Pro Customs Paint & Body Shop

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michelle Mielnik
7 months ago
They took care of my car after a minor wreck & were so friendly! My mom is retired from State Farm so I know car insurance & the lingo. She (Destiney) went the extra mile in making sure the parts required were top of the line & some were not easy to find! Love them All! Such a great family & love helping local businesses! Win Win!!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Amber Arteaga
2 weeks ago
I took my vehicle to Pro Custom Paint and Body after hitting a deer. They were great. Destiny is such a pleasure to deal with. I had to take my car to my mechanic for an unrelated issue after picking it up from Pro Custom and my mechanic complimented the quality of work Pro Custom did on my car. I would 100% recommend them.

  Keisha Sampson
a month ago
Miss Destiny gave me top notch service after I got into a fender bender on my way to work. She not only walked me through the entire process, but she had fixed my car in record time as promised. I am so appreciative of all her help in getting me back on the road again! Thanks Miss Destiny!

  Christopher Spohn
a year ago
Had some functional fender vents molded into my fenders. I ve been to many body shops and this shop is definitely top of the list. I knew this was going to be tuff even for an experienced shop but knew it could be done. Absolutely blew me away with the work. Flawless. Looks like it was manufactured. The paint was dead matched. Definitely my go to shop from now on. More pics after I get installed.

  ThatBoyParker
4 days ago
Had 2 hits on my car in less then a month was recommended this shop and they did amazing work got my car back in 2 weeks thank yall so much

  Jeremy Williams
a month ago
Amazing company and work!! Dropped it off at 2 on Wednesday and was ready the next day! Never seen a body shop move that quickly!

  Annie McMichael
9 months ago
Excellent Job Pro Customs repair shop. I recently took my vehicle to have it repaired after an accident. Their office manager Destiny assured me that they would take care of it, and that they did. I thank Destiny for working behind the scene reassuring me that all is well, which I needed so desperately. I picked up my vehicle today and it looks brand new. Thank you Pro Custom Profesionals for taking good care of me and my situation. I recommend this business if you ever need your vehicle repaired, they're the best.........no need to call the rest..........

  Dara_The.Explara
3 months ago
Amazing people! I won t be going to anyone else for future work. It was a genuinely great experience overall!

  Mary Villa
11 months ago
This place is great if you like excuses and poor workmanship.So after reading Destiny s reply (which she deleted) I ll post specifics here.I was never rude or disrespectful to anyone at the body shop. They did not order all the parts necessary from the beginning which led to delays. They knew exactly what parts were needed but it was a vendor mistake that led to delays.Was called saying car was ready. Returned the rental car; upon picking up the finished car I saw a spot where the paint was flaking off and where they had not done anything to repair the inside of the door panel edge. They hadn t taken the door off to do the repairs.And Destiny is outright lying that the interior door damage was pre-existing. Excuse was insurance didn t authorize it. Lie and a lame excuse for laziness.I had to miss a day of work since I had already returned the rental and there wasn t another available. Also additional Uber fees.I had specifically told Destiny that I was not paying with cash; she wanted to guilt trip me into paying additional.SO AGAIN, if you want excuses, shoddy workmanship, AND no accountability go to Pro Custom workshop. I m sure that Destiny s next action will be to threaten litigation like she does with her other bad reviews.Services: Painting, Body & Trim

  Only1lif3 2liv3
a year ago
I will never use this company again!!! They've messed up my paint job on my black grand cherokee!!! Now I have to come out of pocket to fix they're mistakes!!! My body job was not good at all, I advise you not you use this company for painting because they claim the paint couldn't be matched and put different coat on my vehicle. So I have 2 different shades of paint on my vehicle all because they couldn't do the work properly and a poor excuse of a body shop. They also wouldn't match the paint they used once I brought it to they're attention. I repeat, beware of thus body shop!!! Stay away from them!!!! They caused more issues and don't fix what they've messed up!!!!!! Now I have $10,000 worth of damages from this shop! Please upload the pictures of the different coat you put on my vehicle, you shouldn't have painted it if you couldn't match my shade of paintServices: Painting, Body & Trim

  john daniecki
a year ago
They worked on our Cadillac a few years ago and they just did repair on our Honda CRV. Body work excellent, paint job excellent and customer service excellent. Thank you Pro Customs for all you do.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Bozo Preffer
3 years ago
Great work done here !Took my beat up 71 Vega to be painted and repaired.They called me 3 hrs later and said it was ready. When I picked it up I couldn't believe my eyes. My old beat up Vega looked just like a brand new Mercedes fresh off the dealership floor! Hadn't leaked or burned a drop of oil since.

  Peaches Coleman
2 years ago
I'm so glad I took my truck to them. The customer service was outstanding . They keep you informed on everything. You can't tell my truck was in a wreck. Thank you'll again so muchServices: Painting, Body & TrimServices: Painting, Body & Trim

  Nycole Pryor
2 years ago
They have awesome customer service and repaired my car in a timely manner. My car was messed up and you can't even tell anymore.

  Carey Barnes
a year ago
The staff was friendly and courteous. They did an excellent job on my vehicle!Service: Body & TrimService: Body & Trim

  Quinton Ross
2 years ago
Been doing business here with them about 5 years now great work and customer service will continue to utilize their services

  Robin Bonner
9 years ago
They did an excellent job repairing the damage to on 2012 Honda Accord. They were a lot less than most collision shops.

  Ben Rivers
10 months ago
Amazing work! And a price you can afford! What else could you ask for?

  shunna nolley
3 years ago
Brian @ Pro Customs is awesome!!! He was so professional, when assisting me. They really get the job done right!!!

  Marsha Richardson
3 years ago
Great body shop! If you need body work done, you can't find a better place to get it done. Great guys!

  Savage Redemption
6 months ago
Best shop in all of Covington strongly recommend

  Otis Nutt
2 years ago
I did not have my car painted there. They could not warrant the paint job.

  Matthew Bass
5 years ago
Great experience. Very professional. Brian and his team complete and do what they say they'll do.

  Elizabeth Curran
4 years ago
I stood in the front area for 15 minutes waiting on someone just to get an estimate before I got fed up and left

  Daphne Montgomery
4 years ago
They are good people, they do a great job!!

  Clifford McQuerter
3 years ago
Don't take your vehicle here, terrible experience

  Tim
5 years ago
very unprofessional and hot tempered employee I dealt with over the phone. NEXT!

  Matthew Hartley
4 years ago
On time and on budget. Very pleased with the work done,

  Gil Noice
a year ago
Good work done quickly.

  Fabio Esguerra
5 years ago
Disappointing repair on my Toyota Tacoma truck.