Allen Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  tina couch
3 months ago
my husband took his truck for rear breaks and they were very nice and reasonable price. Done with in two days and kept us informed. will definitely use them again. it is hard to find a honest and reasonable mechanic and we have found ours:) keep up the great work.

  Peter and Jennifer DeForest
3 weeks ago
Allen's Automotive was exceptionally helpful and kind! We were traveling and unexpectedly found ourselves in need of brake work. They took care of us right away! Very knowledgeable, fairly priced, and we highly recommend them!

  Jessie Lyles
4 months ago
These guys are #1 in my book 5 hours from home and took care of us fair price and excellent service ! Took us to downtown Dahlonega so we wouldn't have to wait while they repaired our car (same day service!) and then picked us up when they were finished. Thank you so much! Highly recommend!

  Brieanna Bone
4 weeks ago
Very honest, helpful and friendly ! Was visiting from out of state and needed an emergency car repair, they got me back on the road with ease. Thank you so much!

  J.D. Sutherland
3 months ago
I could write an essay about my issues with this business, but honestly not worth my time. My biggest issue is I told them to do whatever they needed to do in order to get my car running.To start off I paid them $1,400 for some engine work and after several months they said they couldn t find a part they needed my girl found it in less then two hours so I haven t the slightest clue how non of them could find it. Took my car home after I had them put the $600 part on I had to provide and not even 24 hours later my car died going up a hill no power at all after they told me it was running fine.I had a suspicion it was a bad fuel pump took it back and they confirmed it was most likely a bad fuel pump. They then proceeded after a lot of attitude from the owner to want to charge me an additional $600 for a $200 fuel pump I ended up putting in myself in less then 20 minutes; on top of the $200 I had to pay to have my car towed back to their shop after they said it was fine.It has now been about 2-3 months after I left Allen s Automotive and my car is still running need I mind you not well it still has a check engine light and a rough idle with intermittent loss of power, but it is running which is more then it was doing before. The ONLY reason I m giving them a 2 star and not a 1 is because they did actually somewhat get the car running.Honestly $2,200 and several months of waiting for a part I m not 100% confident they were even looking for to get a car back that s just barely running and plenty of attitude from the owner means I can recommend NO ONE EVER use this mechanic.This was only a summary of my bad experience and it still turned into a small essay absolutely unacceptable Allen. 2/10 Don t recommend.---------------------------------------------------------So I am now bumping this review from a 2 star to a 1 star. I mentioned the attitude from the owners right? Well simply look at the reply they left to my comment. These are the most unprofessional, dishonest and disrespectful people I've ever had the misfortune of doing business with.For starters yes I am perfectly aware of the difference between an intake manifold and a fuel pump okay drop the attitude. I never stated yall worked on a fuel pump. If you read the comment it actually says I installed the fuel pump. My wording was a little confusing in my initial comment ill admit, but if you actually look I referred to the intake manifold as "part" and referred to the fuel pump as "fuel pump".I did end up having to provide the manifold because my car sat in your lot for months while yall were "searching" for the intake manifold. We found the manifold by looking up and calling yards all around the country and found it. The manifold is no longer available new, because it is an old car you sometimes run into these problems. The gas gauge didn't work leaving your shop I don't have to be a professional mechanic to know that means something is wrong. After the arm and leg you charged me for the "work" you did i had no money to worry about what could've been just a bad gauge. You guys however should have been able to spot that and find the problem.Despite you claiming I'm a professional mechanic in your sarcastic unprofessional snappy tone. I will have you know the wire splice job you did was more of a hack job then splice job. The wires pulled right out with no force at all and I don't need to be a professional to know that's not supposed to happen.Who knows if the intake manifold you guys spent months looking for was even bad or if the wires were actually a problem before you guys got ahold of them. I brought my car to another shop were they replaced the engine harness all together from the disaster yall left it as. The actual problem was with the crankshaft. After real professionals fixed the wires and repaired the crankshaft my car runs like new. Best part they charged me 1/3 the price yall did and they actually fixed my car.If you want to come at a customer with your attitude and ego make sure you have the capability and capacity to back it up.

  Eli Barrett
a year ago
Called about getting my muffler welded. They got me in the next day and finished it the same day. The customer service was great. Great work in a timely manner. They also do discounts for teachers, military and college students. Awesome experience.Service: ExhaustService: Exhaust

  diana dickerson
a year ago
They were quite friendly, but I have to give 2 stars because they improperly installed a CV joint on my car. I had to take it into another shop to get the nut PROPERLY torqued down. I even waited a few days after getting it properly torqued to see if somehow it was the nut that kept coming loose. Disappointed after being referred here by a few different people.Edit: response to owner,I fully believe it was the nut your shop installed improperly, I saw the new shop torque it. Sure anyone can say it s a loose bolt. Anyone could say it was a bad cv joint too. I m gonna have to trust the shop that actually fixed my car though.

