Mavis Tires & Brakes

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Terza Engle
a week ago
My car was making an awful noise. I brought it here and Dustin and his crew were very nice. They did not treat me like a dumb blond. They told me i needed brakes and what cost was upfront. There were no hidden fees. While changing the brakes, they noticed I had a small hole in my muffler but did not pressure me to replace it at that time. I am impressed by how i was treated. The kindness and respect shown by Dustin and his crew is commendable. Good Job guys. Keep up the good work. I will return with my car to get the rest of the work done. Ladies take your car here. No hassles, no disrespect, just good honest people doing a good honest days work.

  Brian Rogers
2 weeks ago
I was very pleased with the service that I recieved at this location. Dustin and his team did an excellent job in helping me with an automotive issue that I had been experiencing. I would highly recommend anyone needing automotive needs to visit them. Competitive pricing and great interaction across the board!

  Tristan Rhodes
2 weeks ago
Dustin and his crew were very knowledgeable and helpful when I came in to have my vehicle serviced. I was informed of other issues or concerns regarding my car, but was not pressured at all into getting anything done. Overall great experience! Dustin has gained another loyal customer for sure!

  Lauren West
a month ago
This place is unbelievable! From the first time i have brought my car here, Dustin has been and always will be my go-to guy! Always smiling, professional, and gets my car taken care of right away! they have all around the best staff i ve ever encountered. I Highly, Highly recommend this specific Mavis Tire and ask for Dustin! You guys are amazing!

  Miss Red High Heals
2 weeks ago
I am currently going through a rough time financially, and I got pulled over for my brake light being out this past Friday; therefore, I needed a new brake light. I went here and they took complete care of me. They were so hospitable and had me out of there within minutes. Every employee I encountered was exceptionally nice especially the guy manning the counter. I can never explain what his small act of kindness meant to me. If you want to be treated well, go here! Karlie

  Dana Miller
a week ago
I came in for a tire rotation and a rebalance of my tires. One of my tires were slightly more worn out than the other three and they wouldn't rotate my tires. The first man that put my information into the system for the service came out with me to the car so I could get the mileage. At that time he noticed the tire and said that generally they don't rotate the tires but he would take care of it anyway. After my car was pulled in, a technician also noticed the tire and called someone else over who in turn, came to me to let me know again about the tire and told me they aren't going to rotate the tires because of that issues. I explained that the first gentleman informed me of the issue and was kind enough to let me get them rotated. After explaining that to him he still refused and did not take the first man's word for whatever reason. I don't know weather that man up front was just a counter worker, or the manager. If he was just a counter employee, they shouldn't be allowed to make empty promises. If he was a manager, they completely ignored the fact that you offered to help me. All over a simple tire rotation. I just didn't appreciate the level of unprofessional behavior they displayed. The first man had left shorty before this even occurred. Maybe that's why they chose to ignore his promises. With no feelings of recourse, I guess they felt they could just do whatever they wanted.

  Jasmine AnxiousIvy
a month ago
Dustin and his team were absolutely amazing. I was traveling and they were so helpful and efficient. I am eternally grateful for their kindness and generosity. 10/10 highly recommended.

  Christina Bohannon
6 days ago
WARNING!!!!!! My experience with the Cedartown store started off as a great experience, but ended badly. I scheduled an oil change new tires and an alignment on my car. I went into the store, getting the oil changed and tires put on my on my car was a breeze. Customer service was great. Dustin and Terry took care of me. Their alignment machine was not working properly, so he suggested I go to the Rockmart store or come back later in the week to get my car aligned. Since I had just spent so much money on tires, I decided to go ahead and take my car to Rockmart to be aligned and thank God I did. The rockmart store caught a crucial mistake that could ve been huge from my car. The Cedartown store did my oil change, they did not put the washer back on the plug for my oil pan, and I was losing oil from Cedartown to Rockmart.EXTREMELY PISSED!! When I called and spoke to Dustin over what was discovered at the Rockmart store, He apologized and swore he would make it right By giving me a free oil change the next time I came in to be serviced. Therewill be no more next time, I paid $120 for a mistake that could ve been catastrophic for my car!!! NEVER USING CEDARTOWN AGAIN

  Ramon Ortiz
2 weeks ago
If you don't have time to change your oil or if you're in need of some tires and or brakes this is the place to go I do a lot of driving so I'm always needing a quick oil change be sure to ask for either Dustin or Terry as they've always been so helpful and get me out of there quickly.

  Stacy Blake
2 months ago
Cody and the staff were extremely knowledgeable, courteous and helpful. We needed assistance with an air problem on tires for both our camper and truck. They quickly solved the problem. We highly recommend you see them for your tire needs.

  Joe Hicks
2 weeks ago
I have had some bad experiences at Mavis in the past but this one was so different. Dustin Everett treated me like family from the moment I walked in and I was frustrated when I got there but by the time I left he had resolved my issues beyond my expectations and I feel like I was with family. Shot out to Mavis cedartown but especially this dude Dustin! Y'all could take some pointers from that dude in how to make the most out of the customer experience from this guy

  Bethany Payne
a month ago
Dustin and his crew were absolutely fantastic! Very knowledgeable in what they all do! Also, the kid area was perfect for my little! I ll be telling all of my friends and family to swing by!

