Express Auto Body Service LLC
4.7 (50)
11450 N Fulton Industrial Blvd, Alpharetta, GA 30009
(770) 740-8156
expressautobodyservice.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jillian Cawley
a week ago
This is a very honest business! I took my car here for an estimate and to figure out if the damage my car sustained was just cosmetic or functional as well. The owner was very straightforward and told me the car would continue to work just fine, but if I wanted to fix the cosmetic damage I could.I don t know much about cars, so he could ve easily talked me into repairs. I would absolutely come back here for any repair work in the future, it s so hard to find people you can trust!
Tony Golden
a week ago
Jim and crew repainted a bumper and rear hatch on my godmother's Cadillac SUV. They did an excellent job at a very reasonable price. You can tell they are "car guys" and take pride in their work. We'll definitely be recommending and using them again.
Bryan Sellers
8 months ago
After reading the reviews, I decided to take a chance on this body shop. I'm glad I did. You can tell Jim takes a lot of pride in his shop's work and seems to be a man of integrity. He quoted me a reasonable price on my Toyota and that was the finished price. Other shops quotes were much higher. Jim stated he could have my car done at the end of the week and that proved to be the case. The work that was done on my car's rear bumper exceeded my expectations. For me, I give Jim and his team the highest of recommendations.
Jim Watts
5 years ago
Jim and his team did a great job breathing new life into my 2002 Excursion. The job was big and challenging as I requested some custom body work. Everything turned out fantastic and my "glance-factor" while driving around has gone way up! Thanks to Jim and Express Auto Body
Mollie Buckley
4 months ago
I used their services from a recommendation and couldn t have been more satisfied. Jim, the owner, spent time going through the work and estimate with me that was very fair. He also finished the work on time.
Dave Arora
a year ago
Jim and his team always provide top-notch service! Very knowledgeable, accommodating, with a big focus on customer service. I ve used them several times and they ve always done high-quality work. Last week, I needed a same-day inspection on a vehicle that I was about to purchase for our daughter. Jim was able to look at it within the hour and after a thorough visual inspection, provided some much needed (and appreciated) advice. Highly recommend!Services: Painting, Body & Trim
Ilya F
3 months ago
Jim is absolutely excellent guy with his fantastic workshop. Just excellent job was done for me.
Jae park
2 years ago
Where to begin about amazing service! I have a F250 that needed decals removed and that needed a paint job. I spoke to Jim about how i wanted a new paint job, but he recommended that i buff out the car after removing the decals. He informed me about the pros and cons of the job. Went i went to go pick up the car everything was done more than i could have asked for! I love the fact that they take huge pride in their work and will do everything in their power to do more. The honesty and professionalism is beyond business level. He gives you an advise like a family member. I'm planning on getting my hood and my roof done as those parts need to be repainted. I will definitely be coming back here!Service: Painting
Andrew Li
2 years ago
I took in my Accord to replace a damaged upper tie bar and hood latch assembly, and Jim was able to give me a competitive quote on the spot and reasonable timeline that he stuck to. Jim was very transparent throughout the whole process, and he even had the car cleaned spotless when I arrived. The upper tie bar was replaced and the new hood latch assembly works great now. I'll definitely be coming back if I need any body work done on my car.
Victoria Rocks
6 years ago
Jim was extremely polite and professional. My repair, while very big, was done in a reasonable time frame. He handled everything with the insurance. I was not only happy to get my car back, but I was happy with how well the repair was done. My car looks absolutely amazing.
Vadim Plagov
7 years ago
A+++ Service. My Honda Civic needed some exterior paint/coating restoration, it was apparently vandalized while under previous ownership. Jim's estimate was significantly lower than ones provided by other places I had checked before. The secret - no unnecessary extra items in scope of work, just what is absolutely required. I am very satisfied. The quality of the work done is excellent. Great job, Jim. Thank you.Vadim
Suman Balusu
14 years ago
I recently got some body work done on my 1 year old coupe, someone had hit the back quarter panel and there were dents and missing paint and scratches, etc. The Express owner (Jim) came out looked at the car and gave me advice on what he recommended and the quote he gave was lower than other place I had been to. He said his company gives a lifetime warranty and I saw the good reviews here, and I would definitely recommend it. He went above and beyond what he said he would do, the car looks brand new again, well detailed and everything. Thank you Express auto team!
H T
9 years ago
I have been to Express 3 different times and Jim has been fantastic each and every time! Jim and his staff are polite, kind, fair, and trustworthy. The first time I went to Express was from the reviews online which were great and people seemed extremely satisfied so I took a chance and wow, I was very happy that I did!!! He beat 3 other estimates that I had gotten for a bumper repair by several hundred dollars. He replaced a backseat seat belt urgently for me as I was driving a child around that next week and it was crucial that the belt worked for her car seat. The last and most recent repair, around September 2014, Jim and his team replaced my bumper once again after a complicated situation involving two separate accidents to my bumper, of which neither were my fault. He was very knowledgeable, helped guide me as to what direction I should go and then when the decision was made the process was seamless. He also suggested an extra service to remove the mold that had formed on my car (which I had no idea that it was mold - I just thought it was dirt but it wasn't coming off in car washes). He explained my options, never once pressured me into doing it. I decided since I was leaving the car to be fixed, that now was the time to get it done. When I arrived to pick up my car... WOW!!!!! it looked beautiful and I didn't even recognize it! It looked and still looks amazing and I just can't thank them enough for taking such great care of me and my car. I still smile and am happy about how much she shines and looks almost brand new even though she is an older car. I would highly recommend that you at least go by and let him give you an estimate on your needs and then you can decide for yourself but if I would guess you will be on your way to a fixed car with Express Auto Body Service and will be VERY HAPPY! Thank you Jeff and staff for making my experience wonderful!
