Beaver Toyota of Cumming

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sage Vick
a week ago
Honestly had a great experience with the whole process. They tried very hard and went above and beyond making sure to get me the best deal within my budget on the Tacoma trd sport i was interested in. My salesman was Travis, he made sure to leave it all on the table and was very upfront. Would definitely recommend others to do business with them.

  Gretchen Steffes
3 weeks ago
Thank you Beaver Toyota for such an amazing car buying experience! I cannot rave about this dealership enough. They really went the extra mile to ensure my husband and I were pleased with the process of buying a car from beginning to end. Dylan was our representative and he was fantastic! So kind, great communication skills and made sure we were taken care of. Also, we cannot wait to use all of the dealerships amenities while getting our free lifetime oil changes and car washes! This is our first Toyota car and Beaver Toyota really set the bar and exceeded all our expectations of joining the Toyota family.

  Jessica Gilreath
2 months ago
My Sales Person, Santa Soto, was AMAZING! She is genuine, caring, and looking to truly help others. This alone is a big enough reason to go there. The car buying experience was the same as any...exhausting. However, I will say that the facility itself made it a little more tolerable. They have a clean showroom with several amenities you can use while you wait, which you will do. They seem to stay reasonably busy and are appropriately staffed. The truck that I purchased is beautiful! You can never go wrong with a Toyota and the Beaver Benefits Package really adds to the value of your purchase. It is worth stopping in. :)

  Nafees Belal
2 months ago
I recently had the pleasure of purchasing a car from Beaver Toyota, and my experience was nothing short of exceptional. From the moment I stepped into the dealership, I was greeted with warmth and professionalism, particularly by an outstanding salesperson, Zack. He had the exact car I wanted to see ready for a test drive, showcasing their efficiency and attentiveness to customer needs.The evaluation process for my trade-in was conducted swiftly, and I was offered a very fair price. I was particularly impressed by the congenial atmosphere of the dealership; each staff member I encountered greeted me with a smile and was incredibly friendly, adding to the overall positive experience.A standout aspect of my purchase was the inclusion of a one-year, 12,000-mile limited warranty on my used car, a testament to Beaver Toyota s commitment to quality and customer satisfaction.Negotiations with the management were remarkably smooth and accommodating, primarily conducted via text message to respect my busy schedule, which I greatly appreciated. The finalization of the deal was handled by a business professional who was not only nice and friendly but also exuded a level of decorum and professionalism that is rare in the industry.I am thoroughly impressed with the class and service provided by Beaver Toyota and am grateful to the entire team for their exceptional work. Their dedication to customer satisfaction is evident in every aspect of their operation. I am already looking forward to my next visit to purchase a car for my wife. Thank you, Beaver Toyota family, for an outstanding car-buying experience!

  Alexander Lyytinen
4 weeks ago
I recently purchased a vehicle from here - that being said the whole process went great. I had been looking online at the selection - after which Noel Bennett reached out to me to assist in my interest in the vehicle. He was attentive and professional during the process. He made it seamless so that I could take the vehicle for a pre-purchase inspection at an off-site shop I work at. He ensured that everything was squared away with the vehicle before handing over ownership, while being diligent in helping to get me a great deal. As a first time customer of Beaver Toyota, I will recommend them highly in the future as an entity, and Noel personally for his role as point of contact. His job may be a salesman, but he didn't come off at any point like he was more concerned about the vehicle, but moreover my interest in it, and how we could come to find the best turnout for all parties involved.

