Rocco's European Garage

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Frederick Weaver
a week ago
I recently visited Rocco's at the Cheshire Bridge location, despite mistakenly booking an appointment at the 14th st location. Despite my mix-up, I was thoroughly impressed with the service provided. They conducted a comprehensive car diagnostic and meticulously communicated every issue that needed attention, allowing me to prioritize repairs according to my budget. Opting to address all identified concerns, I was pleased to find that they promptly began the work and completed it in just a few hours, exceeding my expectations for efficiency. Although they couldn't wash my car this time, their professionalism and dedication more than compensated for it. I highly recommend Rocco's Auto Repair for their exceptional service and transparent approach to car maintenance.

  Debra Rutledge
2 days ago
Excellent Customer Service at Rocco's in Buckhead. I recently took my vehicle to Rocco's for service and was thoroughly impressed with the professionalism and friendliness of the staff. They took the time to provide detailed explanations of the necessary repairs, and my car is now running smoothly. I highly recommend Rocco's to anyone in need of automotive services.

  Bailey Coffer
6 months ago
I was so impressed with Rocco s. When I walked in the first time, I was worried I was about to spend an arm and a leg bc it was the nicest car shop I d ever been in. It s so clean and pretty inside! But, I was pleasantly surprised by the cost. I had a friend have the same exact work done somewhere else and they paid almost double what I did. The guys at the front desk are so welcoming and nice, too! They really make an inconvenient thing more enjoyable for sure! My 4 year old is obsessed with cars and they made sure to include him, and showed him some of the cars there. I m so glad I found Rocco s! I ll never take my car anywhere else.

  Scott Hughes
2 months ago
Responsive to all inquiries. On schedule. (Major work completed within a week. And that was over a holiday weekend).Honest in their assessment. No hidden or surprise costs. I can tell the vehicle was taken care of. You don't get this kind of car service anymore. ANYWHERE! Between the excellent customer service and the peace-of-mind I have with the work they did on my wife's car; I think it was worth every penny.By contrast, I have another Range Rover that has been at a dealership since Nov 11, 2023. (Today is Jan 26, 2024). They called today and told me the ETA for the part I need is Mar 6, 2024. Meanwhile my 2016 Range Rover SV Autobiography just sits on their lot. No sense of urgency.

  Susan Conger
6 days ago
I'm "sold" as a new customer -- in large part due to the excellent service from David at the front counter. He patiently listens, explains, and even took the time to do a "test drive" with me to trouble-shoot a problem. Highly recommend!

  Immortal Fields
4 months ago
Everyone I've met... including Rocco, have been professional, courteous, knowledgeable, helpful, and a pleasure to do business with Don't hesitate. Drive in with confidence if you want your vehicle professionally serviced without breaking the bank

  tony gonzalez
a month ago
I have 3 vehicles and I have them all serviced at Rocco s. They definitely make me feel right at home. Very Fair, helpful and more importantly. Transparent. A plus!

  Marji Davis-Williams
3 weeks ago
Nicest folks ever. They did a great job of communicating and making you feel comfortable spending all your money. It was a very posh and they got the job done.

  Chris Copenhaver
4 months ago
Great experience with Rocco s. Super communicators, they provided an outline with pictures for approval to start work. Detailed my Range Rover as well.

  Mike Kearns
2 weeks ago
Daniel and Tristan are great employees. Courteous and knowledgeable. Not sure which tech performed the work, but the summary was well-written and comprehensive.

  Kenneth M. Green II
5 months ago
Roccos Garage was very professional from the beginning of my process. The worked on my Mercedes GLC 43, They kept me updated on each problem they came across and was very thorough with their details. It was an 5 star overall process. I would highly recommend them.

  EmJai Taylor
a month ago
Look, you guys/gals, if you want to be the boss of Atlanta, you've got to pay the cost!If you want things done thoroughly right the first time, you can't be out here nickel and diming with these PATCH MECHANICS our city is famous for. I mean, do you want to keep taking your car back every time you turn around just for something else to be repaired when you could have done it right the first time (and saw all the issues) These people are master-class technicians specializing in high-end vehicles that will keep you stunting and your stunt-mobile in reliable condition even if you have any kind of foreign car on the daily grind - this is the place to go.I have been living here since 2007 You guys/gals, don't let these lazy PATCH MECHANICS ruin your time and money! Don't be cheap and create more expensive problems for yourself later; go ahead and spend the money and become part of the family that will take care of you through and through. A place where you are a name and not just another number that needs to be scammed for the month by a scammer - M. J. Taylor

  Don Warren
8 months ago
Rocco's quickly answered my call where other shops ignored it. They quickly evaluated my Mercedes issues and gave me a quote. It was very high and even though they could have made a lot of $ they advised me to not make the repairs and to use the $ towards buying a newer vehicle. I appreciate their honesty and if my next car needs repairs I will bring it to them. Thanks for not advising a repair when it doesn't make sense!

