Barry's Motor Works
4.4 (53)
1731 Veterans Memorial Hwy SW, Austell, GA 30168
(678) 223-4919
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Havel Wright
6 months ago
This place is awful!!! I took my 2011 Mercedes Benz there for only a oil change and when I went to pick my Mercedes up my air suspension had my car leaning to one side. When I took my car up there nothing was wrong. I only needed an oil change!! If something is wrong with your car you should look to another place and not with them.In response to Barry s Motor Works about the pricing when I called. Your company mentioned that I also needed air filters. I requested a discount and it was stated that you would call me back, which I did not receive that callback. Therefore, if you noticed my car was leaking why wasn t I informed of this when you performed the oil change as you mentioned in your statement. I hardly drive my car because it s a luxury car and I own other vehicles. My Mercedes have never needed any major work nor treated with such abuse for a basic work service. I should have read the reviews before using your services I see they have experience the same treatment I did. I believe dishonesty and greed is playing a role here. It seems your business is in need of some integrity. Also, they have a Vicious Pit Bull Dog running around the place unleash!!!! Very Dangerous!!
Stephanie Glenn
8 months ago
I am very disappointed at the level of service received from Barry Motor Works. From the very beginning, it s been a hectic situation working with this repair shop. My initial visit was because my car was making squeaky noises. I was first told by the owner (Barry) that I needed ball joints for $526 days oral repair costs (quoted $526). After renting a car and leaving my car with Barry Motor Works, I called on the morning of the second day (car had not been touched)to check the status and that is when the manager Jay advised that it was not the ball joints I needed, the control arms needed to be replaced (price jump from$526 to $969). Although I questioned this change, and it would be over $900, I obliged because I needed my car fixed properly . That Friday morning I was there when Barry s wife finally opened the shop at 9:15am (late). They at first could not find my key .at that point I had a sick feeling in my stomach. When they finally pulled my car around. It sounded worse than when I dropped it off. They said oh you need front brakes and rotors . That is the sound you are hearing. I got a mile down the street and pulled over because the sounds were so bad. I was afraid to drive it. I called the shop back twice and no one answered.I ended up taking my car elsewhere, and had to pay an additional $700 to have the ball joints replaced. The new mechanic located loose screws, which could have become a fatal accident. I followed up with Barry Motor Works and spoke with the manager (Jay) @ Barry Motor Works who advised that they replaced my ball joints as they are part of the control arms. There is no way.My car is now working in great condition with no squeaks after $1700 for a job that should ve been done correctly the first time. I will never patronize this business again. They take advantage of consumers, and this is not how business should be done. I have attempted to give them the opportunity to make the situation right, but the manager Jay was very stern with me on the phone, and did not want to hear anything I had to say. I asked that Jay have Barry or his wife please give me a call and that has not happened.Please please do not waste your time or money with this repair shop. There are much better repair shops in the area that will value you as a customer and not try to get over on you.
Ashea xoxo
8 months ago
I had a fantastic experience at this shop. Had the privilege of meeting the owner (Barry) when I first arrived. I explained my issue and he immediately took my truck for a test drive to confirm the suspected issue. Once confirmed I left and purchased the part (hydraulic booster). When I returned the truck was repaired in UNDER 45 mins. INCREDIBLE! The technicians and staff are ALL courteous, professional and seem to really enjoy working there. Call me crazy but the simple things like offering a cup of coffee to customers goes a looooong way. EVERYONE said food morning, smiled and honestly had great energy. I'm always hesitant to go to a new shop because I feel they will take advantage of my lack of automotive knowledge and charge me out the wazoo...NOT HERE! Barry spoke to me like a PERSON and used laymen terms to explain the issue in detail. I highly recommend them and will return for future needs. I was extremely IMPRESSED! GREAT JOB GUYS!
Bruce Pearson
7 months ago
Barry s Motor Works in Mableton GA. removed and installed a new engine in my 2014 BMW 750li. Jay was extremely knowledgeable, professional and honest to work with. They provided an initial quote and upon receiving the replacement engine determined it was also damaged. They worked with BMW Motors to obtain a brand new replacement engine and install it for the same price as the initial quote.Barry s was extremely informative and completed the repairs on schedule. I highly recommend this business and although I transported my car from Jackson MS. to Atlanta GA. I would not hesitate to use then again. Thanks again Barry and Jay for your technical expertise, professionalism and commitment to providing exceptional service. BruceService: Engine repair
seth bezerra
6 months ago
Best people in the business came in there with major car issues and they treat me like family they are my go to highly recommend and respect berry and his wife are amazing people they helped me more than I could ve have imagined and I m super gratefulService: Engine repairService: Engine repair
lucius pinckney
2 months ago
They take care of all of my automotive need, want it done RIGHT this is the place to visit.
P C
4 years ago
You just hit the jack pot. If you need your car service or repaired, this is the place. I've been bringing my vehicle here for several years and I get top notch service, honesty, and fair prices. If you're tired of being over charged, dissatisfied, and unsure about that the work being done then you should most definitely take your car to Barry's Motor Works. The staff is exceptional. I just love Justin he is a hard-working young man and he knows what he is doing. The owner Barry is an awesome business owner and mechanic. I believe he could fix a space ship if someone brought it to him. I can't say enough about this business and trust me it's all true. If you want good quality service with no worries you have to bring your vehicle here. The best shop in town hands down. Keep up the awesome job you guys! If I could give them 10 stars I would.