  Darin Smith
2 weeks ago
Dustin and his team are awesome!! Dustin is always my go to guy when it comes to servicing my vehicles. Thanks again Dustin

  Ashleigh Thurman
5 months ago
My husband and I had to get some work done on his car. We were very pleased with the kindness and knowledge from the staff. Amanda made sure we knew exactly what was needed and explained it thoroughly. The building was really clean and the wait wasn't long at all. I would 10/10 recommend!

  Tiara Penson
5 months ago
I came here to get a check on my tires and was greeted with the most phenomenal customer service I ve received in a really long time. I highly recommend that you come and check this place out for any tire services you may need. The staff here is super sweet and extremely helpful. I am truly appreciative with the services I was provided with today!

  Amber C
5 months ago
New Location! First customer!Friendly front desk staff and quick service. I received new brakes and a brake flush. I believe Eric? I didn t remember to grab his name, was visiting from another store to assist in their opening, but he was a great resource as well. I ll be back for tires and an oil change later down the line.

  Georgia Gresham
a week ago
Dustin was fantastic and took great care of me and my car! Great customer service!

  Russell Barron
5 months ago
Quick shout out to Mary & Randy, great customer service! Nice, clean facility. I had tires and brakes replaced today. Thanks for updating me throughout my wait. Also, Mary, thanks for the light hearted chat.

  jonathan ballenger
2 weeks ago
I was totally happy with the service. The manager was very knowledgeable and helped me get what I needed for a fair price Will recommend to my friends for sure.

  Jay Black
5 months ago
We found a screw in one of our tires but couldn t tell if it punctured the belts, as the tire wasn t leaking any air. The Cedartown Mavis crew removed the screw and confirmed the hidden part of the screw had only been embedded in the outer tread by conducting a leak check. They then checked the tire pressure on all four tires and said there was no charge. The helpful service writer also gave me a quote for a tire on another vehicle while I waited. Excellent customer service.

  George Oxenreider
2 months ago
This is my new and exclusive establishment for my automotive needs. Staff is great, very helpful and informative. Go to great lengths to take care of anything needed. Mechanics are very knowledgeable and very diligent.

  Penny Richards
5 months ago
This was the absolute worst experience I've had add a tire dealership/ repair shop. I went in and told the folks there that had just bought the car and I wanted to get the oil changed and have them check everything out good for me and they said it was not a problem. An hour later I went back and they were not done. When I asked about the check engine light and filters and all they said they didn't check either thing. I was told the battery was corroded and they said I would need to clean it myself. I asked if they would put on a wiper blade for me and they said yes. The guy BROKE IT as I watched. I left on a rainy day with a BROKEN OFF wiper arm and no offer to replace it or give a discount on the service. I left $93 poorer and wasn't even sure they changed the oil. There was only one guy in uniform and at least 3 20something year old guys around. I don't even know if the guy who broke my wiper even works there or if he is just a buddy.I ended up going downseveral miles away to an express lube and having my car looked at by a professional. This place is newly opened and they DESPERATELY NEED TRAINING. Don't tell a customer you will do something if you are not able to do it or trained to do it.DO NOT GO HERE!!!!!

  Amber Winslett
4 months ago
Shout out to Mandie, she was so helpful and sweet. The whole staff was kind and I felt like I was very well taken care of. 10/10 recommend.

  Ricky McCulley
3 months ago
Thank you Mavis tire Cedartown. After calling several times (over an hour and a half )to WAL MART and repeatedly being put on hold six or more times and hung up on three times I went to get tires on my wife s car and was met at the service doors with a tech that proceeded to tell me (with no greeting) that they were going to lunch. I asked why calls were being put on hold and then disconnected he says no one was there to answer the phone. If a service center is open number 1 someone should be at close distance to receive calls 2 both techs shouldn t be talking a lunch at the same time, someone should always be manning the work station.Now Mavis, I gave them a call at 3:30 and they answered and I told them my situation that my wife had a fairly long trip tomorrow and needed tires they informed me that they would be able to get me but would be close to closing before they got the tires done. Now here s the kicker. After inspection I was informed that the car needed an alignment and if I wanted to have it done they would stay a little later to make sure it got done so she would have her car tomorrow. Now that s great, awesome and amazing customer service. Thanks guys we will be back. Way to win my business!

  Michael Sutton
3 months ago
Took my vehicle in for new tires . Wound up leaving with extra damage to my wheels from where the technician decided to use a lug socket too small for my lugs . I hear a banging while waiting on my tires to be installed and look out and see the technician pounding a socket onto my lugs with a small sledge hammer . I asked the manager why he was useing a hammer on my wheels she said he said he s having trouble getting the lug socket on the lug nut . He was useing a size too small was the problem . So not only did he damage my lug nuts he damaged the actual wheels 3 of them . There solution was to refinish 1 of 3 wheels . Yes I said 1, 1 wheel out of 3 that were damaged by their technician. I would not recommend you use mavis tires at all . Walmart would do a far better job .

  David Templeman
2 weeks ago
Ask for Dustin he is the man. Very professional. Thanks Dustin for all your help and good advise!

  Adam Parker
4 months ago
The service was excellent. I got what I needed taken care of quick and efficiently with outstanding customer service. Good job Mavis.

  Haley Abbey
2 months ago
Had a wonderful experience at mavis in cedartown! The staff were super helpful and friendly, and the services were quick.

  Joseph McLendon
5 months ago
Highly recommend Mavis Tire in Cedartown. The entire staff is extremely nice and knowledgeable. The store is in a very convenient location. Great overall experience.

  Mary Brindle
2 weeks ago
Terry and Dustin were great! Service was top notch! Highly recommend!