NAPA Auto Parts - Quality Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nikki Roe
4 months ago
They close at 5pm, not 6pm. I pulled up 5 mins before 5 to a closed up store):So disappointed

  George WaterBoy Parks
a year ago
This store has the best service in the industry! They always go out of their way to make sure you get the right parts when you need them! Larry has saved me on many days! I wouldn't go anywhere else!

  Joseph Bleekrode
2 years ago
I would give 6 stars if I could. Robert and Ray are very kind, and very helpful. I've dealt with them on multiple occasions, and they have gone out of their way to take care of me. I can tell they truly care about the customer! This is an independently owned shop...so be sure and shop local...give these guys your business!

  Trent Brown
2 years ago
Called this store looking for snow chains and after waiting on the phone for 15 min was finally told they had them in stock. Drove another 30 min to this store and when I arrived they had the "new" set of chains sitting out. The bag they were packaged in looked distressed and had been resealed with zip ties and tags to look "new". Paid 220$ for these snow cables and went out to my car. Inspected the bag and noticed the zipper was damaged and noticed one of the drain eyelets was missing and the other was rusted. Took them back into the store and asked them if these had been used. The manager claimed he didn't really look at them so he opened up the bag to find the cables were rusted. Then he claimed that he didn't inspect the product and that's all they had im stock. He then proceeds to tell me that he has more on the way if I wanted to come back in an hour. I told him I didn't have time for that and it was a huge inconvinence for me. I immeditately asked for a refund and asked why this wasn't noticed. When I called he never told me this was all they had in stock. I then asked if there was any gesture they would extend due to the massive inconvience it caused. He said he couldn't help me and I wouldn't find them anywhere else. I then said they had lost me as a customer and he laughed at me and said he didn't care. Found the same chains that day at a 4wd parts store for 140$. Terrible staff and experience, avoid this place.

  WS
7 years ago
Stood at the counter for several minutes till someone asked if I could be helped, there were 3 standing behind the counter. Each question I asked about several parts and products I received a rushed answer as if not to bother them. Another customer walked in which appeared to be a constant visitor. The attendant helping me just stopped what he was doing to shoot the breeze with this guy who was just there to hang out. I won't be returning.....

  Robin Hannah Featherscout Lacole
2 years ago
Gosh, great guys behind the counter and they really tried finding my part but alas. The outcome was same as the dealership.. but valiant effort! I'll definitely come there for all my other needs

  Eric Schrader
7 years ago
I have always had a good experience at the Canton store. Their inventory is very large and if they have to order something, it is usually available with 2 days. They are also capable of cross-referencing parts from one manufacturer to the applicable NAPA part, which saves money not having to buy the OEM part.

  Joey Smith
4 years ago
Highly recommended place to get your parts. I was stuck in traffic due to rain trying to pick up a part I needed and Matt offered to stay a few minutes late so I could get it. Definitely my first choice from now on!

  S S
7 years ago
These guys are awesome every time I show up, even for the small tedious things. Some things are more expensive, but the quality is well worth it. I'd rather do the job once and KNOW it's the good stuff.

  jason coffey
4 years ago
Ok, so this happened a while back but I tell it anyway. I was looking for a wheel seal for a 1992 full size blazer. I guess the rear end was different than what came with it because the part it called for didn't fit my application. A week of searching, pure nightmare fuel. Anyway I gave the wheel seal I had to them. A few days later they found them. One they had in stock no problem, the other was in Tennessee, I think it was. Anyways, days later I had the parts and was able to put humpty dumpty together again, Thanks a million guys!!!!!

  Eric Thunderson Gunderson
3 years ago
Knowledgeable people and Napa can get things quick if they don't have it in stock. Better than most auto parts stores

  James Farris
6 years ago
They had what I needed at a great price it just took a while to look up the part and find it in their stockroom.

  Ed Rigby
3 years ago
Very good at finding equipment to clear broken or damaged parts,very interested in helping others out with good results.

  Jared A. Chambers
2 years ago
Helpful and excellent products! The only place to buy professional grade cleaning supplies!

  Ben Price
5 years ago
Very friendly staff and had the part I was looking for at a fair price. Will be back

  Jan Young
2 years ago
Had to buy a new washer blade. The sales person even put it on the car. That was a first for me!!!

  Benny Thornton
4 years ago
The best place to go for specialty parts. They have all the stuff that the factory recommends are there.

  Terry McCloud
3 years ago
THE ABSOLUTE WORST CUSTOMER SERVICE!!! RUDE AND DISRESPECTFUL , ALSO NOT 1 employee had a mask on !!! Stay away ,

  Stephen Raymond
2 years ago
Awesome team. Very well run store

  Mark Lougheed
a year ago
Over the top helpful and very nice employees

  David Holtzer
a year ago
Great staff, very knowledgeable

  Bronco Burgess
3 years ago
Always helpful, and kinda. Sometimes slow, but its always worth it.

  Hare Mark
7 years ago
Great service they are very knowledgeable

  Kevin Jones
6 years ago
The Team is always helpful and quick.

  Douglas Harrison
5 years ago
Good counter help.Good parts and service

  Wendell Keiger
4 years ago
Go see Matt he will get you what you need!

  Tony Parks
4 years ago
GREAT experience such helping employees

  Mark Pullen
6 years ago
Better than the box stores.

  Matt Brumelow
4 years ago
Friendly and helpful staff.

  Richard Garland
5 years ago
Very nice people.