Dalton CARSTAR South

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Corey Yarbrough
3 weeks ago
11/27 a modification of Carstar s agreement was signed, not allowing Carstar to place any form of a lien on my property, as well not allowing Carstar to act as power of attorney on my behalf (which would allow an assignee the rights to property from the assignor, such as a monetary amount that otherwise would ve been accepted only on my behalf) 11/30 Carstar provided an estimate of reassembly costs of $830 to be paid upon the retention of my property, after I received a supplemental estimate of over $5200. I INFORMED CARSTAR I DID NOT AGREE TO SERVICES RENDERED, and that I did not want my vehicle to be repaired by them. 12/1 a statement of claim was filed against Carstar in the amount of $6k regarding a breach of contract, due to the lien they inacted 12/19 Carstar states they will not release my property until they are paid for services not rendered and proof of termination of civil action from their breach of contract. 12/21 Carstar accepted a $1270 amount on my behalf, by means an insurance policy in my name. Carstar had fraudulently persuaded my insurance company to pay this amount on my behalf, by not advising their business partner properly, of whom I had an insurance policy through at the time, of the fact an agreement was not placed to allow this from occurring and due to the fact that I informed Carstar that I would not pay for services that I did not originally agree to. (Pictures are from 12/25)

  Alise Hagan
a week ago
Everyone I dealt with at Carstar South were very helpful, friendly and professional. I am very pleased with the work they did on my car and will return in the future if I ever need any bodywork done. It s a welcoming atmosphere and you leave feeling like you ve known them for years.

  mike schlote
a month ago
Friendly, prompt and professional service. Waiting for 1 piece of trim. Left is after, right is before.

  Brenda McClure
4 months ago
Dalton Carstar was amazing! They completed the work on my car ahead of schedule and the work was very professionally done. I was surprised when I picked it up to find that they had cleaned the inside and outside of my car. I highly recommend them. All of the employees that I dealt with were extremely nice.

  Tammy Long
2 months ago
In November I had a deer t-bone my car on the driver's side. I called several auto body shops and everyone was booked until January. I had a friend recommend Dalton Carstar South. I called and they could take me in December. They were the nicest people and kept me updated regularly on the progress of my Lexus. We picked it up yesterday and it looks terrific!!! I would highly recommend them to anyone needing work done. Thanks so much Carstar!

  Stan Easley
3 months ago
Did a great job on fixing my mirror that I had knocked off, but they did forget to hook the cable up that controls the door lock on that passenger side. They are fixing it the next day which is tomorrow but other than that they did a great job.

  Jon Hiltbrand
5 months ago
The power side mirror on my 2012 F150 4x4 was broken and I needed it replaced. When they replaced it, matched the paint on the new mirror and cleaned up the truck, it looked like a new one. Extremely satisfied with their work. Highly recommend them!

  Chris Williams
a year ago
There is no better shop for Auto Body repairs in the southeast ! I have used them for years and I will never use anyone else! I would recommend them to everyone. They are also good people and will tell you the truth. My truck was returned back to me super clean as well.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Karen Searels
a month ago
Got in a fender bender. Insurance had me take my car to CarStar. They are really nice and helpful people. My car ended up with 80% damage so it was totaled out. Thanks for the help CarStar!!!

  TRANA
a month ago
Did not deliver repaired SUV until the 19th when promised on the 14th! Battery in car was fine when towed in, and I just had to replace the battery at $267 at Advance Auto.

  jack green
4 weeks ago
Carstar is a great place to have repairs done. They guarantee their work. Had a radiator leak and they replaced it.The staff were very polite and helpful. Thank you, Carster!

  Rosemary Rivas
a month ago
The staff are very professional, I am very happy with my vehicle repair after being hit. Highly recommended!

  Leah Elrod
5 months ago
Great customer service! My car looks amazing. Would definitely recommend them!

  Lady M.
4 months ago
My car looks showroom new. There s no evidence of the damage from the accident and they cleaned it up beautifully. I am impressed!

