AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chris Carmack
4 months ago
Never again they don't value there customers her in cleveland ga. Ask a question get laughed at. Never again will I do business with these people. Of you want better service go to advanced or slack Napa in town way better. Rather spend a lot more money then to be laughed at.

  Chandra Westafer
4 months ago
Britt came out and changed the bulbs in my headlights! Another changed the batteries and another changed wipers!!! Everyone was so helpful! I highly recommend Autozone!!! They were amazing!

  Fiorella
a month ago
They helped me out during my dead battery incident that still had warranty.

  gary mitchel
4 months ago
Helpful staff, good prices. My first stop for my car needs.

  Valerie Lindemann
10 months ago
Stopped at Auto Zone with concerns on battery. KYLE was great! Cleaned battery connection and did a check to ease my concerns. Educated me on car facts and couldn't say thank you enough.

  Sarah Ford
2 years ago
I have a 2003 Ford Expedition and I had NO IDEA how to change out a headlight. Thankfully, Bronson helped me out. He got out his tools and got the light changed for me. It was a learning experience for us both. He was so kind and polite. I wish all retail workers were as great and as helpful as Bronson. THANK YOU BRONSON!!!

  shina rae
4 years ago
Usually a trip to the auto parts store is quite unmemorable, I've always found the employees polite and willing to answer questions if needed. But there is an employee at this store, Skylar, who is always goes beyond (including the time he stayed after closing to make sure my husband and I got the right car battery & got it hooked up so we could get home safely after a long a road trip) in a way that makes running the errand a enjoyable. For someone like me who knows little about cars, I appreciate his knowledge and proactive attitude.

  Susan fortner
5 years ago
I am ashamed to. say I don't know the young man's name But his customer service was phenomenal. I literally just have left at 8 tonight and I couldn't be more happierNot only did he help me get the oil cap off of my Jeep Cherokee, but he was so knowledgeable in the problems I was facing with the vehicle . Not only was he able to give me precise and knowledgeable instructions on things that could be affecting my vehicle, he also was very knowledgeable on the different problems that this brand and this line has He even put the oil in the vehicle for me . This young man is a wonderful addition to your company and thank you so much for helping me

  Wendy McQueen
a year ago
The guy who helped me was extremely knowledgeable, helpful, and professional. He installed my battery and had me on the road on no time.

  Jakob Sackel
4 years ago
Good people that are informative and helpful. Although someone didn't know how to put wipers on and I myself, an amateur, followed the simple instructions for the three vehicles that needed new wipers. At least they helped me find the correct sizes for all vehicles.

  Melissa Lyssa Ayers
3 years ago
This is one of the best locations! Very friendly & helpful staff...I'm very impressed with the way I was taken care of AND how my part was delivered the same day. Excellent job guys... Thank you!

  The YouCantLotorMe
3 years ago
I had simply a loose fuse nothing more than that and they were fantastic professional really nice Jordan T is the one that helped me super courteous great place to know of and 10/10 would recommend to a friend and they re just so kind helpful and don t seem to be out to just get your money like a lot of places will.

  Auston Scott
3 years ago
My 1999 Nissan Pathfinder broke down not too long ago. I walked into Autozone and gave them the code. A very kind gentleman named Trevor helped me. We diagnosed the problems I was having, and we decided to get a new distributor. He even walked me through the steps of installing a distributor.I went home, and I was able to install the distributor by myself... and surely enough it was the problem I was having! So now the Pathfinder lives another day! All thanks to you Trevor!He is very kind and smart. one of the best workers I ever met! Trevor deserves a raise! A true professional!Hats off to you, Trevor!

  Bridget London
3 years ago
I'm sorry to you autozone. I didn't mean to give you a 2 star review. It was by mistake. I agree that you do strive for excellence and that is why I choose autozone most of the time. You are great. Employees are very helpful and ready to get you the tools/accessories you need for your project.

