Barrett Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chuck Lee
3 days ago
They took great car of my imported JDM Toyota van, got new tires for it and even figured out the alignment specs, it s been driving better than ever. Thanks so much!

  Roger Gowan
2 weeks ago
Chris, Melissa and the staff that I interacted with were polite and professional. They did what another shop could not or would not attempt. I am very pleased with their services and the way they handled business. I would recommend to anyone needing prompt and professional automotive service and/or repairs. Thank you so much. I'll be back.

  Michael T. Justus
a month ago
On two occasions the good folks at Barrett Automotive repaired our vehicles. In both instances they were able to find parts that other shops said that they could not find. They did work that others were not willing to attempt. The repairs were made with good timing and reasonable prices. Communication all along the way was excellent. They are now my go to shop when repairs are needed.

  Melissa Cooper
3 weeks ago
Performed a miracle for me while I was traveling to North Georgia for a retreat!! . I am so impressed and forever grateful to them for helping me and my friend get back on the road safely and quickly after our unexpected car trouble. We had an SUV packed to the brim as we were the retreat coordinators. Their expertise, professionalism, honesty and kindness made me wish they had another shop in the Atlanta area! While we were there we watched them interact and take such good care of each customer. Great communication and kindness with each one! There were two customers that even commented that they were expecting to pay more than they were billed which impressed me that I heard this more than once while I was there. They were truly a blessing to me during my unexpected car trouble on my road trip. Thank you, thank you!

  Stacey A Mathis
a month ago
I've taken our truck to them a couple of times and they fixed everything I needed fixed. Plus the people have always been helpful, extremely nice and accommodating. I haven't had any problem with anything they have worked on. I'll continue to use them for my vehicle repairs and recommending them to others.

  Doug Brady
a month ago
Charged over 200 dollars for an oil change and tire rotation back around 6 months ago. Pressured my girlfriend numerous times with lots of unnecessary replacement parts like wipers, brakes, battery and more. Well this morning while driving to work the car starts shaking so car was took to another mechanic shop in Cornelia where it was noticed that one of the tires was only being held by one lug nut. Major mistake by Barrett auto. So pressure sales antics and very irresponsible work of not tightening lugs on someone s car is outrageous. Instead of owning up to the mistake Barrett s argued that someone else had done work to the car that this didn t happen at their shop when we all know it did. Save your life and money to spend by staying away from this establishment. Only leaving this review after speaking with Barrett s a couple times and not even a sorry or anything from them.Car was only driven about 6000 miles not 20,000. No service had been done on car since Barrett had the car. I would expect better customer service for a 200 plus dollar oil change and tire rotation. No worries just posting our experience.

  Jennifer Wilson
2 weeks ago
We loved going to Barrett for years until on our last visit when they tried to unnecessarily raise our bill by $750 for a supposed factory required service. We went to a dealership for a recall & were told that our car would only need that service if there was a problem. With everything costing more we do not appreciate the price gouging. The Shorkey Nissan Dealership was honest a reasonable!!

  Caitlin Salas-Lopez
2 months ago
They did an amazing job for me both times that I've been. I've had trouble with an oil leak for about 3 years, everyone that I took it to pretty much told me all the same crap. When I took my car to Barrett they were able to give me an answer cause they actually took the time to look into it and believe it or not it's a simple fix instead of how complicated I thought it was going to be. Thank you for doing an amazing job and for taking the time to actually look into the problem. I'm beyond grateful for y'all and will always bring my car to y'all when it needs to be serviced.

  John Pawlowski
2 months ago
Nicole was great and very friendly. I was from out of town, visiting a friend and my tire was leaking, due to a nail. They fixed my tire right away and charged a fair price of $26. They patched it correctly (from inside), instead of just doing a plug.

  Charles Gibbs
2 months ago
This review is for the Barrett in Cornelia. They used to be reasonably priced. But, about a year ago their prices went through the roof! There are MUCH better local options available. Recently, they actually gave me an estimate that was more than a dealership would charge. It's the third time within a year that their estimates were WAY OVER everyone else in the area. Do your homework, there are far better options available!

  Rileigh Smith
2 months ago
Barrett s was awesome. My car battery died so I had it towed into the shop. Jessica was so helpful and explained everything so I knew what was going on. I would definitely recommend this place to anyone and I will be back to get more work done

  T Paul
a month ago
It was a great experience. I was having a rough day when my car broke down and I called Barrett Automotive and they got my quote quick and had my car back to me very quickly. Highly recommend.