  Jane Neff
10 months ago
I took my car in to get the heat and air fixed. Unfortunately they had problems finding a part. They went above and beyond to find the part. They replaced an actuator and my air is working. I was refunded for the other part that they couldn t find. Owners and staff are friendly and professional. I recommend!!

  Catherine Rogers
10 months ago
They do not have sufficient mechanics. The came to work on my daughters vehicle broke down and broke a bolt off because they did not know what they where doing. All they did was give her money for the part and told her that bygones be bygones and left them sitting there. with a 13 year old, my niece was there with them they haven't broke down since 1:30 today and it still broke down and left with the words let bygones be bygones. not going to pay for labor or nothing for somebody else to fix it because who wants them to pick something. I do not recommend the shop to anybody

  Ryan Smith
2 years ago
I moved to Dahlonega about a year ago and I had these guys do my brakes and they did a wonderful job as well as the best fair price I could find anywhere else. They actually we're lower and saved me some cash. I am a repeat customer and recently had a full tune up done on my truck and again they did me right with a fair and honest price and quality work. Allen Automotive is my trusted mechanic and auto repair shop and I will continue to use them for all my auto repairs. Just have not found anybody else that can compare to their service and pricing!Service: Auto engine diagnostic

  Michael Dawkins
a year ago
Allen Automotive is the best mechanic I have ever had. I have a custom raised F250 with the big 7.3 turbo . I use my truck off rd and break everything I can. Lol. I have used Allen Automotive several times and I just can't say enough how Happy I am with the services provided. I know with confidence , I can leave his shop and never look back until I break something different I will never need another mechanic again. Thank you for your honesty and professionalism

  Austin Buice
a year ago
I had been diagnosing a problem with my 4runner on my own for days and thought i had the problem figured out. Called these guys for advice and one of the techs helped me out with the couple questions i had and i was able to fix the issue thanks to his help. Solid guys and if there s ever a problem that s more than i can handle with my 4runner I ll be taking it to them!

  Kirk Fitzpatrick
a month ago
Great mechanic! Honest prices!

  Tyler Peters
2 years ago
First time going to then and they were absolutely fantastic. Everyone was extremely polite, professional, and honest. I only needed a small repair done, and they completed it in a couple hours. I would highly recommend them to anyone needing repairs, as I will be going back for any work needed. They far exceed my expectations, and earned another lifetime customer.Service: Electrical

  Casie Morrison
2 years ago
Best Mechanic I have ever went to by far.... trustworthy, straightforward, thrifty, family owned excellence. Mr. Steve and Mrs. Caroline Allen and their crew are some of the best people I have had the pleasure of knowing. As long as I live within 100 miles of Allen Automotive my vehicles will never be seen by anyone else. Thank y'all for everything.

  Ann Marie Sheppard
a year ago
I had a weird noise and took my car here. I needed a new wheel hub assembly--they diagnosed the problem and had my car back to me just after lunch the next day! Helpful staff, great value and quick service! Thank you Allen Automotive Team!Service: Steering & suspension repairService: Steering & suspension repair

  Nicole Wiley
a year ago
Great people, hard working, amazing prices. They do oil changes, brakes, engine repairs and diagnostic, and more. Call or visit them for everything automotive much better than other repair shops in town and definitely better than the dealerships.

  Kimberlee Graham
10 months ago
They really try to figure out the problem and work to get the best price. I am happy with the times I had to leave my car.

  luann king
2 years ago
I had a lot of popping in the front of my Terrain. They took a look, and drove me home afraid for my safety until it was fixed. They are a family in this business. Everyone was very kind. My bill was less than they quoted me. I will use them again.Service: Steering & suspension repairService: Steering & suspension repair

  Randy Ford
3 years ago
I own a Hydraulic Repair company and did a repair for them , the owners and staff makes you feel very welcome , it was a pleasure to do business with them , I will definitely be bringing my company and personal vehicles there to be worked on , give them a try , you'll be glad you did

  Andrew Buckley
2 years ago
Great People! Professional, personable and honest. Prices are fair, best in town. I would recommend them over any of the other mechanics in town.Services: Brakes, Oil changeServices: Brakes, Oil change

  Tony Chastain
a year ago
Great affordable service is pretty good for them being as short handed as they are along with amount of ppl that bring theor cars to them and willing to wait it becuase quality work is worth the wait rather wait 2 weeks and have a fixed than to wait a day or two and then have to bring it back and forth several times over several weeks

  Dean Rasnick
3 years ago
They changed a transmission for me in a f150 and he done a great job and really fair price,Will use for any repairs needed in the future!Service: TransmissionService: Transmission

  Robert Gill
3 years ago
Allen Automotive is very respectful and honest. Very good service. I will not go to any one else. I recommend him to anyone

  Josh W
2 years ago
This place is friendly and honest above all other mechanics ive been to! I know where im going next time, Back here =)Thank you for such a honest fair price.Service: ExhaustService: Exhaust

