Shelby's Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Leah Leah
5 months ago
Go here!! Shannon & Bob have great customer service over the phone & in person. They made sure I arrived to their shop safely & quickly diagnosed my car & came up with an action plan that was great price. They are genuine, very knowledgeable, & caring. I definitely recommend service here!

  Jerry Baker
4 months ago
Brought my 2003 Trailblazer in for braking issue. Was told they repaired a brake line but couldn't bleed due to rusty components. They told me they would try penetration fluid to see if they could break them loose,this went on for 5 days. I the suggested new calipers because you would get new bleeder valves and they would write me a quote. Never received a quote and when I followed up with a text to them I was told they wouldn't do it do to the component being rusty. Would of been nice to know sooner they didn't have the resources or ability to do the repairs. I was just strung along instead of them just telling me that they didn't want to fix a rusty car.

  Ginger Hill
6 months ago
I highly recommend Shelby's! They did an awesome job in fixing our car quickly and at a great price! Shannon constantly updated us on what was going on! They treated us like family, even though they just met us!Services: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic

  Kat Smith-Tice
a year ago
If I could give 10 stars I would . Driving from Atlanta to my new home in NC. a warning light came on indicating low oil pressure. I originally went to a tire store but felt it really needed to be looked at by a mechanic. They direct me to Shelby's.Not only did they work me in, they did a thorough evaluation. I felt totally comfortable with their diagnosis and preceded over the mountain and got home safely.I am a seasoned car owner and have had lots of repairs in my lifetime. I felt this husband/wife team was extremely knowledgeable in the automotive field and were trustworthy and honest. If I lived in the area, I would definitely be a regular client of theirs. Thanks so much Bob and Shannon!Service: Auto engine diagnostic

  Gerald Ringgold
a year ago
Bob and Shannon have undoubtedly given me the BEST experience of any mechanic shop undoubtedly. I had received a ridiculous quote for ABS sensor upwards of 7k. They took my vehicle in during the holidays, were very transparent about the work that needed to be done and got my truck back to me for less than half the original quote. All the work was also done in about two weeks.I was thoroughly impressed with the customer service, the sense for community and the overall work done to the truck. It had been running better than ever. Thank you Shannon! Thank you Bob! If I need any help with my vehicles going forward I know just where to go.Service: Brakes

  Stephanie Nash
a year ago
Shelbys was amazing. Went there with my car shaking and hot as he'll. Left 3 days later and drives like a dream. They were very affordable and friendly. I will forsure be back

  Ken C
a year ago
I love these folks! Always helpful, super knowledgeable and skilled. Recommended for sure. If they can keep my 1998 and 2003 vehicles going strong, they should be able to take care of yours, too.

  Marie J
4 years ago
This is a great place to go. Fair prices. Cozy shop. Excellent service. These guys do a great job on my older vehicle. They even check your tires (although they don't sell them) to make sure you are safe. Ladies these guys watch out for you. I got oil change and engine check. They did even charge me for a tune up, because I didn't need one. Honest technicians. I would not trust my vehicle to anyone else. They can get you in and out! Call 'em tell them your problem and they will give you a quote and time to come. EFFICIENT, AFFORDABLE. FRIENDLY!!!

  Lauren Sperber
4 years ago
Amazing family owned and operated shop. We were in town to visit family and were supposed to be headed back to SC when we realized we had a nail in our tire. We had called several places who said it would take over an hour to fix and were actually on hold with another shop when we called Shelby s. They told us to come over and they would get it fixed right away. We were in and out in about 15 minutes and they were extremely kind, professional, and knowledgeable. They patched our tire and it drove good as new all the way back to SC right after. We would highly recommend.

  Michelle Waltenburg
2 years ago
Highly recommend for thorough and efficient service. I was referred here for a battery replacement on a day the garage was actually closed, but Bob happened to be there and was kind enough to agree to change my battery for me! It was an incredibly thoughtful gesture and excellent service.Service: BatteryService: Battery

  Jerry McClendon
5 years ago
Recommended by a friend. Thank goodness! My 05 Pilot with 250k miles had an oil leak that two shops could not fix. It was a pretty deep fix, but they got it. Let them do some other maintenance while there. Fair price. Trust them. Totally happy and will be back. Thanks Shelby's!

  Kitco const
4 years ago
I will never ever go to another mechanic besides Shelby's, Shannon & Bob are the most credible people. I have used them many times and not once have I felt like I paid to much. If anything I think I have been under charged for the quality of work they have done. Always helpful and courteous.

  Alexis Long
3 years ago
This is my second time having my car serviced here and I can say each time I have gone I have left very happy and saved a bunch of money!!! The people that own this place are very honest people. I went to them with a list of things wrong that my dealership said needed fixing that would cost thousands of dollars and Shelby s not only knixed things off the list but saved me lots of money!

  Jason Moncada
9 years ago
Bob and the crew working the shop are exceptional. I would recommend to anyone looking for a reasonably priced repair. Shannon and the group up front are extremely friendly on the phone and will answer any question you may have. Bob shows his pride in the work he does. I will continue to go to him when I need anything done to my cars.

  Coleman
6 years ago
Dropped a 2005 Honda Civic Hybrid off on Monday, 2/12/2018. I described any issues I had noticed with the car and was told I would be called back when they had a chance to inspect the vehicle.On Thursday, 2/15/2018, I called back in to Shelby's to inquire about the status of my car as I had not heard back from them. I talked with Bob (to my understanding the owner of the company) who informed me that he normally doesn't look at hybrid vehicles, but he would inspect mine and give me a call back shortly.By Monday, 2/19/2018, I still had not heard back from anyone at Shelby's. I called back in once again to ask about my car and was told that the car had not been looked at and that they don't inspect hybrids at all. At no point was I given the courtesy of knowing this information... I would have gladly picked up my car at any point and taken it anywhere else that would service it. Instead, the car sat unlocked in a parking space outside of their office for a week.I wish I had read past reviews to see that communication isn't a strong suit of Shelby's. As they won't tell you, if you own a hybrid don't bring it by their shop. Better off probably not bringing any car to their shop just to be on the safe side, this area of Buford is crowded with auto mechanics who will have the common decency to call you back. Why is there not a 0 star option?