  Ted Lehman
5 months ago
Barrett Automotive did an excellent job with my Infiniti. I was very happy with the service. You can be sure I will happily recommend Barrett Automotive to friends and family. Thank you so much for the follow up phone call I really appreciate it.Service: General repairs & maintenanceService: General repairs & maintenance

  Dustin Beckett
a month ago
The service was quick and office staff very polite. I actually called at like 2pm on a Friday and they managed to squeeze me in for an alignment the same afternoon. I would definitely be going back for any other work.

  Michael
4 months ago
My 2013 Tacoma wheel bearings failed on the rear. Chris and his techs replaced the bearings and and now running super smooth again. They did an really excellent job, with much better cust service than I have received at the dealership. They are now my go to for any problems Im having with my truck ! 5 stars !

  Tom
3 weeks ago
Very Professional Shop and personnel. I took my 25 year old truck there for some much neglected care. While it took a few follow up appointments all was fixed. 3 year 36,000 mile warranty on all work is a definite plus.

  timberly burton
5 months ago
My fianc�'s Lexus had a horrible grinding noise near the front tire and the mechanics found the problem within 5 minutes! All of the staff are very professional and honest. Thank you so much for your services!

  curtisckey
2 months ago
Highly recommended. This is a very efficiently, and professionally run shop, and that s something that s getting pretty scarce these days.Basically, they find the problem, provide excellent communication as to the exact nature of the problem, get your permission to fix it, and fix the problem.This was a problem on a Lexus, a problem that CarMax couldn t even find, the Toyota dealership couldn t fix, and the Lexus dealer wouldn t fix.

  DeAne Spinks
2 months ago
Very clean place. Everyone is very friendly, professional and knowledgeable with what they do. They will be my new automotive Shop..im.very impressed with Barretts Automotive!! Great Place Great People!!

  Stacy Lester
6 months ago
Everything my car needed was complete in a timely manner. Jessica was easy to work with, super knowledgeable, and made everything very simple for me from start to finish. I was very pleased and will most definitely be back. Thank you so much!Services: Air & cabin filter replacement, General repairs & maintenance, Battery, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Battery, Oil change

  AJ Buendia
9 months ago
Quick efficient service and got me in right after I called and patched my tire! Even took the liberty of replacing the spare with the patched tired and putting the spare back in the proper storage spot. Great customer service for a great price. Great introduction to their shop and the kind of work they do and I will definitely be back!Service: Tires

  Catherine Cornelius
5 months ago
Barrett Auto came to the rescue when the sensor in my radiator died in the middle of our vacation trip. They jumped on the problem, quickly diagnosed the cause, located the proper part, obtained and installed it, and had us back on the road in about an hour! Absolutely saved the day for us. Thank you for being my heroes !!!Service: Electrical repairService: Electrical repair

  cory ivester
2 months ago
Did a phenomenalJob of keeping me updated on my car and helped me understand the warranty I'm glad I chose them to fix my car ole posey did wonders to my car!!!!

  Charles Kim
3 weeks ago
Great place with friendly people! Did a thorough job on my pre-purchase inspection and explained everything to me. Highly recommend!!!

  Tom McCoy
6 months ago
Barrett automotive is a very professional and reliable business. They told me what was wrong with my Toyota truck and fixed what I wanted repaired! I would recommend them to anyone.

  Millie Sheffield
3 months ago
Barrett automotive was very professional and knowledgeable. They always kept me up-to-date with what was going on with my car!

  Claudia Goicoechea
2 months ago
Great customer serviceGreat serviceBest price for my Mercedes oil change and thermostat replacement.No need to look any further this is the absolute best place to go for your cars needs

  Brenda Currie
2 months ago
Fluid dripping from under truck. Radiator leaking had to replace. They had the work done with in 24 hours. This team ie AWESOME!

  Jim Bascom
8 months ago
On our way home from a month of camping in the mountains, the transmission failed nine hours from our Florida home. We were almost in a panic. Our E-350 van barely made it to the shop. A stranger in a gas station recommended Barrett Automotive which we will forever consider a great blessing.Barrett Automotive is an exemplary business. Owner Nicole and shop manager Chris and their team could not have been more professional, pleasant and helpful. Their follow up is one of many reasons why they deserve and are awarded "The Best Of" year after year. On a scale of one to ten, my wife, our dog and I rate our experience a solid twenty. No kidding. We offer them our most sincere thanks, deepest gratitude and wishes for continued success.Service: Transmission

  Dolce Tierney
8 months ago
They got checked my car and let me know everything that was wrong before hand and they took care of everything in the time frame that i needed and now my car is running better. Definitely recommend if you want someone to take care of your car. They also recommend work that urgently needs to get done. Very thorough and will definitely come back here in the future!!Service: General repairs & maintenance