  Deborah Krajewski
2 years ago
Allen Automotive1 reviewClaimedTransmission Repair, Metal Fabricators, Auto RepairClosed8:00 AM - 2:00 PMPhotos & videosSee all 63 photosPhoto of Allen Automotive - Dahlonega, GA, US.Photo of Allen Automotive - Dahlonega, GA, US.Photo of Allen Automotive - Dahlonega, GA, US.Photo of Allen Automotive - Dahlonega, GA, US.Photo of Allen Automotive - Dahlonega, GA, US.Photo of Allen Automotive - Dahlonega, GA, US.Photo of Allen Automotive - Dahlonega, GA, US.Photo of Allen Automotive - Dahlonega, GA, US.Photo of Allen Automotive - Dahlonega, GA, US.Photo of Allen Automotive - Dahlonega, GA, US.Photo of Allen Automotive - Dahlonega, GA, US.Photo of Allen Automotive - Dahlonega, GA, US.Photo of Allen Automotive - Dahlonega, GA, US.Photo of Allen Automotive - Dahlonega, GA, US.Photo of Allen Automotive - Dahlonega, GA, US.Photo of Allen Automotive - Dahlonega, GA, US.Photo of Allen Automotive - Dahlonega, GA, US.Photo of Allen Automotive - Dahlonega, GA, US.Photo of Allen Automotive - Dahlonega, GA, US.Photo of Allen Automotive - Dahlonega, GA, US.Photo of Allen Automotive - Dahlonega, GA, US.Photo of Allen Automotive - Dahlonega, GA, US.Photo of Allen Automotive - Dahlonega, GA, US.Photo of Allen Automotive - Dahlonega, GA, US.Photo of Allen Automotive - Dahlonega, GA, US.Services OfferedVerified by BusinessSuspension ServicesBattery ServicesEngine RepairMuffler & Exhaust ServicesBrake ServicesDiesel Engine RepairFree EstimatesMetal Screw, Nut, and Bolt FabricationYou Might Also ConsiderSponsoredMiller s Automotives11.1 miles away from Allen AutomotiveAt Miller s Automotives we are here to help our customers with their automotive needs!read morein Auto RepairMJ PropaneA subsidiary of Mar-Jac Poultry, MJ Propane is a full-service propane company proudly serving residents and businesses in North Georgia. Having unique poultry industry experience, MJ Propane strives to meet the needs of that read morein PropaneHayes of Baldwin323.8 miles away from Allen AutomotiveGreg G. said"These guys are the best. I have purchased 2 new Malibu's from them in the past year....my father a used Cadillac....all sales were professional and easy. Tom is a great salesman.....my latest Malibu purchased 2 weeks ago was an "read morein Car DealersLocation & HoursMap1186 N Grove StDahlonega, GA 30533Mon8:00 AM - 6:00 PMTue8:00 AM - 6:00 PMWed8:00 AM - 5:00 PMThu8:00 AM - 6:00 PMFri8:00 AM - 6:00 PMSat8:00 AM - 2:00 PMClosed nowSunClosedEdit business infoAsk the CommunityAsk a questionYelp users haven t asked any questions yet about Allen Automotive.Recommended ReviewsYour trust is our top concern, so businesses can't pay to alter or remove their reviews. Learn more.Search within reviewsSearch within reviewsYelp SortDebbie K.Wylie, TX038/14/2021First to ReviewSteve, Carolyn, and Rahland are Great! It is so difficult to find an honest, hard working, ethical automotive repair shop these days, but if you found Allen Automotive then you have found a treasure! The whole Team is Professional, Knowledgeable of their field, Pleasant to everyone, GREAT customer service, Due Diligence on even the most sticklers or troublesome repairs, the whole package. And I must add, their pricing is very reasonable, in fact, their pricing is probably less than most, but Allen Automotive returns a much higher quality of work for less cost. My very first experience with Steve, as he worked towards diagnosing a very difficult, random issue on my granddaughter's Subaru, was a great experience considering the circumstances of her conflicting work schedule and the randomness of the symptoms. I highly recommend Allen Automotive, Steve, Carolyn and Rahland are a fantastic team, just what is needed at a time when the investment you've made to get you back and forth to work, shopping, kids to school, or to visit family is in need of some repair.Services: Transmission, Auto engine diagnostic

  Ryan Buntrock
3 years ago
I was in vacation in the area with a issue with our van. They quickly resolved my problem. Wish we had a shop like this closer to home. Thank you so much for your help.

  proverbs 9:10
a year ago
They fixed my Jeep at a good price and did a good job

  Taylor Peveto
3 years ago
The most helpful guys and very trustworthy to work on any vehicle highly recommended and very reasonable price.

  Sawyer Davis
a year ago
Great service and quick turnover! This will be the only place I take my car.