Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ed Miller
a week ago
My daughter had an issue with her vehicle and needed help. She s away at school so it was hard to come home for repairs. Called early in the morning and spoke with Wayne . I explained the situation he was very professional and we made plans for my daughter to drop her vehicle off. The vehicle was fixed within hours and at a very fair price. Thanks Wayne for taking care of this in such a timely manner and please thank the technician for me too you guys are awesome!!
CJM 21
a month ago
We ve used Terrell Brothers for several years now for multiple vehicles. Very clean shop. Great communication. Upfront about everything. And super fast service! Complete auto care whether it s a General Motors vehicle or other brand, they ve been able to handle it all so far. Thank you!
Brock Eady
3 months ago
Great job guys, got me in and out in a few day's for a check-up on my older suv before a family trip.
WJ
a month ago
I walked in to ask about having some work done on my Ford Truck. I was told they don't work on Ford's and don't do suspension work or Engine work. Ok. Why are You in business?! Or How?! I was Polite as well. The Young Dude there is the one I talked to. He was not rude but seemed like he didn't want to deal with me. Ok.fine.
Reid_ Dreamcatcher
6 months ago
I love these guys. They have helped me in a pinch on numerous occasions. I m newer to Carrollton, it s always hard to find a mechanic you can trust. I live about 50 yards away from the shop so how lucky can you get ?!One of them had the time and patience to come over TO MY HOUSE to look at my car (the belt had fallen off). He told me to bring it and they put it right back on. Talk about real personal customer service.I could go on, but these guys are top tier in customer service, quality of fix, and honest as all get out. If they can t fix something, they ll point you in the right direction to someone who can. This place forever has my business. Thank you , gentlemen!
Stephen Captain Morgan
10 months ago
I believe this place to be very honest even though they couldn't help me with my problems with my Camaro they still pointed me in the right direction and didn't waste my time telling me they could do something they couldn't. If they fit the skill set or have the tools to do it definitely go here I just had a weird thing with my Camaro I guess only a dealership can fix besides that they seem honest and legit
Charles Torrance
a year ago
I have a fleet of vehicles at Gunn Metal Fabricators, and I've been continuously impressed with the timely fashioned work this company provides. I also take all my personal vehicles here. I've never had to question a bill, or the work they provide. Super clean shop.
PEGIE CROUCH
5 months ago
Very easy to work with. Timely repairs will definitely recommend
Self Proclaimed
3 years ago
Went in to get my rotors replaced. All the guys I encountered there were super helpful and finished the job in no time. I especially appreciated that they called me when my vehicle was ready. I had to call myself after it was well past the stated time the job would be finished at the last few service centers I've been to. I'd definitely recommend this shop for any needed repairs that they do.
The Gatman And Robin
3 years ago
I have had to put my car in the shop a few times this year and every time I have gone with Terrell Brothers. Great guys who not only know their stuff but also work quick. Very friendly. 10/10 will trust them with my vehicle if I need to again.
Edward Slater
2 years ago
Had a rattle noise I dropped off for inspection. Wayne replaced a sway arm but it did not remedy the rattle. When I reported the rattle still existed, he dug out the old one from the trash and reinstalled it then refunded my money. I asked why he would do that and refuse to fix. He said he was not a good enough mechanic to find someone else.... They were closing the shop the next week for vacation. If only he would had just admitted he didn't want to take on a job because of vacation. It was a very troubling experience. I had used this shop in the past and was always impressed. Not this time. To be fair, he did shake my hand and said no hard feelings. Nevertheless, my car still rattles and I have to take another day off work to get fixed elsewhere.Service: General repairs & maintenance
Andre Miller
3 months ago
Very expeditious with more than fair prices!!
Kimberly Quattlebaum
a year ago
I have used these guys for over 20 years. They are honest, hard-working, reasonable, and above all trustworthy. I will NEVER take my car anywhere else.Services: General repairs & maintenance, Tire rotations, BrakesServices: General repairs & maintenance, Tire rotations, Brakes
Jaime McLain
2 years ago
We've been using Terrell brothers for the last 20+ years. I completely trust them with my vehicles and feel like they really look out for their customers safety without price gouging.
Harold Peacock
3 years ago
They keep abreast of constant changes in automotive industry. They are honest and only fix what needs to be fixed! I am always impressed with their low-key approach. I have utilized Terrell Brothers since mid-90 s.
Z ulu
5 years ago
The cleanest organized automotive shop I have ever seen. THAT speaks of the quality of their work. Always fair and honest.This is a place that I feel comfortable with my wife going to by herself without worrying they will take her to the bank on inflated services and costs.To the person that gave two stars, that is disappointing and I feel like you may not have made your need clear because they have been up front and honest even if it meant they could not fix something for me. Surely there is more to the story. If you did, then I apologize for my misunderstanding.
Todd Hill
3 years ago
My son was home on leave from the U.S. Navy, his truck broke down the day before he was set to leave!!! Adrian Terrell worked all day to get his truck up and running so he could make it back to Norfolk VA. In time!!! Terrell Bros. Auto is the only place I will ever take my cars, and trucks too!!! They are a honest good hearted bussiness!!!
Deborah Garrett
8 months ago
Great people who always get the job done. Have known and trusted them for many years.
LiL Sully (LiLSully)
6 years ago
By far the best auto repair shop around!! The Terrell s are honest guys who won t rip you off and they will fix your vehicle right..Myself and the rest of my family takes all our vehicles to Terrell bros for any and all repairs..If you want your vehicle fixed right in a timely manner with very reasonable rates then TERRELL BROTHERS is the place to take it!!!
Adam Carter
11 months ago
Highly recommend these guys. They are honest, communicate well and provide great customer service.
Alec Wells
5 years ago
This has been my go to spot since moving to Carrollton. Always quick and always courteous. Car never comes back with a problem it didn't have before, and that is huge for me. I like and trust these guys which seems to be a difficult combination to find these days.
Nick Ware
2 years ago
If you are looking for an honest shop where you can get quality work, using factory parts, at reasonable rates, look no further. Wayne Terrell runs the best, and cleanest, shop in town!
Rhonda Pless
4 years ago
Honest and dependable . Terrell Brothers has repaired several vehicles for my family and has always done a great job .
chad fowler
4 years ago
Super nice guys ,reasonably priced good work had work done on my f150 pretty big job and got it back same day everywhere else wanted 2 to 4 days and more money
Jason Faircloth
6 months ago
Fast and accurate! Great experience.
Russell Shadrix
3 years ago
The best place in West Georgia to take your vehicle. The Terrells are honest, efficient, and extremely knowledgeable.
Ben Bram
2 years ago
Very clean and well organized shop matches their services. Always our go to shop for our vehicles.
April Terrell
6 years ago
Honest, experienced professionals. Always friendly and timely. Best Automotive repair shop in town!
Ray Tapia
5 years ago
THE WORST SERVICE EVER! THEY WANTED ME TO LEAVE MY CAR FOR A NIGHT FOR A OIL CHANGE AND CHECK UP. I DIDNT MIND AND THEY REFUSED ME SERVICE!. MADE NO SENSE. I DONT RECOMMEND TO ANYONE.
Jeff Baker
10 months ago
Love Terrell brothers great service and people.