Big Moe Spring And Alignment
4.5 (125)
7190 Delta Cir, Austell, GA 30168
(770) 948-7443
bigmoega.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Susan Harper
4 days ago
We serviced our 44' fifth wheel here. My husband is extremely knowledgeable about RV's and vehicles. He found this business to be very honest in their assessment and charge more than a fair price. After allowing us to spend the night on their property in our fifth wheel they handled our RV asap and even welcomed our dog.They have also been extremely helpful in dealing with Morryde - who complicates warranty claims. However, Big Moe's has done all of the legwork for us - thru getting serial numbers and filling out all the little details that Morryde is requesting.We will always go out of our way to come to this alignment shop not just for their honest prices, but more importantly their service. We HIGHLY recommend this business. It's worth traveling for!
Brian Harvill
6 months ago
Do not use this place. I had my front springs, shackles, bearings and seals done along with my rear torque bars based on their recommendation. When i picked the truck up i noticed it pulling to the left, i went to get new steer tires (since i had the front end rebuilt) so i just had them check the alignment. The front drive axle was 3/4 )" out. They had replaced 2 torque bars but redid the bushings on two. The front and rear torque bars are different and they had swapped one. I took it back to them and they had it fixed in a day or so. A week later, the right front wheel started slinging oil, again, back to the shop. They tightened it and said "should be good". About a week later it was leaking again. Took it back, they removed the cover, resealed and put it back on. It lasted a few days and started leaking again, i took the truck to my regular shop and they replaced the cover and no more leaks. Now, about a year later the inner seal is leaking on the left side, my regular shop is replacing the seal.i have completely lost confidence in any work they did and have to redo the bearings and seals just to not worry about them. Also, they recommended i go with a heavier spring on the front of my 379 so i did. It rides so rough ill have to replace the springs again as soon as i can afford it.Service: Steering & suspension repair
Sky Bird Logistics, LLC
3 months ago
I was very pleased today with customer services at BIG MOE. They researched a part for my drive line and was very knowable. More importantly they had the part. Big shout out to Moe Parris, LeRahn Monroe and Derek Kurashima. Go check them out.
Kimberly McNalley
6 months ago
We brought our 2023 Riverstone Legacy fifth wheel with independent suspension into Big Moe Spring and Alignment for its first wheel alignment. We are so glad we did! Our experience with the team was top-notch. They were efficient, informative, and personable. They were very knowledge in regards to the MORryde suspension systems which provided peace of mind taking our unit to them. Their rates were also very reasonable when comparing the same service to other shops. Highly recommend.
Tabi Lawson, MBA
a month ago
The only place in town that could handle the alignment on my husband's F-350 dually. He said they did a great job.
Lynda Pepper
3 years ago
Super nice people. Very dog friendly. I ve had my truck aligned 3 times at another place and it still pulled to the right. They fixed it.
Andrew Hatch
2 years ago
Professional staff and Quality worksmanship. I had a custom lift kit designed/installed on a 43 5th a wheel camper. Not only did Big Moe s get the camper perfectly lifted and level, but they came in 15% lower than their estimate price, and got the job done a day sooner than required. I highly recommend this shop! I will be bringing all my future jobs here.Service: Steering & suspension repair
Michelle Jones
2 years ago
Today, was a WONDERFUL day! I was lead to this establishment because one of Vanguard's service writers told me that the left leaf spring on my 2017 Volvo truck was cracked and needed to be replaced for $4,000.00. Wanting a second opinion, I searched the internet and located this establishment. Upon entering the business for my scheduled appointment, Mr. Moe and his staff were punctual and professional. During the inspection, it was discovered that the left steer axle wheel was cracked rather than the leaf springs. In addition, they went the extra mile to perform unscheduled work on my truck during the inspection. The inspection and work was completed in a timely manner. Mr. Moe and his staff was very honest in his business dealings and I highly recommend this business. WE will be returning and referring others to this establishment. It feels great to meet genuine honest people!!!Service: Steering & suspension repair
Santina Polky-Link
a year ago
My husband and I are full time Rv-ers and we had an absolutly crazy situation come up recently where we took our RV to a garage in Texas to deal with a slight lean to the left and the garage actually put a new leaf spring on the wrong side of the rig making our problem much worse! Unfortunately we were in such a rush that we didn't notice the mistake until we were in Georgia and much too far away to go back and get it fixed. We called Moe's and Moe was incredibly kind and felt awful that such a ridiculous thing had happened to us. He made a huge effort to get us in quickly and let us know that the garage in Texas had not only put a new spring on the wrong side, they had also used the wrong kind of spring. Fixing the problem turned out to be a very big job but Moe and his friendly team managed to do the work to a very high standard very quickly. We really appreciated that Moe and his team went above and beyond for us so that we didn't have to spend too long away from our home and they even managed to get the work done for less than their original quote. Our Rv has never been so level and it drives so much better now we are very thankful that of all the places we could have been when the s* hit the fan we happened to be in Austell GA. We would go out of our way to be in GA if we ever need major work done on our RV again because we know these guys deliver.Service: Steering & suspension repair
Jeremy Rodeffer
2 years ago
I live in Oklahoma and was traveling out to Tallapoosa, GA for suspension upgrades and the company found my tie rod end bushings were damaged. They told me to call Big Moe s since they didn t work on that and boy am I glad I did. Tyler answered the phone and was super friendly and professional then transferred me to Moe to see if they could slide me since appointments were booked until February and they did. They were awesome and a few days later, my class A motorhome is fixed and ready for the remainder of our vacation scheduled after thanksgiving.Moe was awesome and made sure with my high needs/demands my motorhome was safe to drive and ready before the holiday so I didn t loose thousands of dollars in campground reservations for our 1 1/2 month journey.Should I ever need anything done again, I ll make the journey from Oklahoma to Austell, GA and only trust the repairs to Big Moe s!Service: Steering & suspension repair
Nigel Walton
2 years ago
Excellent service. Extremely helpful, flexible and competent. Moe at service department answered all my questions, very transparent and good initiative. The workmanship was also 1st class. I recommend this company with no reservations. Thank you Moe!
