College Park Customs

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Maxx
3 years ago
My experience with College Park Customs was so bad that I had to sue him & won nearly $12,000 (Fulton County Magistrate Court case # 19MS130411). Dealing with this chop shop was a nightmare that left my fully restored dream car in worse condition than when I dropped it off.I took my 1971 Impala convertible to them in April of last year to have the original brakes updated. There were no mechanical issues with my car outside of the drum brakes not stopping to my liking. The only change that was supposed to be done was installing upgraded disc brakes to the front and rear of my vehicle.After almost 2 months of excuses, ignored phone calls and unanswered text messages I finally picked up my car in early June. From the moment I drove away, there were issues. The owner assured me that they were minor and not to worry, but they got progressively worse the more I drove. They became so bad that I had to have another shop repair the poor work that was done wrong on the same day I picked up my car from College Park Customs. This was on the same day they completed the repairs.When I tried to address my concerns with Todd, the owner, he was hostile, argumentative and did not take any responsibility for the shoddy work. He even went so far as to make an instagram video downplaying the situation.Rather than argue, I had my car towed and inspected by other shops and learned that College Park Customs had removed my original rear end (that worked perfectly) and replaced it with a used one from a totally different type of vehicle without my knowledge or permission. This tactic was used to cut corners: instead of buying new parts, it was cheaper for them to put a used rear end with used disc brakes on my car and charge me new part prices.The used rear end wasn't properly installed, which created multiple issues I didn't have before including:- my drive shaft rubbing against the bottom of the car- parts falling off as I drive- my rear rims scrubbing against the frame- uncontrollable swaying from the rear of the car and a tremendous loss in performance.Once again, Todd showed no remorse, empathy or professionalism in addressing my concerns, which is why I had to take him to court to get the matter resolved. Despite being served, and informed of the court dates he didn't respond to any of the court's summons.

  Xavier Johnson
a month ago
Professional and friendly! They were fairly priced and do amazing work!

  Curtis Walker
3 months ago
Great personality from owner, he gave me a tour of the shop and gave me input on time lines.

  BRANDON FORD
10 months ago
My experience with this place was sickening... BE AWARE.!!!! i drove from Louisiana to ATL to give this man my money an heJust took my money which left me no choice but to seek legal action 5k gone this man told me so many lies one after the other a year later still no wheels an won't respond to any calls or texts should've read the reviews before giving this place my money... THIS IS NOT A LEGIT BUSINESS YOU'VE BEEN WARNED.!!!!!

  Franc Jones
a month ago
Good people Todd get you right..

  Dee Money
3 years ago
They mounted my black ss up, posted one pick and it broke the internet. No frame notch no nothing these boys got me right

  michelle pittman
a year ago
I have been calling for my tires or a refund and no one is answering or blocking me, you can t take people money as a business and not produce product or a refund it s called stealing money from a consumer, I have tried to be nice and shouldn t have to call but once for my rims or my money back! I need the owner to answer how this works

  Rodney Walker
10 months ago
You pay and you get great service you don t pay you storage fees and your car get sold legally so if you don t like his prices go somewhere else facts

  John Hall
4 years ago
As most of us know the wheel and tire game is hit or miss when it comes to quality customer service. We own a local dealership and I've seen many come and go over the years. Long story short Todd went out of his way at the last minute when I reached out for some tires for my personal vehicle. He Located the tires for me, arranged timely pick-up and had them ready to go as promised. They Know what they're doing and the personalized service I received was top notch.

  Dashon Holloman
2 years ago
Me and my husband heard about business on ig and decided we wanted him to work on our old school. New motor, paint job, & etc. however a year went by and mechanic stated he was close to finishing up. A year & a half go by still not finish. We ve been patient up until today. Arrive at shop with tow truck to pick up car. Took it to another mechanic just to get told a 2005 motor was put in car vs. the 2018 motor that was paid for. All of sudden the receipt book was wipe out & there saying that have no history of us paying for anything. The business is complete fraud and I will be handing the situation in court now. Be advise to keep all receipts if you choose to go to this business.From the looks of it he only takes cares of who he wants to. I will never go back to that businessService: Engine repair

  Porshia Bugatti
4 years ago
I tried to support a black owned business and took my car to College park customs through a referral, a guy referred me. Upon arrival the place really didn t look like a professional body shop but I still proceeded. I asked for a estimate for my vehicle, they gave me one totally $2100. I asked was they sure of the amount & they double checked if all parts that was needed was included, they asked me to leave vehicle and my keys. I then made a claim with my insurance, a insurance adjuster came out to view the damages and a check was cut in the amount of $3900 for the same exact damages that college park customs quoted me $2100 for when they were under the impression I was paying for this work out of my pockets. Fast forward. Now it s time for me to approve of the work and start the repairs and insurance had done used a check to ME for the work. Insurance instructed me not to pay anything until work was complete. College park customs called me stating I need to bring them $3900, I asked for a break down of the invoice and how they came to that amount, and they refused to show me or give me any type of breakdown. They was planning to charge my insurance more then they was initially charging for the same work. They refused to give me my vehicle after I told them I don t want them to do the work on my vehicle hence they were trying to take advantage of the fact I m a FEMALE. Then they tried to say I owed them $1000 for storage and breaking down my vehicle which I never have them any written or verbal agreement to break down my car. Nor did I have any knowledge they would be breaking my car down. I was only under the impression I was getting a estimate. But the owner Todd became angry that I caught on to his scam. I had to call the police to the body shop to ask them to release my car. I wish no one experience this ever again. This business is very unprofessional and the owner becomes aggressive towards you if you don t agree with him. This was my experience and it was horrible and traumatizing.He does insurance scams & his Momma I m on it too! She works the front desk for him !! Be ware he will try to get over on if if you re a female and he will become aggressive trying to fight u!!! I wish I did my research on this business and check his credentials.You are required to give a printed breakdown of the fees , estimates and final invoice. They didn t want me to see mines cause they was scamming my insureance