  Kathi Scott
a week ago
I had the most amazing saleswoman to help me find the perfect car for myself. I had contacted Megan ahead of time and made arrangements to meet her and let her know exactly what type of car I was looking for. She had done a research and was waiting for me to show me just the right cars.She was friendly, very helpful and explaining everything to me.She is also been able to answer a few questions I had after purchasing the car and getting home.I was happy with the warranty I got on a used car as well.I drove from Woodstock Georgia because of the reputation of Beaver Toyota and it was worth my drive. The lifetime oil changes Be worth the drive.The only slightly negative thing I could say, is that my key fobs had batteries that were depleted, and I started getting immediate notifications That the battery was low.But If that s the worst thing that ever happens I am 100% satisfied! I will purchase my cars from Beaver in the future. I have already given Megan s name to two of my friends who are going to be looking to purchase Toyotas very soon.

  Jonhatan Lastman
a month ago
I have a great experience with Beaver Toyota from the moment I purchased my car to every single time I take my car for maintenance. They re amazing at absolutely everything! Even if I change my truck in the future I ll definitely use them again for sure.

  Jason Waldon
2 months ago
I am not one to post reviews, especially of dealerships. I've just never had a good experience with one...until now! My experience with Beaver Toyota was exceptional. The dealership is spotless, the staff is amiable, and even when it came to the numbers game, it was stress-free.This is where I would like to thank Noel Bennett for the smooth test drive and the transition into making a deal on our 4Runner. He was polite, personable, and professional throughout the entire process. I also appreciated his honesty as he followed through on several promises during our test drive. A+ for Noel. He is just a great guy.My only minor issue was the detailing of the vehicle. There was crud left in the cupholders, some dust left on the wheels, and some marks on the interior that were easy to clean. It was dark and rainy when we purchased the truck, and I would have liked to see an effort to push the detail until the next sunny day.

  Amelia Smith
a week ago
Beaver Toyota has been wonderful to work with! They have made the purchase of buying two cars in a year pretty seamless. Lauren with service has been nothing short of amazing every time. Sergio is always top notch and really makes things happen. I have worked with several sales agents as well that have shown great professionalism and care.

  Olivia Kaufman
2 months ago
I had one of the BEST experiences buying a car here at Beaver Toyota with Noel Bennett. He helped me find the vehicle I have been wanting for a long time to get. He was extremely polite, easy to talk to, and was not pushy one bit like every other sales person I have dealt with in the past. He talked me through every step the whole time and listen to the things I was asking for. The entire dealership as a whole was hands down amazing! I would recommend this place to anyone looking to comfortably buy their next vehicle!

  Daniel Tibbitts
6 days ago
Imagine having to take your vehicle to heaven to be serviced! There is a slight chance you may get to see Jesus, Moses or David, but until then I settled for good coffee, a breakfast quesadilla and a massage chair! My buying experience 2 years ago was easy, and now my maintenance experience is very nice! Whether you are waiting for a free oil change or staring something expensive in the face, at least you are extremely comfortable doing it! Having to go here for maintenance is something you can dreadfully look foward to every so often!

  Danilo Turbiani
a week ago
I did not have a good experience and probably will not return. The staff that greeted me on my arrival at Beaver for my car's inspection lacked courtesy; basically, nothing was said, not even a Good Morning. The service was completed quickly (which was a positive point), but when they rotated the tires, they incorrectly calibrated all 4 tires.

  Kyle A
5 days ago
Recently purchased a vehicle from Beaver Toyota. Love the car, but the experience and the people here are what really made me purchase the vehicle. Davis M in sales was top notch and great to work with. Would highly recommend asking for him if you re looking for new vehicle. Overall, awesome place.

  Sue Holmberg
a day ago
Beaver Toyota is first class in taking care of my car. The service man that gave me updates was very nice and professional. The waiting room was beautiful and comfortable to wait for my car to be serviced. The service team returned my car nice and clean. Top of the line company.

  Chris Durham-Henderson
a month ago
Simply an awesome team! Lauren Clifton is the best service advisor in my opinion and she deserves praise for always easing all my concerns with my questions. She is trustworthy, dedicated, and has over 19 years of experience. I have witnessed her attention to detail and it is solid advice. Beaver Toyota has an outstanding work ethic in every detail from greeting you upon arriving, keeping you aware of all details of the vehicle experience, providing your comfort from the selections of drinks, full-service food area with staff, full-service hair and nail salon, and great waiting/work areas for your conference meetings to laptop docking stations. Exceptional people and exceptional service!

