AutoWorks1

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ryan M. Booth
a month ago
Jeff and his crew are top notch. I took my classic Jeep to 3 other shops who weren t able to get it dialed in. I finally brought it to TrailWorks1, and now it runs and drives better than ever. Very knowledgeable, professional and trustworthy shop. They are now my new go-to for anything automotive.

  Jerry Petrotto
a year ago
It is so nice to have a shop like this close to where I live. I can tell you that they were very nice and professional and they went out of their way to fix my car (on no notice or appointment) so I could take it to a car show tomorrow! Now that is outstanding customer service. Cary, the technician is amazing. I took my classic here because of the Google reviews and I am so glad I did. Great car people and a very honest shop! They really care and completely understand older classic cars. I will definitely be back! Thanks to ALL!!!10.23.22 - UPDATE: Thanks again Autoworks1! We won a TOP 15 award at the car show! Could not have done that without you!!!Services: Electrical repair, General repairs & maintenance

  Yasmin Gurumayum
5 months ago
Do not use this business unless you want them to attempt to steal your vehicle.In April of 2023, I visited AutoWorks1 at the recommendation of a friend. My Jeep needed a clutch replacement and had been sitting in a garage since 2017 pending the work. I got a verbal quote for $1600 for the installation, as I already had the parts from RockAuto. I dropped off the vehicle and expected the work to be completed within a week. Unfortunately, the shop did not provide me with a written quote, and I did not think to ask for one.A week after dropping off the vehicle, I called the shop and was told they were waiting for a clutch inspection plate to come in. We discussed replacing the U-joints, and I gave verbal approval for another $200 for replacing those parts. A week later, I called back and the shop was still waiting for a clutch inspection plate, which hadn't yet arrived. Another week passed and I called the shop and was told the mechanic was having a hard time installing the clutch, but that nothing else was needed from me at this time.Two weeks later, the shop called me and said they had the clutch installed, but were not getting any oil pressure. I told him the Jeep had been sitting for several years and likely had turned to sludge in the bottom of the oil pan, and authorized another $400 for the mechanic to drop the oil pan and clean the oil pickup. Total approved charges so far were $2200. This was the last I heard from the shop until they called me several weeks later to inform me the Jeep was ready for pickup, and the cost for repairs were $5200. When I asked the mechanic why the cost was more than double what I had authorized, he stated, "I didn't feel the need to call you for every little thing." The mechanic had ordered a new clutch, claiming the one I provided did not fit (confirmed the correct part was ordered from RockAuto), yet did not mention this the 4 times we had spoken over the past two months. The mechanic also ordered a new oil pump and master/slave cylinder for the clutch, despite having a new reusable part already installed. I asked the mechanic to place the clutch I had provided, as well as the master/slave assembly for the clutch in the trunk of the Jeep. When I picked up the jeep, only 1 of 4 pieces of the clutch I had provided were in the trunk, but none of the master/slave assembly was.I placed a dispute for the $3000 of unauthorized charges with my credit card, and provided the above info. The credit card company agreed the charges were unauthorized and reversed $3000 of the charge. The shop owner has since filed a false report with the Sheriff's Department for theft, and is planning to file a lien on my vehicle. I have filed a complaint with the Georgia Attorney General for price gouging and will follow up with a lawsuit if a lien is filed. Absolute criminals running this shop, you can expect nothing less from Kerry Singley and AutoWorks1. The owner has since reported this review to have it hidden. I have no doubt they're doing the same with every 1 star review.

  Bryson Baylor
2 years ago
Have had 2 older vehicles worked on with them. First was a mustang that was not running right. They took their time troubleshooting the issue rather than throwing parts at it like many other shops. Fixed it right the first time. Went back recently with an older Jeep. Jeff was excellent and willing to share his knowledge and walk through the vehicle. Super nice folks, Great work and reasonable pricing.

