Mercedes Only

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Wesley Gennick
10 months ago
Todd is the man! I took my mother in law s SLK 230 to him to fix the convertible roof which quit working after I purchased 4 years ago.I have tried to fix this myself unsuccessfully pulling the boot out many times. No other garage even foreign garages would touch it. I wasn t going to the dealership either.Todd was able to fix it in one 10 hour day staying late into the evening. He called me and let me know it was fixed and for a fair price!My mother in law is thrilled to have her little SLK230 baby back!!!Thank you ToddA happy customer!!!!!!10 stars review

  Wayne Swaringen
2 years ago
Todd is the man! I drove my 1998slk230 from Charlotte NC to him to repair the cylinders in the convertible top. He repaired all 5 cylinders while I was there. My car is great again. My top hasn't been working for 2 and half years. He is very professional and personable. I highly recommend his shop! I would give 6 stars if I could.

  Les Zinger
3 years ago
I had gotten an estimate of $9,000 for the Mercedes SL500 power steering, ABC issues, motor mounts, top adjustments. Todd not only repaired the issues but also found several other issues and repaired them for less than 1/3 of the price.Now I know why many people recommend Todd to me including a used sports car dealer that has used Todd for over 20 Years.I would get an estimate from your shop first then take it to TODD and let him fix it. He is a small 1 person shop ( with an convertible roof specialist) so you know He will be doing the work not a mechanic that is working on Commission.Service: Steering & suspension repair

  E Chanlyn Neighbors-Richmond I
a year ago
Todd is a man of his word..fixed my rear headrest, after it popped up inadvertently, so I could let my top down once again in my CLK550. I've gone through several independent MBZ shops and his customer service is A1.

  Mary Smith
2 years ago
Todd is an ace at what he does. He always does the absolute best job on any vehicle I've brought to him. He is honest, thorough, and goes the extra mile to check for any issues the customer might've overlooked or not known what to look for.Mercedes Only is in a safe and convenient location, and they have a very nice office / waiting area with complimentary K-cup coffee and ice cold water available.I won't take my Mercedes-Benz anywhere else but to Todd at Mercedes Only.All business, no nonsense, Mercedes Only.Services: Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Wheel alignment, Air conditioning, Oil change

  Michelle Blair
a year ago
Mercedes Only is the absolute best place to take your Mercedes for any and all repairs. Todd and his team are knowledgeable and honest, all at an incredibly fair price. They have done an excellent and efficient job with all of our Mercedes repairs. My husband and I would not trust our 3 Mercedes with anybody else.Services: Steering & suspension repair, Electrical, Auto engine diagnostic, Brakes, Brake service & repair, Battery, Oil changeServices: Steering & suspension repair, Electrical, Auto engine diagnostic, Brakes, Brake service & repair, Battery, Oil change

  Russell Baker
3 years ago
Todd really knows the Mercedes vehicles, especially our 300D. He always repairs only what is needed and never overcharges us. That's why we keep going back.

  Andy Stephens
4 years ago
I drove 7 hours to get to get Todd to replace the hydraulic cylinders for the convertible top on my 1998 SL600 Mercedes.It was well worth the ride and he saved me lots of money and did the job in record timeI have been wholesaling cars for 35 years,I have run across many mechanics in my time but Todd is well worth the time and effort.AAA+++

  Michael Prendeville
2 years ago
I would highly recommend Todd and his team at Mercedes Only. I felt as if I was being told exactly what my car needed and what was necessary. Highly communicative and very reasonable. I look forward to going back to visit Todd when my car needs service. Thanks!Services: Air & cabin filter replacement, Auto engine diagnostic, Body & Trim, Brake service & repairServices: Air & cabin filter replacement, Auto engine diagnostic, Body & Trim, Brake service & repair

  Michael Big Mike Cobbs
a year ago
Todd claims to be a merceds guy but charged me for a new part that he did not change at all.....My car was doing the same thing the next day now I have to take the car to some one that's going to fix it right before you spend your money with Todd pass his shop up and take it some where els!!!You have been warnedTodd we had a good relationship until you would not honor your work and fix the problem with my carService: Transmission

  William Oster
3 years ago
I own a 1988 Mercedes 300SEL and had a grinding noise in my rear brakes. Todd brought my car in the same day I contacted him and repaired the problem in a short period of time. The price was very reasonable and he is very customer oriented. I will have my car serviced with Mercedes only from now on.Service: Brake service & repairService: Brake service & repair

  Marvin Harris
2 years ago
Todd is really professional and transparent. He explained what was done. He rebuilt 11 pneumatic cylinders for my top at a very reasonable expense and minor electrical. I would highly recommend this business

  Lenny Dee
4 years ago
I have a 1990 300 SL that needed hydraulic cylinders replacing for the soft top. I live 849 miles from his shop on Long Island New York. I decided to take a huge chance in making that trip. After speaking with local people up in New York I realize that Todd was the only one that knew what he was talking about. And so much less expensive. I arrived on a Saturday Todd did everything for me on a Sunday had the car back in six hours where is my local people up north told me it s a two day affair .Todd is without a doubt honest and he s a 10 out of 10 .Thank you ToddLenny DeSalvo

  Michael Walker
a year ago
Todd is great ... knows so much about Mercedes vehicles and is very reasonably priced. Definetly recommend him and his services.

  Ram Garimella
a year ago
Mercedes Subject Matter Expert - very relaxed and knowledgeable. Took care of my ABS braking issues and got rid of the codes that even the dealer could not. Highly recommended, call well in advance

  Karee Thomas
7 years ago
Todd worked on my car and did an excellent job! He saved me lots of money and was so very time efficient. He was honest and very knowledgeable. No complaints, great experience!

  Trey Early
2 years ago
Todd was terrific to work with. I am happy with the repair as it was done quickly and my SL500 top works like a champ. Strongly recommend for all your MB needs.

  Phil Sumlin
8 years ago
Todd Thomas is a great person, does what he says... fix the soft top on my CLK You can leave your car or stay help or just watch as he fixes your car... .. He gets his parts direct from a dealer...save time and money knowing your car will be fixed. He has all the tools to fix anything

  Vincent Mancine (VJ)
3 years ago
I am so lucky to have found Tod. The hydraulics in my SLK convertible were shot and leaking all over me. Tod's an amazing wealth of information. He got me back on the road with a working convertible top but most importantly at a price I could afford!

  MissMesmerizeMe
3 years ago
THE ABSOLUTE BEST MBenz MECHANIC!!! They are a small shop but they will give you honest, quality service at such an affordable price. Very transparent about what is going on with your car and will tell you straight up what it will cost. I am so glad I found them.

  Russ Baker
5 years ago
I have a 1981 Mercedes 300 Diesel. I needed the valves adjusted. He did a great job in a timely fashion. If I ever need more work done on my car I'll see him again for sure.

  Tucker Hayes
4 months ago
Todd is awesome

  Samantha Bullinger
4 years ago
Great customer service and quick turn around. Thanks for helping us out.

  Kurt Parpart
5 years ago
Excellent work & honest. Fair pricing.

  Joshua Donehoo
a year ago
Really Awesome guy!!!

  christine Red Ccc
5 years ago
Worst mechanic ever will rip you off