O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Pam Womble
a month ago
The staff is friendly and order the correct parts, but they don't deliver or have them ready for pickup as promised. This has happenedore than once

  Kevin Jokename
3 months ago
The best part about this O'Reilly is that it's so close to autozone. Save a couple minutes and just go straight to AutoZone

  Dingle McDingus
7 months ago
They should really update the hours. I ve been trying to get brakes and rotors for my sister s car for approximately 3 weeks now, show up well before they should be closed, and every time they ve gotten it all buttoned up for the day.Terrible business ethic. Wonder how much longer they ll be here, now.

  Crystal Rollins
3 months ago
Says they re open until 8 on Sundays. Drove over and they were closed up and gated at 7:15.

  Reficul Lyfe
a year ago
Terrible experience. Came in to get assistance, ended up getting stuck after listening to one of their employees. Made a purchase that ended up being wrong, upon returning the item, which I never used, I always accused of using it by the store manager at the time Sept 26,2022 4pm for using the item, which was absurd. I was disappointed it the overall experience, I wouldn't return. Thankfully Angela was polite, dealt with me great, even gave a jump start.

  William Greer
3 months ago
They open at 7:30 a.m., it is 8:00 a.m. and the door is locked. The open sign is on.

  Mike Breezy
2 years ago
Very sweet lady that assisted me. This location was closer to my job and the lady was very helpful and very kind. Her supervisor was as well. They were open on time and courteous with exceptional customer service. I haven't had that experience with oreillys lately especially at the location near my house on Jonesboro rd. They're terrible. But this location was nice. Considering this may be my new location.

  Evans Lee
a year ago
Decent store, a couple of their employees I have dealt with were helpful. The biggest problem is they just close whenever they want apparently?? Place was empty 2 hours before their closing time tonight.

  Maurio Johnson
a year ago
Bought an a/c compressor from them when it went out in September. It's just getting back hot and get my a/ c fixed and I don't need it.only a tentioner and they won't refund me and it's never been opened.

  Matthew Wann
5 years ago
I've been here twice, once to buy, once to return (didn't need a second part, no issues with the part itself). Customer service was spectacular both times, the wait to speak with someone was very short. In the first case the parts I needed were found very quickly, in the second the return was processed very quickly with no hassle. Both times, the sales associates were extremely courteous, helpful, and knowledgeable. I definitely recommend this location!

  maeyonia smith
a year ago
I went to O Reilly to get a battery and asked for help to put it in he told me it s too cold for him to put it in I said okay just give me the battery and show me how to do it he proceeded to say no and that they didn t even have my battery. So I left and came to autozone the nice lady name Chavahh (I m sorry if I spelled it wrong) helped me she changed my battery and added oil to my car while it was 19 degrees!!!! A LADY !!! THANK YOU SOOO MUCH !!!! Women will always rock

  Edward Spitzer
9 months ago
Closed at 8:40 instead of 9 for the second time recently. Call before you drive there their quick to cut out way way early

  Greg Coggin
8 years ago
I've found their prices to always be a bit better than the competitors up the street from them. Their employees have always been polite and helpful be it over the phone or in person. They can seem to be short staffed at times which can draw on your patience if you're in need of assistance, but that can be curbed if you call ahead and have what you're looking for set aside for pickup.

  Will Lippman
a year ago
This location seems to be temporarily or permanently closed. I've come by here 3 times in the last week and the gates have been down. I called yesterday and a woman put me on hold saying she was helping a customer, left me on hold for 9 minutes, and then hung up on me. When I drove over the gates were down again. How are you helping a customer if the store is closed?Suspicious

  Don Plemmons
a year ago
Store closed early and left me stranded. The worst thing a store can do is close early. Not only are you completely useless to me, but you actually wasted my time and what prescious little distance I had in my broken down vehicle to come to a place that advertised themselves as open, but had all the gates shut 20 minutes early.

  Queen Cayla
3 years ago
Excellent location. Miss Kaneisha and Quonna are so helpful. I have never been on hold for more than a minute and the customer service is top of the line. I call here for parts often and they are always prompt and polite. It seems as if all of the staff are well trained. I highly recommend this location.

  Shubham Tripathi
9 months ago
I had to get fuse for my car and air, cabin filterEmployees were helpful to find it for me

  Andrea Masters
4 years ago
This location has definitely become my go-to auto parts store! The entire crew at this location is extremely helpful and knowledgeable. Gregg, the store manager, took special interest in our project and answered all our questions and even went as far as offering to help! With a lot of help from this location, my car is up and running again!

  that tree guy
a year ago
There way better than they used to be and getting better they can get almost anything and the warehouse is 15 minutes away from this store if they have to order u can go pick it up there

  Naomi Bell
5 years ago
Floyd was super helpful and cordial. I couldn't have had a better experience. He made my day by being so engaged as to what I needed. Thx so much for your kindness.

  Cynthia Lynn Adams
a year ago
They are helpful. I buy items for 1999 Toyota every oncein a while. They have sanitizer as well for your hands.

  Angel Smith
3 years ago
This store was awesome in helping me after another store sold me a defective spindle.. both ladies and the guy all stepped in to solve the issue!!! My new o'reilly's to go too.

  Cicero Presley Jr.
a year ago
They always greet me at the door very helpful and knowledgeable. Excellent customer service.

  Stephen Fortner
2 years ago
I've been going to this or I'll ease for last 3 years for most of my auto needs. And no matter who is on duty there they've always been courteous and helpful

  Dee-Dee Adelle
5 years ago
Customer service wasn t all that shabby. The lady behind the desk didn t seem very welcoming to my dad and I and didn t make it a smooth shopping experience honestly. But I didn t find the oil I needed for my car so yay!

  Chad Polstra
a year ago
Every time I've gone here the workers are extremely helpful and get me in and out. Will continue using this as my go-to spot for automotive.

  Quentin Anderson
2 years ago
Service was quick. They made sure I had the right battery for my car. Measured the old one and got me what I needed

  Chris Randall
11 years ago
I'm a Georgia Tech Student/shop owner and this store bent me over and screwed me hard. Earlier this year I referred my customer here to buy a $400 catalytic converter. We ultimately decided not to use the part and upon return they would not take it. Turns out the part was already a returned item for autozone (ie, it should have been on its way back to an autozone warehouse) yet it MADE IT TO THE SHELVES of O'Reilly for unsuspecting customers to repurchase. This was an inside job, no doubt, yet the district manager Alozo Beard (I know, funky name) "investigated" the situation and did NOTHING. I've purchased thousands upon thousands of dollars of parts with my shop account and that loyalty counted for nothing. Accountability within the O'Reilly ranks also counts for nothing. I'm in the process of signing an Afa Davit with my customer and his credit card holder because I was their for the purchase and return and there was no foul play on our end. We are students, not the everyday rift-raft that walks thru their doors, yet that's how we were treated and got stuck with this part. BUYER BEWARE!!!!

  Consuela Allen
a year ago
Extremely rude staff but why expect anything different? The management is even worse. Nasty leadership.

  Michael Dixon
3 years ago
The 1475 Moreland Avenue store is a great location! Staff is always helpful and very friendly. Best in the business!