Autobahn Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ryan Torres
5 months ago
Outstanding routine maintenance service performed by Dan and his team at Autobahn. They go above and beyond to treat your VW like they would their own family. Especially with Ft. Eisenhower no longer accepting European car services, I continue to put my trust in Autobahn for all my APR GTI s needs. Prices are fair and honest for quality work.

  Aaron Sanders
2 months ago
Fun place, had a good time talking with the owner, staff, and other customers while waiting to get some work done. Fair price, knowledgeable. Nice to have a good option for Audi work in town besides the dealership, will be going back when needed.

  william williamson
3 months ago
Great group of folks. Took good care of me and made me feel at home. I TRUST THESE GUYS MORE THAN ANYONE ELSE

  Jeremy Mathis
2 years ago
Dan knows his stuff. He's a VW/Audi Master Technician and is very knowledgeable. Prices are well below dealer, but still relatively expensive. They are an APR dealer, so a great place to go if you want to tune your ride. VW's and Audi's are fun vehicles, but the owner drives a Toyota.....just sayin!

  Sebastian
6 years ago
Awesome customer service... If you have issues with your Audi or need performance enhancements, those guys are your awesome. Authorized APR dealer! Based on my research, Autobahn Automotive will best any dealer price. I stopped going to the local Audi dealer and am using them for all my maintenance and performance needs.

  Catherine Waldburg
3 months ago
Best place in the CSRA for your VW or Audi! Very knowledgeable and more than fair on prices. They are VERY through and honest. Madie is wonderful! She helped me buy my VW last year, which of course Autobahn will service.

  Tyler
8 months ago
Being new in town, it's hard to find a shop you can trust with your vehicle. Luckily, Dan and his shop came highly recommended from multiple sources.I had a massive coolant leak and needed a new water pump and was left without a vehicle. After asking around, I was directed to see Autobahn Automotive. Dan and his team got my vehicle in and out in a timely manner and at a very fair and reasonable price.Having worked for VW myself for 5 years, I can say with full confidence that Dan KNOWS his stuff! Not only that, but he's an honest man who I'm happy to say has earned my business for as long as I live in the Augusta area!

  Jamie Wier
a year ago
I was so happy that I brought my car here for service. Traditionally, I've been a dealership person, but I realize now I should have come here from the start! They are so personable and friendly, and their texting service is great! Maddie is always so friendly and nice! They will handle all my maintenance and service for my Audi :) Thank you for a great job!Service: Auto maintenance

  Kevin S
a year ago
Stopped in on a Friday afternoon to schedule an oil change expecting to wait a week or more. Maddie got me scheduled first thing Monday morning. Very friendly and informative team. Service was quick. They also pointed out an issue. The car is still under warranty so i will take it to the dealership for that but I still plan on using Autobahn for general maintenance.

  Lonnie Clopton
2 years ago
Had them to install rod bearings on my 2007 Z4M with the S54 engine. I went to them a few times before to do some repairs on my car. They've done a good job in the past so I thought to use them again. Although he normally doesn't work on BMWs anymore, he did me a solid since I've had history with him. Good dude! He quoted me a price but had to go up a little on the price. He brought me down and thoroughly explained to me why he had to go up in price. He showed me what he had to do. I expected it a little since my car is rare and normal tools don't work with my car. So, he did have to order a few things and modify a few of his tools to get the job done. He even had his guys come in on a Saturday in order to get the job done because he promised that he would have it done by a certain day. Absolutely amazing service!!! Definitely recommend.Services: General repairs & maintenance, Engine repair, Oil change

  Jeffrey Lochner
3 years ago
While I've only gone there one time thus far, the team at Autobahn Automotive is extremely friendly and knowledgeable about German cars and how to take care of them. Their staff is incredibly friendly and I felt right at home from the second I walked in the door. If I had any questions about anything at all, they were more than willing to answer them and give advice. While it might not be cheap to take care of German-made cars, it definitely makes the experience that much better when you leave the shop with a smile on your face.Services: Transmission, General repairs & maintenance, Oil change

  John Greco
4 months ago
If you have a VW get it served here. Way more available and helpful than the dealership.

  Andrew Goss
3 years ago
I've been bringing my E46 BMW here for three years, and Dan and his staff have provided consistently excellent service over the years. They are quick, and all the repairs have been right the first time. And priced reasonably and fairly. Never any drama, even with an older BMW. I would recommend them to anyone driving a German car.

  Wendy McBride
a year ago
I took my VW here for a 2nd opinion when I was told the engine was gone. I had to do everything over the phone because I was unable to get there, a tow truck was able to bring my car by without me being present.They made everything extremely easy for me and was so professional. Unfortunately they have me the same opinion. I do wish I had a time machine and could bring my car here for all the necessary repairs it needed before getting to this point.But I appreciate their help and service. I will highly recommend this shop.