  Catina Harvey
6 days ago
The staff members were very professional and knowledgeable. They did an excellent job on my car.

  Mimixchan
a month ago
David did a great job replacing my brakes on my Civic! Very personable and honest.

  Phyllis
6 days ago
Knowledgeable Great Customer care Efficient clean Thank You for making me feel comfortable about your recommendation regarding my car

  Trez B.
2 weeks ago
They know what they are doing. Friendly staff. Met Rocco. Solid dude. Workaholic. Highly recommend.

  Johnston Pope
3 days ago
Excellent service from beginning til the end of my service. I would recommend Rocco's to all my friends!

  Shari Freeman
3 months ago
$561.00 for an oil change and wasn't told until after the fact. No quote was given beforehand. I've been driving Jaguar's for 20 years and have never been charged this for an oil change and my car is new.

  Helena McAllister
a year ago
I came here to get my rear brakes done after being quoted for more at the Range Rover dealership. I only saved about $150 coming to Rocco but every dollar counts! Their process was very straight forward, everyone I worked with was super friendly and helpful, and so far I haven t had any issues with my vehicle. I would definitely recommend them for your vehicle needs and I am sure I ll be back. I also appreciated the representative following up with me the next week. Quality service can be rare sometimes so I definitely was impressed with them checking in!Update: I had to change my review to four stars. I would still recommend but I did have to come back to get my brakes replaced a second time which means spending more time and (although not much) extra money for my Uber to pick it up. Very nice people and they do offer a shuttle depending on your location and the time the car is done.

  Nancy Southworth
5 months ago
As always, everyone was polite, updated me along the way, followed up with Carshield on prompt payment and I will always come back here rather than the LR dealership - GREAT EXPERIENCE

  ebony davis
a week ago
Went for an oil change for my Porsche Macan and the service was great!

  billy johnson
5 years ago
I had multiple problems with my 2009 BMW 328i.Cody at Rocco's Cheshire Bridge location was nothing less than terrific.He explained in detail the problems and solutions and completed all of the repairs quickly and kept me notified of his progress the entire time.All at a reasonable price, much less than the Dealership.I've never seen an auto repair shop that clean.BJMarietta, GA

  Raef Grohne
5 months ago
Rocco's did a PPI on a 2013 Panamera GTS. It was a detailed report and because of the inspection, we ended up buying the car. We will be back for the servicing of the GTS. Thanks guys.

  AutoBizBrokers
4 years ago
Rocco's European Garage in Buckhead is AWESOME! They do NOT compromise on the quality of workmanship and always use OEM Parts. They treated my S-Class like it was their own. This being their 3rd location with all family members managing each location is great! They have each became true friends! Thanks, Rocco!!

  Ian Macdonald
4 months ago
Have taken my M6 to Rocco s for several years. Great service, quality work and honest every time.

  Sonia Yoder
4 months ago
The place is warm and comfortable, and the people are great. It took a bit longer that I'd hoped, but the repair was done properly, and the price was fair.

  Ariel Wider
a week ago
Amazing customer service! So patient and accommodating, I would recommend this place a thousand times!

  Corey Holmes
a year ago
The service extended at Rocco s European Garage is Top Notch.I specifically needed a Valve Cover Gasket replaced, and they were able to provide me with a quote, schedule me for repairs, and complete the service within just a few days of my initial call.The pricing was very competitive compared to nearby and reputable shops.Most of all, the staff at Rocco s is superb; absolutely great group of people. If you re in need of a shop that s going to handle your vehicle with care, and at an affordable price, please consider Rocco s European Garage!

  Mark Seib
a year ago
My entire experience with Rocco s was flawless from start to finish. Everyone I spoke with on the phone was super friendly and helpful, the text messaging system worked great (including the link to see my diagnostic report, where I could select the services I wanted to approve), and they got it all done in one day! Also, their prices were very reasonable, as compared to other places I shopped. Going forward, this is the only place I will have my car serviced!