Performance Tire and Auto of Alpharetta

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Pak
4 months ago
They quoted $600 for labor to replace 4 tires and sensors on my car. Terrible rip-off. Got them done for a fraction of that at another tire shop. Stay away!

  Jason Dean
3 months ago
Great work and pricing. Been a customer since 2010 and always trust Eric & his crew to do a great job.

  James M
a year ago
The team at performance auto and tire took amazing care of my 2015 suburban. They replaced the air conditioning compressor at about half of what the dealership quoted me saving me hundreds and hundreds of dollars. They were able to get me in the next day as opposed to the dealership who wanted to schedule me for the following week.Service: A/C installation & repairService: A/C installation & repair

  Hani Habashy
5 months ago
Honest people and fair pricing. They always go above and beyond to assist you even if I am not having the car worked on. They assisted me when i was on vacation and having car trouble.

  Mackenzie Banks
2 years ago
This place is awesome! They were really understanding and extremely honest. They are trustworthy and explained the whole process to me. Excellent customer service! I will always use them for everything for my car!Services: General repairs & maintenance, Auto brake repair, Brakes, Vehicle safety inspection, Auto maintenanceServices: General repairs & maintenance, Auto brake repair, Brakes, Vehicle safety inspection, Auto maintenance

  Bryan Bowman
6 years ago
The experience and knowledge from the owners and employees at this Goodyear location is TOP-NOTCH! I have been taking my cars there now for over 10 years and have nothing but good things to say about these guys. It is very hard to find honest and reliable mechanics and they exceed my expectations. That's why I still drive over an hour to visit this location. They work quickly on my cars to get me in and out in a timely manner. While waiting the lobby is clean, comfortable and they even have a coffee bar and TV for watching. I would and will continue to highly recommend these guys to everyone I talk to that is in need of car repairs or regular car maintenance.

  Scott Lederer
4 years ago
Went here for years due to convenient location, but there was always an issue-long waits beyond what was promised, no phone call to advise issues or when the car would be ready and questionable pricing. After charging me $20 to poorly clean a battery cable still with residue on it, forgetting to do the rotate and balance I requested, and then quoting $60 for me to bring the car back to have that done, I m done.

  Mel L
9 months ago
I went in for an emissions test, and they were very efficient with the whole process. The people were friendly as well!Service: Auto emissions testingService: Auto emissions testing

  Kendra Shoulders
6 years ago
I'm so glad I found this company! I was told I needed upwards of $2500 in repairs by my Volvo dealer and I took my car here for a 2nd opinion based on the recommendation of a co-worker. The dealership simply lied to me and I didn't need any of the repairs. I've been coming here ever since.Just recently also, my husband was told by the Acura dealer that his new timing belt was going to cost a lot of money. He is now getting this work done at half the price at Performance Tire and Auto. Great work at fair prices. I highly recommend them.

  Rick Matty
6 years ago
I brought my truck in with a broken air conditioner. I tried recharging the system and it didn't hold - there was definitely a leak. They had it diagnosed and fixed (2 seals) within the hour!!! And the price was very, very reasonable. Overall very happy with their service!

  George Cekis
11 years ago
This location is quite convenient to my home, so I have been using them for oil changes for about 3 years. They have also done a few other repairs for me, like the headlight restoration and brakes. I've had no problems.

  Katie Lynch
3 years ago
We came to this company for a full set of new tires. We were walked through their prices quickly and with great service. Despite their clearly high volume they had us in and out in no time. The tires were fairly priced and I'll certainly be back for more when the time comes.

  Peter Toth
8 years ago
Eric is super friendly!At another place I was told I needed new motor mounts, they gave me the best price. When I arrived they checked out the car, turned out nothing was wrong with the mounts.A+ 5 star service!

  Andrew Sharp
9 years ago
I have been using this shop for at least the past five years. They have done everything for us (3 cars) from oil changes to transmission replacement. I have never once had a problem with them. I strongly endorse them for any auto repair need you may have no matter how minor or major it may be.

  Amith Punyala
4 years ago
Don't trust these dishonest people--they're just looking to scam you. Went in to get my battery health checked. It's normally a service that many places around the area do for free. These people charged more than $20 dollars (after INSISTING that it could not possibly be done for free and that the person who told me that was wrong) for 5 minutes of checking the battery and then said that I would have to get the battery checked, even though it had only been a year since I got a new one. I went to Autozone and not only did they check the battery for free (and showed me the readings instead of doing it behind closed doors away from me like Performance did), they also showed me I didn't need to replace it!