  Paul Kuper
6 years ago
I'm barely a novice mechanic so I'm able to do oil changes and belts/etc, however when I saw glitter city in my oil I decided it was time to let a professional look at my car. I gave Autobahn a call and asked for a quote for rod bearings, which is what I had thought it was. Dan was extremely helpful and chatted with me for around a half an hour about possibilities, then suggested that I take my oil filter which I had saved down to his shop. I brought my car down later that day, and he recommended that I leave the car to them so they could diagnose it. He got back to me the next day after dropping the oil pan with some disheartening news. I ended up deciding not to get the repair done as I worked out something with the seller of the vehicle however the quality and communication that Dan and the shop exhibited was fantastic. I would 100% bring my car back to Autobahn because i know I will be cared for and kept in the loop. Their expertise and opinions were absolutely invaluable in diagnosing my vehicle. I absolutely recommend Autobahn to any friends or family that need their Euro car worked on. Its very obvious that they know what they are doing and are experts. Dan went above and beyond to make sure I was taken care of. A+ knowledge and customer service.

  Spellwall03
3 years ago
I did not have a good experience. I took my Audi to this shop because I was told they were the best in Augusta. I was told that I needed a new engine, the turbo was gone, and it would cost approximately 10,000 to repair. The owner also offered to purchase my car after telling me it was pretty much a goner. I was not told that the oil was mixing with the gas and that they broke my hood prop.Fast forward, the car was taken to a dealership and the gas mixing with oil was immediately identified as a problem causing my vehicle to perform poorly. The engine neither the turbo have to be replaced.

  Chris Banerjee
3 years ago
The shop's owner, Dan, is committed to high quality work on German cars. He always provides a very detailed breakdown of the problem, the solution, the costs for parts and labor, and the step-by-step process of the work involved. He is is extremely knowledgeable , and if he can't fix a problem, then you won't find someone else who can. He is very motivated and will get any job done in a reasonable time. I highly recommend this shop to anyone who asks me where to take his/her German car.

  Marton Bagoly
9 months ago
Impeccable customer service, friendly, and knowledgeable. Previously always used Lexus for my Audi; excited to work with them going forward.

  M. Hand
5 years ago
Really great group of guys -- all true car enthusiasts who don't just want your money, but want you to leave with a car running the way it should.They knew I was pressed for time due to a trip, and they worked me in, got my car's issue diagnosed, a fix outlined, and then got me back on the road -- in two days! Awesome! They even had to "make" a tool to help get the job done! And they did the job cheaper than both the Audi dealership and one of the other independent shops in the area.I think one of the things that really impressed me about the team at Autobahn was their interest in not just up-selling me to things as much as educating me on what they recommend and WHY they are recommending things like proper tunes for my needs, premium lubricants, and high-end fluids. Most performance shops just tell you the what and not the why -- where they started with "what else do you want out of your car?"This is a business that isn't about bandaids. They are about proper fixes and creating lasting service relationships. That is important to someone like me, owning a performance vehicle and wanting a little more out of it.I will surely continue to trust their team with my car for all my local service and performance/modification needs!

  Markello
3 years ago
I have been taking my audi a7 here for over 3 years now. Needless to say that I travel a 4 hour round trip just to visit this location for repairs. To answer most people's question, "yes" there are multiple audi dealers and shops near my home. Never an issue is the reason I make the trip. Recently I had a hiccup. I had a few things done to include brakes and a complete fluid flush. The day after picking her up from the shop, my coolant light came on to warn of low fluids. I am no foreign certified technician but I'm familiar with the smell of coolant when it's leaking. I lift the hood to discover I was leaking coolant at a fairly fast pace. I called the shop to inform them of my situation. They apologized for the inconvenience and ask if I could bring my car over so they could take a look at it. Fast forward...a few days later I found the time to make the trip. Once my car was examined, it was determined that I had a faulty pipe probably from normal wear over the years. I left it there again and they made the necessary repairs. No I wasn't happy being without a car and having to rent one, having to take off work to make the trip, or having to shell out more money. However, the owner and his crew were professional and reasonable. He discounted my bill and made the repair price light on me. Like I mentioned earlier, this is why I don't have an issue making the trip. I know I will receive honest work, the best price, and even learn a few new things about my car. I would definitely recommend this location to more people as I have been referring people over since 2018 or so. Thanks Autobahn!Services: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Brakes, Oil change

  Nick Mckenny
6 years ago
I had the unfortunate event of a rodent chew through my wiring harness. My dash looked like a Xmas tree parking brake would not engage nor would the speedometer work. I had no clue as to what was wrong or causing the issue do to not frequently driving the vehicle. I call this shop being new to Augusta area, looking for a quote also with the vehicle in need of servicing. I got a reasonable quote, so I took it to them and with in 10 mins my car problems were diagnosed. With now knowing what the issue was I was thinking it was going to break my bank account. However, I was assured it would cost roughly half of what I estimated ($4,900-$5,500). I was given a call and told to come pick up my car not only was it serviced and fixed bringing it back to off the line status, but was only charged $1,700!!Also the turn around time was only two days.Phenomenal customer service, and genuine individuals who are not there to do a half ass job wasting your time and charging you a first born plus title to your house. Just a group of genius mechanics that are there to help.I will strive to always come back to this shop for any and all problems I have in the future with my beloved Audi!