  Wendi Upton
3 years ago
Yay for Cody at Autozone who helped get my friends back on the road today! So impressed with how helpful and friendly he was installing the battery and wiper blades! We will definitely recommend this store and use them in the future!!!

  Shane Grizzle
6 years ago
I dropped by to sort out an online order close to closing time. Phillip and Skyler help me and worked through the problem well after closing time until it was resolved. I am impressed, will definitely go to Cleveland's Autozone for future purchases and help.Very helpful, Great service.

  Meg Rogers
3 years ago
I believe his name is Jordan maybe Josh but he was very helpful even considered my needs once leaving the store in order to accomplish the needed vehicle task set out for and without his inquiry at check out to ask if I had the special tools needed to do so I would not been able to do timely without having to figure out all on my own who knows if I would have been able to and wasted my money and time all together then end up having to find a mechanic to take my vehicle to been out of a ride during the time it would take the mechanics to get to it and all the dollars more it would have costed!!! Not only was I like no I do not have & how much but learned at that point I could rent the tool return it to a different autozone in another city where I was traveling to and get the full amount right back in my pocket for which I did and cost me nothing extra in the end. Mission Accomplished! In fact anytime I ve been in this store next to Dominos Pizza everyone has always been extra helpful and in educating me on things I otherwise would not have known from being just becoming a single mom DIY YouTube Mechanic

  Jesse Phillips
5 years ago
I came here several weeks ago to buy some antifreeze. I selected my product and went to the register to pay (no one but me in line). Another person walked in and the store associate went and helped them and then ushered them in front of me to ring them up. I put my merchandise on the counter and left. Not good business etiquette.FYI Tractor Supply had the same 50/50 mix for 3 dollars less.

  Carl Hummer
a year ago
Many thanks to Victor for taking the time to show me how to install a new tail light bulb (August, 2022).Carl Hummer644 Lothridge RdCleveland, GA

  Melony ReeseMc
5 years ago
These guys are awesome. I went when I got off of work it was 15 minutes before they closed. I left my credit card at home they were sweet and let me drive home and get it even though it was after hours. Thank you guys

  Patrick J
4 years ago
Was easy to find what I needed, which was good since the employees were busy having an intense conversation, one that I had to go behind the counter and into the part's shelves to interrupt just to get rung up so I could leave....

  William Chastain
a year ago
Typically has stock in things i am looking for when it comes to automotive needs. Friendly staff, and more knowledgeable than other stores visited.

  Janine Gill
2 years ago
The employee was so great and answered all the questions and had no problem installing my battery

  Randy Pruitt
a year ago
Always have multiple choices on parts I need,get rewards points& actually get to use them& parts counter folks always on point&friendly

  Holly Schultz
6 years ago
Went there on a Saturday and the guy was so rude and didnt even offer to help us then went back on sunday and the two guys were so rude and didnt want to help us and i told them i would be calling corporate office and the guys just laughed and one of the guys was a manager and got smart with me and my hubby wont never shop there

  Roger Dayton
4 years ago
We have so many choices in this town as far as auto parts stores. This may have been my first time using the auto zone, they were friendly and knowledgeable and I had a good experience.

  Kim Adams
5 years ago
Normally Cleveland auto zone is very helpful and friendly but today all the employees was just rude and acted as if it was a bother to for them to have to check to make sure the part I had was the right one since none of 3 workers including a manager asked if I needed help.

  Mike Knightly
2 years ago
Dead battery at the top of a North Georgia mountain. Got a jump, drove 20 miles to Autozone. Diagnosed bad battery, got a new one. Also helped put it in my truck. Check out Autozone, be glad you did.

  Susan McDonald
2 years ago
The employees is what makes this AutoZone fantastic!! I love coming here, they are always so helpful. And very knowledgeable

  haylee Brookshire
a year ago
I can t remember what their names were. But they did amazing absolutely amazing service!