Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tha Prince Mr Daniel
3 months ago
Mr. russell is dedicated, determined, andDependable Is prices are reasonable and and I'm from Atlanta, and I travel out there to let Mr. Russell fixes my car's. So you know he has to be good to drive that far he's the best in cartersville and North Georgia, hands down
bubba bailey
7 months ago
The mechanic was unprofessional and don t know what he doing. He says one thing and mean another. He tried to get over on my sister and we already paid and got proof of which he trying to say he didn t. He fixed something that he wasn t supposed to without permission and trying to charge extra for the labor. I understand if he called and say another problem and we give the green light to fix it but he didn t. He had the cars for months and keeps promising us that he will have it fixed . I recommend nobody to go to this shop ever.
Debbie Carr
2 years ago
I personally did not use Keith but my sister did, He completed the work on her car very quickly. Keith stood by the price quoted. Can't thank him enough for getting her car back so fast. Definitlely a trustworthy honest mechanic. We will be coming back here for all our vehicle services . Thanks so much Keith.
Carl Zook
2 years ago
I had both exhaust manifold gaskets replaced, Keith is a professional mechanic and done an excellent job. He is honest, dependable and very reasonable on his prices. I would definitely recommend him and will definitely use him again in the future. Great job! Thanks Keith for your great work.
S Lane
2 years ago
Went to Keith to fix a brake issue Firestone mucked up and ripped me off with. Keith took me next day and literally dropped everything to make it right. He took the time to show me where the problems were with the other garage's work. I finally have someone I can trust - the price was a fraction of what I would have paid elsewhere. I HIGHLY recommend this place! Such quality and genuine care plus a great guy! A+++++Service: Brakes
Crystal W
3 years ago
Keith is super friendly, honest and knowledgeable with very decent prices. I ve taken my car to him a couple times to have work done and will continue to do so. A good, honest mechanic is very hard to come by these days
John Ferguson
a year ago
The owner and mechanic for my vehicle was extremely knowledgeable of what he was talking about. Friendly service with a great and reasonable price. I would highly recommend coming here. Very honest and hard working.
Jerrie Garland
3 years ago
Around the first of February, 2018 my car started making a bad noise and I was near a well known repair shop so I pulled in. They told me to bring back the nest day. They checked it out and told me I needed a new motor and it would cost $3700. My son Joel called Keith Russel and he had it towed to his shop on 2-6-18. On 2-8-18 Keith called and told me he had my car ready to pick up and I asked him how much it was and he charged me only $152.00. My car did great until the first week of this month and it was skipping a little and my son took back to Keith Russel Automotive and he repaired and only charged me $128.00. It drives great. I have recommend their shop to several of my friends. They definitely can be trusted. THANK YOU Keith Russel Automotive!
Melissa Rogers
4 years ago
Had car issues for 2 months, used a couple of different mechanics, and spent money on a few new parts yet the car continued with the same issue. Took it to Keith late one afternoon and called about noon the following day to ask that he let me know the amount to repair it before he actually did the repairs, I was a little nervous since I had already spent a few hundred dollars on repairs before I dropped it off with him, and wanted to make sure that I could cover the bill. At this point he had only had the car for about 7 or 8 business hours, and he answers the phone his self and when I inquired about my car he responded by saying, I've figured out the problem and was just about to test drive it, he asked that I call back in an hour. I asked if he could go ahead and let me know how much I owed him, he gave me the total. I felt comfortable with the amount, but with me being a female, not knowing for sure what certain parts are and no idea as to what they might cost, I get online and look up the part that he said he had replaced, and what he charged me was less than most of the parts that I had found online! I am very thankful that I was referred to him. Not only did I have my car back in less than 24 hours, I had it back at an affordable amount and with my car finally drivable for the first time in almost 2 months!! I highly recommend Keith Russell's automotive! He was efficient, and definitely affordable! Couldn't ask for more!
Amanda Ward-Wilbon
6 years ago
I have had the pleasure of knowing Mr. Russell and his family for the past 8 years. He is fair, kind, helpful, and very knowledgeable.He will perform a thorough diagnostic of your vehicle and explain the needed repairs and give you an idea of the projected cost before any actual work is done.In the year's that I have known him he has always provided excellent service at a reasonable cost. Mr. Russell is my go to guy. I highly recommend you visit his shop for all your automotive needs.
Mark Stover
a year ago
Keith is a good man with great stories to share. His is fair on his prices and knows what he is doing. I'm glad I found MY mechanic in Cartersville.
Luna Toons
2 years ago
I called and let him know that I needed my radiator replaced and that I already had the part. His exact words were WELL GET HERE AS FAST AS YOU CAN AND ILL BE ABLE TO REPLACE IT. I was only 4 mins away. When I arrived he then stated oh no it s gonna be about 4 hours don t you see all of these vehicles in front of you? I stated well I don t mind waiting 4 hours as long as I have somewhere to sit. And he said NOPE ITS GONNA TAKE LONGER THAN THAT. I then reminded him what he told me about how as long as I got there fast enough he could replace it and he said NO I DONT THINK YOU UNDERSTOOD ME BECAUSE ITS GONNA TAKE 4 HOURS replacing a radiator only takes about an hour, he only had one person in front of me and the fact that he wouldn t allow me to sit inside and wait 4 hours is beyond me. Terrible customer service.
Jamie Henson
3 years ago
Keith's a good guy. Had my brakes done on a Ford F-350 work truck. He used quality parts and got me in and out no problems.
David Smith
a year ago
I built Mr Russell's pool, and I learned who the best mechanic in town is. Mr Russell is by far, who I would trust with my vehicle, and money. Fast, friendly, and honest.
Susan Kimbell
2 years ago
Top rated with me and my family. Keith is honest and trust worry. And we will use him every time that we need to.
Reginald Bailey
8 months ago
One of the best mechanics in cartersville and very honest. Thank you Keith.
Liisa Nygaard
2 years ago
Keith is the best! He's very up front and trustworthy which is very important to me as a single female.
Joseph Clark
3 months ago
Very Great and Smart on the issues
Michael Messer
2 years ago
Keith Russell the owner very honest and trustworthy man does great work and is a very knowledgeable mechanic.
Jay Wise
a year ago
He found the problem with our truck immediately, didn't charge us for his advice and sent us to someone who could help
John Cavazzini
4 years ago
Great place to use. Honest and up front with you. My daughter uses his shop upon my recomendation and that says alot about trust.
Rachel Phillips
4 years ago
Great place to have your car worked on. Keith is super nice and so helpful.
Jennifer Bryant
a year ago
Was great experience in and out in no time reasonably priced.
Regina Breed
a year ago
Mr. Russell is very knowledgeable with the mechanics of vehicles.....
Orengell Harper
4 years ago
He is a very nice man do good job on vehicles
Chris Dyer
3 years ago
Friendly, professional and seems to really know what he's doing.
Terry Tidwell
2 years ago
Fast friendly device and reasonable prices
Garrett Morrell
7 months ago
Keith is the best.
Jamil Shaheed
4 years ago
Horrible overpriced and try to use confuse customer to get more money.
Frederick GRAY
3 years ago
Great service