  Lincoln Muri (Jungle Tea)
6 years ago
Went in to get brake pads changed. All of a sudden, our car has a check engine light on which has never come on in the history of this car except for this one hour they had this car in their possession. Imagine sending a car for a brake job and getting your car with new brakes and a check engine light back. So blatant in their deceit. BMW dealership tells us that someone drove the car with gas cap open or something else to induce the error, you should not do this to people!Our car had temporary tags on it so they probably assumed that it was a new car for us and that we wouldn't be familiar with it. They assumed that we would just pay to get the source of the problem fixed, they didn't know that I was just transferring this car from my business into my wife's name and that we'd had this car since it was brand new. This was the first time ever the check engine light has ever come on.I will never go back there again. Lawyers and mechanics... right? Don't come here, so many other shops around for the same price. Look for another shop, don't be the fool that disregards this message!

  Bill Dull
9 years ago
Damaged my car to up sell me repairs.History:My Front tire was wearing badly, Had my car jacked up and was inspecting my suspension. Could not find any thing wrong. went to this shop to have them look at it 2 days later. They said it needed an alignment($85) and new steering rack boots ($150). I had them do the alignment, I new my boots were old, but the were still working fine. When I got it home, I jacked it up to have a look at the boots. Both sides were cut about a inch in from the outer end. After replacing them my self, I pulled on them as hard as I could, and I could not get them to tear. they were cut with a sharp object, I could tell by the smooth separation, where the knife went I'm. The alignment was not quite right either the steering wheel pointed a bit to the left when going straight. I'm a photo nut I had taken high resolution pictures of my suspension 2 days before going to the shop. I use these to examine things in fine detail. So I have before and after pictures. Ill post them in my pictures.

  Jason McCullough
9 years ago
Great experience! These guys really care about the customer. They are more concerned with finding and fixing the problem rather than you just throwing money at your car. My car needed some serious work and they made sure I had a ride to and from work and explained everything to me and made sure I understood what was going on. I will ALWAYS bring my car here first.

  S Mi
10 years ago
Awful awful place! They lie, damage and cheat customers. My windshield wiper stopped working, I went down there to have it repaired. They quoted me just over $300 to fix what I was told was busted transmission on the wiper assembly, but it would take 2 days to get it. When I got my car back it had a crack in the windshield, chewing gum was stuck to my wiper blade and the caps for the wiper motor guard were missing! I couldn't make this up! On top of that, I went to the auto parts store found the same part for $100 and it took me 15 minutes to put it in. They seem nice but so is every cheater in a poker game.

  Aaron Truitt
5 years ago
How do these guys have 3 stars?Grumpy, expensive, and outright scary!I don't trust them with my car. They claimed they couldn't patch my tire even when I told them to do it anyway. They charged me $30 to get my tire back and I successfully patched it myself. I'll be using speedy tire on McFarland in alpharetta from now on.

  Sunil K
9 months ago
Went for brakes and got the brake pads replaced at a reasonable price. Quick service as well.Service: BrakesService: Brakes

  Kenny Marbry
7 years ago
They told me they rotated my tires when they changed my oil when they clearly did not. They also used a tool to put the oil filter housing back on my car so tight that a breaker bar had to be used to remove it on the next change. Everyone knows they are not supposed to be installed that tight and I'm lucky they did not strip the threads on it which would have been an expensive repair.

  cake girl
6 years ago
Service was quick, and pricing was good. I could have done without having to listen to Fox News in the waiting room. In the current sociopolitical environment, that is a statement that, all other things being equal, I will probably not seek to support with future visits.

  knablem
8 years ago
My daughter stopped in as she was seeing oil drops when she parked. They did a diagnostic on her "check engine light" and told her the vacuum line cracked causing Evap codes going to the canister. Charged her $87.Oil still dripping , went to my mechanic (Nobodys) and they found her oil filter loose, tightened it, n/c and sent her on her way.What a rip off from Goodyear!

  Nikki Kabasky
7 years ago
Reliable & trustworthy mechanics. We have been using them for all of our service needs on our Lexus & Mazda for the last 4 years.

  Tracy Misner
2 years ago
I dealt with the owner who made sure everything was fixed perfectly for my ride home! Highly recommend! Honest and fair!

  Terrence Kwasha
6 years ago
Extremely dangerous place to take your car. I took it there for just an oil change. A mechanic disconnected an engine sensor and I didn't realize until on the main road that my car wouldn't go more than 15 mph. I hobbled the car back in and they refused to accept responsibility. I hobbled the car home and looked myself and found the sensor hose. It was nowhere near the oil. When I talked to him about it a bratty mechanic came in and stared at me in the eye like he wanted to fight and yelled when I was arguing about it. He seemed to have a problem with me driving an expensive car at my apparent age (I look much younger than I am)

  Dominic Anacheba
3 years ago
I have been buying tires from performance Tire for the past 2 years and never had any problem with them. Nice people with excellent customer service.

  Darlene Davis
4 years ago
Rude Service! I walked in as 2 workers were talking. NO ONE acknowledged i was there and when they finished their conversation they walked away leaving me there. I left and went to Tire Plus and received excellent service!

  Ryan Sandwich
8 years ago
A little more pricey than I'd expect, and not overly forward with details, but a pretty good place and they work fast. Convenient when you need it.