Holly Blake
4 years ago
Came here because I noticed my RV was drifting to the left and needed an alignment. We were in the middle of a trip and it was travel day. They were able to get us in and out pretty quickly and very reasonably priced.They allowed me to bring my dogs in while they worked on the RV. On top of that, they mentioned something that may be an issue down the road and need repairs plus told me the average cost, so I wouldn't get ripped of.Good service. Would recommend!
Jonathan Wilson
3 years ago
Had to go to several other shops, before I landed at Big Moe's. My problem wasn't properly diagnosed until they worked on my truck. They were professional, forthcoming, and helpful. Moe was able to work with me for a true value as well as customer service.
Derek Nichols
3 years ago
These guys are the best in the business! Moe worked closely with me on repairs and kept me informed the entire time. They realize that small businesses rely on reliable information and quality work to stay afloat. Reputation and customer service is first in KLAS! Thanks Big Moe!Services: Steering & suspension repair, Wheel alignmentServices: Steering & suspension repair, Wheel alignment
David jackson
3 years ago
I have an old 2003 Chevy 1500 Pickup truck. Driveshaft had a vibration after putting new U joints in. Took it to Tyler at big Moe. He let me know the price of parts and labor after quick inspection. He Balanced two piece driveshaft and put on a new center support bearing in . I was thinking it would be $1000.00 + but got me out and running sweet for around $350.00 . Thanks Tyler awesome job !!!
Claude & Nancy Adkins
2 years ago
Could not ask for better faster service!!! Bobby and the gang are super nice, and when we forgot our key for our truck(which it was a spare) our fault for forgetting - They we're great to wrap it up and get it sent to us without any problems. Talk about customer service!!!!
Lauren Najjar
2 years ago
My positive experience with Big Moe never stops. Every wrench turned and phone call answered is done with the intent to serve. That is a legacy that will never be lost at Big Moe. Gratitude starts at the door, and the potential lives saved with every alignment will keep them on top for a reason.
Portugal Logistics llc
a year ago
Was told I needed bushings from another shop & came here for a 2nd opinion. Made an appointment & was in & out in 2hours. Didn t need bushings they figured out the issue & my truck is driving 10x better!Friendly & professional staff!
John Amos
6 years ago
Cool if you're not African American. Tyler was okay but it's just a good ol boy shop. They sent me out of there with a broke bolt in my leaf spring hangar and didn't tell me or write it up. Glad I look over my stuff when I get it back. My family depends on me and it seems like that didn't matter to Moe. If you're a driver or mechanic u know how big of a mistake that was.
Brian Pfrang
a year ago
Good people here, they were super busy when I came in, but still managed to take the time to get my single truck operation taken care of.
Nathaniel Hatcher
3 years ago
Excellent service also had excellent prices. Big Moe's approach to customer service is top notch exhibiting respect and courtesy to their customers.. I would recommend them to anyone needing suspension work on their trucks.Service: Steering & suspension repairService: Steering & suspension repair
Denver Keen
6 years ago
Terrific service, great people. I'm from out of town driving across country. RV was broken and needed springs. They were wonderful. Worked with me to really help. I would recommend them highly!!
William Brown
3 years ago
Tyler is the best at what he does I explain what I needed and he made the u bolts for me they were perfectly made when no one in ga had or could make them he did I will never use a different company for my suspension parts again they are the best the only company I will ever trust for my suspension parts thank you Tyler
Lenois Rice
2 years ago
Big Moe did an inspection and found a couple of things Made me an appointment and got me set up.Everytime I ask someone about front end work and an alignment,they ALWAYS say,go see Big Moe!!!Thanks Moe!
Dawn Knox
5 years ago
This company does good work and they stand behind it. I'd suggest you get an appointment because they are busy but well worth it. Their price has always been competitive.
Miguel Roman
2 years ago
Big Moe got my truck right after 5 other shops couldn t. Honest people that shoot you straight! Thank you Moe!Service: Steering & suspension repairService: Steering & suspension repair
Ken Massey
2 years ago
I've worked here for a total of 25+ years. Come see us for all your alignment, suspension and driveline needs, specializing in HEAVY DUTY TRUCKS.
Billy Sutton
3 years ago
Great place and people. Was told we needed work done by someone else. Big Moe said everything was fine. No work needed. What a relief.
Timothy Deese
2 years ago
Over priced and took 2 weeks for a simple job if y need it done quick not the place to go if u got 2 weeks for a 1hour job this your place they do good work just extremely slow and over priced....
Box Chevy King
4 years ago
They r the best and the fastest to get the job done guaranteed go see Moe he gonna get u right my drive shafts r beautiful and cut perfect