Matthews Garage

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jungkeun Kim
3 months ago
These are very shabby companies. Towing 10 miles costs $2,285.00. There are no thieves like this anywhere in the world. They are very mean people who take advantage of other people's weaknesses and try to extort money from them.

  Michele Bates Gilbert
a year ago
I ve used Matthews Garage twice so far and have been pleased both times. They are professional, courteous, thorough and efficient. We were in need for towing and service. Highly recommend ~ Five Stars

  Amanda Tyler
7 months ago
This place was so nice to us!! We had one of the worst 48 hours ever! These people went above and beyond to make sure we were okay! That we got our vehicle fixed and made it home safely!If they aren t working with you on something, maybe it s your attitude! Getting you car towed does suck. But it s not their fault they are following laws. Tara was so sweet! She helped us through it all! Never had a car impounded before. But she was so helpful!She even texted to make sure we made it back to Florida!Literally some of the nicest people I ve ever came across!!Be kind to them! They are only doing their job!

  Charles Lackley
5 months ago
I had the pleasure of being able to train at Matthews facility for my wreck Master class they were the most kindest people you could ever come across the atmosphere was beautiful Matthews made me feel like family the two weekends I had a chance to spend over there the Matthews I would say would be one of the families that you would love to be a part of because of their southern hospitality and the love that that they give most of all they are god-fearing people they will always have a place and a place I would visit thank you again Matthew and his good friend Martin's will forever love you guys

  Brandon
3 months ago
AVOID THIS PLACE AT ALL COST!!!! They are nothing but money grubbing scammers. If you have any problems you re better off visiting a five year old with his toy tool set!

  Scot Huebner
a year ago
Some companies are so egregious with their lack of scruples, they make me waste my time doing this.They were called, because my driver was stuck in the soft shoulder and could not get out.This was called in by the officer that pulled the truck over for an inspection.After the truck was pulled out, I received a call that the bill was $906.40. I asked for a detail of the charges and was told: "This is what we charge."So, I can't get a list of the charges or a copy of the invoice? No, I could not, until AFTER the bill was paid and the driver got back to the office. I called the office and told the person that answered the phone I was taken aback by the charges and would like to know how they arrived at that. I was transferred to Cody.This conversation did not last long as I asked how this charge was calculated and was told: The charge is normally $1250 for any wrecker to go out, but since the GA officer called, it was only $800, plus fuel surcharge. Your truck is not leaving until the bill is paid and if it take more than 30 minutes, I will hook back up to your truck and haul it back to my yard.I still need a bill.I deal with a lot of people and for someone to get that nasty and defensive of what they are doing that quickly with an ultimatum of severe consequences tells me they know they are just raking everybody over the coals, but do not care. Napoleon Complex comes to mind.I have attached the invoice ticket they were willing to send me, to confirm the amount they were charging. No detail, just a total.I think it goes without saying that I do not recommend this company in any way, shape or form.

  Brenda Cornett
a month ago
They charged 1000 dollars to tow a van 15 miles

  joshua holbrook
5 months ago
I ended up calling Martin's because Martin's was $40 cheaper and got to it right away. I only needed my vehicle towed about 3 miles.

  Sommer Priest
a year ago
The are nothing more then car theives they jack the price up so much you are unable to pay their 1000 of dollar fees to get your car back and then are unwilling to work with you to pay it when I know for a fact there prices are inflated and they do that so that your unable to get your car back so they can take your car to auction to make money off of your circumstances and flatten my tires after towing .after speaking with several other services in the area told me they were overcharging and stealing people's cars but do it in a way that seems legal. Do not recommend and do not let these theives tow your CA under any circumstance. O stars. After speaking with owner Jeremy he pretty much laughed in my face because I was unable to pay is outrageous price of 1080 for towing my car. Total scam that got going on . Totally dissatisfied with him and their operation that got going on with bartow county . And plan on taking legal action. To seek justice in this situation . When my car was already towed illegally. I stand firm on this situation. It is making me give them 1 star even though I am saying 0 stars.