Pierre Thompson
a year ago
My car is at Barry s right now. Came to read the reviews out of late curiosity. I ll be back to edit this and let you know how things work out.Well, everything worked out great. I m very happy with Barry and Susie. I recommend! Service: Transmission
Satesh Nandlal
2 years ago
Family-owned business with professional front desk service an excellent mechanics always take care of my cars. Barry always gives me excellent price and quality work. I always get Trini to work on my car's great mechanic. In mechanical problem and in the Metro Atlanta area a great shop to check out.Services: Transmission, Carburetor cleaning, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Painting, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Body & Trim, Engine repair, Auto detailing, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Auto interior vacuuming, Car waxing, Battery, Oil changeServices: Transmission, Carburetor cleaning, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Painting, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Body & Trim, Engine repair, Auto detailing, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Auto interior vacuuming, Car waxing, Battery, Oil change
Nibo USA
7 months ago
This is not a good company at all. there are many places to go besides this place. very bad service. they took parts from my car. I thought my kids took it. Wen I told them, I was told Go F. My self.
James Reid
a month ago
Great service, competitive prices, comfortable waiting environment.
T Thompson
4 years ago
My Vehicle has been serviced here for a few years now. They are dependable and do great work. I drive over an hour to have my vehicle serviced here. I have never had a bad experience and they honor their work. I will continue to have my vehicle serviced here. Justin is great and trustworthy, I am very appreciative to have found them. Great shop!
Ned Carter
4 years ago
Great service!!! They have taken care of several of my BMW's as well as my mom's and sister's cars. Always knowledgeable, friendly, and fair with prices.. I have had everything done at Barry's from an engine rebuild, transmission swaps, and numerous maintenance jobs over the years... I've been to numerous shops around Atlanta... I trust these guys!!!!
Richard Jeter
3 years ago
Excellent customer service and the owner Barry and his service mechanics were courteous, professional, and honest. The prices were reasonable and my car was repaired in a timely manner. Highly recommend them to anyone.Service: Steering & suspension repairService: Steering & suspension repair
Yolanda Wright
4 years ago
We ve been bringing our Benz there for the past three years and are highly satisfied with the service. We appreciate that they take the time to explain to you the work that they re doing on your car and why it needs to be done. Also, they stand behind their work and give a you reasonable turnaround time. We also like the fact that they don t hit you with surprise charges or fees.
J A
4 years ago
This place is a God-send! The service was top notch. The service manager Justin was very knowledgeable and informative. Had a very bad experience prior to me finding them. They resolved all of those issues! Have another car there and I expect the same results! You won t be disappointed.
Michael Rhines
2 years ago
I was not satisfied with Barry's Motor for several reasons. Barry's l odors front office is run by his wife. When she gave me a price of $1112.00 to replace my water pump I was shocked! They didn't know at the time of the quote that they had previously replaced my water pump parts and labor 400.00. When I confronted the owner he said his wife had over priced me. Well I asked the wife to lower the price and she said the husband sets the price but she will ask him to lower I t. She never did. It wasn't until I went to Volkswagen that they adjusted my price by 400.00. They had my car for 3 weeks to the day. Said parts were on back order. I showed them where I could get parts next day. Now all of a sudden they can have my car ready next day and did. They are "CROOKS" and will cheat you if you don't checked. Run as far as you can!!!!
phebe rich
a year ago
Check engine lights on, failed emission, told them I need to pass, they said adaptation and valtronic.. after 2 weeks @ that shop, over $1300, ( their labor my parts & addtl cost to reinstall new part. if it s defective,.. I think that s a tactic to get more money) left there, less than a mile down the street, check engine lights, their diagnosis( same as on original emissions paper), STILL NEED EMISSION car stop running, now at another shop , VALTRONIC code! Claims involved. ASE Certified?? Consumer protection is very important..Service: Engine repair
M C
5 years ago
Can't say enough about this shop. I feel at ease knowing all my cars are serviced here. I watched them put in an engine in a BMW 550i after doing a valve stem seal replacement and I was truly impressed. Keep up the good work guys.
Anil Mohamed
2 years ago
Very reliable auto shop, I drive an hour to take my vehicles there because of their professionalism and honesty. Will continue patronizing them. Would give them 10 stars if I could.
Terry Battles lpn
2 years ago
they took the time to go over an unidentifiable noise under the hood that no one else could either give me the time or could not tell me what they thought it was, these guys gave me the info i wanted know , gave me an estimate to fix the problem and how long to fix it, which was a pretty great price and not as long to do it as i thought! i would trust these guys to do a great job and do it right! GO BARRY WORKS!!
Paradise Mableton
4 years ago
I have been with BMW for a few years now. I have audi, mercedes, and bmw work done with no disappointment. Barry, and Justin have always provided great service, technical advise, and competitive pricing. See them now thank me later.
Mark King
4 years ago
Barry's auto family is the best I ever seen do awesome work never let me down I got a fx45 an a M35 they work on both of them they get u all the way right I salute them to one of the best auto shop they prices are amazing matter of fact I just pick one of truck up from them they get u in out I love them guys to the fullest u ever need work they are u guys to go to
Chanel Hutt
3 years ago
Love Barry's shop. Best mechanic. Wouldn't trust no one else with my car
monyea Money Lyons
4 years ago
Man Justin took care of me fast and friendly service he knows what he doing i definitely recommend him he s my go to car guy from now on
Kevin Moody
3 years ago
Professional and curtious great staff very knowledgeable of both foreign amd domestic cars i would recommend barrys motor works for any of your cars needs
Gee Ross
3 years ago
This place is true to what thwy do. I will go back for all auto needs. They put motor mounts on my Audi! Thanks!
Tara Pachoon
4 years ago
Got everything taken care of . I highly recommend this Motor shop. Great job guys.
tom joyner
3 years ago
Great work but be prepared to pay dealer list price for parts that aren't OE
Warren Perry
4 years ago
Excellent service. Very knowledgeable in what They do. They will definitely get more of my business.