Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sa w
3 months ago
This was my first visit. You had a sign out front for a sale on oil change.My oil change was quick; everything was easy.Rodney was friendly and professional. He went above and beyond providing excellent customer service. He informed me of an oil leak. I had been having issues. Because he cared enough to mention it, I was better informed and able to get it taken care of. He was also friendly and profession.Highly impressed. Thanks! Shari
Kia 423
2 days ago
Just came from this location they were very friendly took very good care of me and my car they went above and beyond to make sure I understood any problems they found with the car will be coming to them only from now on I highly recommend
Abigail Green
3 months ago
ZERO STARS! AVOID AT ALL COST! Such a scam! I went just to get my emissions tested and employee told me that I needed new breaks. She came to this conclusion simply by feeling them without removal of tires. I was told it is too dangerous to be driving on the road.I then went to get a second opinion from express oil, which was amazing and they told me my brakes were brand new. I recently had my breaks replaced and a full tune up. Will be reporting this to the Better Business Bureau.
T. L. H.
2 days ago
I just came from this location for service... Everything there was excellent, very happy with the service they provided. They were very professional, courteous and super fast.
John Monson
2 months ago
I m sure their work is fine, but corporate-pricing makes them significantly higher than you can get at other nearby oil change places, for the exact same oil/filters.
Rodderick Schroy
8 months ago
Imran and Robert were incredible today! They walked me through some repairs and maintenance on my car that I did not know about. Above and beyond service today! Very bright and personable staff.Services: Air & cabin filter replacement, Tires, Auto engine diagnostic, Brakes, Oil changeServices: Air & cabin filter replacement, Tires, Auto engine diagnostic, Brakes, Oil change
Christopher Ritchie
5 months ago
Brutal experience with my fleet vehicle. They couldn t figure out how to operate their own system to enter the vehicle information. To their credit, they consistently called their manager on their day off to ask for help trying to solve it. But it ended up taking almost 2.5 hours for a simple oil change (when I was the only customer there).Service: Oil change
Clare Umberger
2 months ago
Replaced my pads and rotors - and also took me out and educated me on a lot which is super helpful. Will definitely come back
Elyse Tosi
3 weeks ago
Charnette and her team were great! Very nice and kept communicating soI knew what was going on.
Sage Bauman
9 months ago
Excellent customer service! I stopped by for an oil change which was completed efficiently by skilled mechanics. Ashley was very knowledgeable, she helped to fix my truck s over heating problem and offered solutions on how to improve my brake system which had been performing questionably. I will be going here for oil changes from now on!
Jordan Drake
4 months ago
They did oil change well and had a promo goin, but didn t refill any fluids was disappointing.
Veronica Doston
10 months ago
I don t recommend this place to anyone unless you want to get ripped out your money. Imran was extremely nice but not enough to tell me since I have an oil leak don t get my oil just yet. I paid $85 for an oil change what a waste of money. My mechanic informed me all that oil had to be replaced to fix the leak. Be honest with your customers stop being greedy for money customers come back if you are honest and help them. I got the brake fluid changed also so I was getting something done. Do better for your customers.Service: Oil change
Brett Munkel
10 months ago
Integrity matters followed up on an oil change and Ashley (the Manager) was extremely knowledgeable, transparent, and proved herself to be exceedingly honest. Imran was also super helpful and professional. Great service across the board earned my business for years to come thanks!Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Jennifer Joel
a year ago
I'm not usually one to write reviews, but my experience today was pretty infuriating. I've been going here for a few years just for basic oil changes and I'm not sure why I keep returning. After today, I definitely won't be returning.The guy who greeted me seemed very friendly at first. I told him I just needed an oil change and he already started trying to upsell me on a tire rotation. Apparently my car was too heavy for their lift so that wasn't an option anyway.After waiting about 20 minutes in the waiting room, he came in and asked what type of oil I wanted. I said whatever I got last time which he told me was synthetic. They have their prices posted in the waiting room for each type of oil - the synthetic being over $100. I told him I have never in my life paid over $100 for an oil change so I find it hard to believe that that's what I got last time. I usually pay around $55 which is the price of conventional. He looked pretty annoyed that I wasn't falling for the upcharge. When I got home, I checked my old receipt and it says conventional, as I knew it would. This means that he lied directly to my face.He then proceeded to show me everything that was wrong with my car that apparently needed to be replaced or changed IMMEDIATELY. I declined repeatedly stating that my husband would take care of it, I just need the oil change today. He still seemed pretty annoyed at this.By the time I left I had been waiting for nearly an hour for a simple job that should've taken 15-20 minutes. I was also the only person there.It's fascinating to me that when my husband is with me, we are not hassled and told that we need to spend a ton of money on pressing issues that need to be taken care of immediately. But if I'm by myself, this is usually how my experience goes.I understand that it is likely not the technician's fault, but rather what they are told to do by management to increase sales. This is very poor business practice and unfortunately is my experience nearly every time I go here. After being directly lied to today, I absolutely will not be returning.Service: Oil change
JetTrans LLC
5 years ago
How unprofessional do you need to be to try to put dry tires on rims with no lube or anything and balance them with old weights still on wheels, and they didnt put rotation on tires right direction I literally had to tell them things they doing wrong. They got the job done but 2 hours for 4 people to change 4 tires is a lot of time. They scratch my wheel (ding it to be more clear)This place SUCKS!!! Just be aware.