  Sean V
5 years ago
Great experience. Jeff Nesbitt and crew obviously love what they are doing and know what they are talking about. I took my lifted Jeep there and they corrected outstanding issues that another shop did not. Thoroughly pleased with the service. I will be back.

  Faryal Faruqi
2 years ago
FAKE REVIEWS - BEWARE - These guys sold a prepaid service voucher to me ($149) for about ten services but after 6 service visits they refused to honor the voucher saying we it s nothing our voucher although it clearly shows their business name and logo. I am attaching a copy of the voucher for everyone to see.I am opening a case against them in the Better Business Bureau as a potential fraud to consumers. But I advise everyone to be watchful of their business practices.

  Dawn Mattes
7 years ago
Took my son's car there since we had a problem with the spark plug being stripped. We are diy people and my husband has been working on cars since he was 14 and knows his way around an engine. They were fast, reliable and honest and reasonable.

  kraig cantlin
3 years ago
What a great experience. They take the time to make sure that all your needs and safety concerns are looked over and help make the right decisions for repairs. They even came and picked me up to get my car cause I didn't have a ride.

  Kyle King
4 years ago
I've been coming to Autoworks1 for a couple of years now and time and time again I am impressed with their services. Like most people, I have a hard time trusting places with my cars, but autoworks1 always takes great care of me and my vehicles. They can do anything from exhaust leaks to lowering springs to everything in between. I highly recommend Autoworks1 to anybody looking for a knowledgable and trustworthy auto repair shop.

  Manuela Ruelas-Theiner
3 years ago
Best place to bring your car for any kind of repair, check up or oil change. We've been coming here for the past 3 or 4 years, and it's always a positive experience.

  Patrick Brooks
7 years ago
Stopped at the garage this morning on a whim. Big thanks to Derek for helping me out with my "young" 200k mile XJ. Couple pointers put me in the right direction. Death wobble is gone, finally. My family's got a new shop.

  B Dub
4 years ago
The guys do great work and at a reasonable price. Tim is great up front and also a great mechanic. Thank You Tim, Kerry & Crew !

  Liz Taylor
6 years ago
Jeff is amazing! If you have a Jeep, he is definitely your guy. Honest and knowledgeable.

  Ron Broussard
5 years ago
Best place to take your classic jeep. They are very good! I won't take jeni anywhere else

  Robert Brooks
7 years ago
These guys take care of you. Don't expect knowledge to be free, these guys know their job. If it has wheels, they know how to keep it on the road. Ask for Tim at the front desk!

  William Barrow
3 years ago
Awesome team! I get all my Jeep, Truck, and Car needs handled by them.

  Allison B
a year ago
These people are amazing honest, trustworthy and do a great job. I will never go anywhere else.Service: Auto maintenanceService: Auto maintenance

  I. Rick Erazo
4 years ago
Great service, very knowledgeable about my Jeep. Happy customer!

  Kurt Wheeler
a year ago
Kerry, Kristen that the entire crew are all Pro! Kept me informed at every step of the way!!Service: Auto maintenanceService: Auto maintenance

  Brett Krayanek
5 years ago
Happens to be very honest responsible and professional. Very difficult to find an extremely honorary place to bring your car.

  Chris M.
7 years ago
These guys have been great. Very honest pricing and the overall experience has been very positive.

  Corbin C
4 years ago
Trustworthy is the best description I can give for Kerry and his team at Autoworks1. Thanks Kerry!

  amanda katz
6 years ago
I trust Jeffery and his team. I know what to expect and everything works great!

  David Samnick
3 years ago
Great mechanics. Great prices. They take care of Veterans.

  Eric Francis
2 years ago
One if the best places in Alpharetta for jeep and truck repairs.

  Kerry Singley
a year ago
If you have it, we can fix it. If you think enough of us to ask us to work on it, we will.

  Peter Lamberta
2 years ago
Lots of knowledge and did a great job.

  Kelly Lamb
4 years ago
I appreciate their honesty and attention to detail.

  Thomas Chmielewski
3 years ago
They know their stuff