Classic Cadillac of Atlanta

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Justin Grostefon
2 months ago
I purchased my first Cadillac today. Classic Cadillac was awesome, everyone was so inviting and helpful. Adrienne sold me my car and was great. From communication about my interest in the car to setting up a time to check it out and test drive it. Hunter in financing was great too. He was able to secure a great rate that beat my credit union. Thanks for the amazing Cadillac experience! I love my 2018 CTS 2.0!

  Brandon Knox
a month ago
Tex Williams was incredible to work with in assisting me with the purchase of my new Escalade. The process was very seamless and smooth with Tex leading the charge. Classic Cadillac takes care of their customers like no other dealership in the business. They have my business for life and will refer tons of business any chance I get!

  Anthony T. Perez
5 days ago
Tyrone "TEX" Williams did an awesome job assisting me with a completely online purchase. He was available to answer all questions, provided photos, videos and detailed on-point reports on the condition. He even put the vehicle on a lift so that I could confirm condition - never had someone do that! Tex was honest, transparent and a pleasure to work with. Highly recommended!

  Kbsof edi engine WARE
2 weeks ago
I purchased my first Cadillac Lyriq on Tuesday . Lyriq was awesome, Simon sold me my car and was great. I am impressed by his marketing skill. I had little interest to buy lyriq after the test drive, but he made me to buy this car and I am enjoying now. There were issues with the car but he immediately got it fixed. From rim scratches to cadillac logo light problem. Besides above issues he sold me the car. I would say he has very good art of communication marketing and presentation skills.Thanks for the amazing Cadillac experience! I love Simon more than my car. Because of him I bought my car, otherwise i was very close to buy tesla model s.

  Maria Jewett
a month ago
I recently had the pleasure of purchasing a car from Classic Cadillac, and I couldn't be happier with the experience, largely thanks to Ted's exceptional support and guidance. From the moment I stepped into the dealership, Ted greeted me warmly and guided me through the process with patience and expertise. His dedication to ensuring I had a smooth experience, coupled with the seamless teamwork of the entire staff, made for a stress-free and gratifying experience. I'm thrilled with my new car and highly recommend Classic Cadillac to anyone in search of outstanding service and selection. Thank you, Ted, and the team, for making my car buying journey truly exceptional!

  Lawrence Jassin
a month ago
My wife and I just made a major decision to trade in my 15 year old Camry Hybrid for the 2024 Lyriq. Going all electric has been on my mind for a few years, after my brother bought the Tesla 3. But questions remained about charging stations, my home's compatibility and as for Cadillac, their relatively new entry into this class.I stopped into Classic one afternoon and had the pleasure of meeting Billy Brown. Billy let us test drive the Lyriq, more like a starship from the future. After the drive, we met Tom, the manager, adorned with gold shoes. I clearly was not ready to make a quick decision, and Tom jumped right to the point, why not take the car home over the weekend.We did, and a few days later, we received an estimate on installing a level 2 charger. This was done on our own, and quite an education, in and of itself. Bottom line is our home can accomodate a charging station.Billy and Tom followed up, and we arrived at a final price by phone.Two days later, we made the purchase and Billy took his time giving me a deeper dive into the Lyriq's operation and set up.Billy is the definition of a gentleman, and I thank him and the Team at Classic for making our buying experience smooth and efficient.

  Freda
a month ago
I thought I was buying a good car from good people! After 4 days problem occurred ( I called , went in that same day. I think this company and the people have no morals, integrity or sense of doing the right thing. They lack transparency and definitely could care less about me as a customer. I sat for an hour, was told I d get to speak to the general manager. I sat patiently and finally some man comes to talk to me that tells me I needed to pay $180 for a diagnosis and then pay whatever they charge for labor and repair. I said I ve literally had this car 4 days! You all assured me a diagnosis had been done and everything was fine. So, they did nothing, never got an opportunity to speak with higher management. Dishonest, no morals and they don t care once they get your money!!! Beware there are more credible dealers out there. I made a big mistake with this dealership and these people. Even their general manager is a disgrace to the dealership .

  Vitaliy Muras
4 days ago
This is best place for business! Very nice relationship to customers, I truly would like to recommend this dealership. Very professional management and sales personals. Best of the best !

  Michael Thompson
a month ago
This is my 6th caddy and my 1st with classic Cadillac. MY interactions with the sales associate, the sakes manager and the financial manager was 1st class throughout the process.The sales associate was thorough in presentation and diligent with follow up without being over bearing.The sales manager engaged along the process and helped shape the purchase to meet my budget requirements.The final stage was with the financial manager who was patient and thorough in explaining how the deal was financed to meet my terms.Classic has become my new preferred Cadillac dealership.

  JP Campion
a month ago
This is my second purchase of a Cadillac from Classic Cadillac. Garth is an outstanding salesman and he helped me step through the hoops with grace and patience. Seek him out when you need a great deal on an even great car. My trade in had 325k miles on it and took it without blinking. Thanks Garth.