  David Chonoko
a month ago
Outstanding Service at Beaver Toyota! "I recently visited Beaver Toyota for a routine maintenance service, and I am thoroughly impressed! From the moment I walked in, the team exceeded my expectations in every way.The staff was friendly and welcoming, and the service advisor incredibly knowledgeable and helpful. He explained everything in detail and made sure I understood what was needed.The service itself was top-notch! My car was serviced promptly, and the work was done to perfection.What really stood out, though, was the exceptional customer service. Everyone I interacted with was professional, courteous, and genuinely interested in ensuring I had a great experience.Beaver Toyota has earned a customer for life! I highly recommend this dealership to anyone looking for reliable, trustworthy, and exceptional service. 5 stars isn't enough - I'd give them 10 stars if I could! Thank you, Beaver Toyota, for taking such great care of my car and me! I'll be back for all my future service needs!"

  Yvonne Hunt
9 months ago
Professional sales and financing staff. Excellent launching and follow-up. Experience was smooth from the time I ordered my beautiful new Toyota Tacoma until the time it arrived at the dealership. Beaver Toyota sales staff kept me informed and up to date and answered ALL of my many questions. I love my new truck and I am happy to be a part of the Beaver Family!

  Rahul Verma
a month ago
Salesperson is nice. Buying experience was also good.But I got only one option, even though there were another inventory added as per my choices, but I was not informed or given option. I did not get details even after asking details multiple times. There was some fitting which I am not going to use and I asked to remove it but it was not done.Pricing structure is poor.In the name of dealership, electronic filing and registration, Beaver benefits they charge you lot . They justify Beaver benefits, but what if someone don t want it. Its kind of forcing someone. Many dealers don t charge these things. I hope the amount I paid will not make me feel sorry later when I will go for service.There were so many good finance options for other cars but they didn t give it for the one I buy. They didn t even give me a chance to talk to their manager and discuss for any kind of negotiation.I have asked about one missing item and waiting to hear back. Want to see how is there post sales support. Lets hope as the Beaver name is big it won t disappoint later with services.

  Dana Cagle
a month ago
Our experience at Beaver Toyota was amazing! Kevin and all of the staff that we met were extremely nice and helpful. The process went very smoothly and we couldn t have asked for a more pleasant experience. As a first time Toyota owner, ringing the bell was a neat surprise and the dealership itself is unbelievable! Super nice! It s not your typical dealership! Go check them out and you will see what I m talking about. We look forward to visiting Beaver Toyota for all of our future services as well as future purchases. We are glad to be part of the Beaver family! They will definitely WOW YA !!!

  Joy Van hove
a week ago
So I had only planned to come to Beaver Toyota to get a Synthetic Oil Change and new wiper blades, I was told about a few other items that I needed to address. The Service center was a little disorganized but they did try their best to make it a smooth process.The reason I have voted with 2 Stars is the Manager of the Service department. He wanted me to sell my 2017 Toyota Corolla to the dealership and get a car from there lot. Yes I did hear him out and yes I test drove a 2019 Chevy Equinox. But I kept telling him I could not do it unless the cost was around a certain amount per month. He just kept going and going and going. After over 3 HOURS of him trying to talk me into a used car I could not afford. I had to call a family member to get me out of the situation. I was shaking and crying on my way home.I know all they want to do is make a Sale. But do not corner Females that are by themselves.Because of this experience I will not be returning to Beaver Toyota in the Future.

  Simeon Atkinson
5 days ago
My mom and I went out to that location today, and boy, did they meet our expectations three times over. From the friendliness of the staff to all the amenities provided (I'm still in awe of the bathroom myself!). Johnathan Lee was really friendly to my mom and myself today and he got me into a Mazda CX-5 and I fell in love with it.I have never been to a Beaver Toyota dealership before, but like the slogan says, they wowed me and my mom and I'm so happy that Johnathan was such a huge help to us today. Thank you Beaver Toyota for the amazing experience.

