AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Aleshay Teasley
2 months ago
When I visited this location, the service was very slow. There is always an older lady sitting on the stoop and talking. They also gave me the wrong oil and I had to go to a different location for them to get me the right oil. They need better customer service.

  Denise Williams
2 months ago
My experience the other day was horrible when I came to this store an this is my first time in Atl Ga an first off the staff was rude an while I was try to get the part the Gentleman was bein rude cuz I couldn t find my card an told me to step out of the line cuz I dnt have the money so I Lft the store cuz I didn t want to be rude bac

  Hana Syiedah
2 months ago
Came in earlier today, and so grateful to Deon helping me: I needed to price brakes, and purchased brake fluid. He had excellent customer service, and I will return to purchase the brakes as well. Autozone should give him a raise!

  Tyrani Milks
4 months ago
The manager from metropolitan was here off of austell. Super helpful we had a coolant issue and he was so knowledgeable and kind. He even corrected the girl who almost gave us the wrong coolant. He's absolutely amazing

  Ernesto Cervantes
2 months ago
This location is good they try their best due to the short staff at lake city hub store they are some Slow mfs

  Tatianna Lewis
a month ago
After going to multiple auto stores, I finally came across De Anthony at this location! He went above and beyond to help me! So grateful!

  Trahlyta Crawford
2 weeks ago
The service was excellent. I needed help, and it was provided with information.

  Janice Wright
a month ago
They're pretty straight up there and tell you what is what thanks guys

  Jeanine Spencer
2 months ago
Horrible people, they didn't understand what I needed and they gave me the cold shoulder. Do not like this store. Will never go back.

  T. Boone
3 weeks ago
Ms. TEE and Tywan very helpful..Thk. U !!

  Jeff Carpenter
a year ago
The place was hot as an oven, I don't know how the employees worked in there all day. That said, I got to the store 40 until closingGit a tube of gasket sealant, and a tank of propane gas. There where four or five people working, and it still took almost 25 minutes to pay for those 2 items. And there was only one customer in front of me, it took just as long to get him checked out. I appreciate that 8 hours in that heat can wear you down, but dam! Other then that they are usually Johnny on the spot, and I shop there more then the grocery store.

  Chuck Cofer
6 months ago
Very nice staff, helped me figure out what code was popping up via their diagnostics for free. Thanks!

  Alejandro Lagunas
a year ago
Great staff made it easy for me to get the right items without delays, not the best side of town but definitely a good crew on hand!

  Billy R. R.
a year ago
Very professional. I order online for store pick up. Gentleman behind the counter greeted me, knew y name once I statrd my business there. In and out in under a few minutes.

  David Elsaw
3 months ago
The best staff ever

  Tamika M
2 years ago
All of the employees were nice and very helpful. The simplest act of kindness goes a long way and the young man that assisted me today made my day by helping me more than what was expected of him.

  Dwayne Fluellen
7 months ago
These guys are great! I hope Jeffrey comes back though.

  Michael YhgamiEl
4 months ago
Surprisingly helpful and friendly people

  Carole Lindsey
3 years ago
The service was fine. Needed to get a bulb put in, they were busy, but no one ever came back to put the bulb in or to even say, give us a few more minutes and we'll be with you soon as we can. We ended up leaving after waiting about 20 minutes or longer.

  Pat Baker
5 months ago
They are always so helpful.

  L. Alver Palma
7 months ago
Very nice people friendly and Mr Isaiah was very helpful

  Chasity Allen
4 years ago
This location has EXCEPTIONAL CUSTOMER SERVICE! Brandon Mireles was AWESOME!!! He was extremely helpful, nice, and professional! He checked my front headlight & gave me advice on other issues!!! Much more than what I expected. ...Brandon DESERVES A RAISE!!

  Camilla N. Kinsey
2 years ago
I went into this location about 11am this morning to get my starter and alternator checked. It was a young guy who said that he would assist me. I sat in my car for a hour while he assisted everyone else and then when I went back into the store to let him know I was still here waiting for him, he turned his back to me so I just left. It so sad this in the black community you can t get people who actually have customer service skills. Highly disappointed

  Dishelesh Jones
5 years ago
This store is always clean and multiple associates are available. The issue was with starter that had been in 72 Chevrolet. The associate identified it as theirs and performed starter check. Associate identified starter as bad. An older associate recognized an error and rechecked starter. The starter was good. The interaction between team members was excellent. This store has a Spanish associate who has great customer service skills as well. This front of the store is debris free. This store is a favorite among auto part stores with great customer service, knowledgeable team members and Spanish team members.

  B G
a year ago
Asking for more than one part or having to start all over on searching parts on the computer apparently is worse than roofing a house in 100 degree weather. Spend ur money where it is appreciated in today s economy

  S. Ware
2 years ago
Pleasant experience...the young lady that assisted me was very helpful...checked the check engine light, with reader...also, taking the time to look up, a product I needed...bc they were out..she printed the name of the product...to ensure that I purchased the right product...I appreciate your service...

  bdawg Gil
4 years ago
Great, I was going to spend 30.00 dollars but the manager asked an employee to check my lights after she'd came out before. He came out and realize it was a fuse not the bulb. Shout out to the manager and employees on Metropolitan. And when I went back inside to return the parts she said im glad he was able to find the problem. I will always go there from now on. And tell all my friends

  Ava Adams
5 years ago
This is where i get all my car parts from. The prices are pretty high but for the most part their small replacement parts are pretty reliable. I love this place. I dont too much worry about the price because one of my long time friend give me his discount on my expensive purchases. I cant forget to mention that their customer service is awesome. I love this place

  Deveren Judon
3 years ago
2020-06-02 After leaving another AutoZone, a mile and a half up the road, very disappointed, I pulled up to this location and was shocked by the Superior level of service I received. I walked in the store, told them what I needed and what was going on with my vehicle, and we got it taken care of within 10 minutes.Melvin, thank you for the awesome customer service!

  Ann White
4 years ago
Being a woman and a senior citizens, not knowing the Logistics basically about a vehicle. This AutoZone, since I moved to this area has been my go-to for any and everything for my vehicle, they even have snacks in there. The customer service is always on point, and Lord knows It takes a lot of patients when someone like me don't know this from that Thanks again, keep up the good work!!