Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Earl
5 years ago
I simply left. About 2 years ago, the service center was pretty decent. If I had to choose any nearby location this was it. Now the service is just plain awful. Went for an oil change about 3 months ago, and it took well over 3hours. Shrugged it off, coughing it up to a one time experience. Decided to try it again, but very skeptical this time around. Drove my car up, 3 workers(one being the automotive department manager) standing outside. No one comes up to take my service order. Wait a few minutes(10-15), and still no one comes up. Get out, go in after a few minutes, finally someone comes over to place my service order. I go in the waiting room and watch to see what they're doing. Two service members leave the Automotive shop, and the department manager leaves as well. Cashier walks up, and I inquire as to what's going on in the shop? Why isn't my car being serviced? She tells me that they went on break. They went on break? Both of them? At the same time? While two cars(One behind me) were waiting to be serviced? I understand employees need breaks but this was at the START of their shift. Needless to say my skepticism was correct. This place has gone very far down hill. I asked for my keys and left. Will never return.

  Anmadri Badenhorst
6 years ago
This is the slowest place I have ever had to deal with in my life. Had a tire emergency and the people told us 1 1/2 to change the tire. We were 3 hours from home and had our 2 dogs with us and they still sat around talking and playing on their cell phones for 30 minutes before even moving the car from the entrance.

  Vicki Prudhomme
5 years ago
This place is terrible I went on Sunday as I had to bring in a tire that was flat that took An hour and half but the hole time employees working inside were gripping and complaining about what other employees were not doing. Came back monday morning at 8 am to get another matching tire on front of my car and it only took them 3 1/2 hours to put one tire on and there were 4 people back there. The same lady that was bitching the day before was there still bitching. This store has the worst customer service I ever been to. Don't bother telling mangers cause they don't care either.

  George Brogdon
a year ago
I had a low tire late Saturday afternoon and the wall mart auto care center in Cedartown ga came to my rescue, removed a screw and repaired my tire. Very professional, short wait time.

  Robert Kelly Brumbelow
4 years ago
Absolutely stole $45 from my elderly mother.Bought an everstart Battery with a 3 year replacement plus 2 years prorated warranty for a very common car.Less than a year later the battery fails. I understand that this happens some times.What is not acceptable is charging her $45 for a lesser battery and telling her to come back later and then they MAY honor the warranty. They gave a BS line about not being able to get a battery in under a week and not letting her return the battery they sold her today.So let me get this straight, they are refusing to honor the warranty, stiffing her for lesser battery and on top of it all, after acknowledging it should be under warranty they said of my complaint:"Umm whatever".

  Pedro Flores
4 years ago
I don t recommend you get an oil change here. When I went they didn t put the motor craft oil filter I paid for. They didn t add any oil either. They then asked me if I wanted them to switch out the oil filter, obviously I want you to change the filter! I paid for a motor craft oil filter, not the cheap one you put on there. They may of not even changed the filter at all since I didn t check to see which one was already installed. If you pay to change your oil here mark your filters and make sure they change your oil. I would put zero stars if I could.

  Barbie Redding
2 years ago
I would give a 0 star if I was able. How can they sell tires when we can't find anyone back there every time we try to buy tires.Service: TiresService: Tires

  Val Lawrence
3 months ago
Was not able to do what I needed repaired

  Candi Aintright
a year ago
No one answers the phone.Lost my sale of 4 new tiresBecause of it. No answer for 2 days.

  MC Gains
4 years ago
Sloooowwwwwwwwwwwwwwwwwww at doing simple oil changes. Time quote was WAY off! Plan to be there for at least a couple hours or more!

  Latoyia Spurgeon
2 years ago
Eric & Kevin were soooo helpful & did a FANTASTIC job on my car. I will definitely recommend Walmart.

  THE DRONE TRUCKER misc. videos hammer down
a year ago
Came in at 5pm and they was closed even tho google says open till 7pm talk bout lazy ppl

  Stormy Steward
a year ago
Closed at 4pm the past two times we went? Once on a Wednesday and once on the weekend?

  Dewey Harris
7 years ago
Redicilously slow. It takes 3 people to change a tire and 2 hours to swap change two tires and a oil change. Never again.

  Deborah Foster
a year ago
Can never reach anyone to inquire about their tire sizes and sales

  Deven Pittman
4 years ago
They couldn't fix my car and made me wait for two hrs before they told me

  Cody Pyle
2 months ago
Great service

  Cheryll _Couch
a year ago
Nice.. quick service and like changes

  Jp Tunrp
2 years ago
It went good, very professional and curious,

  Russell paris
2 years ago
The worse place ever. Just take my word for it.