Justin Douglas
3 years ago
Jim greets you like a life long friend. They specialize in car restoration, but the job they did on an accident on our modern car was amazing. Before, the panel was actually off color from a previous accident by a few hues. Now, you cannot tell the difference. He even negotiated with the insurance company to make sure no corners were cut and under estimated. Thanks so much!Services: Painting, Body & Trim
Sterling Rosten
6 years ago
I needed repair done on the front end of my Jeep Liberty. I made the rounds for a quote. First stop was here with Jim. Received a great price estimate and then spent the rest of the day getting 10 more quotes, only to return to Express Auto Body for the repair. I surely wasted my time going to other places. Jim and Jeff were terrific, the repair was done in a couple days(others quoted a week), great price and above all, terrific service and a professional and quality job done to my car. I hope I don't need them again, but if something happens, Express Auto Body is the first and only place I will go to. Dont waste your time like me and shop around. Go straight to them.
Lucas H
4 years ago
A reliable Auto Shop should be professional, consistent, and skilled. Seven years ago a family member reccommended me to this shop for a front collision job, and I have called on these guys ever since. Contact Jim if you want quality service, would reccomend to anyone.
Kim Fishman
2 years ago
I would highly recommend Express Auto Body Service. They let me come in with no appointment on a Friday, and fixed the problem with my van in no time, and free of charge. They were professional, caring, and honest. I truly appreciated their generosity, and will be going there in the future.Service: Body & TrimService: Body & Trim
Sara Lynn Barnes
9 years ago
Express Auto Body has my business because they have proven, repeatedly, to be reliable and fair, to get the job done quickly and efficiently, and because their work is consistently of the highest quality. Case in point--I was recently rear-ended and used an insurance "approved" body shop for my initial estimate. They looked the car over and wrote up an estimate, printed it out and sent me on my way, no questions asked. I subsequently took my Lexus LS 460 over to Express Auto Body to let Jim have a look at it, since I already knew I wanted his company doing my repairs. Jim asked thoughtful questions based on the damage (such as ,were my park assist sensors affected?)--important questions that any body shop should have checked with me to ask before finalizing an estimate, in my opinion. By just doing their job, Express Auto Body earns my business, and my highest recommendations, every time! Thanks, Jim!
Deqing Wang
7 years ago
I just picked my car from Express Auto Body Service today. It is like new now. I am very happy with the service performed by the team there. The pricing is also very reasonable and better than most of body shops nearby based on my research. I will come back to them if I have my car damaged again some day.
David Ramdeen
7 years ago
Jim, and Express Auto Body are awesome! I have an Orange BMW that took a little beating to the front bumper.I was nervous they wouldn't be able to match the factory color, but they did an amazing job. The car looks brand new. I just dropped off another BMW of mine to them today.
Amanda Wagman
3 years ago
This body shop was such a breath of fresh air. I have had terrible experiences with other shops in the past. Express Auto Body gave me a thorough and reasonable estimate and completed quality work on time (actually early!).
Andrew Pittman
2 years ago
Jim's shop did a fantastic job on my 2017 Acura MDX that had taillight and bumper damage. Highly recommended.Services: Painting, Body & TrimServices: Painting, Body & Trim
Jim Gebhardt
3 years ago
Quality work at fair prices. Very few body shops can do late model insurance repairs and also do high quality restoration work. Rare combination in a family run business.
Pete S
7 years ago
fantastic work, great communicators, and allowed me access to the shop to track progress on my Porsche 914. They took it down to bare metal, removed rust and patched in new metal- not the cheap, body filler way. I'll use them for future projects.
green fields
7 years ago
They replaced six parts that did not need to be replaced and were undamaged. There was up to 1/4in variation in the seams between body work, making for sloppy looking repairs. I would not recommend them. They may have been good before but they've gotten sloppy and dishonest.
Jeff Lu
4 years ago
I was referred by Performance to here. The owner is very nice and gave me a fair quote. Although I did not have the work done here, I would definitely recommend this place if you need body work done.
Christina van Koppen
6 years ago
Awesome, I am very pleased with the repairs and service provided by Jim and his staff. Very accommodating and professional and my Pathfinder looks brand new!
Gigi Roller
8 years ago
They did a paint job quickly, with good quality and at a price that was better than most other shops in the area. Nice customer service, updates over the phone.
Mike Cramer
6 years ago
No apology for having to bring car to five different places to fix their mistake. Owner extremely rude and unaccomadating. Didn t repair as promised. Be careful.
Scott Oman
6 years ago
Honest competitive quote. No pressure sale. Work done a day earlier than promised. Excellent job. Highly recommend