  Courtney McBride
4 years ago
I am very pleased with the Team @ Autobahn! I presented my car concerns to Dan (owner) where He & His Team executed a same day solution. I must add that my car was seen previously by a very reputable auto repair dealer in Augusta (by way of recommendation). Not only was I provided honest professionalism, I too was given valuable education on proper vehicle maintenance specific to my car. I highly recommend the Autobahn Team for your auto repair needs! He'll beat the dealerships and put the local competition to shame. #newcustomeralert

  Albert Mertz
3 years ago
If you own an Audi, VW, Mercedes (or any other car for that matter) this is the place for repairs. First rate. Knowledgeable, trustworthy, professional & reasonable. From the front desk, to techs to it s owner, all are A+. Routine maintenance, tunes, small or complicated jobs, I highly recommend. Work on my Audi S5 was done quickly and efficiently.

  Rebekah
3 years ago
I had been to C&C Automotive literally 4 times for the same issue with my car, and they had charged me for a special mechanic fee for it being a VW. I took it here on a solid recommendation of a griend, and they called me shortly after and told me it was ready to go. Their service is super detail oriented and personable, likes. Small business. Highly highly recommend!

  Elizabeth Rice Hurt
6 years ago
I checked out Autobahn today based on their great reviews. My Mercedes CLK350 needed brake pads and rotors changed out. They were able to fit me in today! Not to mention, I was going to Uber home after dropping my car off, but the owner personally drove me home! Talk about great customer service. The staff were all extremely friendly and I am very happy with my experience. I would recommend this shop to anyone who wants great service for their German car.

  Cinzia Seard
3 years ago
My VW Jetta 2016 had some Turbocharger problems.The previous mechanic wasn't able to complete the issue .So i still had my EPC light on ,plus the Engine light. I was pretty frustrated and was hoping to find the right mechanic to help me with the problem. So I found out online about this mechanic and decided yesterday to give it a try.I explained my situation and the shop owner didn't hesitate and went straight to the source. He was absolutely detailed, how he approached the problem. Went step by step down the list ,did more test driving kept on checking, plus test drove with me .At the end, while I was still at the shop ,he succeeded and fixed the issue from the VW Jetta.While talking to him I learned more about cars,especially German cars.He definitely knows all about it.Also his staff at the shop were very engaging and professional. Iam so glad that I followed my intuition.I definitely was not disappointed and very pleased. He saved me alot of money.I would recommend anybody that drives a German car to use his professional work.Thank you for your honesty work and opinion.I appreciate it very much.Thank youCinziaServices: Electrical, Auto engine diagnostic

  Max Wade
5 years ago
I had an oil leak and took it over to Autobahn to have it looked at. Turned out to be a pretty big repair and the owner took the time to explain exactly what was going on and what repairs would need to take place. I went to the Volkswagen dealership near by as they seemed to be the only repair shop with openings for a quote however they were much higher and I did not feel as though they would have done better work.You can tell the guys at Autobahn really are Volkswagen enthusiasts and I felt comfortable enough scheduling an appointment for repair with them. Unfortunately I had to be in Maryland the next day due to work spur of the moment so I wasn't able to keep the appointment we had set, but if I was in ever in the area again I would take my car to them with no hesitations.

  Sini Ferree
8 years ago
These guys are awesome! We've been very pleased with the customer service and the reasonable cost of parts/labor. Everything always goes smoothly and doing business with Autobahn Automotive saves us a ton of time and money vs. going to the dealership. All across the board they have much better quality, and I just can't say enough good things about this place!

  John Kim
3 years ago
Quick update, this my service center here for all of my VW maintenance. Excellent team and honest, well executed management. Affordable and fast. Text him, plan it out, in and out.Great service, frank, honest, and a great savings over the local dealership. Also had an APR stage 1 tune on my GTI. No issues, good bump in performance with no degradation in MPG or reliability. I ll keep coming back and would recommend them for any VW or APR work

  Keenan Monaghan
5 years ago
This shop is A-1! I know I can be a difficult customer :) They are very respectful of my time and money and I never feel they are just trying to make a buck. They really know what they are doing and seem to be up to date on all the newest technology as well as how to take care of older Audis. I highly recommend them and don't see myself taking my car anywhere else.