Frank's Auto & Wrecker Service Llc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  RR D
a week ago
Arrived very quickly. After waiting hours for AAA, I finally gave up and called these guys. Reasonable rates, friendly, fast. Update: had to call them a second time a couple months later. Arrived quickly again, friendly, professional, reasonable. Will always call these guys for Towing.

  John Dawn Gibson
a year ago
Drove from Nashville to Varnell, GA to pick up a 1965 Mustang. Once we arrived the car would not roll so called Franks based off of their Google reviews and I m so glad we did. They got the car out of the shop that it had been sitting in for 10 years loaded on the rollback and then set on our trailer like it was nothing. Outstanding customer service!Service: Car towing

  sharon Wilson
5 months ago
They had an opening for 12 noon. I went in a little late. They did brakes and oil change got me out a LOT faster then I could Believe. I had time to get gas in the car. I went to the tag office ,then pharmacy to pick up meds got home with plenty time to make dinner

  Briney Hancock
5 days ago
The best auto and towing in Whitfield County! Low prices great customer service!

  Tonya Asher
a year ago
Really nice helped me when motorcycle was wStolen then a week half later I flipped my son's car over and they helped us out both times

  Pete Sternberg
8 months ago
My truck broke down on I-75 near Ringgold. My insurance company called Frank's Auto & Wrecker Service. They responded quickly and soon found and picked up my truck and towed it to my mechanic. That may not seem like much out of the ordinary, but it was a Sunday night, AND, my mechanic is in Sugar Hill Ga, over 100 miles away, near where we live. The communication from Frank and his team was timely, continuous throughout the situation, and very pleasant. They said what they would do, then did it. I absolutely recommend Frank's Auto & Wrecker Service!

  Anthony Overby
5 months ago
Good experience with there towing service but there auto repair is not up to par. Bad experience with there repairs on more than one occurrence. I would recommend towing but not auto repair.

  Ashley Windom
a year ago
They are great! I had something wrong with my radiator and they got the part fast and fixed my car! If your looking for a reliable mechanic that cares about their customers this is the place you want to go!

  Caroline Frost
2 years ago
I needed someone quick and to make things easy- Frank certainly did that for me. This was my first time using a Wrecker service and I will definitely use Frank again if needed. He got there quickly, was very friendly, delivered my car as promised, the price was great, and he notified me that my car had been delivered. He made it easy! Would recommend!Service: Car towing

  Joseph Hall
3 years ago
I want to sincerely thank Frank and his crew for fixing my 2004 Pontiac Montana. It was just after New Year 2021 and this was our only vehicle. We had a water hose and coils that had to be fixed. Frank was kind enough to send a wrecker to my residence (which was just up the way) and fixed every problem that was problem. My wife Penny claimed that the crew was very friendly and very knowledgeable. Got my car fixed within 3 business days. We were given a great price of $600 to get everything fixed! Wasn't even charged a towing fee! Frank and crew, please accept me most humble thank you for fixing my vehicle. I will definitely repeat my visit again in the near future! Sincerely, Mr. Joseph Hall

  Kamryn Blaire
5 months ago
wish I could give no stars 1 of there drivers tried to drive my baby & i off the road today.

  Whats Happenins
a year ago
One of the best experiences I ve had. My motorcycle tire burst. There weren t any shops open. This company went out of their way to help me find a shop to replace the tire on a Sunday. Very sweet family man! Would recommend breaking down in dalton GA and calling this guy!

  Joan Henderson
a year ago
Wonderful place to get your car fixed. Great people Great and friendly staff and will not charge you and arm and leg you need work on your car go to FRANK'S.

  Levar Ramsay
2 years ago
They really look out for the customer. You rarely find that type of customer service with mechanics. Frank is an honest businessman who knows what he's doing. My truck broke down 2 hours from home and I'm glad the good Lord led me to him..... I would definitely recommend their services.

  Madison Pangle
2 years ago
Had to get my car towed to Frank s due to a leak coming from my rear brakes. I told them I only wanted to fix the leak and if I needed new brakes I have someone else to do them for me. They inspected all 4 of my brakes which I did not ask them to do and they told me for me to be able to drive it out I would need to replace everything for $700+. Prior to the leak of my brake fluid I had never heard my brakes make any noise and there is no way that the metal was scraping. If the metal were scraping I would ve been hearing it. I told them to replace the brake cylinder that had broke and put brake fluid in my car to fix the issue. When I came to get my car it had 0 brake fluid in it despite them over charging me for 5 pints of brake fluid when my car only holds 1 pint. I told them my car did not have any brake fluid in it and a technician put brake fluid in my car without bleeding the brakes. This caused an air bubble in my brake line and THAT is the reason the brakes were not working. I had to get it towed somewhere else and once I bled the brakes and put more brake fluid in it was fine. Also I had my brakes checked and the metal wasn t even scraping. They tried to scare me into spending $700+ on all new brakes I didn t even need. Also when I came to get my car they were very rude and lied to me saying they heard my brakes scraping whenever there is no way they could ve heard that anyways since I did not have any grab to the brakes. They have no clue what they are talking about, very rude and unprofessional.Service: Brakes

