Mercedes-Benz Atlanta South Service Department

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Roxanne Torres
a week ago
I came in for my schedule B appointment. They did not check my fluids. They did not reset the computer, had the wrong tire pressure on the tires, not sure if I even got a schedule B Service. And the list my lug nut on my front tire. horrible service, I ve also called Mercedes-Benz corp to complain.

  Craig campbell
7 months ago
Would never step foot in this place again got charged $150 to replace windshield wipers $160 to replace air filter that just pops in place$1,800 to change oil filter and fuel filter. Was told the cost of balance and rotate tires on a sprinter van $600 hell no never again

  Setta T
a year ago
I attempted to allow them to service my car. However, there was no loner cars available and the Service attendant didn t know when a loner car would be available. My car was towed there on Last Friday when I called on Wed they still hadn t did a diagnostic report. I immediately had my car towed to European Automotive, INC. They are Amazing! Ask Steven Apparently, MB of Atl need to hire more people.

  Bobby L Jackson
a year ago
Not sure wats going on with wat was previously a reliable place for service on my 2013 S550 but I just concluded a service experience from hell. I dropped my baby there 13 jun; it was three misdiagnosis n six weeks later b4 the problem was resolved. Worse, I had to contact them for updates! Fortunately my extended warranty - shoutout 2 Endurance - approved the replacement of all (four) parts w/o pushback. Adding insult, clearly the work area wasn't covered as carpet between the seat n floor mat, seat n door, upper door frame and the horn area of steering wheel was visibly soiled AND the part had 2 b recalibrated b4 i left. Stay away yall! I kno I won't b returning

  Santhony Gaston
a week ago
Expensive but great customer service

  iconic photos
a year ago
Julius is ALWAYS great! Everytime I ve been here he has gone beyond to help me out!

  kevin womack
a year ago
Horrible horrible horrible