  Dane Bush
6 years ago
Both their automotive and body shop have provided me with excellent service. They provide great qualities of which many expect out of a repair service:* Great communication* Honesty -- You don't pay for what you don't need to pay for.* Diligence -- Investing the correct amount of time into diagnosing and repairing an issue.I was impressed at how devoted they were to getting the job done right, instead of just getting it done .

  Rocky Hamilton
6 years ago
I just picked my 2001 Dodge Ram up from the shop. Matthews towed, diagnosed and repaired my truck for a low cost and didn't try to pitch any unnecessary maintenance or repair. Very professional, very friendly, very efficient. You are in good hands with Matthews Garage Inc!

  Pam Terry
10 years ago
My car slid sideways to dangle precariously on the side of the straight down cliff on a rainy, Friday night. Donny of Matthews Garage arrived quickly and assessed the situation since this was not a simple pull-out-side-of-the-road tow. A wrong cable attachment could tip the car over the cliff and improperly placed equipment could damage the car.Donny expertly used his cables and other equipment to skillfully pull that car sideways back onto the road whereas I happily drove away. Excellent job.

  charles Martin
a year ago
Matthews Garage was the best part of a very bad day for us. Their professionalism and respect was greatly appreciated!!

  Tytiana Williams
5 years ago
This was my first and most amazing experience at a shop. I pulled right in and they all stopped what they were doing to help me. The service was super fast and cheap. I will be returning for all my mechanical needs!!

  J Winfrey
4 years ago
They illegally towed a vehicle of mine that had broken down on the side of the road. It was only left for a matter of hours, off the road and out of the way of anyone. The property owner is required to have notices posted on the property in order to tow immediately unless vehicle is blocking driveway or is a hazard to traffic which mine was not. Very dishonest company that obviously is not familiar with the actual towing regulations and laws.

  Kevin Barker
4 years ago
My wife and i were strained and tried for 3 hrs calling no less the a half a dozen wrecker services and they all said it was out of there way? This is one of them !! Do not recommend... Not that it would do good unless your broke down in there driveway !!

  Julio Garcia
3 years ago
I have no idea how this company is even in business. I needed there services and they told me they would be there to assist me in 30 minutes. 45 minutes went on by I called and they said someone would be there in 30mins. After waiting and no one should up someone else called me from the same company stating that they were busy and cannot come to assist me. This company is totally laughable and so unprofessional. Guys do yourself a favor and use ANY other company but this one.

  Aaron Tesch
8 years ago
Mathews always takes good care of my vehicles (Motor Home & Ford Explorer). Rex is quick to diagnose any issue and make the needed repairs.

  Michelle Arp
4 years ago
These guys are fabulous with diesels! They fix everything, but they are especially talented with diesel trucks. Shout out to Rex, my buddy.

  Heather R
3 years ago
Great customer service. They always take care of us even when we call last minute to transport our equipment.

  Gail LMT
4 years ago
Fair and trustworthy, they always keep me informed and check before performing aby additional service.

  Trap Watkins
5 years ago
Damaged our motor home and they are very unfriendly people, overcharging for the tow 300$ more than everyone

  Danny Riker
5 years ago
Good communication and fair prices driver was on time and took care when handling the car

  Sherry Massingill
5 years ago
Young male came to tow my truck and he was the sweetest young man thank you

  Ronnie Watkins
5 years ago
Very knowledgeable mechanic and very friendly staff plus timely repairs

  Rick James
6 years ago
The tow truck driver had a bad attitude not a good experience getting towed

  Amanda Dawkins
4 years ago
Their employees will run your dog because they are drunk leaving work.

  Leonard Burtea
3 years ago
Great fast service, more than reasonable rates

  Mary McCurley
5 years ago
There truck service is never there on time! You need someone who ll actually get there on time

  Bob Davidson
4 years ago
Best folks in bartow county ga..honest folks..