Town & Country Auto & Wrecker

4.1 (79)

  8611 Ball Ground Hwy, Ball Ground, GA 30107
  (770) 735-3845
  Claimed

Auto wrecker

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lisa Fay
6 months ago
I recently needed services with my car...Robert & Joanna took such good care of me! Highly recommend this company they are great people!! This world needs more people like them!! Thank you Robert & Joanna for all you did for me!Service: Vehicle wreckingService: Vehicle wrecking

  janet westervelt
7 months ago
My car broke down in Ball Ground over one and a half hours from my home. The local police office recommended these folks for towing and mechanics. A wrecker showed up fairly soon and they also took care of my repairs and I was on the road again in a couple of days (part was challenging to get quickly). They were all nice folks and my Subaru is still doing great 3 weeks later! They replaced the"harmonic balancer" ? And 2 drive belts. Thanks Town and Country! I wish I lived closer to use you as my main mechanic!

  Casandra Johnson
2 weeks ago
Reasonable prices, reliable service, and kindest employees.

  Jess Elder
5 months ago
Great people....great service...thanks for the tow!Service: Vehicle wreckingService: Vehicle wrecking

  Luke Williams
a year ago
Very quick response and fair price, had me out in less than 3 minutes. Friendly, knowledgeable, and made me feel better about getting stuck.

  Mike Milko
8 months ago
Great placeStopped to see if i can get a tire plugged, they took me immediatley (no waiting)I was out of there in under 10 minutes.

  Stephanie Moye
2 years ago
Town & Country Auto was able to come get my vehicle in Blue Ridge when state farm roadside assistance failed me. As a bonus they're also a mechanic. If it weren't for them I'd probably still be sitting in Blue Ridge right now.. The driver John was a gentleman and his son that was with him was an active duty soldier on leave. Class act. Thanks so much.

  Brent Snyder
a year ago
Rrsponded quickly, kept me informed to their arrival time, quoted a fair price, took good care of my vehicle & me during pricess, charged me what they said

  hasi Kosinski
a year ago
Stopped in early in the morning for a tire patch come to find out they were closed he took care of my tire and didn t give me any grief. Would definitely recommend this place! Super nice people!!

  Bill Culverhouse
4 years ago
Towed my pickup and replaced rear end. I felt they were very professional on all my dealing with them. No hassling over prices. Prices were reasonable and work they did was great. I recommend them for towing and repair.

  izzy hardin
5 years ago
If I could give this a lower rating than a 1 I would. I would never use these people again. We were not able to even look at our car without paying them or us having to give them the title of the car. They rushed us to get out personal belongings out of the car and were extremely rude to us. They wouldn t let us take things out of our car that weren t originally there. The lady at the front desk was lovely and nice. But the men from the tech area or the towing guys were unnecessarily rude.

  Rita D
2 years ago
We had a daycab stuck in a small trench. Charged us $1575.00 to pull it out 2 ft. Driver blamed it on Joe Biden. It doesn't feel good to be taken advantage of and get robbed. Didn't have to tow us anywhere.

  marty mauldin
2 years ago
Gave me a reasonable upfront price. The tow truck driver was proficient. Showed up on time. Will use again if I need a towing service in the area.Service: Vehicle wreckingService: Vehicle wrecking

  Austin Roper
2 years ago
Today was my first time using this company and I can honestly say it was the best service I've received from a towing company.While I hope I don't have to use them anytime soon, they will definitely be who I call on if a situation arises

  Bruce Rosenthal
4 months ago
Good, responsive, neighborly, easy to communicate with.

  Lee Wilson
3 years ago
One of our box trucks was backing out or a residential driveway and due to the length of the truck, drive tires were on the shoulder of the road opposite the driveway he was exiting. Drive tires would not grip in the grass and mud so I had to locate wrecker company close by. Town & Country Auto & Wrecker, was 3 miles from where our truck was. From the time I called, until they had winched the truck onto the payment was maybe 45 minutes. They charged $550.00! I have been in trucking 36 years and have never, ever, been price gouged like this. The lady in the office was very nice, but explained she didn't make up the rates that the owner did, and he was actually the one that went out and winched the driver back onto the pavement. To put this into perspective, we had to have a unit towed from Ashford-Dunwoody Road, to Ellenwood, GA where the wrecker service departed their base in Jonesboro, GA, drove to Ashford Dunwoody road, and towed us back to the south side for $375.00. BEWARE!

  Erin Grope
5 years ago
Great people and service with very fair prices. I have used them before for tow service but this time had them repair my truck as well, and will definitely use them again. Highly recommend.

  Bar Padgett
8 years ago
If you need a tow or auto repair TOWN AND COUNTRY AUTO AND WRECKER IS A GREAT PLACE TO GO..They were out there in no time to pick me and my truck up. No matter what time of the day or night, or weather, and reasonably priced and had my truck fixed in one day!

  Barbara Michael
2 years ago
The owner was very gracious and helpful when we were broke down on the side of the road in ball ground ga. He sent Andy to see if he was going to be able to tow us but said we could drive it a mile down the road to a safe place . Thank you for all your help

  Breanna Akerson
2 years ago
Tim was AMAZING!!! He towed our truck for us all the way in Ellijay and was super cool!!!! Definitely recommend him!

  David Perry
a year ago
Took my fleet of work vans here from another shop and they did great!

  Jody Serecky
9 years ago
Don't trust this place, they lie and take advantage of you every chance they get. Then they charge you for storage when your car sits there because of their lies. They also charge you for storage over the weekend while they are not open, yet they answer their phone

  William Brown
3 years ago
Very good at what they do my truck had a whole in the oil pan i had them pick it up at my house and they had it fixed in 2 days an the motor had to come out very good shop and great service

  James Goddardjr
3 years ago
Excellent customer service from the woman on the phone to the driver. The price to have a truck towed was great I couldn't have found better to have a vehicle towed.

  Charley Chandler
5 years ago
One of their drivers ran me off the road at the Bells Ferry entrance ramp. I was in the merge lane with my blinker on and he refused to let me in. He drove over towards my car causing me to have to exit to the emergency lane to keep.from being hit. When I looked up he was looking over at me and laughing.

  Fk74. Delly
5 years ago
This company is a rip off...their rates are ridiculous..charged 200+ to pull a mid size car less than 20 ft from driveway out of the mud...they did not have to tow it anywhere just pull it out the mud...after the fact i called around to other local companies and NOONE QUOTED NEAR WHAT THEY DID..was almost double what other companies quoted THIS RIP OFF SHAM OF A BUSINESS....DO NOT ALLOW THEN TO ROB YOU WITHOUT A PISTOL...BECAUSE THAT IS WHAT THEY ARE DOING....DO NOT USE! DO NOT USE!....I WOULD GIVE THEM ZERO STARS IF IT WAS POSSIBLE..I AM POSTING ON EVERY SOCIAL MEDIA OUTLET..EVERY BUISNESS REVIEW SITE I CAN.

  Jean Hall
4 years ago
Told us we could not get our personal stuff out of our car. And then sold it for scrap without informing us with a phone call. Said they sent a couple of letters but we never recieved them.

  Barbara Chapman
5 years ago
They were family based company that had great customer service and super friendly and did great mechanic work on my truck at a good price

  Aaron Fields
6 years ago
Robert is a brilliant mechanic and very fair, actually answers his phone and takes time to help and answer your questions, doesn't rush you out the door after service.

  M R
3 weeks ago
Excellent service!

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