  Charlene Symons
3 weeks ago
Buying my new car was made such a great experience by Mary, my salesperson. She learned what I wanted with everything from payments to options on the car. Highly recommend for a new car purchase! Ask for Mary!

  Pamela Gentry
6 days ago
When I purchased my car at this dealership I received free lifetime oil changes. However they constantly ask me to trade in my car. It is via text, email, and phone call. In the beginning it was also in person when I came in. When I go in for service each time there seems to be a confusion about something. One time they had to remove my kid s car seat to get to the area under the seat. They didn t tell me though and removed the seat. I got into my car after the work and was surprised. I was very upset because the seat is/was so hard to install properly. My husband usually has to help me. Here I was heading back home and would need to install it myself in a time crunch. I told them they need to let people know they need access under the back seat when you schedule. This last time Misty was ver nice and said I was overdue for a couple of things outside of the oil change and tire rotation I was getting. Why was this the first time these things where mentioned to me? So I asked her to write them down and I could discuss them with my husband and research it. She said she would note them on my paperwork. At checkout she told me they were on my paperwork and I let. I got home and realized it didn t say anything on the papers about anything overdue. I had to call her and find out. It is all little things but they add up to things constantly being difficult. I don t have the space or time to list them all. But I am considering paying for my oil change and going elsewhere. It is looking like it isn t worth the stress I experience at this dealership :(

  Kate Kassal
a week ago
I had a great experience purchasing a car at Beaver Toyota. Great customer service & deals on certified used vehicles. The physical dealership itself is also first class. Would highly recommend checking them out!

  Heidi Kassal
3 weeks ago
Best experience we've ever had buying a car! The dealership itself is second to none--well designed, comfortable and clean. Faaiz is a fantastic salesman with a great attitude. He understands his buyer and listens well. He did everything with a smile on his face. Because of our experience, we will come to Beaver the next time we need a car.

  Don Parker
2 weeks ago
Great service on my 4Tunner! Needed a new battery. Got a new lifetime Toyota battery installed with only a 30 minute without an appointment! Service crew is awesome and I enjoyed a nice lunch at cafe while I waited. Beaver Toyota is the best!

  Marquise Boyd
a month ago
We had an amazing experience at Beaver Toyota! My wife and I just moved from New York City to Atlanta, and our time at Beaver truly felt like a Welcome to Atlanta moment. Ty was absolutely amazing, I d refer anyone to go see him! Everyone we interacted with was so warm and welcoming. From the cozy design of the dealership to the people in the building, it made it easy to feel right at home!Thanks for the great car and great experience!

  Kate Tate
a month ago
We had to take our older Lexus twice to Beaver over the past year for mechanical service. We received THE BEST customer service from Barry Leake from start to finish. Very thorough in explaining what was needed as well as very kind and thoughtful. And the shop foreman, Patrick, who worked on our car, was also top notch. We appreciate all of their hard efforts. Ask for Barry when you get service there- you will be so happy with his services!

  Cameron Belton
4 weeks ago
Great team, and great pricing in the service department. They took care of my 2016 Toyota tundra like it was there own. They addressed all of my needs and concerns and even gave me a tour of the facility and it truly took care of all my needs while I waited for my vehicle to be done. Rebecca in the service department helped make sure I was well taken care of and did it with a smile.

  Brenda Dameron
a month ago
I made an appointment for a routine oil change. I was immediately greeted by a service technician when I pulled into the garage. He was professional, friendly, and knowledgeable. This was an early morning appointment, so the weight was not too long at all. They found two nails in one of my tires. That would ve probably blown out soon. I feel very comfortable taking my car back to Toyota for any future service.