  Evan Suggs
8 months ago
I was recently involved in an accident, Rear ended so I chose CARSTAR it was one of several I could have chosen from list provided by State Farm. I have previous experience with them the had done a great job before. They were through and quick and did a great job. This time the car was totaled , but the were able to get that information to my insurance company in under 2 days.

  Tori Jeffers
11 months ago
Exceptional paint work. I was really paranoid about finding somewhere to accurately match the color of my car as it s a little particular, and the damage I was needing repaired was a scratch on the hood, but you can t even tell anything ever happened to it. The repair job paint blends seamlessly into the original paint. Not to mention they completed the job sooner than expected. Plus they cleaned the inside of my car too! It looks great inside and out.Service: Painting

  Missy Harness
a year ago
I would recommend CARSTAR any & every time. They were a pleasure to deal with. Very professional & very nice. They kept us informed all along the way. They did an excellent job! My car looked brand new again. Inside & out!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Aaron Carpenter
6 months ago
Great body work with friendly customer service. Doesn't hurt your vehicle looks cleaner inside and out than when you brought it in.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Dena Bagley
2 months ago
CarStar was great! I will recommend their service to all my family and friends!

  Barry Pangle
7 months ago
DaltonCarstar South done a great job on my wife's Highlander and only had it 9 days. They even detailed it when they got finished. Definitely recommend to anybody that needs body work. Thanks Dalton Carstar.

  Michael Kommer
a year ago
Great customer service! Made us feel right at home. Kept us informed every step of the way. Car was ready when they promised. Car looks good as new. Would highly recommend to anyone. We would use them again if needed.

  Cleo Guerrero
a year ago
Quality service! Professional, caring, and knowledgeable staff. I was very impressed with Caleb, Omar, and all the staff at Carstar South. They kept me informed regarding the process of my auto repairs and answered all my questions and concerns. I highly recommend them. They are very knowledgeable with insurance claims and made it easy for me. Very pleasant staff that show they care abd aim to serve our community.Services: Painting, Body & Trim

  Shannon Whaley
11 months ago
The absolute worst evidence of professional, quality workmanship. Careless, inattentive effort given when the replaced tail light leaves your business without checking for correct parts (the tail light LED replaced with incandescent bulb having nothing to do with insurance) and most importantly the paint did not match. Have made multiple trips to your business as we discovered the faults ourselves. Waste of time! The insurance company did not recommend Dalton Carstar. We should have listened. This is not the way Ken's Carstar did business. We tried to support local. HUGE lesson learned.

  Kenneth Ledford
5 months ago
This place is one of the best ran and friendliest businesses I've ever been to. Don't hesitate

  Stacey Carpenter
10 months ago
Carstar is the best . They did a great and beautiful job on my truck . They kept me informed in the process of my truck the whole time . If you need of repairs Carstar is the one to take it to. Services: Painting, Body & TrimServices: Painting, Body & Trim

  James Efaw
2 months ago
Professional shop, I was amazed at how much detail the focus is on quality, just something that seems rare these days..

  chad gregory
a year ago
I schedule to drop off company vehicle a month in advance to coincide with my vacation. They took3 weeks to install a new front bumper. No phone calls to update at any point. Would not recommend.Service: Body & TrimService: Body & Trim

  Laura Wilson
5 months ago
Very happy with how my car turned out. Great job!!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Becky Keck
2 years ago
Awesome place to do business! The customer service is off the chart. I received daily updates on my vehicle. Extra care was taken to make sure my car was repaired to my satisfaction and left ultra clean. I talked with Omar a good bit and found him friendly, compassionate, and very knowledgeable. He stayed late so that I could get me car return to me. He also took care of calling Enterprise to return my rental car. I also spoke with Monica, and treated me like I was her only customer. Excellent staff...excellent body work... I recommend the Carstar on Thornton Ave., Dalton, GA to anyone needing body repair work. Happy customer!Services: Painting, Body & Trim

  Bethany Richmond Davies
3 years ago
They do great work. Wish they d noticed my oil change light was on, I could have had them do that before I picked it up, but that may be asking too much. Everyone I dealt with was efficient, courteous, and put the customer first. I recommend them.Services: Painting, Body & TrimServices: Painting, Body & Trim