LUV Car Wash

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kal Williams
3 weeks ago
DO NOT SIGN UP For Monthly service this location is doing fraud! They signed me up for $9.99 and I moved month later out of state. Tried to cancel several times but system said it could not locate my account. I had to visit the location in person and waited 30 min while Mgr who was very rude & non responsive to my request to cancel. After speaking with another manager who easily cancelled my membership internally after getting upset. They then refused to allow me a wash even after charging me $36.99 for the month of march. The system could bill me but not let me cancel. Not to mention they changed the name of the business to Luv but bill under High Speed Car Wash. Another customer had same issue. Stay away from this location. I had been customer for over 20yrs new owners are practicing deceptive business tactics. Dont fall for the scam!! You been warned

  S Williams
5 months ago
1st time at this car wash. It was difficult to get in and out. Due to construction there are not a lot of vacuums so we had to wait. I like the pre wash area, but a lot of places do that for you now. I thought they would have some towels and spray. There was a box for towels but nothing there. I was underwhelmed at this experience. I don't need to go back.

  ethan childers
a month ago
Jayshun was a great help in getting me signed up for the membership I needed and answering all my questions. Also since they just remodeled the car wash last month it s 10X better than before.

  Sunny Mae
2 months ago
The prices are really great for this self-service automatic car wash. I have been a customer here for a couple of years, and I've witnessed its impressive growth and development. The expansion has enhanced the overall experience, making it even better than my first visit. While the one-sided vacuums can be a bit challenging for reaching the other side of the car, the flexibility to choose between washing and vacuuming is a great feature. Although air fresheners aren't provided by default, the attentive staff is always ready to assist, and I'm especially grateful for Cue's prompt response in replenishing towels when needed. Overall, this car wash has consistently delivered a convenient and customer-friendly experience, making it my go-to choice for keeping my vehicle clean.

  Yaar Hosseini
3 months ago
Th team here is great. Micah was awesome and you the same crew every time. Definitely enjoy it and have fresh towels, vacuums work great etc. don t sleep on this spot

  Benjamin Gale
3 months ago
I went here today for the first time just to try it out, when I arrived at the gate there was a guy standing there wanting to help me but then all that he seemed to do was upsell me onto the monthly plan. I went for the $14 middle of the road wash. When the wash was completed it was under what I had expected. Missing several parts of my vehicle and did a dreadful job of the alloys. Would not recommend.

  Nelliena Young
a month ago
I have had a LUV car wash membership for about 6 months now. I went today and noticed that after the wash, I had several scratches on the back of my car. It s a new 2023 Mercedes which is infuriating. I canceled my membership today and would warn people about possible scratches and damage to your car

  frank lobasco
a month ago
The first time I came to this car wash. I had problems with the tire shine. So I stop coming back and I was a member as well. So I decided after 1 years to come back and give it another. Try and I'm back to square one again with no tires. Shine, and I think that's ridiculous that a man or a woman pays for their hard-earned money for a membership and can't get the quality work that's supposed to be on your vehicle. This is on beautiful highway and I had one Mexican gentleman. That is really a nice guy. That should be the supervisor manager at this facility. Because the person you gotta run in. It is disrespectful and will not do anything to try to help the person out And this has happened more than one time since I've been back. They make you run your car through there 2 or 3 times before you get tires. Shine on your vehicle and I think that is so ridiculous

  Sabellz
3 months ago
Que assured me when I needed help with filling up my water bottle. He gave a top notch customer service and I appreciated his help. I will definitely come again!

  Joey Uribe
3 months ago
Que was VERY helpful and willing to make sure that I had superior costumer service which shocked the living f out of me because that s un heard of. Dude helped me clean my last tire because they were supper bust and wanted to help me finish for others to also vacuum their car . I ll be back!

  Jenae Gray
a month ago
My first time at Luv car wash was outstanding! Que and Eddy were extremely nice and helpful. Their customer service will definitely keep me coming back here plus it s a pink car wash! Keep up the great work guys.

  BUYER SERVICES
3 weeks ago
False and misleading advertising on their unlimited wash club. I have been a subscriber for several months now and they continue to change the terms.When I signed up I was told that it was unlimited use. 2 weeks later I was told that it was one wash per day.When I signed up, I was issued with a sticker on a plastic card to keep in my wallet so that I could wash any vehicle using my membership.Today, when I went through, I was told that the plastic membership cards are being phased out and now license plate readers are being installed to link membership to a specific vehicle only. I own more than one vehicle and rent vehicles frequently so this fundamental change in their policy will cost them my business.Nothing in their advertising changed during this time period. There is no mention of a limitation on washes, nor is it mentioned any limitation of a limit to a single vehicle.

  Derrick Leegrand
3 months ago
Been going here for awhile because the prices are great!, but I had the funniest experience today. My vacuum wasn't working AT ALL and I called over two workers and they quickly came to assist. They took it apart and it coughed out a whole rag someone sucked up! They said people have clogged the vacs with much crazier stuff like wigs lol. Didn't realize how hard they work to provide great service and I appreciate it. Thanks again!

