AutoZone Auto Parts
4.5 (375)
217 Furys Ferry Rd, Augusta, GA 30907
(706) 860-8994
autozone.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Chandra Roberts
3 months ago
I arrived at first dark for a battery check because I had to jump-off three times prior. Russ F. checked my battery, provided intel and reassurance. He was very courteous, responsive to my inquiries, and informative about my concerns. His professionalism and and positive, patient demeanor, and witty sense humor turned my stressful moment into stress-free evening. Russ is definitely a modeled employee, and is deserving of some recognition. Thanks for your service, Russ (Army Vet)! He and his counterpart appear to enjoy the work they do. Customer service at its best!
Caleb Satterwhite
3 months ago
Jayden was extremely kind, helpful and knowledgeable. While I was changing my taillight in the parking lot without asking he went ahead and found the new one for me. 10/10 customer service skills and is a hard worker.
Follow Freedom
a week ago
Great customer service. The gentleman behind the counter olunteered to replace blub without being asked. That's awesome!
Rhett Mobley
4 months ago
Mr. Brett Johnson cross referenced a search for me and found the correct tee fitting in stock that fit perfectly on my 2018 Colorado.Thank you, Brett for taking your time to get me back on the road without worry. Note I have been to this location a few times before and no sales rep has ever been more willing to go above and beyond like him.Brett is a model for the rest in automotive sales, customer service and knowledge. He is patient, kind and he will not let you down. I highly recommend you ask for him, especially for those speciality requests, where it takes some patience and knowledge to get you what you need.
Katrina Hoyle
2 months ago
2024-01: Came to this location to return an item no longer needed and had a flawless experience. Nia was a pleasure and an assett to this company for her customer service abilities. And a shoutout to Titan as well.
Mario Lett
2 weeks ago
I had a great experience! Kenzie took great care of me with my brakes. Now I'm back on the road riding smoothly!
Reese and Mary-Margaret LeRoy
4 months ago
I had an outstanding customer service experience with Max. He was helpful, courteous, attentive to detail, and extremely thorough with switching out a battery for my daughter s vehicle.
Mamie Johnson-Atkins
7 months ago
This store is ABSOLUTELY amazing! The staff was extra friendly and the store rep , Titan, really helped me out!! I will come back for any mechanical needs.
Jesse Howard
2 weeks ago
Good customer service. I called ahead and they had parts waiting for me on the counter.
Stephanie Hallford
3 months ago
Great service and great prices. Jadyn was an amazing customer service representative! He was very helpful!
Gilbert Williams
a month ago
It's a pretty good Park store they normally have what you're looking for. All parts stores are high so are they
Tamala McIver
3 years ago
One of my headlights went out so I just went to pick up a pack. They are so simple and easy to install. While I was there I noticed this cute phone holder that I purchased for my car as well. The store was not crowded and masks were worn. I always have a great experience at this AutoZone location.
Shaneika Mahoney
9 months ago
Brett was awesome! He went over and beyond to make sure that I was happy with the product that I purchased. He was very personable. His customer service was perfect!
Rhonda Gaines
10 months ago
Mr. Ken did a fantastic job checking, cleaning, and replacing my dead battery. He did so while making goofy dad jokes, which I found pretty funny. Will definitely be back. Customer service is not dead..a company just has to hire the right people. Mr. Ken s the man!
Sonya Wright
a year ago
Max Holt was awesome. I had an issue with my battery and he was such a godsend. He tested my battery, let me know it was not good, informed me on what battery was needed, and then installed. He was very pleasant as well. It is hard to get good customer these days, but Max proved it still does exsit. Thanks Max for making sure I had a positive experience shopping at AutoZone.
Maria Corallo
8 months ago
Titian I believe his name was, gave 150% service. Very friendly and kind. Great experience and helpful. Thank you for your help Titian I'm sure you saved me a ticket.Maria Busbee
SharaPurpleReignLowe Charatesa Lowe (Shara)
7 months ago
Max absolutely should get employee of the year bc he immediately sprung into action when he noticed this damsel in distress this young man did everything possible to assist me in getting home. Some ppl go over and beyond for their customers others give discretionary efforts!!!
Steven D.
3 months ago
Got what we needed, great service. Thx!
James Tech (killerjames 425)
3 weeks ago
Very Helpful Staff and Friendly
Spiritual Audacity
11 months ago
Huge thanks to Josh B for being willing to help me and not complaining since I arrived five minutes to close. Not only did he help me find the part I needed for my car, but he also went above and beyond to assist me with fixing my issue. Best customer service I've had in a long time. Thank you again Josh!
Alexis Plair
5 months ago
Very good, friendly and efficient service! Thanks Jaydn!
Hope Grinnell
a year ago
Travis was incredibly helpful. We were getting a new battery and didn't realize our battery terminal cable had corroded. That man was out there trying to get it opened in the heat for probably 45 minutes!! So thankful for this persistence and great attitude!!
Conrad Campbell
3 years ago
Great service and location. Easy to get in and out. Rewards program is nice if you do alot of DIY auto work.
Patricia Farmer
a year ago
My battery died, I m from out of town.. takes with someone who said they use auto zone, I called, Travis said he had the battery and will put it in quickly..Teniqua helped with checking me out.. both were very knowledgeable, polite, and extremely helpful..
Charles Garner
5 years ago
Great prices on parts, tools and automotive supplies. The store is setup perfectly which helps in finding what you need very quickly . And they have fast friendly delivery . Open Sundays.
Sandra Simmons
a year ago
Max saved me!!! Windshield wipers stopped working in a rainstorm and he replaced the fuse in minutes. Thanks so much. Amazing customer service
Jennifer Blizzard
a year ago
These guys are on top of their game. Helpful, professional, friendly, and knowledgeable. They took the time and effort to carefully examine an item that I believed needed to be replaced, explaining that replacement was premature which relieved me of unnecessary hassle and prevented me from incurring undue expense. Another excellent example of why I have been and will remain a loyal AutoZone customer.
Larry Floyd
a year ago
I needed a taillight replaced. I was his first customer of the day! Terrance, I believe his badge said, worked me in, replaced the bulb and sent me on my way with a courteous thank you and a smile! What excellent service!
Michael Gipson
2 weeks ago
My go-to spot for auto needs for over a decade.
TaKia Wallace
2 years ago
Travis B. was absolutely amazing and helpful yesterday! I went to AutoZone just to get my battery tested but I mentioned quite a few other problems that I had and he was able to either fix the problems or provide suggestions. Travis was very patient with all of my questions and saved me a trip to the dealership. He fixed a problem that I have had with my power seat for nearly 2 years in a matter of minutes. I would highly recommend this location and more specially Travis, if you need any assistance with your vehicle.