  Jenny Zornes
2 years ago
My company was called to go pick up this customer's car. customers car happened to be at Frank's Auto and wrecker service. So I show up I literally wait for almost an hour for Frank to show up to release this guy's car. After I get it loaded I wait for the customer to go pay Frank for you know what storage fees and and picking it up and so on and so forth. Well the customers buddy that was with him walked out and all you hear is a customer screaming at Frank and when he come up to me he said yeah it's like world war 3 in there. I said what is going on in there the customer's buddy replied well Frank's automotive told us that he didn't have our car. He said we had to end up calling Whitfield county sheriff's office and have them call Franks and stand right there when the sheriff asked him hey do you have so-and-so car Frank's like yeah yeah we got that car after he had lied to the customer and said that he didn't have that car. Why Frank do this I don't know all I can guess is he's dirty

  Anthony Cross
3 years ago
I've used Frank's for towing and auto repair for many years now. I know when I give them a vehicle to work on they will do a good job and that I will pay a reasonable price for the work when I get my vehicle back. If you want a trustworthy and fair mechanic you should definitely give Frank's a try.

  Silvia Wills
a year ago
My husband had a car accident . He was coming from Walmart so he had $160 worth of groceries in the truck . So I called after they towed it to ask to get the groceries out . They told me sorry the shop is already closed. So we lost $160 worth of groceries.the worst towing company I ever dealt withService: Car towingService: Car towing

  Galaxy Watch- 73D9
4 years ago
I am very pleased with my service here. I talked to Frank's son at the shop on M.L.K. and he was very polite. The issue I was having actually stopped when I got to the shop. I think that has happened to all of us. He test drove it anyways and it still didn't act up. He didn't treat me like an idiot like most mechanics would have. Instead he took my car back and ran it on his computer. It showed that my O2 sensor had set off my check engine light. Now I know I have an O2 sensor going bad and can replace it before it leaves me stranded. I highly recommend this shop. It's not the main shop on Glenwood but is the same company. This shop is located off of M.L.K. Great service and they go the extra mile.

  Paula Thompson
a year ago
I had to pay almost 800 for my car and now it's making a loud noise and they won't look at it unless I drop it off but when I took it to have them fix it they let me sit there until they looked at it, now since they got my 800 they are rude as heck, so I wouldn't recommend theses people to anyone

  Raquel Coffey
4 years ago
Had them tow my daughters truck. It had been sitting a while and the weeds were taller than the truck. The poor guy had to crawl through that to hook the truck up. He was very friendly and very affordable! I highly recommend them.

  Stephanie Hughes
7 months ago
These guys don't stop until they figure it out and fix it. My husband and I have used Frank's Wrecker and auto for years.

  Led Zone
2 years ago
I WANT TO THANK FRANKS AUTO AND PERSONALY THANK MR GARDNER FOR TAKING THE TIME TO FIX MY SON'S BLUE CAMERO AND GETTING IT DONE AS QUICKLY AS POSSIBLE AND STAYING INTOUCH WITH US WE REALLY APPRICATE IT I WILL DEFINITLEY RECOMMEND THIS SHOP FOR ALL OUR CAR NEEDS THEY ARE RESPONSIBLE AND VERY POLITE AND ANSWER ALL MY QUESTIONS WHEN ASKED THEY ARE WONDERFUL GREAT CUSTOMER SERVICE I GIVE THEM 10 STARSService: Transmission

  Michael Dolan (Rollin')
3 months ago
Works with progressive insurance

  Flowersgirl14
3 years ago
Had to have a late night tow. Frank's showed up in a timely manner and was very friendly and professional! Very reasonable price as well!!! I highly recommend this company! Thank you for your help!!

  Cody H
6 years ago
Driver lied to me and said that if I came back first thing in the morning, they would not charge me the extra day storage. And then when the office lady called he said "I didn't say that". In my opinion, they should honor what he said. It's only $15 but it is Christmas time

  Mystery Rose
2 years ago
He was really nice over the phone answered any questions I had . Got there exactly at the time he said he would . Would definitely recommend!Service: Car towingService: Car towing

  Brett Owen
6 years ago
Taken all 4 of my cars to Frank's for a couple of years. Always had quick quality service at really fair prices.

  Liz Nunez
5 years ago
My husbands car broke down on me this morning,called franks and from the get go they spoke to me kind and were very respectful. May i say they also speak Spanish! Which is a plus for me. Now I m just waiting to see how everything turns out.

  ABC TOWING AND REPAIR
a year ago
Frank was a nice guy. I felt like he was very fair and knowledgeable.