Mario Usher
10 months ago
"I recently had a very unpleasant experience when I went to my local Jiffy Lube for an oil change. From the moment I walked in, I could tell that something was off. The manager was yelling at employees, and the atmosphere was tense and uncomfortable.Despite being the only car at the shop, it took well over an hour to complete a simple oil change. During this time, the employees tried to upsell me on a more expensive oil change, which I declined. I understand that upselling is a common practice in the automotive industry, but the way it was done at this Jiffy Lube was pushy and aggressive.As I waited for my car to be serviced, I couldn't help but notice how unhappy the employees looked. It was clear that they were being treated poorly by the manager, who seemed to have little regard for their well-being. This made me feel uneasy and I started to regret my decision to go to this particular Jiffy Lube.When my car was finally ready, I was relieved to leave the shop and get on with my day. However, the experience left a bad taste in my mouth, and I have decided that I will not be using this Jiffy Lube location again. In fact, I believe that it's only a matter of time before this location shuts down due to the poor service and unpleasant atmosphere.Looking back, I should have paid more attention to the reviews before visiting this Jiffy Lube. Many of the reviews mentioned similar issues with the manager and poor customer service. I regret not doing my research beforehand, but I hope that my experience can serve as a warning to others who may be considering this Jiffy Lube location."Service: Oil change
Namratha Charles
10 months ago
I had wonderful experience with Ashley the manager and her teamShe is very knowledgeable. I actually went there for oil change but they noticed that my break fuild was very old and needs to be changed. I got new braks for another place recently and they never mentioned about thisThank you for being very honest and providing the best serviceAshley and Imran are very efficient and always provide the best service they canI will be back again and will suggest this location to others
Joan Driggs
a year ago
I Had an excellent experience with Ashley the manager and Que, who fixed my brakes after another place did not finish the job. They were so caring, efficient and concerned with me receiving the best service. This jiffy lube is a GEM! Thanks again to you both ... I will be back and spread the word to others!
Dean Reynolds Media
8 months ago
I went to Jiffy Lube today and OMG, this dude named Imran, really made me feel so comfortable spending my money with them! Great service! For real.:
K R
9 months ago
I went to jiffy lube today to change my brake pads and rotor, they kept my car for 3 hours changed only the brake pads, they said rotor is find but it is making such a bad noise now, it looks like they really mishandled my car, they didn t know how to change the rotor and they somehow tried to cover it, I need to get it fixed as I am afraid of driving it with such loud noise like metal banging on metal. How disappointing!
Kurt
a year ago
Jiffy Lube fan for years, but won t come back to this location. Went in for oil change end of September. I overheard technician complaining about the undercarriage splash guard. Got home and found the splash guard not put back correctly - several missing bolts and half of it not even secured to the vehicle. I went ahead and secured it back on myself with extra bolts and fasteners I had on hand. Few weeks later, car starts dripping oil on my driveway. Took it in to aaa and oil filter was not replaced correctly. Had to refill my car with nearly 2 quarts of oil and now deal with oil all over my drivewayService: Oil change
Buddy Dankinson
9 months ago
Had a great experience at Jiffy Lube. Very efficient and helpful while being informative. Imran helped me out and was incredibly nice, friendly and very knowledgeable. Going back there soon!Service: Oil changeService: Oil change
Jonathan Dozier
7 months ago
I told the employees i was heading out of town. I was told my oil change and air filters would be finished in 30 minutes or so. I ve been here for an hour and a half. I won t come back.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Cody Carlyn
3 weeks ago
The new manager is great. Awesome service
Karen Paul
6 months ago
Horrible experience. Didn t know how to check in a fleet car. Couldn t rotate tires because their lift was positioned supposedly on a way that would damage my car huh? Dirty, bare waiting room.Service: Oil changeService: Oil change
Nat
a month ago
Hunter and charrnett were amazing very informative and explained everything i asked about
Kathleen Fritsche
5 years ago
I showed up during my work lunch hour and the auto service technician working there greeted me immediately before I even got out of my car. I asked how quickly he could do an oil change and he moved my vehicle immediately into a service bay and another service tech started the oil change. I was offered a menu of oil change options and chose the affordable, conventional oil change. I was politely escorted to a nice waiting room with coffee /TV. I will be coming back for oil changes. The entire service team was friendly, fast and provided great customer service. In a word, easy!
Tye Howell
5 months ago
A good and quick experience. I m always impressed and appreciate when I can get good and fast service. Thank youService: Oil changeService: Oil change
Steve Youngblood
8 months ago
They were fast with my brake fluid. And they he most courteous. Go there. Construction seems to hide their signs. Ask for ImranService: BrakesService: Brakes
Hyderabad
11 months ago
My name is mir I went there for brake fluid and cabin air filter waited for nearly 4 hours till the cabin filter arrive after they said me to take to showroom for replacement.. it s ridiculous then why you keeping this service if you don t want to give service just handed me product.Service: Air & cabin filter replacementService: Air & cabin filter replacement