  Derieko Render
3 years ago
Good people and I will be back for my next set of wheels

  langston longley
4 years ago
They do great work. Really slow depending on the customer. Take on too much and dont always have the time to keep up. Not gracious about it either the employees are cool , the owner have a real take it or leave it attitude.. i dropped it off in july. No one even touched until the end of sept. Car was done in October and was promised in Sept. The actual work time spent on the car was simple only a week labor with a 3 month wait.

  AKOO85 BOOKER
2 years ago
They lack on the details, and communication, I shouldn't have to take your work to someone else to fix or put things back correctly. You should always want a satisfied customer.

  Victoria Charles
3 years ago
Just saw this on the news, apparently they were busted for being a chop shop and having stolen cars. I wanted to take my car here to have it repainted and luckily every time I went to the shop it was closed. What s sad is that they have pretty good reviews, makes me question the validity of google reviews on businesses.

  steve young
5 months ago
Excellent custom work will use again

  James Beatty
6 years ago
Great customer service and the best prices on rims in the city

  YHWH's Child
3 years ago
The name in itself speaks volumes. The business is called College Park Customs and is located in Atlanta miles away from College Park Makes me wonder if the protest for Rayshard brooks around the corner at the Wendy's was a front to downplay the attention to his fraudulent activity. Regardless God Know's and See's It all and will not play about the injustices done to His children. What's done in the dark Da Most High will bring to light I agree we try to support black owned business and they take advantage. We as a people have to do better b4 we run protest and yell for the White America to respect us. Sorry you all had to go threw this but God knew you all were done an injustice. I advise everyone of you all to call a civil attorney immediately since they were exposed on the News as of 11-01-2020 and sue for your experience with this unprofessional business. https://youtu.be/mw1mZ-FthY0

  Y Watk
2 years ago
The owner is great he so down to earth and try to help everyone the employees was nice friendly and helpful i would go back again and again

  BRANDON Hollis Jr
2 years ago
Good customer service and the owner (Todd) was very patience with me and order what I needed and had it ready next day... go to shop for rims and much more

  K P
5 years ago
PLEASE WHATEVER YOU DO DONT ALLOW TODD TO DO ANYTHING ON YOUR VEHICL .. I took my 79caprice to him 7/12/17 and paid a deposit of 5,000 for the parts on my ls swap ..I stay a hour away and checked on my car several times during the ALMOST YEAR HE KEPT MY CAR AND NEVER TOUCHED IT AND REFUSED TO GIVE MY DEPOSIT BACK I TRIED TO SUPPORT BLACK BUSINESS BUT THIS GUY IS A SCAM ARTIST I CAME AND GOT MY CAR ON 4/28/18 This is the worst experience I ve had in the car game and the case is considered SMALL CLAIMS SO THE COURT CANT MAKE HIM GIVE MY MONEY BACK THIS IS WHY YOU CANNOT SUPPOSED ALL PLEASE DO YOUR RESEARCH

  J Small
3 years ago
They done a wonderful job on my Co-workers truck. I MUST SAY ITS A SHAME THEY HAVE A OUT DATED, NON INFORMATIVE HORRIBLE WEBSITE!!!!!! i can't get any information on their site

  Mike Nite
3 years ago
Customer service was excellent,got me the wheels I needed and I was in and out, I would recommend them to anyone" OUTSTANDING"

  Mop Auto
3 years ago
Ordered Forgiatos on 4/17 and got them by 5/20 !! Great turn around good solid business !!! Support each other !!b

  Charles Lackley
3 years ago
The guy was very professional and though to work with the community I will take my business there any time I recommend him what custom work

  Demarcus Smith
5 years ago
The best shop in Atlanta Georgia. Wheels, automotive, ls swap, builds and more. And now automotive paint . Great staff. Ask for Todd

  jay smooth
3 years ago
Never answered the phone I called numerous times I was trying to do a ls swap smh but I guess I'll go somewhere else poor customer assistance/communication

  Stem & Flats
5 years ago
Shop that takes care of you and your belongings. Brought my Bentley here for some rim and tire work and couldn t be more satisfied. I d trust them with any of my cars.

  Rodney Keen
2 years ago
Never been there only call asking price very very expensive

  hollywood walker
2 years ago
Poor with informing client about that products that have been a month behind ...