  Lauren Johnson
2 months ago
I cannot express my gratitude enough for the exceptional serviced provided by Korey Walker and the Classic Cadillac of Atlanta dealership during our recent vehicle purchase.Living in a different state, from our first interaction to the final delivery, Korey's professionalism and efficiency were truly impressive. He navigated the complexities of a cross-state purchase with expertise, ensuring every detail was taken care of promptly. His communication skills were top-notch, keeping us informed and at ease throughout the entire process, which took less than 24 hours from beginning to delivery. AMAZING!!!Korey's dedication to customer satisfaction shone brightly as he went above and beyond to make our experience remarkable. If you are in search of a dedicated and knowledgable salesperson, look no further than Korey at Classic Cadillac.Thank you, Korey, for turning what could have been a stressful experience into a seamless and enjoyable one. Five starts don't seem enough to capture the excellent Korey brought to our car-buying journey.Highly recommend this dealership and more importantly, Korey Walker!!So very happy with my Tahoe for my growing family!!

  Markus Shipley
a week ago
Over the course of my life, I have purchased approximately 20 cars. My purchases during and immediately after college were new Hondas, etc. A few years later when I became established in my career, the next 18 cars ranged from Land Rover, Jaguar, Mercedes, Aston Martin, Infinity, Lincoln, etc.When I resided in East Tennessee and you went to a high-end dealership, they treated you very well from point of sale to disposal/sale/trade of the vehicle. I move to Atlanta and was literally astonished at how poorly the large Jaguar dealership treated me. It was never an isolated incident; it occurred every visit. As I started looking for other cars, I would visit other dealerships of high-end vehicles. The treatment was the same as that experienced at the large corporate Jaguar Dealership, if not worse.At an Infiniti dealership I complained to the sales manager. He told me to literally get over it and that they had such a large volume of business that they do not care if I buy a car from them or not. Needless to say, I'll push a car before I buy or drive an Infinity from any dealership.Fast forward to 4/13/24... Cadillac is/was having a promotion on several models including the Lyriq. Last night I sent inquiries to several Cadillac dealership about the different promotions. The calls started from the sales consultants this morning. During the discussions I was told that I'd have to wait 5 months at least to get the color I wanted and the one in Cadillac's promotion. No one had the AWD Base model available. One dealership even told me that they sold out and I needed to consider one of the higher models if I really liked and wanted the car. I was told they would not be getting in any more of the base model in the promotions in stock. I had many conversations with the Cadillac dealerships in Atlanta throughout the day.Enter Classic Cadillac of Atlanta and Ted Maull. Ted's messages, texts and our conversations were different. From the start I was treated as someone whom he wanted to help find the right car for me and was not just seeing me as a tick mark on a sales board.Ted told me that he did not have any of the models from the promotions on the lot at the moment but once we decided on a color, etc. he could get it in within a week. He then asked, "Have you ever driven the Lyriq or seen any of these colors you like in person?" I responded that I had not. He persuaded me to come and drive the vehicle and to see in person the different exterior and interior color combinations in which I was interested. It wasn't a high pressure or pushy experience. He treated me the way the high-end dealerships in East Tennessee treated their customers. I was the focus and working with me to find the car I wanted was what mattered. Even the Sales Manager was incredible and a person with whom I found easy to deal.I bought a Lyriq today and am very excited. If you are looking for the best car that you will most likely ever drive---check this car out!!If you are looking for any of the models in the Cadillac family and want an experience where you are treated the way all dealerships treated customers in the past, then go to Classic Cadillac of Atlanta and ask for Ted.

  John Harrell
2 months ago
I purchased a new Cadillac from Classic Cadillac of Atlanta. Garth Cooper was my sales consultant. He insured I got great deal and a great buying experience. To be succinct, he was simply outstanding in every respect. Call him, he is simply the best.

  Caroline Hunger
a month ago
Classic Cadillac has an excellent selection of vehicles, but I came here looking for a more difficult to find model: CT5 V Blackwing. Not only did they have a 2023 for me to test drive, but I was able to snag one in the color and options I wanted relatively quickly. Thanks to David Goch, the sales experience was less stressful than other dealerships and easy to navigate. I highly recommend David and the kind folks at Classic on Roswell Road for their patience and knowledge throughout the process.Thank you!!

  Nancy Easterling
5 months ago
Love this dealership! My experience with both the sales and service side of the house have been perfect. Purchasing my Escalade from Tom Murray & BB was the best thing I have done. They know their stuff and are your advocates beyond the sale. The service department team is also extremely courteous and attentive. Will definitely buy again from this crew and would highly recommend to all!

  Joe Rementer
3 weeks ago
Garth Cooper was professional, responsive and honest . He explained the difference in trim levels for my Escalade and after finalizing the deal, I had my car 2 days later. This was very quick because his dealership is in Georgia and I live in Florida

  T Blanky
5 months ago
This was my first experience shopping with Classic Cadillac of Atlanta and it was by far the smoothest, most seamless car buying experience I ve ever had. I worked with Simo Maaninou and he is one of, if not the best salesman I ve ever worked with. He was very professional and courteous. He displayed a refreshing level of integrity that you seldom expect in a used car salesman, he didn t try to oversell me, and he flat out made a deal work out and it didn t take a day to do it. I highly recommend working with Simo! Also, the finance manager, Alex Price was flat out one of the best, most welcoming personalities I ve worked with. He made my experience so much better! This is a first class group of individuals that deserve your business.

