwhelming prices but the service was excellent
Ashley Farmer
3 years ago
Great customer service and excellent mechanics. Highly recommend for great service at affordable pricing
Vida Dustman
2 years ago
I've been with them for years and they give the best service in Dalton
Russell Phillips
2 years ago
Friendliest shop in town. Couldn't be happier with the progress on my classic pontiac.
jon larew
5 years ago
Overpaid for tire balancing. Didn't fix the issue. No refund offered.