  Edward R
3 months ago
Sadly, this place has really gone downhill lately. The prewash station is nice, but the suction in the vacuums can't even pick dried leaves up off the floor.

  taylor adams
3 weeks ago
First time at this car wash. The machines washed my car well. The staff is nice. Nick made sure the glass cleaner bottles and towels were stocked and made sure that the vacuum stalls were clean. Thanks Nick! Thanks everyone

  Jazzy Moves Pole Dance ATL
a month ago
Jay shun and all of the other men at this location are always extremely helpful and accommodating to my experience at Luv. So glad I got the membership. I m able to keep my car clean all the time! Thanks guys

  KC KC
4 months ago
Great place for a car wash, with two highlights being; the staff- whose very friendly & accommodating and the other, the self-prep area. It allows you to give your vehicle a good once-over prior to entering the wash itself. The "work-on," is not having someone monitor the vacuum area. People remain too long AND they detail their vehicles while others are waiting. If this gets fixed, their B+ goes up to an A!

  Orie Cook
3 months ago
The washing tunnel has been upgraded and does a good job. However, the vacuums need to be fully replaced due to the lack adequate suction . I've been seeing signs and hearing that vacuum replacements were coming for months but no sign of them yet. Let's hope my membership can hang on before I find a spot with better more powerful vacuums.

  Janel Davis
a month ago
The employees were very nice and Jayshun helped us very well with signing up with a membership!

  Chisom Nwoko
a month ago
The gentlemen working at this drive thru car wash are very kind and helpful, especially Eddie! My car came out clean and I like that they provide clean towels, glass cleaner, and vacuums for detailing

  T. W.
a month ago
Favorite car wash in the atl. Super amazing staff that is the reason why i drive several miles to come to this location. Jayshun is always super helpful and i look for him every time i come just to make my visit extra dope.

  Diamond Ross
4 months ago
Love, Luv washing. Great customer service, thanks to Roy. Sold me a membership and gave me some fresheners! I ll be back!

  Darryl McKoon
3 months ago
Oli change service CLOSED DOWN.Evidently LUV doesn't realize the gold mine they had with the oil change building they acquired when they purchased the business from the original owner. Properly promoted, which they didn't, it could have been a real money maker for them. Those oil change guys had a great system and were very efficient.With today's car wash prices, and lip stick on a pig results, I wash my own. Most likely, I'll start doing my own oil changes too.

  Adelis Ramos
a month ago
Rating: I have been a loyal customer of Luv 2 Car Wash on Buford Highway in Atlanta for years, and I can confidently say that they consistently provide top-notch service.The staff at Luv 2 Car Wash goes above and beyond to ensure customer satisfaction. Deon, in particular, has always been incredibly helpful and ready to assist whenever I visit.Today, I found myself in a bit of a predicament when I accidentally locked myself out of my car. The team at Luv 2 Car Wash came to my rescue, and I cannot thank them enough for their professionalism and dedication. Johnny took the time and patience to ensure he safely unlocked my car, while Eddy was ready to call a locksmith if needed. Rayshun was also nearby and ensured all the valued customers left a review and with the experience I had today. Left me no choice lolTheir prompt response and willingness to help in a stressful situation truly exemplify the exceptional service provided by Luv 2 Car Wash. I am humbled to have such dedicated and compassionate individuals in the area.If you're looking for a car wash with outstanding service and a team of real professionals, look no further than Luv 2 Car Wash on Buford Highway. They have my highest recommendation!Sincerely, Dellz

  Adriana Bonilla-Ramirez
4 weeks ago
This car wash is great! Very efficient. Plenty of vacuum spots with nozzles on both sides. Staff is friendly and attentive. Jayshun was very polite.

  John Jones
3 months ago
Luv s Car Wash on N Druid Hills has been great from the affordable memberships, to the quality washes with detailing supplies. The whole staff including Q have been very helpful with assistance. I ve also seen them help multiple people daily.

  Larenzo Carter
5 months ago
I am a member at LUV carwash and the service is great. Clean facility. Great staff. Nick has a great spirit and energy. Bless the LUV !!!Service: Auto detailingService: Auto detailing

  Tabitha Vickers
a month ago
Carl, an attendant there was so kind and helpful. Honestly they all are pretty patient. He even helped put on my new license plate! These guys are awesome, my wash is good and I was in good hands! Thank you!

  R Agugliaro
2 months ago
Stay away from this car wash. I visited this location on July 28, 2023. The person guiding me in was not paying attention, and lead me into the side of the guide which sliced the inside of my tire. I wrote up a claim with them which they assured me would be resolved in a month. It has been over 4 months since this incident and no one from Luv has reached out to me once. I have called, and emailed multiple times, and even went back to the location to talk to someone. The people I have gotten a hold of like to pass the blame and tell you they need to speak to a supervisors or managers. The corporate number does not let you speak with supervisors, and the supervisors do not return calls. The location manager seems to be MIA as well. Save your money, go to an actual reputable business that takes accountability for mistakes.EDIT 2/13/2024 - I reached out to the owner with his provided email in the comments. I have not received an answer still. Seems like they re trying to appear attentive to customer issues, don t be fooled. If your car is damaged here, good luck getting any sort of real communication from management, or compensation for that matter.

  Jay Bap
a month ago
Jayshun and everyone was helpful. My only issue is that there is no one there directing traffic. I m a female and I to argue with a man about waiting in line for the vacuums. There are limited vacuums. There are employees around but someone should direct traffic