  Axel Casillas
2 months ago
Me and my parter came to this Cadillac dealership (1hour drive away from our home) Simo Maaninou automatically approached us as we were looking at this Escalade they had just received. I asked if we could test drive it we test drove it we loved it Simo made the whole experience so peaceful and smooth mind you this is the most expensive car we have ever purchased lolBut yes the rear seat had a baby car seat imprint on the leather Simo said no worries they will take care of it and it will be ready in a few days and the car will be delivered to my front door and sure enough a few days passed and Simo literally drove an hour to hand us the keys to our new suv that we purchased from him.Talk about customer service!!!! Best car buying experience we have ever had! Ever! lolVisit this Cadillac locationClassic Cadillacs and ask for Simo if you want the best car buying experience.Very happy customer over here lol

  patricia rhymer
3 weeks ago
Mr. Williams assisted us by showing us several vehicles that were available in our price range at the time. He was very knowledgeable of the vehicles that were shown and offered to help us if we needed further assistance. Thanks Tex!

  Amir Lamei
3 weeks ago
I don't normally write reviews, but I feel someone who is considering taking their car here for service should read this first... I would highly advise against taking your car to be serviced here. My advisor, Brenda, advised that I make an AM appointment and drop my car off the night before so that it could be seen first thing in the morning. After a long day of traveling from out of town I dropped my wife's car off the night before my scheduled appointment and took an Uber home. The next day I hadn't heard from anyone so I called Brenda around 1:30 to get an update on what is going on with the car. That is when I found out it hadn't been seen and probably wouldn't be seen for at least a week! Had I known this I wouldn't have made the appointment in the first place because we need our car to take our kids to and from school and work, etc. This has all been a huge inconvenience. If you are considering taking your car here please be aware of what you might encounter as well.

  Casey Armiger
a month ago
The patience and professionalism employed by Simo during my purchasing process spoke volumes to the care and attention to detail at Classic Cadillac. Through my purchase I built a long lasting business relationship and trust with Simo and the Cadillac family and will be back in the future.

  Elaine Kirkland
a month ago
Garth Cooper very professional and knowledgeable. He made my purchase seamless and made me feel so important. I would refer my family and friends to Him. Thank You Garth Cooper you made my day!

  Lance Kenerly
a month ago
Garth was able to find the vehicle I wanted at a different location and bring it in for me and got the buying process completed faster than I even thought was possible. No problems at all. Great experience.

  Brandon Hawthorne
4 months ago
I would recommend this dealership to anyone shopping for a car. I worked with Simo Maaninou and he made the experience enjoyable. I purchase cars quite regularly and this was one of the best experiences that I've ever had. Every person at the dealership was easy to work with, and I didn't have to deal with salesmen chasing me around the parking lot or calling me harassing me to purchase the vehicle.

  Douglas Bullman
3 months ago
Another amazing experience at Classic Cadillac!! Billy Brown goes above and beyond to make the process seamless and easy!! I cannot say enough great things about the entire team!! Love this dealership and people!!

  Tom Murry
7 months ago
Best car buying experience ever. The Salesman Garth Cooper greeted me at the door with biggest smile you could imagine. From the beginning we felt right at home. The Sales Manager Eric Taylor got involved early and made sure we got the best value for our trade and a great price on our brand new Escalade. Also, we had been searching for over a year, and their selection were by far better than any we could fine. Overall we give Classic Cadillac Al 10s!!!!?

  Michelle Parsons
6 months ago
I would like to share my service experience at Classic Cadillac Atlanta after purchasing a 2020 Cadillac Escalade from the dealership. My service advisor, Brenda is amazing. She always goes above and beyond to accommodate me when my vehicle needs regular service or an unexpected emergency repair. The communication and service is outstanding each and every time I come in. They preform the service repairs and maintenance efficiently and thoroughly. The entire team is friendly and thoughtful. I really appreciate the ability to have my service completed in a timely manner. I know that I can always count on Brenda and the service team at Classic Cadillac to take great care of me!

  Angie Dutch
3 weeks ago
Just purchased my third Escalade but my experience with Simo was by far the best! His patience, service and attention to detail are unmatched. We even enjoyed Alex in finance!

  Adam Christopher
5 years ago
Bought and a from here and serviced my car here for 5+ years. I wouldn't go anywhere else. The staff is willing to go above and beyond to help you with your needs. Brian Long and the classic team have consistently made this the best dealership in the Southeast. 5

  Rett Webb
7 months ago
We had a wonderful experience working with Tim Goodale. From start to finish he was honest, helpful, and informative to helping us bring home our new car.