  Laurie Jones
a year ago
Honest, affordable, great service. Will not take my cars anywhere else. It is so nice to have a trusted mechanic!

  Seegars Family
a year ago
The owners Shannon and Bob are truly honest and good people. They helped my sons tremendously! Really refreshing to find a mechanic that doesn t just want to make a profit.

  mary beth gochett
a year ago
Great customer service! Shannon is very reassuring and knowledgeable.I would recommend them to anyone looking for a trust worthy mechanic with fair pricing.Service: BrakesService: Brakes

  angela costales
8 years ago
This will be my very first review I have ever written, I am having a very hard time writing this because I do not want to hurt anyone but unfortunately after having my 1973 Jeep Commando at Shelbys Auto Repair for several months I feel I have to let others know . My story begins by being recommend by some friends after my Jeep started making a loud noise and I brought it to Bob he gave it an oil change and a said it was all fine few days later engine blew and he recommended to have the engine rebuilt so we gave him the initial 500 deposit and he promised the engine would be like new , we would get a 3 year unlimited warranty and it should not be anymore than 2800.00 . So months past being a third vehicle there was no rush but I was getting concerned since the summer had past and we didn't get to drive it , he said it was being worked on , I later found out it was sent to a parts store automotive where the has rebuilt the engine on his spare time, in october I was asked for more money and I brought him 2,000.00 in cash I did receive a receipt from Shannon the owner and thought I was close to getting back our Jeep , but unfortunately I was wrong another few months past and nothing I got fed up and called one day and said I'm on my way to pick it up and Bob said I couldn't drive it because it wasn't running , he then told us it might need a new transmission so I brought a tow company to pick it up and bring it to another mechanic but he wouldn't let me have it back until I paid the remainder 300.00 at this point I just wanted my car back, later the other mechanic told us how the engine was poorly installed bolts loose , oil leaks and still in the shop just spent 700.00 in parts and another 1,000.00 in Labor and it did Not need a transmission so hopefully this helps you in the pursuit of a trustworthy mechanic :(((((

  Tee B
a year ago
This is our third time using Shelby's and once again our experience with them has been nothing but pleasurable. If you are looking for honesty and integrity you have found the right place.Service: Auto engine diagnosticService: Auto engine diagnostic

  Bravo 2 Uniform
6 years ago
They Can Fix ANYTHING Except a Broken Heart...Well, Maybe that, Too.I began restoring a 1953 Willys M38A1 (military Jeep CJ-5) two years ago. The Jeep came to me completely stripped of military parts and a wrecked front end, but it would run. In the middle of restoration, I decided to go full military and change it back to the original 24v electrical system. I completed the restoration but could never get it to run without overheating. When I resolved one problem, another would crop up. I had changed to a military carburetor, military fuel pump, 24 v system, and the harmonic balancer had been replaced (making setting the timing a real pain), all these systems had issues and I just couldn't ever get it all straightened out at one time. I finally realized that, as Clint Eastwood's Dirty Harry would say, "A man's got to know his limitations" and took it to Shelby's. I could not find another mechanic in the area that would attempt to work on a vehicle that doesn't have a computer to tell you what is wrong with the vehicle. So I took it to their shop and left it. The rework took a long time but it was done correctly. Additionally, they spotted another issue or two and repaired those as well. I have to say that I am in awe of, and appreciate, anyone's intellectual curiosity when they tackle a project like this and make it work. Further, the cost was not huge, especially considering how worthless a restored but non-running vehicle is. I know that I never would have gotten all those bugs out without them.

  Chuck Bramlett
2 years ago
Bob jumped right on my repair and got me back on the road in pit stop timing! Amazingly honest and thorough service. Highly recommend!Services: Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Brakes, A/C installation & repair, Oil changeServices: Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Brakes, A/C installation & repair, Oil change

  Jason Massie
2 years ago
Just moved to FB and found this place via Google. Had steering issue and they replaced the pump. Very happy with communications and pricing. Will use them again.Service: Steering & suspension repairService: Steering & suspension repair

  Eddie Bailey
2 years ago
Top notch service and great people! Known them for years. They have always treated our family and vehicles with the best care.Service: General repairs & maintenanceService: General repairs & maintenance

  Tony Culpepper
2 years ago
I have been using these guys now for almost 4 years and I cannot tell you how glad I found a LOCAL guy who actually reminded me of how ai grew up.I love these guys and I can promise you will have a great experience if you need them.Services: Auto glass repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Brakes, Battery

  Albert Clayton
8 years ago
i have a 2003 ford windstar and i had transmission problems they took care of me and did a great job they are verry honest and the owner bob took the time to tell me the truth about my van and went out of his way to help me i was also told by another shop that i needed a moter mount but bob showed me that it just needed new bolt his wife in office is verry helpful and when you get there you will be greated by dog who is a great dog

  Paul Gunstone
6 years ago
Great small town mechanic reasonable rates repairs were done right the first time I've never had to return because of something they've fixed.

  Craig Trautman
2 years ago
Had my car fixed within an hour haven't had any problems since awesome customer service

  James Hammer
a year ago
Great family business. Wonderful service, knowledgeable, honest, friendly.

  Kimberly Brewer
3 years ago
Just couldn t get past the confederate flag on the door in the back by the employee s entrance!